--- title: 'Growth Strategy & Operations Associate at Hive' canonical: 'https://feeny.ai/job/growth-strategy-operations-associate-hive-san-francisco-b1qmts84bhj1' type: 'job' last_seen: '2026-09-15' --- # Growth Strategy & Operations Associate at Hive - **Company:** Hive - **Location:** San Francisco, CA - **Employment:** full-time - **Work type:** onsite - **Posted:** 2025-05-07 - **Last confirmed live:** 2026-09-15 - **Apply:** https://jobs.lever.co/hive/326b6c93-4039-4aa1-977e-f6280523e1ef ## Job description ## About Hive Hive is the leading provider of AI solutions to understand, search, and generate content, and is trusted by hundreds of the world's largest and most innovative organizations to process billions of pieces of content each month. Hive empowers customers with a portfolio of best-in-class, pre-trained AI models to solve urgent challenges in content moderation, deepfake detection, digital child safety, intellectual property protection, sponsorship management and more. Hive has raised over $120M in capital from leading investors, including General Catalyst, 8VC, Glynn Capital, Bain & Company, Visa Ventures, and others. We have over 250 employees globally in our San Francisco, Seattle, and Delhi offices. ## About the Role The Growth Strategy & Operations Associate will own strategic initiatives focused on scaling Hive’s growth across the organization. This is a full-cycle role where the Associate will be expected to generate high-impact initiatives and see them through effective execution. The Growth Strategy & Operations Associate will have the opportunity to engage with leaders across all teams at Hive, including Sales, Marketing, Recruiting, Finance and Operations. In this role, you will be assisting the executive team with a wide array of activities, including improving processes to create effective structures for growth, implementing effective reporting and productivity goals for various teams, and tackling high impact ad hoc projects. Our ideal candidate is a business generalist who is passionate about driving impact and building a generational AI company. Our ideal candidate demonstrates a proven background of leadership in a fast-paced environment, maintains a positive mindset, and enthusiasm for digging deep into the metrics. They are able to step into any role and help out with any project as needed. A high professional standard for excellence is a must. Selected Focus Areas Sales Strategy & Operations - Drive strategic planning, forecasting, and performance tracking across the sales organization. - Identify bottlenecks in the sales funnel and propose data-driven solutions to improve conversion rates and sales productivity. - Manage sales tech stack and evaluate new tools to increase team efficiency; optimize CRM processes to improve data hygiene, pipeline visibility, and forecasting accuracy. Customer Success - Analyze customer usage metrics and synthesize customer feedback to identify additional value propositions to grow existing customer accounts. - Define and refine customer support workflows, ensuring timeline routing and resolution of tickets from enterprise accounts. - Create customer onboarding collateral and conduct customer onboarding calls to accelerate time-to-value and streamline integration timelines. Product Marketing & Sales Enablement - Develop and execute go-to-market strategies for new product launches, including messaging, positioning, and enablement. - Own content creation process, from crafting blog and LinkedIn posts to updating website landing pages. - Create sales enablement materials, including rep onboarding collateral, external pitch decks, competitor battle cards and prospect demo scripts. Recruiting Operations - Partner with executives to identify hiring initiatives and engage with recruiters hiring managers to improve hiring processes and reduce time-to-fill. - Analyze recruiting metrics and generate reports to track pipeline health, hiring velocity, and source effectiveness. - Maintain relationships with campus employer engagement stakeholders at target schools for both engineering and business roles. ## Requirements - You have a Bachelor's degree from a top university (quantitative discipline is preferred) - You have 2 - 4 years of work experience at a leading investment banking or consulting organization - You are driven by the pursuit of excellence, you enjoy wearing many hats, and you are a team player at your core - You take initiative to direct your own days, identify worthwhile projects, and take actionable steps to accomplish goals - You are energetic, resourceful and driven, and have the ownership to thrive in an unstructured environment - You are hungry to learn and you actively look for opportunities to contribute - You are highly organized and detail-oriented; you can handle multiple projects and dynamic priorities without missing a beat ## Who We are At Hive, we are