---
title: 'Hardware Operations Specialist at Mashgin'
canonical: 'https://feeny.ai/job/hardware-operations-specialist-mashgin-palo-alto-8s6wk1ppqyny'
type: 'job'
last_seen: '2026-09-08'
---

# Hardware Operations Specialist at Mashgin

- **Company:** Mashgin
- **Location:** Palo Alto, CA
- **Compensation:** $80k–$140k
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-09-04
- **Last confirmed live:** 2026-09-08
- **Apply:** https://jobs.lever.co/mashgin/de71b47c-6cb2-402c-a37f-caae4b34483c

## Job description

## About Mashgin

Mashgin powers the world's best checkout experience for over 40 million users. Customers just place their items on our kiosks and our AI rings up their entire order in less than a second. With Mashgin, lines are now optional.

Mashgin's technology powers over 1 billion transactions at your favorite locations, including over half of all US professional sports teams, 4,000 convenience stores, major airports, universities, and more.

We’re not just building cutting-edge AI—we’re creating real-world impact and unforgettable experiences. Backed by a well-funded Series B, we’re also one of the rare AI startups that’s already profitable.

Our secret? A culture of extreme ownership, autonomy, and customer obsession. At Mashgin, we are building something extraordinary by challenging conventional wisdom. We’ve thrown out the old rules to focus on what truly matters: creating a kickass product that makes people say, 'Wow'. We don’t care about short-term wins; we build systems that stand the test of time. If you thrive in a culture of excellence without compromise and want to see your work have an immediate, remarkable impact, you’re in the right place.

## What You’ll Work On

- Track inventory at our local contract manufacturer, including what is on hand, incoming, allocated, and shipped
- Keep inventory records and shipment tracking information accurate and up to date
- Support USA domestic logistics, including preparing shipments, coordinating with carriers, tracking deliveries, and helping resolve shipping issues
- Follow up with our contract manufacturer, suppliers, and internal teams on open operational items
- Help organize hardware, spare parts, packaging materials, and finished goods
- Flag inventory discrepancies, shipment delays, or other issues to the team early
- Support day-to-day hardware operational tasks as priorities change
- Maintain clear records so the team knows the latest status without having to reconstruct what happened

## What You Can Grow Into

As you become familiar with our products, suppliers, and processes, you may gradually take on additional responsibilities such as:

- Coordinating rework activities at our local contract manufacturer
- Supporting communication with China-based suppliers
- Preparing, placing, and tracking purchase orders under guidance from the hardware team
- Supporting spare parts planning and inventory allocation
- Coordinating international shipments
- Supporting production builds, material readiness, and build tracking
- Helping track manufacturing and quality issues through resolution
- Taking ownership of defined operational workflows once you have demonstrated readiness

The pace and scope of this growth will depend on your experience and readiness. We do not expect someone joining this role to already know how to do all of these things.

## What You’ll Need

- 3+ years of experience in hardware operations, supply chain, manufacturing, logistics, inventory management, or another hands-on operational role
- Strong organization and attention to detail
- Ability to follow instructions, keep track of multiple open items, and reliably close the loop
- Ability to understand when information or requirements have changed and make sure records and actions reflect the latest direction
- Comfortable asking questions when something is unclear instead of making assumptions
- Comfortable handling physical parts, packaging, assemblies, and finished hardware
- Basic familiarity with hardware manufacturing concepts such as a Bill of Materials (BOM) and cost BOM (CBOM), or willingness to learn them quickly
- Comfortable working in a fast-changing environment where priorities can shift frequently
- Willingness to take on ad-hoc tasks when needed — a significant portion of hardware operations cannot always be predicted in advance
- Strong communication and teamwork skills
- Ability to be onsite in San Jose, CA at least 2 times per week

## Nice to Have

- Experience working with a contract manufacturer or in a manufacturing environment
- Exposure to overseas suppliers or China-based manufacturing
- Experience with inventory, ERP, purchasing, or logistics systems
- Consumer electronics or hardware startup experience
- Mandarin language skills
- Bachelor’s degree in manufacturing or an engineering discipline, etc

Mashgin is proud to be an equal opportunity employer. Individuals seeking employment at Mashgin are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.

