--- title: 'Growth Operations Specialist NOLA at Yalo Inc.' canonical: 'https://feeny.ai/job/growth-operations-specialist-nola-yalo-inc-mexico-city-8esd9mc4txaa' type: 'job' last_seen: '2026-10-30' --- # Growth Operations Specialist NOLA at Yalo Inc. - **Company:** Yalo Inc. - **Location:** Mexico City, Mexico - **Posted:** 2026-09-28 - **Last confirmed live:** 2026-10-30 - **Apply:** https://job-boards.greenhouse.io/yalochatinc/jobs/7994160003 ## Job description Yalo Hi! We’re Yalo! We’re on a mission to revolutionize how businesses sell in an omnichannel way with our intelligent sales platform and intelligent agents powered by cutting-edge AI. Imagine a world where businesses seamlessly connect with their customers across every channel—offering personalized experiences, anticipating needs, and delivering what they want with ease. That’s the reality we’re building at Yalo. Born in Latin America and driven by its spirit of innovation, we’re transforming sales for businesses around the globe. From empowering businesses in emerging markets to helping enterprises scale intelligently, we’re redefining how companies engage with their customers and drive growth. At Yalo, we believe the future of sales is personalized, omnichannel, intelligent, and conversational. Join us as we empower businesses to build stronger relationships and achieve remarkable results worldwide! Job Summary 🧾 We are a specialized team that acts as a strategic connection between the client and Yalo. We are dedicated to deeply understanding the client's needs and translating them into effective digital campaigns strategies. We serve as strategic campaign consultants, identifying key audiences, the most impactful WhatsApp functionalities, and the messages that will best resonate with their objectives. Our scope covers, the agile coordination of internal teams, the execution of campaigns, the proactive recommendations based on our campaigns expert knowledge, and the maintenance of constant and transparent communication with the client. And to ensure their satisfaction and success of their engagement/activation initiatives. What are the responsibilities for this role? 🧠 Campaigns Management - Responsible for executing the day-to-day operation activities. - Campaign strategy creation - Schedule Campaigns / Campaign execution - Agile coordination of internal teams - Delivery proactive recommendations to the customer. - Responsible for some customers portfolio. (based on the capacity.) - Responsible to report status of the campaigns internally and with the customer. Strategy Development - Collaborate with the Customer Success team to create marketing strategies aligned with the business goals. Others - Responsable to find and implement continuous improvement on our Operations Process. - Support on Internal Initiatives. Job Requirements?💻 - Experience: - Desirable - Experience in a Marketing position or CPG Industry. - Desirable - 1 year of experience in a Growth or Data analytics - Tech Company. - Strategic Skills: - Ability to define and execute effective GTM strategies. - Marketing Knowledge and ability to identify opportunities. - Marketing/CPG Basic Knowledge - Data Analysis and Basic Metrics - Technical Skills: - Excel Master / Google Tools (Google Sheets, Docs, Drive, etc) - SQL - Ai Building tools: Claude, ChatGPT, Replit, Lovable, Others. - Languages: - Intermediate/advanced English Soft Skills that matter to us🫀 - Soft Skills - Growth mindset - Proactivity / Curiosity - Customer Obsession - Strong planner / organizer (The ability to manage multiple initiatives and prioritize.) - Strong analytical and strategic thinking. - Excellent collaboration and relationship-building skills. - Creativity and innovation in problem-solving. - Exceptional time management and organizational skills. - Proactive and results-oriented mindset What do we offer? 🥰 - Unlimited PTO policy - Competitive rewards on the market range - Hybrid work model - Flexible time (driven by results) - Start-up environment - International teamwork - You and nothing else limit your career here ## LOVE At Yalo, we are dedicated to creating a workplace that embodies our core values: caring, initiative, excellence, and simplicity. We believe in the power of diversity and inclusivity, where everyone's unique perspectives, experiences, and talents contribute to our collective success. As we embrace and respect our differences, we strive to create something extraordinary for the benefit of all. We are proud to be an Equal Opportunity Employer, providing equal opportunities to individuals regardless of race, color, religion, national or ethnic origin, gender, sexual orientation, gender identity or expression, age, disability, protected veteran status, or any other legally protected characteristic. Our commitment to fairness and equality is a fundamental pillar of our company. At Yalo, we uphold a culture of excellence. We constantly challenge ourselves to go above and