---
title: 'Growth Operations Manager - Partnerships at DoorDash Australia'
canonical: 'https://feeny.ai/job/growth-operations-manager-partnerships-doordash-australia-melbourne-q2ytvnzk5kef'
type: 'job'
last_seen: '2026-09-13'
---

# Growth Operations Manager - Partnerships at DoorDash Australia

- **Company:** DoorDash Australia
- **Location:** Melbourne, Australia
- **Posted:** 2026-08-20
- **Last confirmed live:** 2026-09-13
- **Apply:** https://job-boards.greenhouse.io/doordashaustralia/jobs/8143172

## Job description

## About the Team

This team is responsible for accelerating sustainable expansion across the Marketplace - unlocking new value for customers, merchants, and the platform. We operate at the intersection of strategy, execution, and experimentation. Our remit spans city-level performance, merchant-led growth opportunities, and scalable product initiatives that drive demand, frequency, and long-term marketplace strength.

## About the Role

We are hiring a Partnership Operations Manager to lead the end to end delivery of external partnerships across both in app and real world activations. You will translate ambitious partnership and growth goals into clear, executable plans that deliver exceptional customer experiences and maximise commercial value.

This role sits at the centre of Integrated Marketing, Operations and Business Operations. You will align teams, remove operational bottlenecks and build repeatable processes that improve the speed, quality and scalability of partnership activations.

This will be a hybrid role with 3 days a week in Office (Melbourne / Sydney) and 2 days remote.

You’re excited about this opportunity because you will…

- Own the operational activation of major external partnerships, ensuring both out-of-app (real-world) and in-app activations launch on time, on brand, and at scale in collaboration with our marketing & product teams
- Act as the operational glue across Integrated Marketing, Operations, and Biz Ops teams - keeping goals, timelines, and dependencies aligned end to end
- Translate partnership and growth goals into clear activation plans, playbooks, and success metrics
- Design and deliver exceptional customer experiences that maximise the value of each partnership across every touchpoint
- Identify and remove operational bottlenecks, building repeatable processes that scale across consumer activations

We’re excited about you because you have…

- 6+ years of experience in operations, program/project management, or general management roles, or a similarly complex execution focused role
- Demonstrated success operationalising and scaling complex, cross functional programs, partnerships, or consumer activations
- Strong experience bringing together Marketing, Operations, Business Operations and Partnership teams to deliver shared commercial and customer outcomes
- Exceptional attention to detail, with the ability to manage timelines, dependencies, dashboards, risks and execution mechanics without losing sight of the broader objective
- [Preferred] Proficiency with modern AI and automation solutions, including ChatGPT Codex, Cursor and Claude,to improve productivity, problem solving and execution quality
- Strong cross functional leadership skills, with a proven ability to influence, align and drive accountability without formal authority
- Excellent stakeholder management and communication skills, including the ability to simplify complexity and provide clear, actionable direction
- High levels of grit, resilience and ownership, with a strong bias for action in ambiguous and fast moving environments

## About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

If you need any accommodations, please inform your recruiting contact upon initial connection.

Beware of recruitment scams: DASH Brands will never ask you to pay money or share sensitive financial information during hiring — learn more about DASH Brands' legitimate recruiting process at [careersatdoordash.com/recruitment-scam-awareness](http://careersatdoordash.com/recruitment-scam-awareness).

## About DoorDash Australia

## Company Overview
- **One-liner**: DoorDash Australia connects local consumers, merchants, and independent delivery contractors through a technology platform for ordering and delivering food, groceries, and other goods across Australia.
- **Entity Type**: Public subsidiary (Parent: DoorDash, Inc. – NASDAQ: DASH)
- **Headquarters**: Melbourne, VIC, Australia (with additional office in Sydney)
- **Founded**: 2013 (global); Australian operations launched in 2020
- **Founders**: Tony Xu, Stanley Tang, Andy Fang, Evan Moore

## Core Business
- **Primary industry**: Logistics, freight and delivery services; local commerce platform
- **Target customers**: B2B (merchants, restaurants, retailers), B2C (consumers), and independent contractors (Dashers)
- **Mission**: "To empower local economies" – helping merchants grow, giving consumers access to local goods, and providing flexible earning opportunities for Dashers

## Products & Services
- **DoorDash Marketplace**: Core platform where consumers order food and goods from local merchants for delivery by Dashers. Integrated ordering, payment, and logistics.
- **DoorDash Drive**: White-label delivery solution enabling merchants to use DoorDash’s logistics network for deliveries ordered through their own websites.
- **Dasher App**: Independent contractor platform allowing individuals to choose when and where to deliver, with upfront pay disclosure.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed for the Australian entity. Parent company DoorDash, Inc. is publicly traded (NASDAQ: DASH) with a market capitalisation of over $50 billion (as of mid-2025).
- **Key Metrics** (Australia, 2024):
  - Over 230,000 Australians earned income as Dashers
  - Dashers collectively earned more than $500 million
  - Merchants generated over $1.4 billion in sales on the platform
  - More than 35,000 active merchants at year-end
- **Notable Investors/Partners**: Backed by global parent; local partnerships with more than 35,000 merchants including restaurants, grocery stores, and retail outlets.
- **Growth Signals**:
  - Launched in Australia in 2020 and rapidly expanded to all major cities and regional areas
  - 147 full-time employees (FTEs) as of 2024, with 48 new FTEs added during the year
  - Ongoing investment in trust & safety operations, regulatory compliance, and supplier risk management

