---
title: 'GTM Systems Engineer at LiveKit'
canonical: 'https://feeny.ai/job/gtm-systems-engineer-livekit-north-ger2dnjt6wxk'
type: 'job'
last_seen: '2026-09-20'
---

# GTM Systems Engineer at LiveKit

- **Company:** LiveKit
- **Location:** North, United States
- **Compensation:** $120k–$250k
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-06-23
- **Last confirmed live:** 2026-09-20
- **Apply:** https://jobs.ashbyhq.com/livekit/c8098929-c448-4d69-b164-0273e996abcf/application

**Skills:** Salesforce, HubSpot, APIs, Webhooks, Event streams, Scripting, CLI, Agentic workflows, AI agent design, Change management, Salesforce CPQ, SQL, BigQuery, Snowflake, dbt, Stripe, Zuora, Maxio

> Owns the engineering infrastructure and integration layer for LiveKit's GTM stack, treating Salesforce and HubSpot as systems of record. Builds agentic workflows, ensures data accuracy, and implements observability to support revenue and marketing operations.

## Job description

## About LiveKit

LiveKit is building the infrastructure layer for the voice-driven era of computing. Our platform gives developers everything they need to build, test, deploy, scale, and observe agents in production. Founded in 2021, LiveKit powers voice AI applications for OpenAI, xAI, Salesforce, Coursera, Spotify, and thousands of others, collectively facilitating billions of calls each year.

## About You

The GTM Systems Engineer at LiveKit owns the infrastructure layer that makes the entire revenue engine work — and builds the automation and agentic workflows that run on top of it. Systems engineering is at the core of this role, but it doesn't stop there. You're equally comfortable architecting Salesforce as a trusted source of truth and building the outbound workflows, enrichment pipelines, and AI-driven automations that help the GTM team move faster and smarter. Salesforce is our system of record — it holds the bulk of our GTM data and is the source of truth for revenue, pipeline, and customer data. HubSpot is our marketing layer for campaigns and lead gen, and what it captures needs to flow cleanly and reliably into Salesforce. Both systems are in place. What we're building now is the engineering layer that makes all of it trustworthy and intelligent: real change management, observable pipelines, data models built for AI consumption, and agentic workflows that act on GTM signals at scale. You understand the difference between owning a system and gatekeeping one. Sales lives in Salesforce. Marketing lives in HubSpot. Your job is to make sure both are governed well enough that others can work in them effectively — and powerful enough that the GTM team can do things they couldn't do before.

You'll thrive as a GTM Systems Engineer if you:

- obsess with crafting code that is fast, reliable, and practical for the problem
- are known as the go-to person for tackling tough technical problems
- work hard and can build and ship fast
- can clearly explain complex technical concepts to others
- are a fast learner, frequently picking up new languages and tools

The best way to impress us is with thoughtful Issues and/or PRs on our Github repos 😊

## What You'll Do

- Own Salesforce as the engineering system of record for revenue: data model, custom objects and fields, flows and automation, validation rules, field governance, and access control. Salesforce is the source of truth — everything else flows into or out of it.
- Own HubSpot as the marketing system for campaigns and lead gen, and own the HubSpot-Salesforce sync — ensuring leads, contacts, and engagement signals flow accurately from Marketing into the revenue pipeline without drift or silent failures.
- Build and maintain integrations across the GTM stack (Salesforce, HubSpot, Gong, Clay, Common Room, billing platform, and more) — ensuring data, engagement signals, and activity flow accurately without silent failures.
- Own the data flow from GTM systems to the central Data Platform, partnering with the GTM Analytics Engineer to ensure accuracy, lineage, and security at every step.
- Build, deploy, and extend agentic workflows: AI agents that consume GTM data, surface actionable signals, and automate operations that used to require a human — as part of LiveKit's Data and Business Systems Platform.
- Build and maintain observability for critical GTM systems: dashboards, alerts, and runbooks so you know when something is wrong before Sales or Marketing does.
- Implement proper change management across both CRMs: code changes go through review, config changes are documented, rollback paths exist.
- Partner with SalesOps and Marketing to ensure both GTM orgs can work effectively in their respective systems — your job is keeping the foundation trustworthy and accessible, not being a ticket queue.
- Partner with the Billing Systems Engineer on CPQ-to-Billing workflows — ensuring the closed-won-to-billing handoff is automated and accurate.