passionate about building a revolutionary AI company. We maintain a high-performance, collaborative culture, where we set the pace, communicate with candor, solve for scale, and maintain a product and customer-centric mindset. As one of the fastest growing AI start-ups in San Francisco, the work you will do here will have a direct impact on the growth of the company. Thank you for your interest in Hive and we hope to meet you soon! The current expected base salary for this position ranges from $80,000 - $120,000. Actual compensation may vary depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the total compensation package that is provided to compensate and recognize employees for their work; stock options may be offered in addition to the range provided here. ## About Hive ## Company Overview - **One-liner**: Hive provides cloud-based AI models and APIs to understand, search, and generate content for enterprises. - **Entity Type**: Private (Series D, $50M raised in April 2021 at a $2B valuation) - **Headquarters**: San Francisco, California, USA (additional offices in Seattle, USA and New Delhi/Gurgaon, India) - **Founded**: 2013 - **Founders**: Kevin Guo (CEO) and Dmitriy Karpman (CTO) ## Core Business - **Primary industry**: Artificial Intelligence / Machine Learning (content understanding, moderation, brand protection, generative AI) - **Target customers**: B2B – large digital platforms, media companies, brands, and risk/identity management organizations - **Mission**: To empower developers with best-in-class, pre-trained AI models and turnkey software for critical business needs. ## Products & Services - **[Content Moderation APIs](https://thehive.ai/)**: Pre-trained models to detect NSFW, hate speech, violence, CSAM, and other harmful content across images, video, text, and audio. - **[Brand Protection & Sponsorship Measurement](https://thehive.ai/)**: AI-driven tools to measure sponsorship exposure, optimize ad targeting, and protect brand safety across platforms. - **[Search & Identification](https://thehive.ai/)**: Next-generation search capabilities for datasets including web images, intellectual property, and customer-provided content. - **[Generative AI](https://thehive.ai/)**: Proprietary and open-source models to generate text, image, video, and audio content. - **Turnkey Software**: Ready-to-use applications powered by Hive’s proprietary models for content moderation, contextual ad targeting, and more. ## Market Standing - **Valuation/Market Cap**: $2B valuation as of Series D (April 2021) - **Key Metric**: Annual Revenue of $12.5M (estimated, per LinkedIn); Total Funding of $155.7M across 6 rounds (Seed, Series A, B, C, D) - **Notable Investors/Partners**: General Catalyst, 8VC, Tomales Bay Capital, Glynn Capital - **Growth Signals**: API volume increased by more than 10x over the past 2 years; headcount grew 7.3% YoY to 287 employees; serves billions of customer API requests monthly; trusted by hundreds of the world’s largest organizations. ## Competitive Advantages - **Broad, pre-trained model portfolio**: Covers video, image, text, and audio with industry-leading accuracy. - **Scale and reliability**: Billions of API requests per month, proven at enterprise scale. - **End-to-end offering**: APIs for developers plus turnkey software for non-technical teams. - **Strong backing and valuation**: $2B valuation from top-tier venture firms signals market confidence. ## Strategic Focus - **Scaling infrastructure**: Increasing serving capacity to handle continued API volume growth. - **Expanding client base**: Targeting large enterprises in media, technology, risk management, and advertising. - **Deepening generative AI capabilities**: Investing in proprietary models for content generation alongside understanding/search. ## Why Work Here - **Fast growth environment**: API volume has 10x’d in two years, offering opportunities for impact and career acceleration. - **Small, high-impact teams**: Employees have direct influence on technical and organizational systems. - **Competitive compensation**: Base salary plus heavy focus on equity-based compensation for long-term alignment. - **Comprehensive benefits**: Health, dental, vision insurance; gym membership; on-site roles in San Francisco and Seattle (with an office in New Delhi). - **Engineering culture**: Emphasis on building models, increasing serving capacity, and solving hard scaling challenges. On-site presence required for many roles. - **Diverse workforce**: Employees across 15 countries; strong representation from India and US; top talent sourced from Amazon, Meta, Microsoft, and Carnegie Mellon. ## Sources 1. [thehive.ai/careers](https://thehive.ai/careers) 2. [thehive.ai/about-us](https://thehive.ai/about-us) 3. [thehive.ai](https://thehive.ai/) 4. [linkedin.com/company/hiveai](https://www.linkedin.com/company/hiveai) 5. 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