---
title: 'GTM Engineer - Sales Operations CRM Management at Pergolux'
canonical: 'https://feeny.ai/job/gtm-engineer-sales-operations-crm-management-pergolux-berlin-30e1rhs3j7p6'
type: 'job'
last_seen: '2026-11-06'
---

# GTM Engineer - Sales Operations CRM Management at Pergolux

- **Company:** Pergolux
- **Location:** Berlin, Germany
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-11-04
- **Last confirmed live:** 2026-11-06
- **Apply:** https://jobs.ashbyhq.com/pergolux/1ce72725-c069-43c5-9736-18dde7fdb8f5

## Job description

As the GTM Engineer - Sales Operations CRM Management (m/w/d), you will own the systems that run sales and marketing across PERGOLUX's global operations, with HubSpot as the single source of truth, Aircall and WhatsApp as the conversation layer, and the integrations that connect them to Shopify, Klaviyo and our data warehouse. You turn business problems into working configuration, automation and integrations across 11+ markets, and you make sure what you build is documented, adopted and measured. Reporting to the Head of Sales Operations, you work daily with Sales Leads in each market, Sales Enablement, Data and Analytics, and the Marketing team. PERGOLUX designs and sells premium, Scandinavian-inspired outdoor living products, from aluminium pergolas to garden furniture, direct to consumers. We are a company of around 300 people generating 9-figure revenue, operating across 8 markets and growing steadily across Europe and beyond.

## What You'll Do

- Administer and evolve our multi-market HubSpot portal: objects, properties, pipelines, lifecycle stages, permissions and teams, plus workflows, lead routing, assignment rules and per-market task queues, while keeping data quality high through deduplication, property governance and regular audits.
- Own Aircall configuration (numbers, IVRs, routing, ring groups, overflow per market) and the Aircall–HubSpot integration, so every call, recording, outcome and AI summary lands on the right record, and support call pick-up SLAs and Conversation Intelligence for coaching and quality programmes.
- Configure and integrate WhatsApp and messaging platforms (Rasayel, Superchat) with HubSpot routing and reporting, and own the Shopify–HubSpot data flow for orders, payments and customers alongside integration partners.
- Connect HubSpot with Klaviyo, Zendesk, GA4 and our Snowflake/Looker warehouse, and build lightweight automations using REST APIs, webhooks, custom code actions and iPaaS tools (Make, Zapier, n8n), including scoping and implementing new GTM and AI tooling with a clear business case.
- Design the MQL to SQL handover with Marketing (lead scoring, routing, SLAs, attribution), map and document the end-to-end customer lifecycle, write clear SOPs, train Sales Leads, reps and outsourced partners, and manage change requests through a Jira backlog.

## What You'll Bring

- 3–5+ years in RevOps, Sales Ops, Marketing Ops or GTM engineering, with hands-on HubSpot admin experience in a multi-team or multi-market portal, including deep knowledge of the data model, workflows, lead routing, custom objects, permissions and reporting.
- Practical experience configuring a cloud telephony tool (Aircall preferred) and its CRM integration, plus integration skills across REST APIs, webhooks, JSON and at least one iPaaS tool (Make, Zapier, n8n, Workato).
- Solid data skills: clean data modelling and confidence reconciling numbers across systems, with a track record of working with Marketing on lead management, scoring and attribution.
- The ability to translate messy business needs into simple, documented solutions, and to say no or "not yet" with a clear reason. Fluent English and comfort working with teams across Europe, the US and Australia.
- Nice to have: German, French or Italian; experience with Shopify or e-commerce order data in a CRM; scripting in JavaScript or Python; experience with Klaviyo, Zendesk, WhatsApp Business platforms, Snowflake/Looker, AI agents in a GTM context, or supporting outsourced sales teams. HubSpot certifications are a plus. 💼 Compensation — Competitive salary · Company pension plan · Capped overtime, fully paid 🚀 Growth and Career Development — You take real ownership from the start with direct impact on key business outcomes, and you can fast-track into senior roles as PERGOLUX scales and builds out its GTM systems across new markets. ⏰ Time Off and Flexibility — Up to 30 vacation days, starting at 27 · One week per year remote workation in EU/UK 🌟 Benefits and Lifestyle
- International, collaborative team, working with colleagues across Europe
- Regular team events, including summer party, Christmas party and after-work gatherings, plus retreats
- Modern setup and laptops (Apple or Windows)
- Employee discounts on PERGOLUX products
- Jobrad / Bike leasing program, promoting sustainable and healthy commuting 📍 Office Location – Schlesische Str. 27 C, Building C 6th floor, 10997 Berlin How to Apply Send your CV and a short note on a CRM or integration project you are proud of: what the problem was, what you built and what changed. Apply through our [Career Page](https://pergolux.careers/) or connect with us on [LinkedIn](https://www.linkedin.com/company/pergolux/posts/?feedView=all). PERGOLUX is an equal opportunity employer. We welcome applicants from all backgrounds, we think it's less about ticking every box and more about what you bring to the table!

