---
title: '[GSD] People Technology Analyst (Bangkok-based) at Agoda'
canonical: 'https://feeny.ai/job/gsd-people-technology-analyst-bangkok-based-agoda-bangkok-bstp6tm1j59k'
type: 'job'
last_seen: '2026-09-20'
---

# [GSD] People Technology Analyst (Bangkok-based) at Agoda

- **Company:** Agoda
- **Location:** Bangkok, Thailand
- **Posted:** 2026-09-16
- **Last confirmed live:** 2026-09-20
- **Apply:** https://job-boards.greenhouse.io/agoda/jobs/8203395

## Job description

## About Agoda

At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.

Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.

No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.

Get to Know our Team:

The Global Service Delivery (GSD) team is responsible for Agoda’s office infrastructure and staff connectivity, providing the hardware, software, and system access that enable employees to work efficiently across our global offices. Operating across multiple countries, the team delivers reliable support to Agoda employees whether they are in the office, working remotely, or traveling.

Within GSD, the People Technology (HR Tech) team manages the systems that power Agoda’s people operations. Our platforms, including Workday, support key HR processes such as employee lifecycle management, performance reviews, and organizational data, helping the company scale efficiently while improving employee experience.

The Opportunity:

Joining our People Technology (HRIS) team is a great opportunity to gain hands-on experience supporting the systems behind Agoda’s global people operations.

As a People Technology Analyst under People Tech Operational Excellence team, you will assist with day-to-day HRIS operations, system testing, reporting, and documentation while working closely with experienced HRIS specialists in agile environment. You will gain exposure to how HR technology platforms such as Workday support large-scale organizations, enable efficient people operations, build a strong foundation in HRIS operations and be well-positioned to contribute to HR technology initiatives and system improvements alongside our team specialists.

What Support You’ll Receive:

- Mentorship from experienced People Technology specialists who will guide your learning and development
- Training sessions on HRIS platforms, system operations, and project fundamentals
- Hands-on exposure to HR technology platforms such as Workday
- Practical experience in system implementing, testing, reporting, documentation, and data validation
- Insight into how technology teams collaborate with stakeholders from various departments to support people operations

In this Role, you'll get to:

- Support day-to-day HRIS operations and assist with system requests
- Implementation (build, test, deployment) of technical solutions across people platforms according to business requirements and agreed timelines
- Hands-on exposure to HR Technology, assist with reporting, documentation, and process improvements
- Learn from experienced professionals in a global environment and gain exposure to industry-leading HRIS platforms such as Workday
- Collaborate with cross-functional teams supporting Agoda’s people operations
- Build a strong professional network, working with people from various backgrounds and nationalities in a global setting

What you'll Need to Succeed:

- Bachelor’s degree in HR, Business Analytics, Information Systems, Computer Science, or related fields
- Strong interest in HR Technology, HRIS, or system operations or has HRIS experience
- Analytical mindset with curiosity to understand systems and processes
- Strong attention to detail and willingness to learn
- Service-oriented attitude and ability to collaborate with others
- Good English communication skills (verbal and written)
- Proactive mindset and ability to learn independently in a fast-paced environment
- A sense of ownership and commitment to delivering high-quality work
- You’re creative, always looking for new ways to improve, and not afraid to think outside the box

It's Great If You Have:

- Experience working with HRIS platforms or understanding of HR systems or HR processes (e.g., Workday, SAP, Oracle)
- Interest in data analysis, automation, reporting, or process improvement
- Experience working in people product management, people technologies
- Experience working in a diverse international company

Please review our Hiring Process Guidelines before your interview — click [here](https://careersatagoda.com/interview/)to learn how interviewing at Agoda works.

Discover more about working at Agoda

- Agoda Careers [https://careersatagoda.com](https://careersatagoda.com/)
- Facebook https://www.facebook.com/agodacareers/
- LinkedIn https://www.linkedin.com/company/agoda
- YouTube https://www.youtube.com/agodalife

## Equal Opportunity Employer

At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our [privacy policy](https://careersatagoda.com/privacy-statement).