## Who You Are

- Deep, hands-on Salesforce expertise — you understand the data model, have built complex flows and automation, and you think about it as an engineering system, not an admin tool. This is the primary bar.
- Solid HubSpot experience in a marketing context — you've owned or operated it for campaigns and lead gen, and you've managed the HubSpot-Salesforce sync, including what breaks and why.
- Proven integration engineering experience — you've built and owned integrations using APIs, webhooks, and event streams, and you've handled what happens when they break silently.
- Code-first mindset — scripting, APIs, and CLI over UI when it's the right call. You have concrete examples of using code to solve GTM operational problems and you can speak to the judgment behind when you reached for it.
- Agentic workflow experience, in code — you've built or extended AI agent workflows that act on GTM data. Not "we used AI tools" but actually designed and deployed agents in code: prompts, tool calls, orchestration logic, and the guardrails that make them safe to run autonomously.
- Strong change management practices — you've managed deployments in live systems where a mistake breaks active deals or campaigns.
- Comfortable partnering with Sales and Marketing stakeholders directly — fluent in both worlds, able to translate their needs into system requirements without becoming a bottleneck.

## Nice to Have

- Salesforce CPQ: approvals, order forms, discounting rules, and the closed-won-to-billing path.
- SQL and data modeling fluency; familiarity with a warehouse-centric stack (BigQuery, Snowflake, dbt, reverse ETL).
- Experience with billing platforms (Stripe, Zuora, Maxio) and the handoffs between GTM systems and billing.

Our Commitment to You

- An opportunity to build something truly impactful to the world
- Contribute to open source alongside world-class engineers
- Competitive salary and equity package
- Health, dental, and vision benefits
- Flexible vacation policy

LiveKit is an equal opportunity employer and does not discriminate on the basis of any characteristic protected by applicable law. If you require a reasonable accommodation during the application or interview process, please contact recruiting@livekit.io.

## About LiveKit

## Company Overview
- **One-liner**: LiveKit provides an open-source framework and cloud platform for building, deploying, and scaling voice, video, and physical AI agents.
- **Entity Type**: Private (Series C)
- **Headquarters**: San Jose, California, United States
- **Founded**: 2021
- **Founders**: David Zhao (Co-Founder and CTO)

## Core Business
- **Primary industry/industries**: Developer Infrastructure, Real-Time Communications (RTC), Voice AI, Video AI, Robotics
- **Target customers**: B2B; Developers, AI labs, robotics teams, and enterprises (including Fortune 500 companies) building real-time multimodal AI applications.
- **Mission or purpose statement**: To build the infrastructure for the voice-driven era of computing, making it possible for every developer to build AI that can interact with the world in real time.

## Products & Services
- **LiveKit Cloud**: A hosted, managed platform for deploying and scaling AI agents globally. It provides a global real-time media server network with sub-1000ms latency and 99.99% uptime, handling millions of concurrent calls. Includes telephony integration (phone numbers, SIP), full-stack observability, and an inference gateway for TTS, LLM, and STT models.
- **LiveKit Agents Framework**: An open-source, high-level framework (Python/Node.js) for building AI agents. It includes tools for automatic turn detection, interruption handling, voice activity detection (VAD), and a plugin system for connecting to various AI providers.
- **LiveKit Server (Open Source)**: The core open-source WebRTC Selective Forwarding Unit (SFU) that orchestrates real-time communication. Can be self-hosted or used with LiveKit Cloud.
- **Integration Services**: Telephony (PSTN/SIP connectivity), Egress (recording and streaming), and Ingress (external media streams).
- **Client SDKs**: Real-time SDKs for Web, Swift, Android, Flutter, React Native, Unity, Python, Node.js, Rust, C++, and ESP32.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed. Total funding is $181M.
- **Key Metric**: Total Funding of $181M. Over 2.5 billion calls powered annually. Over 300,000 developers use the platform.
- **Notable Investors/Partners**: Index Ventures (led Series C), Altimeter Capital (led Series A), Redpoint (led Seed). Angel investors include Elad Gil, Jeff Dean (Chief Scientist, Google), Aravind Srinivas (CEO, Perplexity), Guillermo Rauch (CEO, Vercel), Amjad Masad (CEO, Replit), Mati Staniszewski (CEO, ElevenLabs), Erik Bernhardsson (CEO, Modal), Logan Kilpatrick (Product Lead, Google DeepMind), Rohan Anil (Researcher, Anthropic), Garrett Camp (Founder, Uber), Ev Williams (Founder, Twitter), and Justin Kan (Founder, Twitch). Key customer: OpenAI (built ChatGPT’s Advanced Voice on LiveKit Cloud).
- **Growth Signals**: Rapid headcount growth (+7.1% monthly). Raised a $100M Series C in January 2026. Expanded from a WebRTC livestreaming project to the default infrastructure layer for voice AI. Operates in 12 countries. SOC 2 Type 2 and HIPAA compliant.