## About Pergolux

## Company Overview
- **One-liner**: Pergolux sells aluminum pergolas and winter gardens directly to consumers, aiming to transform outdoor living spaces globally.
- **Entity Type**: Private (Funding not publicly disclosed)
- **Headquarters**: Berlin, Germany
- **Founded**: 2021
- **Founders**: Johannes Lauchenauer (Co‑founder & Chief Executive Officer)

## Core Business
- **Primary industry/industries**: Online and Mail Order Retail / E‑commerce for outdoor living products
- **Target customers**: B2C (homeowners and property owners looking for premium, easy‑to‑assemble pergola and winter garden solutions)
- **Mission or purpose statement**: “We increase people’s quality of living by providing the best outdoor living experience in the world!” [pergolux.de](https://pergolux.de/pages/ueber-uns)

## Products & Services
- **Aluminum Pergolas**: Modular, DIY‑friendly pergola systems available in multiple sizes and styles, designed for durability and easy assembly.
- **Winter Gardens**: Enclosed outdoor extensions that enable year‑round use of outdoor spaces.
- **Accessories & Add‑ons**: Optional side panels, lighting, heating, and other components to customise the outdoor space.

## Market Standing
- **Valuation/Market Cap**: Not disclosed (privately held)
- **Key Metric**: Headcount of 152 employees (+78.2% YoY); total funding or annual revenue not publicly reported, but company states it is “on the Autobahn to a billion EUR yearly revenue”. [pergolux.careers](https://pergolux.careers/)
- **Notable Investors/Partners**: No external investors or strategic partners publicly named.
- **Growth Signals**:
  - Workforce grew 78.2% year‑over‑year (from 59 to 152 employees). [linkedin.com/company/pergolux](https://www.linkedin.com/company/pergolux)
  - Monthly web traffic increased 159.1% year‑over‑year (210,902 monthly visits). [linkedin.com/company/pergolux](https://www.linkedin.com/company/pergolux)
  - Active job postings: 28 (down 26.3% month‑over‑month, but up 16.7% year‑over‑year). [linkedin.com/company/pergolux](https://www.linkedin.com/company/pergolux)
  - Headquartered in Berlin with offices in 14 countries including the US, UK, Canada, Chile, Norway, and Australia. [linkedin.com/company/pergolux](https://www.linkedin.com/company/pergolux)

## Competitive Advantages
- **Norwegian design heritage** combined with a direct‑to‑consumer e‑commerce model that keeps prices fair.
- **DIY‑friendly assembly** – products are engineered for customers to build themselves, reducing installation costs.
- **Global scale with local hubs** – physical offices in key markets allow for rapid customer support and logistics.
- **High growth momentum** – fast‑scaling team, rising web traffic, and ambitious revenue targets signal a strong market position.

## Strategic Focus
- **Global expansion**: Already operating in 14 countries, with continued hiring across sales, marketing, and operations to penetrate new markets.
- **Operational scaling**: Investing in logistics, warehousing, and order management to support rapid order volume growth.
- **Product innovation**: Iterating on pergola designs and accessories to maintain a competitive edge in outdoor living.

## Why Work Here
- **Culture**: “Move fast, break things” – a dynamic, fast‑paced environment where change is constant and employees are encouraged to take ownership and iterate quickly. [pergolux.careers](https://pergolux.careers/)
- **Work policy**: Predominantly onsite – 4 days per week in the office (8:30am – 5:00pm). Some teams/locations offer flexible hybrid or remote options (e.g., one week per year working from anywhere). [pergolux.careers](https://pergolux.careers/)
- **Visa/relocation**: The company does not offer work visa sponsorship or relocation assistance at this time. [pergolux.careers](https://pergolux.careers/)
- **Perks & benefits**: Team breakfasts, vibrant workplace, competitive compensation, and the chance to contribute to a business targeting €1B in revenue.
- **Hiring philosophy**: “We hire based on talent, not on experience.” Emphasis on drive, versatility, and adaptability over domain knowledge (e.g., “As long as you can spell pergolas, we can teach you the rest”). [pergolux.careers](https://pergolux.careers/)
- **Employee rating**: 4.3/5.0 (13 reviews) – Culture: 4.4, Career: 4.3, Compensation: 4.0, Work‑Life: 3.9. [linkedin.com/company/pergolux](https://www.linkedin.com/company/pergolux)

## Sources
1. [pergolux.careers](https://pergolux.careers/) – Careers site with FAQ, culture, and hiring process.
2. [linkedin.com/company/pergolux](https://www.linkedin.com/company/pergolux) – Company profile with employee count, growth, offices, and tech stack.
3. [builtin.com/company/pergolux](https://builtin.com/company/pergolux) – Job listings and office details.
4. [pergolux.de/pages/ueber-uns](https://pergolux.de/pages/ueber-uns) – About page with mission and values.
5. [pergolux.de](https://pergolux.de/) – Homepage with product overview.

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