---
title: 'GTM Strategy & Operations (Post-Sales) at Monaco'
canonical: 'https://feeny.ai/job/gtm-strategy-operations-post-sales-monaco-san-francisco-n9y9yj00pdp8'
type: 'job'
last_seen: '2026-10-12'
---

# GTM Strategy & Operations (Post-Sales) at Monaco

- **Company:** Monaco
- **Location:** San Francisco, CA
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-09-25
- **Last confirmed live:** 2026-10-12
- **Apply:** https://jobs.ashbyhq.com/monaco/bf07e829-3cf9-41fa-97d9-fd7ba8653adb

## Job description

Monaco is building an AI-native revenue platform that replaces the fragmented GTM stack - CRM, sequencing, call recording, enrichment, pipeline management with one unified system, consolidating 6–10 disconnected tools into a single platform built for the AI era. We launched publicly in Feb 2026, are already 65 people, and have strong early product-market fit generating millions in ARR within months of launch. You'll have the chance to both scale our core systems and build new features from 0 to 1. We've raised $85M in our Series B from Founders Fund, Benchmark, and Human Capital, and our founders previously led Brex, Apollo, and Clari. Come join us if you want to be part of a high autonomy, high pace team reinventing one of the biggest categories in enterprise software.

## The Role

You'll own post-sales operations at Monaco and be the strategic partner to our launch operations and FDAE (post-sales) teams. This is a senior RevOps hire with a post-sales focus: you run the operational machinery that gets customers from signature to value, and you use data to tell leadership what's actually driving retention and expansion in a usage-based business and how to implement it.

## What You'll Do

- Own GTM operations end to end for launch operations and post-sales: onboarding, implementation, sales-to-post-sales handoff, time-to-value, and the systems and processes the teams run on
- Find where customers stall in onboarding, fix the process, and measure the impact on activation and usage
- Identify what our top customers have in common and turn it into playbooks the whole team runs
- Grow usage-based revenue with the post-sales team: model consumption, spot expansion and at-risk signals early, and build the motions that act on them
- Drive the post-sales analytics with our data team: dig into activation, usage, customer health, expansion, churn, and FDAE productivity, and turn what you find into decisions
- Partner with launch, FDAE (post-sales), and CX leaders on operational projects and drive them to completion
- Run leadership-level reporting and planning on retention, expansion, and net revenue
- Be the person who spots the problem in the numbers before anyone else does, and brings a recommendation, not just a chart

Who We're Looking For Must-Haves

- 2 - 4 years at a top-tier investment bank, management consulting, PE, or VC followed by 2+ years in a GTM, RevOps, or BizOps role at an early-stage startup
- Exceptional with data: fluent in SQL and spreadsheets, comfortable building models from scratch, and able to explain the answer to a sales leader in one sentence
- Strong instincts for what makes customers succeed, or the analytical horsepower to find it fast
- Thrive with autonomy in a high-velocity environment where priorities shift weekly

Strong Pluses

- You've run post-sales or CX operations before: onboarding, implementation, health scoring, and renewals
- Experience growing revenue in a usage-based or hybrid pricing model
- Experience at a B2B early stage startup
- Track record of turning standout customer outcomes into a repeatable playbook

## About Monaco

## Company Overview
- **One-liner**: Monaco is the first AI-native revenue engine for startups, replacing legacy CRM and disparate sales tools with a unified platform that automates demand generation, pipeline management, and revenue operations.
- **Entity Type**: Private (funding stage not disclosed; backed by top-tier investors)
- **Headquarters**: San Francisco, California, United States [builtin.com](https://builtin.com/company/monaco)
- **Founded**: Not publicly available (Built In lists "1971" as a placeholder error; the company is recent)
- **Founders**: Sam Blond (Co-Founder & CEO), Malay Desai (Co-Founder & CTO), Shek Viswanathan (Co-Founder & CPO), Brian Blond (Co-Founder) [monaco.com/company](https://www.monaco.com/company)

## Core Business
- **Primary industry/industries**: Sales technology (CRM, revenue intelligence, AI-powered sales engagement)
- **Target customers**: B2B startups (small to mid-market, enterprise-ready)
- **Mission or purpose statement**: Enable founders to focus on product while revenue scales itself [monaco.com/company](https://www.monaco.com/company)

## Products & Services
- **[Monaco Platform (SaaS)](https://www.monaco.com/product)**: All-in-one revenue platform combining database, signals, outbound sequences, pipeline tracking, call recording, and AI agents. Key components include:
  - **CRO Copilot**: Proactive coaching, insights, and prioritized actions.
  - **AI Agents**: Automate demand generation, pipeline management, and follow-ups.
  - **Pre-built TAM**: Automatically builds total addressable market from billions of data points.
  - **Signal-based pipeline**: Self-updating stages, risk detection, and auto-enrichment.