beyond, delivering remarkable results and driving innovation. We encourage each team member to take initiative and make things happen, empowering them to bring their best ideas forward and contribute to our shared goals. ## About Yalo Inc. ## Company Overview - **One-liner**: Yalo is an artificial intelligence-powered conversational commerce platform that enables large enterprises to sell, market, and provide customer service through messaging apps like WhatsApp, Facebook Messenger, and WeChat. - **Entity Type**: Private (Series C; last disclosed round $20M in 2023) - **Headquarters**: Mexico City, Mexico (relocated from San Francisco) - **Founded**: 2015 - **Founders**: Javier Mata ## Core Business - **Primary industry**: Conversational commerce, AI chatbots, customer engagement on messaging apps - **Target customers**: Large enterprises in emerging markets (CPG, retail, airline, automotive) - **Mission/purpose**: Help companies sell more and build stronger customer relationships by automating personalized sales across messaging channels. ## Products & Services - **Yalo Intelligent Sales Platform**: SaaS platform that lets brands build, manage, and optimize conversational experiences across WhatsApp, Messenger, WeChat, SMS, and voice. Includes AI-powered chatbots, flow builder, live agent handoff, payments, and analytics. Supports "micro apps" inside chat apps. ## Market Standing - **Valuation**: Not disclosed - **Key Metric**: Total Funding – USD 93,000,000 (as of LinkedIn data; includes $50M Series C in May 2021 and $20M additional round in Dec 2023 led by Glisco Partners) - **Annual Revenue**: USD 9,300,000 (LinkedIn estimate) - **Notable Investors/Partners**: B Capital (led Series C, co-founder Eduardo Saverin), Sierra Ventures, NXTP, Glisco Partners. Customers include Walmart, Nike, Volkswagen, Aeroméxico, Unilever, Nestlé, Coca-Cola, Coppel, Xcaret. - **Growth Signals**: 208 employees (+10.1% YoY); offices in Mexico City, São Paulo, Mumbai, Bogotá; serves 350M+ potential consumers through client brands; 80% of some customers' sales occur inside messaging apps. ## Competitive Advantages - **First‑mover in Latin America**: Early to build enterprise‑grade commerce on WhatsApp for emerging markets. - **Deep WhatsApp integration**: Offers capabilities (payments, no‑code builder, AI CRM) that go beyond WhatsApp’s native Business API. - **Strong enterprise customer base**: Relationships with global CPG and retail giants provide a defensible moat. - **Platform agnostic**: Works across multiple messaging apps (WhatsApp, Messenger, WeChat, Line, SMS), not locked into one ecosystem. ## Strategic Focus - Accelerate product development (conversational marketing, payments, no‑code app builder). - Expand further in Latin America and Southeast Asia. - Deepen capabilities in AI and machine learning to automate more customer interactions. ## Why Work Here - **Culture**: Rated 3.6/5 on Glassdoor (175 reviews); culture score 3.2, compensation 4.1. Offers remote‑work program and health insurance. Provides customized development tracks and generous PTO. - **Work policy**: In‑office roles exist (Mexico City), but the company offers a remote workspace program for some positions. - **Engineering culture**: Strong technical team with alumni from Google, Netflix, Salesforce, Nubank; talent sourced from companies like Mercado Libre, Zendesk, Uber. Emphasis on deep learning and no‑code/low‑code tools. - **Perks**: Health insurance, paid volunteer time, promotion policies, paid holidays. - **Open roles** (as of search): Sales Engineer (Mexico City, São Paulo), Technical Project Manager (LATAM), Growth Operations Specialist (NOLA/Mexico City), Head of Strategic Partnerships (Mexico City). ## Sources 1. [LinkedIn Company Page](https://in.linkedin.com/company/yalo) 2. [Wikipedia – Yalo (company)](https://en.wikipedia.org/wiki/Yalo_(company)) 3. [Built In – Yalo Careers, Perks + Culture](https://builtin.com/company/yalo) 4. [TechCrunch – Yalo raises $50M](https://techcrunch.com/2021/05/26/yalo-raises-50m-to-build-c-commerce-services-for-chat-apps-like-whatsapp/) 5. [Greenhouse – Yalo Job Board](http://job-boards.greenhouse.io/yalochatinc) ## Other roles at Yalo Inc. - [Technical Project Manager](https://feeny.ai/job/technical-project-manager-yalo-inc-mexico-city-fe8ej0nkfe7s) — Mexico City, Mexico - [Sr Staff Software Engineer](https://feeny.ai/job/sr-staff-software-engineer-yalo-inc-cordoba-z1xrpzd1dac8) — Cordoba, Argentina - [IT Helpdesk Support Engineer](https://feeny.ai/job/it-helpdesk-support-engineer-yalo-inc-mexico-city-hxt87ma542v9) — Mexico City, Mexico - [Sr Staff Data Engineer](https://feeny.ai/job/sr-staff-data-engineer-yalo-inc-cordoba-qj3v56cg8ngw) — Cordoba, Argentina - [Agentic Success Manager](https://feeny.ai/job/agentic-success-manager-yalo-inc-mexico-city-3rvppq586wmw) — Mexico City, Mexico - [Sales Engineer](https://feeny.ai/job/sales-engineer-yalo-inc-mexico-city-pbktqzfbjbhq) — México City, Mexico