## Competitive Advantages
- **Network effects**: Large, active base of merchants, Dashers, and consumers creates a self-reinforcing marketplace
- **Technology & logistics**: Proprietary routing, real-time tracking, and AI-driven demand forecasting
- **Global scale with local expertise**: Leverages DoorDash’s global infrastructure (including Deliveroo and Wolt) while adapting to Australian regulations and consumer preferences
- **Flexible earning model**: Attracts a large pool of Dashers, ensuring delivery capacity even during peak times

## Strategic Focus
- Growing merchant and consumer base across Australia, including expansion into non-food categories (grocery, retail, alcohol)
- Engaging with regulators (e.g., Fair Work Commission proceedings on minimum standards for employee-like workers)
- Strengthening trust & safety through 24/7 incident response and modern slavery risk mitigation
- Investing in sustainable growth: ethical supply chains, dasher support, and community impact programs

## Why Work Here
- **Culture**: Fast-paced, mission-driven environment with a focus on “moving quickly and always learning.” Employees report a collaborative atmosphere and ownership over problems.
- **Work policy**: Hybrid model with offices in Melbourne and Sydney. Flexibility for certain roles.
- **Perks**:
  - Employee Assistance Program and free confidential hotline
  - Ethics & Compliance Center for reporting concerns (whistleblower, anti-discrimination, workplace health & safety)
  - Opportunities to work across diverse teams: Analytics, Marketing, Sales, Engineering, HR, Trust & Safety, and more
- **Diversity & inclusion**: Formal policies on equal opportunity, anti-discrimination, and anti-harassment; modern slavery steering committee and due diligence frameworks
- **Career growth**: Rapidly growing entity with many new hires (48 added in 2024) and visible impact on local economies

## Sources
1. [about.doordash.com](https://about.doordash.com/en-au/company)
2. [about.doordash.com/impact](https://about.doordash.com/en-au/impact)
3. [job-boards.greenhouse.io](http://job-boards.greenhouse.io/doordashaustralia)
4. [au.seek.com](https://au.seek.com/companies/doordash-160565827422517)
5. [modernslaveryregister.gov.au](https://modernslaveryregister.gov.au/statements/NRoIZVToIlVQnkO/pdf/)

## Other roles at DoorDash Australia

- [Senior Industry Manager, Australia & New Zealand](https://feeny.ai/job/senior-industry-manager-australia-new-zealand-doordash-australia-sydney-gp84ddehkmdr) — Sydney, Australia / Melbourne, Australia
- [Manager, Brand Partnerships](https://feeny.ai/job/manager-brand-partnerships-doordash-australia-melbourne-c583sgrs32bp) — Melbourne, Australia / Sydney, Australia
- [Head of Retail Partnerships, ANZ](https://feeny.ai/job/head-of-retail-partnerships-anz-doordash-australia-sydney-3hsabz4y8qgr) — Sydney, Australia
- [Senior Manager, Brand and Creative](https://feeny.ai/job/senior-manager-brand-and-creative-doordash-australia-melbourne-s8p8c2x48k04) — Melbourne, Australia
- [Enterprise Associate](https://feeny.ai/job/enterprise-associate-doordash-australia-auckland-yj3err6qj9e5) — Auckland, New Zealand
- [Senior Associate, ANZ Strategy & Planning](https://feeny.ai/job/senior-associate-anz-strategy-planning-doordash-australia-melbourne-cc47qf6amace) — Melbourne, Australia
- [Enterprise Engagement Manager- Retail & Commerce, ANZ.](https://feeny.ai/job/enterprise-engagement-manager-retail-commerce-anz-doordash-australia-sydney-rdys2be3h2kv) — Sydney, Australia / Melbourne, Australia
- [Growth Marketing Strategist](https://feeny.ai/job/growth-marketing-strategist-doordash-australia-melbourne-75q7rdy4x3xy) — Melbourne, Australia / Sydney, Australia
- [Enterprise Engagement Manager](https://feeny.ai/job/enterprise-engagement-manager-doordash-australia-sydney-2xst5rahcch5) — Sydney, Australia
- [Enterprise Account Manager](https://feeny.ai/job/enterprise-account-manager-doordash-australia-sydney-8s2xj8jxgh2y) — Sydney, Australia / Melbourne, Australia