---
title: 'GTM Engineer at Freed'
canonical: 'https://feeny.ai/job/gtm-engineer-freed-san-francisco-shmptwwx2xp3'
type: 'job'
last_seen: '2026-10-29'
---

# GTM Engineer at Freed

- **Company:** Freed
- **Location:** San Francisco, CA
- **Compensation:** $170k–$210k
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-10-28
- **Last confirmed live:** 2026-10-29
- **Apply:** https://jobs.ashbyhq.com/freed/98bebab7-e2a7-4fe1-ba34-191c04164793

## Job description

## About Freed

Doctors are overworked, burnt out, and are quitting in masses. At Freed, we combine clinician love with the latest AI tech and intense execution to create products that make clinicians happier. Our first product is an AI scribe that automates medical documentation. Since May of 2023, we have:

- Acquired 26,000 paying and loving clinicians
- Generated 100,000 patient notes daily and over 3 million monthly
- [Made thousands of clinicians happier](https://love.getfreed.ai/b2xGQ1)

With the backing of Sequoia Capital and other world-class VCs, we are rapidly expanding our product offering. Patient-facing assistants, patient insights, EHR integrations, and other products are being built and used by thousands of clinicians every day. We are looking for entrepreneurs. Fast, ambitious, and smart individuals who want to take care of the people who care for our health. Expect intense, clinician-focused, and interesting co-workers who want to win. We are prioritizing candidates based in the San Francisco Bay Area.

## About the Role

We’re looking for an internal customer-focused GTM Engineer to build and maintain the integrations, workflows, and tooling that support Freed’s Sales, Customer Success, Marketing, Support, onboarding, Finance, and Analytics teams. You’ll work directly with internal stakeholders to understand their needs, maintain the tools they rely on, and ship practical improvements. You’ll use AI coding agents to help build and maintain software and tooling, taking responsibility for understanding, testing, and reviewing the results. You’ll collaborate with engineers on technical decisions and higher-risk changes while building a working knowledge of Freed’s business and product.

## How You’ll Have Impact

Your work will help internal teams serve clinicians more effectively, reduce manual effort, and make everyday workflows more dependable.

- Architect and maintain key automations across business systems (HubSpot, Stripe, [Customer.io](http://Customer.io), Intercom, internal tools, etc.).
- Build robust data pipelines and operational workflows using tools like n8n.
- Integrate with third-party APIs and build internal tooling to reduce manual work and increase visibility.
- Collaborate with GTM, Support, Finance, and Product teams to rapidly prototype and ship solutions.
- Own operational reliability of critical workflows, ensuring alerts, error handling, and logging are set up for every automation.

## What You’ll Bring

Your past customers may have been internal teams. We care that you’ve built for real people and improved what you built from their feedback.

- Experience working directly with internal stakeholders to understand their needs, build products or tools for them, and improve the result from their feedback.
- A track record of owning projects end to end: clarifying requirements, making practical decisions, communicating progress and blockers, asking for help when the scope or risk calls for it, and keeping what you ship working after launch.
- Working knowledge of HTTP, REST APIs, JSON, and authentication, and the ability to learn an unfamiliar API from its documentation.
- Hands-on experience working in and building on a CRM like HubSpot or Salesforce, including workflows, properties, objects, and integrations.
- SQL skills and comfort with structured data, including finding missing, inconsistent, or duplicate records.
- Comfort using AI coding agents, with the judgment to understand the generated output, test it, and confirm it solves the user’s problem.

## Nice to Have

Any of the following will help you get started, but none is required.

- Experience with n8n, [Make.com](http://Make.com), Zapier, or similar automation tools.
- Experience deploying a small application, writing tests, or using monitoring to diagnose failures.
- Experience modeling data for analytics with dbt or a similar tool, or building reporting on sales pipeline and revenue metrics.
- Experience designing growth motions, like lead routing, outbound sequences, or onboarding flows.
- Projects or working examples you can walk us through.
- Experience in a high-growth startup.

## What We’ll Bring

- Competitive salary and equity in a high-growth company.
- Opportunity to make an immediate impact.
- Medical, dental, and vision coverage.
- Unlimited paid time off.
- Company-sponsored annual retreats.
- A 401(k) plan to support your long-term financial goals.
- A commuter stipend for San Francisco-based employees.