## Market Standing
- **Valuation/Market Cap**: Not disclosed
- **Key Metric**: Total funding not publicly available; reported headcount of 71 employees [builtin.com](https://builtin.com/company/monaco)
- **Notable Investors/Partners**: "Backed by top-tier investors" (names not specified in provided data) [monaco.com/company](https://www.monaco.com/company)
- **Growth Signals**: Growing team (11+ open roles listed across engineering, design, and customer success) [jobs.ashbyhq.com/monaco](https://jobs.ashbyhq.com/monaco); white-glove activation with dedicated forward-deployed sales executives; emphasis on rapid time-to-value ("value in days, not months").

## Competitive Advantages
- **Unified platform**: Replaces multiple point solutions (CRM, data enrichment, sequencing, call recording) with one AI-native system.
- **Pre-built data & signals**: TAM and account scoring are set up on day one, eliminating manual data work.
- **Built by operators**: Founding team includes former CRO of Brex and Zenefits, and former CPO of Apollo and Qualtrics, bringing deep startup sales expertise.
- **AI-first approach**: Agents actively run outbound, update pipeline, and provide a "CRO Copilot" that acts as an intelligent advisor.

## Strategic Focus
- **Current priorities**: Scaling the revenue engine platform, expanding AI agent capabilities, and onboarding more startups through rapid deployment and dedicated support.
- **Direction**: Continue replacing legacy CRM with a self-maintaining, signal-driven system that reduces manual sales work.

## Why Work Here
- **Culture**: Fast-paced startup environment with a focus on building a "world-class revenue engine" for other startups. Emphasis on operational excellence and customer impact.
- **Work policy**: Hybrid workspace – employees engage in a combination of remote and on-site work; primary office in San Francisco. [builtin.com](https://builtin.com/company/monaco)
- **Perks**: Roles span engineering (AI, full-stack, platform), product design, and forward-deployed customer success; the team values immediate impact and "effortless onboarding" for customers.

## Sources
1. [monaco.com - Product page](https://www.monaco.com/product)
2. [monaco.com - Company page](https://www.monaco.com/company)
3. [builtin.com - Monaco company profile](https://builtin.com/company/monaco)
4. [jobs.ashbyhq.com - Monaco careers](https://jobs.ashbyhq.com/monaco)

## Other roles at Monaco

- [Solutions Engineer](https://feeny.ai/job/solutions-engineer-monaco-san-francisco-d0s4tjf36n45) — San Francisco, CA
- [Recruiting Generalist](https://feeny.ai/job/recruiting-generalist-monaco-san-francisco-ahehv8vn6gw9) — San Francisco, CA
- [GTM Strategy & Operations (New Business)](https://feeny.ai/job/gtm-strategy-operations-new-business-monaco-san-francisco-tc0jzh1qvya5) — San Francisco, CA
- [Head of Enablement](https://feeny.ai/job/head-of-enablement-monaco-san-francisco-y17rskdvqkeb) — San Francisco, CA
- [Client Operations](https://feeny.ai/job/client-operations-monaco-san-francisco-6mxpzz8a3dyn) — San Francisco, CA
- [AI Backend Product Engineer](https://feeny.ai/job/ai-backend-product-engineer-monaco-san-francisco-gnzj1fj67e08) — San Francisco, CA
- [Forward Deployed Engineer](https://feeny.ai/job/forward-deployed-engineer-monaco-san-francisco-mghnkx5rp222) — San Francisco, CA
- [Technical Recruiter](https://feeny.ai/job/technical-recruiter-monaco-san-francisco-g158z4zh64hb) — San Francisco, CA
- [Business Recruiter](https://feeny.ai/job/business-recruiter-monaco-san-francisco-33zxtafw30zs) — San Francisco, CA
- [Technical Lead](https://feeny.ai/job/technical-lead-monaco-san-francisco-ws8ts0np6pqk) — San Francisco, CA