Notice on fraudulent jobs We have been made aware of instances of fraudulent job postings and/or fraudulent recruiting activity by bad actors, claiming to represent Mashgin. These fraudulent schemes often seek monetary contributions or payments from job seekers (such as for "start up costs" or "equipment"), or seek to collect sensitive personal or banking information from job seekers. These job postings and offers are not authorized by Mashgin, and Mashgin is not responsible for fraudulent offers or requests for personal information or payments. Mashgin will never ask for any financial commitment or contribution from a candidate at any stage of the recruitment process. Candidates who have questions about the validity of Mashgin job postings or offers should consult the job postings on our mashgin.com career site. If you think you've been scammed, please reference this site for more information.

## About Mashgin

## Company Overview
- **One-liner**: Mashgin builds the world’s fastest AI-powered self-checkout system, using patented 3D computer vision and deep learning to instantly identify items without barcodes.
- **Entity Type**: Private (Series A; total funding $73.8M across 7 rounds)
- **Headquarters**: Palo Alto, California, United States
- **Founded**: 2014
- **Founders**: Not publicly available

## Core Business
- **Primary industry**: Retail technology / AI self-checkout
- **Target customers**: B2B – large enterprises including Fortune 500 retailers, stadiums (NFL, MLB), and food service operators (e.g., Aramark)
- **Mission**: “Reduce the friction between customer desires and their ability to be on their way.”

## Products & Services
- **Mashgin AI Checkout**: A hardware+software system that uses multiple 3D cameras and deep learning to recognize items in real time. Customers place items, tap to pay, and go in ~5 seconds. Trained on 1.5B+ transactions with >99.99% accuracy. Integrates with 50+ payment networks, POS systems, and loyalty platforms. Purpose-built hardware and proprietary software.

## Market Standing
- **Valuation/Market Cap**: Not disclosed
- **Key Metric**: Annual revenue of $5.4M (estimated); total funding $73.8M
- **Notable Investors/Partners**: Matrix (led Series A), Highway1 (convertible note), plus support from 8 seed investors; partners include NFL, MLB, Aramark, Circle K, and 50+ payment/POS providers
- **Growth Signals**: 108 employees (+18.9% YoY), 4,000+ locations worldwide, 40M+ monthly users, 200+ years of customer wait time saved

## Competitive Advantages
- **Patented 3D computer vision** – creates 3D models of items in real time, achieving 99.99% accuracy even with crowded carts and hard‑to‑distinguish items.
- **Purpose-built hardware** – all hardware and software designed in‑house, delivering a faster, more reliable experience than third‑party solutions.
- **24/7/365 US‑based phone support** – expert assistance within 2‑3 minutes, a critical differentiator for mission‑critical checkout operations.
- **Easy onboarding** – pre‑trained on 100k+ common items; new items can be taught in seconds.
- **Deep integrations** – works with 50+ payment networks, POS systems, and loyalty programs.

## Strategic Focus
- **Expand location footprint** – already in 3,500+ locations (including stadiums, convenience stores, corporate cafeterias) and scaling rapidly.
- **Continue AI accuracy improvements** – leveraging each transaction to further train models.
- **White‑glove deployment** – hands‑on field support to ensure fast, successful rollouts for enterprise clients.
- **Talent acquisition** – actively hiring senior software engineers (product, computer vision, backend, ML) and technical product managers.

## Why Work Here
- **Culture & mission**: Work on cutting‑edge computer vision and deep learning that directly impacts millions of shoppers every day.
- **Hybrid remote environment**: Spend time working remotely and come to the office as needed (Palo Alto HQ).
- **Competitive compensation**: Strong equity packages in a rapidly scaling private company; flexible PTO, 401k, and comprehensive health/dental/vision benefits.
- **Engineering focus**: Small, growing team where every hire has outsized impact; technical roles span product, CV/DL, ML, backend, and integrations.
- **Employee ratings**: 3.9/5.0 on LinkedIn (33 reviews), with high marks for compensation (4.5) and culture (4.0).

## Sources
1. [mashgin.com](https://www.mashgin.com/)
2. [mashgin.com/careers](https://www.mashgin.com/careers)
3. [jobs.lever.co/mashgin](https://jobs.lever.co/mashgin)
4. [linkedin.com/company/mashgin](https://linkedin.com/company/mashgin)
5. [mashgin.com/resources/why-join-mashgin](https://www.mashgin.com/resources/why-join-mashgin)

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