---
title: 'Hand Presser at Tom James Company'
canonical: 'https://feeny.ai/job/hand-presser-tom-james-company-pilot-mountain-9k0j2h2vrjt4'
type: 'job'
last_seen: '2026-09-07'
---

# Hand Presser at Tom James Company

- **Company:** Tom James Company
- **Location:** Pilot Mountain, NC
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-01-14
- **Last confirmed live:** 2026-09-07
- **Apply:** https://jobs.lever.co/tomjames/bd9c777f-37f6-4923-84ba-0ef33f08773c

## Job description

Tom James is the world’s largest manufacturer and retailer of made-to-order clothing and the engine behind one of the most established tailored clothing brands.  As one of the few remaining vertically integrated clothing retailers-controlling the entire manufacturing process ‘from sheep to suit’ – we offer unparalleled value to those with an eye for quality.

We are seeking an enthusiastic, proactive individual to join our team at our Brown & Church location in Pilot Mountain, NC. Brown & Church, a division of Tom James Company, is an American-made neckwear company that produces ties, bow ties, and pocket squares by hand in North Carolina. Established in 1976, the company has a history that includes the legacy of classic neckwear brands like Keys & Lockwood. They emphasize their artisan production, high-quality materials, and connection to American manufacturing heritage.

We are seeking a Hand Presser to operate a steam iron to smooth, shape, and remove wrinkles from garments or textiles, requiring attention to detail, knowledge of fabrics, and physical stamina to handle machines and materials, focusing on tasks like setting controls, inspecting for defects, and preparing finished items to move to the next operation.

## Responsibilities

- Operate a manual steam iron to press garments
- Inspect for stains, damage, and fabric defects; measure finished product to ensure it meets qualifications
- Adjust temperature, steam, and pressure settings for different fabrics (silk, wool, etc.)
- Clean and maintain pressing equipment and work area

Essential Skills and Requirements

- Attention to detail - identify defects and ensure quality
- Ability to judge correct settings for different materials
- Good hand skills for delicate fabrics
- Ability to perform repetitive motions and sit/stand for long periods of time
- Ability to work in a fast-paces, production-driven environment

Tom James / Brown & Church is an industry leader, and we have grown steadily every year we’ve been in business. Our worldwide team is made up of smart, dedicated, interesting people who make terrific coworkers. We offer a competitive starting salary, an outstanding benefits package including paid vacation and holidays, medical, dental, and vision insurance, short- & long-term disability, and a pension plan.

## About Tom James Company

## Company Overview
- **One-liner**: Tom James Company designs, manufactures, and delivers custom clothing for men and women through a direct‑sales model, serving busy professionals worldwide.
- **Entity Type**: Private (family‑owned, no public funding rounds)
- **Headquarters**: Franklin, Tennessee, USA
- **Founded**: 1966
- **Founders**: Spencer Hays

## Core Business
- **Primary industry**: Custom apparel manufacturing and direct‑to‑consumer retail (men’s and women’s custom clothing).
- **Target customers**: B2C and B2B – busy professionals, executives, and individuals seeking convenient, personalized wardrobe solutions.
- **Mission / purpose**: “We Build People. People Build the Business.” The company focuses on developing its sales professionals and delivering high‑value custom garments through a relationship‑driven approach.

## Products & Services
- **Custom Suits, Shirts, and Outerwear**: Tailored men’s and women’s garments, including suits, sport coats, dress shirts, jeans, dresses, and outerwear, offered in a wide range of fabrics and styles.
- **Personalized Sales Experience (“We Come To You”)**: Sales representatives visit clients at their home or office for consultations, measurements, and garment hand‑delivery, eliminating the need for a retail store visit.
- **Women’s Line**: Launched in 2020, a full custom clothing collection for women, with more than 40 unique measurements and 75 patterns.
- **Holland & Sherry Interiors**: A luxury interiors division leveraging the company’s fabric‑milling expertise.

## Market Standing
- **Valuation / Market Cap**: Not disclosed (privately held).
- **Key Metric**: Annual Revenue (Gross Sales) – $585 million in 2024 [careers.tomjames.com](https://careers.tomjames.com/about/).
- **Notable Investors / Partners**: Not applicable (no external funding); the company operates with 14 owned manufacturing facilities globally, including mills and factories in the USA, Canada, UK, and Australia [tomjames.com](https://www.tomjames.com/heritage/default.aspx).
- **Growth Signals**: 8.18% annual sales growth in 2024; women’s line up 200% year‑to‑date; per‑person sales up 30% post‑pandemic; new pay plan released in 2021 that increased compensation by 25% across the board [careers.tomjames.com](https://careers.tomjames.com/about/).

## Competitive Advantages
- **Vertical Integration**: Owns the entire supply chain from fabric weaving to garment manufacturing to delivery – 14 manufacturing partners, including historic brands like Oxxford Clothing and Holland & Sherry.
- **Customization at Scale**: Ability to produce a high volume of individually customized garments, a combination competitors find difficult to replicate.
- **Value Proposition**: Offers custom garments at prices comparable to off‑the‑rack items, appealing to a broad customer base.
- **Entrepreneurial Sales Model**: Sales professionals build their own clientele and have uncapped earning potential, with the support of a 50‑year‑old brand and in‑house manufacturing.
- **Principle‑Based Leadership**: Emphasis on long‑term relationships, ethical practices, and investment in employee development rather than short‑term tactics.

## Strategic Focus
- **Expansion of Women’s Line**: Continued growth in the women’s custom clothing category, which has seen strong demand.
- **Sustainability Investments**: Operations include a solar‑powered shirt factory and a biofuel boiler at the textile mill, with a goal of reducing environmental impact.
- **Strengthening Sales Force**: Ongoing training, a new pay plan, and leadership development programs to attract and retain top sales talent.
- **Geographic Reach**: Serving clients across 4 continents with 92 locations; exploring further market penetration in existing territories.

## Why Work Here
- **Culture and Mission**: The company’s mission “We Build People. People Build the Business.” is central – leaders emphasize personal and professional growth over short‑term profits. Managers start as sales professionals and continue selling to stay connected [careers.tomjames.com](https://careers.tomjames.com/investment-in-you/).
- **Remote / Hybrid Policy**: Sales roles are field‑based – representatives work from home and meet clients at their locations. Corporate/leadership roles are based in Franklin, TN.
- **Compensation and Growth**: Uncapped commissions, guaranteed training pay, and a recent 25% compensation increase. Career paths include moving into sales leadership, where most managers have risen from within.
- **Unique Perks**: “Follow Day” – a half‑day ride‑along with a sales leader before hiring to ensure cultural fit. Company‑sponsored leadership training for new managers. Direct‑selling model allows for schedule flexibility and autonomy.
- **Workforce**: ~3,000 employees, with a strong emphasis on internal promotion and tenure.

## Sources
1. [careers.tomjames.com – About page](https://careers.tomjames.com/about/)
2. [careers.tomjames.com – Investment in You page](https://careers.tomjames.com/investment-in-you/)
3. [tomjames.com – Heritage page](https://www.tomjames.com/heritage/default.aspx)
4. [careers.tomjames.com – Main careers site](https://careers.tomjames.com/)
5. [jobs.lever.co/tomjames – Current openings](https://jobs.lever.co/tomjames)

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