---
title: 'Hardware Program Manager at Canary Technologies Corp'
canonical: 'https://feeny.ai/job/hardware-program-manager-canary-technologies-corp-new-york-c978hx17qsar'
type: 'job'
last_seen: '2026-10-16'
---

# Hardware Program Manager at Canary Technologies Corp

- **Company:** Canary Technologies Corp
- **Location:** New York, NY
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-10-15
- **Last confirmed live:** 2026-10-16
- **Apply:** https://jobs.lever.co/canarytechnologies/cb734cd6-2a3a-4d5a-8f1b-ebf49ddf4af3

## Job description

## About Us

Think about your last hotel stay. Did you skip the front desk line with mobile check-in? Message the staff for extra pillows? Order a late-night snack with a tap on your phone? Then you’ve likely run into Canary in the wild. Canary Technologies is the leading agentic AI platform for hotel and guest management, powering the digital infrastructure for more than 20,000 hotels in 125+ countries. The world's most renowned hospitality brands, including Marriott International, Four Seasons and Wyndham Hotels & Resorts, partner with us to increase revenue, improve operations and elevate the guest experience. We’ve executed the largest deployment of autonomous AI systems in hospitality, building technology that fundamentally redefines how guests and hotels interact. It’s made us one of the top-funded hotel technology companies in the world, with nearly $200M raised to date. Canary has been recognized as a 2024 and 2025 Deloitte Technology Fast 500™ company, Inc. 5000 fastest-growing company, and swept the 2026 HotelTechAwards, including Best Place to Work, #1 Guest Experience Platform, and the Hotelier’s Choice Award. We’re scaling our team to bring innovation to life faster than ever. We're growing quickly, and we're looking for people who are passionate about their work, want to grow with us and are ready to take on more responsibility along the way. We value rigor and velocity in equal measure: high standards, fast pace, real ownership. If that's the environment you're looking for, this is the place for you. Come join us! Let’s shape the future of hospitality together.

## What You’ll Do

- Own Canary's self check-in kiosk end to end, from the first specification to units in the field
- Own the product specification that design consultants and the factory build to
- Review each design from consultants and factories, find the errors, and reject any design that is not correct
- Do the hardware review work yourself in year one — there is no other hardware staff
- Build and hire the hardware team as the function grows
- Integrate the unattended payment terminal into the kiosk: terminal selection, key injection (DUKPT / P2PE), installation in the enclosure within PCI PTS limits, and gateway / PSP certification
- Build the fulfillment pipeline from factory to hotel: freight, customs and duty, and the choice between a 3PL and an in-house warehouse
- Design pre-shipment staging (imaging, key injection, kitting, serial numbers) so every kiosk arrives at the hotel ready to install, and coordinate last-mile delivery against install dates
- Own spare parts and the return process for units that fail in the field

## What We’re Looking For

- Took one hardware product from the first specification to units in the field at a small company, and owned the whole product — not one part of it (e.g. only the enclosure, the circuit board, or the schedule)
- Designed and built the hardware, not bought a finished terminal (e.g. an Elo touchscreen in a standard enclosure)
- Does the work: has done substantial hands-on hardware work personally in the last six months, not only through a team
- Has managed outside design consultants and/or a factory, including rejecting a design that was not correct
- Knows enough industrial, mechanical, and electrical design to find errors in a consultant's or factory's work (does not need to produce CAD)
- Lives in New York City or will relocate
- Bonus: has put unattended payment terminals into a product — terminal selection (e.g. Ingenico Self series, Verifone UX / P400, PAX IM30, ID TECH VP series), key injection (DUKPT / P2PE, at a certified key injection facility or via remote key injection), installation in the enclosure within PCI PTS limits (bezel, tamper protection, cables), and gateway / PSP certification
- Bonus: has set up the path from factory to customer site — freight, customs and duty; 3PL vs. in-house warehouse; staging before shipment (imaging, key injection, kitting, serial numbers); last-mile delivery and install dates; spare parts and returns

## Compensation

Target cash compensation ranges from $175,000–$210,000, including a fixed annual salary and a performance-based bonus paid quarterly.

This role also includes a stock option grant, subject to board approval.

Actual compensation will be commensurate with the candidate's skill level, experience, and specific work location.

## Perks & Benefits

We work hard to make Canary a fun, rewarding, and high-energy place to work. Here’s how we take care of our flock: Time Off Unlimited PTO: Take the time you need to truly rest and recharge. Holidays + Canary Days: Standard holidays plus monthly company-wide days off for a guaranteed long weekend. Birthday Holiday: A dedicated day off to celebrate you! Travel & Office Flexibility Office Exchange: A travel stipend to visit the team in person at our SF, NY, or Dallas hubs. Canary Hotel Experience: Staying at a Canary hotel? We’ve got you covered with a credit toward your stay. Preferred Hotels Discount: Enjoy a minimum 30% off the best available rate at select partner hotels globally. Growth & