--- title: 'GTM Engineer, Post-Sales at Profound' canonical: 'https://feeny.ai/job/gtm-engineer-post-sales-profound-new-york-fdsz66211vtg' type: 'job' last_seen: '2026-09-08' --- # GTM Engineer, Post-Sales at Profound - **Company:** [Profound](https://feeny.ai/companies/profound) - **Location:** New York, NY - **Compensation:** $130k–$200k - **Employment:** full-time - **Work type:** onsite - **Posted:** 2026-03-31 - **Last confirmed live:** 2026-09-08 - **Apply:** https://jobs.ashbyhq.com/Profound/89ac0747-8523-479e-bbdb-031b9b5fd4a5/application **Skills:** Python, JavaScript, Data Pipelines, API Integration, Gong, Salesforce, n8n, AI Agents, LLM APIs, Workflow Frameworks, Statistical Analysis, Gainsight, Dust, Customer-facing Platforms > Build infrastructure and automated workflows to power customer retention and growth. Responsibilities include creating customer health scores, renewal risk models, and AI use case automation using Python, JavaScript, and CRM tools. ## Job description Profound is the marketing platform for the age of AI search. The way brands reach people is being rewritten — AI models like ChatGPT, Perplexity, and Google AI Mode are now the answer layer between companies and their customers. We built the platform marketers use to understand, measure, and win in that world: the analytics, intelligence, and agent automation that turn AI search from a threat into a competitive advantage. We went from 0 to a $1B valuation in 18 months. Revenue grew 100x last year. Our customers include 15% of the Fortune 500 like Walmart, Wayfair and U.S. Bank, and innovators like Ramp, MongoDB, and Figma. We are backed by Sequoia, Kleiner Perkins, LSVP, and Khosla Ventures — and we are moving fast enough that the people joining now are building the playbook everyone who comes after them will run. As a GTM Engineer on the Post-Sales team, you will build the infrastructure that powers how we retain and grow our customer base. Part systems architect and part customer intelligence platform, you will turn data from across the customer lifecycle into automated workflows that give engagement managers and account managers real leverage. Your work will directly shape how our Customer Success function scales. ## WHAT YOU’LL DO - Build automated customer health scoring across the full book of business, synthesizing product usage, support signals, and engagement data into a single, reliable picture of each account - Design expansion signal detection for account managers that automatically surfaces accounts ready to grow, flagging patterns in usage, seat activity, and engagement that typically precede an upsell conversation - Automate recurring touchpoints across the customer lifecycle, including onboarding checklists, usage review summaries, and adoption nudges, so engagement managers can focus on the work that requires a human - Build renewal risk scoring that surfaces at-risk accounts 60 or more days before their renewal date, giving the team the time and context to intervene effectively - Generate business review materials automatically by pulling usage metrics, ROI data, and AI use case recommendations from multiple internal sources into a format teams can present immediately - Analyze call recordings and transcripts to identify AI use cases that map to each customer’s business, then automate the process of building and deploying those use cases at scale - Build routing logic for assigning new customers to the right team member at handoff, accounting for current workload, open renewals, domain expertise, and timezone alignment - Manufacture tools rather than operate them, building systems the post-sales team can run independently ## WHO YOU ARE - High-agency builder who can identify a problem in the customer lifecycle, scope a solution, and ship it without being closely managed - Technically fluent in Python or JavaScript, comfortable building data pipelines, integrating APIs, and working across tools like Gong, Salesforce, and n8n - AI-native thinker who defaults to automation and regularly experiments with agents, LLM APIs, and workflow frameworks - Pragmatic about build versus buy, knowing when to leverage existing infrastructure rather than rebuild it - Experience with post-sales, customer success, or account management operations - Comfortable reasoning about data at a statistical level; building signal detection and predictive models, not just moving records between systems - Familiar with tools like Gainsight, Gong, Salesforce, Dust, or similar customer-facing platforms - Systems thinker who sees how data moves through the customer lifecycle and builds with that full picture in mind - Comfortable operating in ambiguity and structuring your own roadmap ## LOCATION This is an on-site role based in our Union Square, NYC office, designed for builders who thrive on speed, iteration, and meaningful impact. For this role, the expected base salary range is $130,000 to $200,000. Profound’s total compensation package is designed to be competitive and includes base salary, equity, and a full range of benefits and perks. Final compensation will depend on factors such as your skills, experience, qualifications, and location, and will be determined during the interview process. Our recruiting team will share more details about the full compensation package and benefits as you move through hiring. Note: All official communication from Profound will come from a @tryprofound.com email address. If you're contacted by anyone using a different domain, please disregard and report it as spam. ## About Profound ## Company Overview - **One-liner**: Profound is the full-stack marketing platform that helps brands understand, analyze, and optimize their visibility across AI-driven answer engines like ChatGPT, Perplexity, and Gemini. - **Entity Type**: Private (Series C, Unicorn) - **Headquarters**: New York, New York, United States (also offices in San Francisco, London, and Buenos Aires) - **Founded**: 2024 - **Founders**: James Cadwallader (CEO) and Dylan Babbs (CTO) ## Core Business - **Primary industries**: AI marketing intelligence, Answer Engine Optimization (AEO), brand visibility analytics - **Target customers**: B2B – enterprise marketing teams (e.g., Target, Walmart, Figma, MongoDB, Charlotte Tilbury, US Bank) - **Mission**: “To build the best technology so businesses can understand and control how they appear in AI answers.” ## Products & Services - **Answer Engine Insights**: Dashboard providing real-time visibility into how brands are mentioned and rated across ChatGPT, Gemini, Claude, Perplexity, and other AI platforms. - **Agent Analytics**: Tracks how a brand’s website is crawled and interpreted by major AI models. - **Prompt Volumes**: Shows what millions of people are asking AI, enabling demand alignment. - **Profound Agents**: Autonomous AI workers that execute marketing functions (content creation, PR, brand sentiment, SEO/AEO) directly within the platform. - **Profound Ecosystem**: Includes training, certification, an agency marketplace, and Profound University for marketers. - **Integrations**: HubSpot, Google Workspace, Gamma, Parallel AI, Vercel (with more being added continuously). ## Market Standing - **Valuation/Market Cap**: $1 billion (unicorn as of Series C, February 2026) - **Key Metric**: Total funding raised $154.5 million across four rounds; $96M Series C led by Lightspeed Venture Partners (Feb 2026) - **Notable Investors/Partners**: Lightspeed Venture Partners, Sequoia Capital, Kleiner Perkins, Evantic, Saga Ventures, South Park Commons - **Growth Signals**: - 1B+ prompts analyzed daily, 30B+ citations analyzed daily - 1800+ customers worldwide - 169 employees (monthly headcount growth of +15.1%) - 88 open positions - Global footprint in 6 countries (US, UK, Argentina, India, Canada, Brazil) ## Competitive Advantages - **First-mover advantage** in the AI visibility / AEO category, with proprietary data on how AI models crawl and represent brands. - **Integrated platform** that moves from insight (analytics) to execution (Agents) in one system, replacing fragmented toolchains. - **Strong talent pool**: early hires from Yext, 6sense, Amazon, Attentive, and consulting firms. - **Rapid scaling**: raised from Seed to Series C and reached unicorn status in 18 months. ## Strategic Focus - **Platform expansion**: Building out the Profound Ecosystem (training, certification, agency marketplace) to create a new category of “Marketing Engineer.” - **Global reach**: Growing engineering and go-to-market teams across NYC, SF, London, and Buenos Aires. - **Product depth**: Enhancing Agents with deeper automation while keeping humans in control of strategy. - **Partnerships & integrations**: Deepening ties with major marketing and productivity tools. ## Why Work Here - **Compensation**: Strong base salary plus significant equity in a well-funded unicorn. - **Culture**: High-context, direct communication with a bias for action; “merit-driven, not tenure-driven” career acceleration. - **Work model**: In-office presence required in NYC, SF, London, or Buenos Aires; daily catered meals, late-night Uber reimbursement, fitness stipend, and flexible time off. - **Engineering focus**: Key roles include Agent Engineer, AI/ML Engineer, Design Engineer, Forward Deployed Engineer – competing for AI talent against companies like OpenAI and Anthropic. - **Growth**: Rapid scaling environment with visible impact; opportunity to define a new category. ## Sources 1. [tryprofound.com](https://www.tryprofound.com/) 2. [tryprofound.com/careers](https://www.tryprofound.com/careers) 3. [LinkedIn / Profound](https://www.linkedin.com/company/tryprofound) 4. [Fortune – Exclusive: Profound raises $96M](https://fortune.com/2026/02/24/exclusive-as-ai-threatens-search-profound-raises-96-million-to-help-brands-stay-visible/) 5. [tryprofound.com/blog – Series C announcement](https://www.tryprofound.com/blog/profound-raises-96m-series-c) ## Other roles at Profound - [Engagement Manager, Enterprise](https://feeny.ai/job/engagement-manager-enterprise-profound-san-francisco-qn21em94vm4p) — San Francisco, CA - [Sales Development Manager](https://feeny.ai/job/sales-development-manager-profound-new-york-zr4nkf5js5ed) — New York, NY - [Value Consultant](https://feeny.ai/job/value-consultant-profound-new-york-vpm4134rc8nf) — New York, NY - [Manager, Engagement Management, Strategic](https://feeny.ai/job/manager-engagement-management-strategic-profound-new-york-xzkxqrxh47cj) — New York, NY - [Associate People Partner](https://feeny.ai/job/associate-people-partner-profound-london-qssradmave2h) — London, United Kingdom - [People Partner, GTM](https://feeny.ai/job/people-partner-gtm-profound-new-york-9zm15mnffz2b) — New York, NY - [Office Operations Manager](https://feeny.ai/job/office-operations-manager-profound-san-francisco-bawbzw8n1cxg) — San Francisco, CA - [Implementation Manager](https://feeny.ai/job/implementation-manager-profound-new-york-nk7gdgbebzws) — New York, NY - [Engagement Manager, Strategic](https://feeny.ai/job/engagement-manager-strategic-profound-new-york-x7g4hyc9wdgt) — New York, NY - [Engagement Manager, Pharma & Life Sciences](https://feeny.ai/job/engagement-manager-pharma-life-sciences-profound-new-york-eh1y1xtmvn5x) — New York, NY