## Competitive Advantages
- **Open-Source Foundation**: A large and active open-source community (over 300,000 developers) creates a strong ecosystem and lowers the barrier to entry.
- **Full-Stack Platform**: Provides everything from the media server and client SDKs to the agent framework, inference gateway, and telephony integration, offering a unified, end-to-end solution.
- **Proven at Scale**: Powers billions of calls annually for the world’s leading AI companies, including OpenAI’s Advanced Voice Mode, demonstrating extreme reliability and performance.
- **Global Infrastructure**: A global network of media servers ensures low latency (<1000ms) and high uptime (99.99%) for real-time voice and video applications.
- **Enterprise-Grade Compliance**: SOC 2 Type 2, HIPAA, and GDPR compliant, making it suitable for regulated industries.

## Strategic Focus
- **Voice-First AI Infrastructure**: Doubling down on being the default platform for the emerging voice-driven computing paradigm.
- **Expanding the Agent Ecosystem**: Continuously improving the Agents framework, adding new plugins, and supporting more AI models and hardware (including robotics).
- **Scaling the Cloud Platform**: Investing in global infrastructure to handle increasing demand and maintain performance as usage grows.
- **Enterprise Adoption**: Targeting Fortune 500 companies and regulated industries by emphasizing compliance, security, and reliability.

## Why Work Here
- **High-Impact Work**: Build the core infrastructure powering the next generation of AI applications used by millions. Employees work on challenging problems in distributed systems, real-time media, and AI.
- **Strong Engineering Culture**: A technical team with a high density of senior engineers. The tech stack is modern and includes Go, Rust, Python, TypeScript, WebRTC, Kubernetes, and various AI/ML tools.
- **Remote-First with Hubs**: The company is remote-first but has a hybrid hub in San Francisco. Employees are distributed across 12 countries including the US, Canada, Germany, UK, and India.
- **Top-Tier Investors & Advisors**: Backed by the best investors and advised by leaders from Google, OpenAI, and other top AI companies, providing a strong network and strategic direction.
- **Growth Trajectory**: The company is in a high-growth phase (recent $100M Series C, rapid hiring), offering significant career growth opportunities.
- **Culture**: Described as having a 5.0/5.0 employer rating on LinkedIn, with high marks for work-life balance, compensation, and career development. The company values "crazy ones" who want to build the future.

## Sources
1. [livekit.com](https://livekit.com/)
2. [livekit.com/about](https://livekit.com/about)
3. [livekit.com/careers](https://livekit.com/careers)
4. [linkedin.com/company/livekitco](https://www.linkedin.com/company/livekitco)
5. [docs.livekit.io](https://docs.livekit.io/intro/about/)

## Other roles at LiveKit

- [Backend Engineer, Real-Time Media](https://feeny.ai/job/backend-engineer-real-time-media-livekit-north-fqfh5jmcszr2) — North, United States
- [Field Marketing Coordinator](https://feeny.ai/job/field-marketing-coordinator-livekit-san-francisco-ea2h45yyhat8) — San Francisco, CA
- [Design Engineer, Web/Brand](https://feeny.ai/job/design-engineer-web-brand-livekit-united-states-yx2txp9pkd8q) — United States
- [Senior Brand Designer](https://feeny.ai/job/senior-brand-designer-livekit-austin-4bv7cenk1e8v) — Austin, TX
- [Partnerships Manager, Alliances](https://feeny.ai/job/partnerships-manager-alliances-livekit-united-states-p4erkt0fy92x) — United States
- [Staff Security Engineer](https://feeny.ai/job/staff-security-engineer-livekit-north-xe9qpkekq0ea) — North, United States
- [GTM Strategic Finance Manager](https://feeny.ai/job/gtm-strategic-finance-manager-livekit-united-states-rb0ccpmpan16) — United States
- [Senior Developer Advocate, Social](https://feeny.ai/job/senior-developer-advocate-social-livekit-united-states-r3sdwt54j53e) — United States
- [Startup Program Lead](https://feeny.ai/job/startup-program-lead-livekit-san-francisco-jn2kpw565v3p) — San Francisco, CA
- [Forward Deployed Engineer, Spanish/English](https://feeny.ai/job/forward-deployed-engineer-spanish-english-livekit-miami-cz5s5tj4xe6b) — Miami, FL