Disclaimer

We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

## About Agoda

## Company Overview
- **One-liner**: Agoda is a digital travel platform that helps travelers find great value deals on hotels, flights, and activities worldwide.
- **Entity Type**: Public (subsidiary of Booking Holdings Inc., NASDAQ: BKNG)
- **Headquarters**: Singapore
- **Founded**: 2005
- **Founders**: Robert Rosenstein and Michael Kenny

## Core Business
- Primary industry: Online travel and accommodation booking
- Target customers: B2C (leisure and business travelers globally)
- Mission/purpose: “Bridging the world through travel” – making travel easier, more affordable, and rewarding for everyone.

## Products & Services
- **[Agoda.com / Agoda mobile app]**: Online travel agency (OTA) offering booking for hotels, homes, villas, flights, and activities. Available in 39 languages with 24/7 customer support.
- **[Agoda Flights]**: Flight booking service launched in 2010.
- **[Agoda Easy Cancel / Hygiene Plus]**: Products introduced during the pandemic to offer flexible cancellation and enhanced cleanliness information.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed separately; parent company Booking Holdings has a market cap of approximately $140+ billion (as of mid-2025). Agoda is a key growth engine within the group.
- **Key Metric**: Over 7,000 employees; processes 1 trillion price checks daily; 2B+ user interactions captured daily; 12 PB of data processed monthly.
- **Notable Investors/Partners**: Wholly owned by Booking Holdings (NASDAQ: BKNG). Partnerships with over 6 million hotels and holiday properties globally.
- **Growth Signals**: Expanded to 27 markets; launched new products during COVID-19 (ASQ, Go Local, Easy Cancel); continues to hire aggressively across engineering, product, and analytics roles.

## Competitive Advantages
- **Scale & Data**: Access to Booking Holdings’ global network and massive data pipeline (12 PB/month, 1 trillion price checks/day) enables real-time pricing optimization and personalization.
- **Tech-First Culture**: Data-driven experimentation (1,000+ live experiments at any time), heavy use of GenAI, and a strong engineering focus.
- **Asia Home Base**: Deep roots in Asia-Pacific with a large office in Bangkok, giving local market insights and cost advantages.
- **Parent Support**: Backed by one of the world’s largest online travel companies, providing financial stability and cross-selling opportunities.

## Strategic Focus
- **Growth through technology**: Continued investment in AI, machine learning, and experimentation to improve search, pricing, and user experience.
- **Expanding product offerings**: Growing beyond accommodation into flights, activities, and domestic travel options.
- **Sustainability**: Integrating sustainability initiatives into operations and offerings.
- **Talent acquisition**: Actively hiring across multiple functions (engineering, product, data, marketing) to support global expansion.

## Why Work Here
- **Culture**: Described as “data-driven to the core” with a focus on experimentation, ownership, and direct respect. Inclusive environment with 90+ nationalities represented.
- **Flexibility**: Hybrid workplace balancing in-office and work-from-home days; employees can work from anywhere for up to 30 calendar days per year.
- **Benefits**: Competitive perks, flexible benefits, relocation support for key roles, and recognition as an award-winning workplace (Fortune World’s Most Admired Companies 2025, TIME/Statista World’s Best Companies 2023, Forbes World’s Top Companies for Women 2023).
- **Engineering & Analytics**: Strong emphasis on tech – 1,000+ live experiments, 12 PB data/month, and a “scientist” mindset across teams. Opportunities to work on massive-scale systems.
- **Community**: Employee Resource Groups (ERGs) for belonging and inclusion; lively social events like AgodaFest.

## Sources
1. [agoda.com](https://www.agoda.com/about-agoda/)
2. [careersatagoda.com](https://careersatagoda.com/our-culture/)
3. [careersatagoda.com](https://careersatagoda.com/)
4. [job-boards.greenhouse.io](http://job-boards.greenhouse.io/agoda)
5. [linkedin.com](https://au.linkedin.com/company/agoda)

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