## About Freed

## Company Overview
- **One-liner**: Freed builds an AI-powered medical scribe and clinic management platform that automates clinical documentation to give clinicians their time back.
- **Entity Type**: Private (Series A)
- **Headquarters**: San Francisco, California, United States
- **Founded**: 2023
- **Founders**: Erez Druk (CEO), Andrey Bannikov (CTO)

## Core Business
- **Primary industry/industries**: Healthcare IT, AI-powered medical software
- **Target customers**: Independent clinics and private practice clinicians in the United States (B2B, SMB)
- **Mission or purpose statement**: "By building a company that’s centered on clinician happiness, we aim to bring thriving, local care back to communities."

## Products & Services
- **Freed AI Scribe**: An AI-powered medical scribe that listens to clinician-patient conversations and automatically generates detailed, structured SOAP notes. Syncs with EHR systems. Offers 98% recall on medical terms across 30+ specialties. Starts at $39/month.
- **Freed Coding Assistant**: Provides ICD-10 and CPT coding suggestions embedded in the scribe workflow to help clinics reclaim revenue.
- **Freed Clinical Decision Support**: Offers evidence-based answers to medical questions, tailored to patients’ context, from 50+ trusted sources.
- **Freed Front Desk**: An AI receptionist that answers calls, manages two-way SMS, and maintains a shared clinic inbox. Starts at $149/month.

## Market Standing
- **Valuation**: Not disclosed
- **Key Metric**: Total Funding — USD $30 million (Series A, led by Sequoia Capital, announced April 2025)
- **Notable Investors/Partners**: Sequoia Capital (lead, Series A)
- **Growth Signals**:
  - Used by 26,000+ clinicians across 1,300+ clinics (as of mid-2025)
  - 5.9 million patient visits transcribed in 2025 alone
  - 32,589,627 total patient visits transcribed to date
  - Headcount grew 28.1% year-over-year (as of early 2026)
  - 98% recall on medical terms; 96% of employees say it's a great place to work [greatplacetowork.com](https://www.greatplacetowork.com/certified-company/7086347)

## Competitive Advantages
- **Clinician-first design**: Founded by Erez Druk, who built the product to solve burnout his physician wife experienced. This empathy drives a "clinician-obsessed" culture.
- **High clinical accuracy**: 98% recall on medical terms across 30+ specialties, tested against thousands of clinical concepts, consistently selected over competitors for note quality.
- **Integrated platform**: Combines scribe, coding, decision support, and front desk into one seamless workflow.
- **HIPAA compliant**: Uses industry best practices and does not store patient recordings.
- **Fast adoption**: Independent clinics can onboard and customize workflows in minutes, not months.

## Strategic Focus
- **Community care, not mega-systems**: Explicitly built for independent clinics, not large hospital systems.
- **Vertical expansion**: Moving beyond scribing to become a full care team operating system (coding, clinical decision support, front desk).
- **AI leadership**: "Use AI for everything" is a core value; product is deeply integrated with the latest AI capabilities.
- **Clinician happiness as a growth engine**: Company bets that making clinicians happy will drive adoption and retention.

## Why Work Here
- **Culture**: High-performance, ownership-driven environment described as "intense, clinician-focused" with "interesting co-workers who want to win." Core values include "extreme responsibility," "earn clinician love," and "use AI for everything."
- **Work model**: Hybrid — employees work in-person 3 days per week (Monday-Wednesday) in either NYC or San Francisco office. [getfreed.ai](https://www.getfreed.ai/company)
- **Perks**: Unlimited PTO, top-tier health/dental/vision benefits, company equity for all employees, generous parental leave, company retreats twice a year, free snacks and drinks, on-site mother's room.
- **Engineering culture**: Technically focused (25 of 78 employees are in technical roles). Founders are hands-on (CEO is an engineer who built the product for his wife).
- **Growth trajectory**: One of "the fastest-growing healthcare products in history" per the company. High-impact role at a small but scaling team (78 employees as of early 2026).

## Sources
1. [getfreed.ai](https://www.getfreed.ai/)
2. [getfreed.ai/company](https://www.getfreed.ai/company)
3. [linkedin.com/company/freed-ai](https://www.linkedin.com/company/freed-ai)
4. [greatplacetowork.com](https://www.greatplacetowork.com/certified-company/7086347)
5. [builtinsf.com](https://www.builtinsf.com/company/freed-ai)

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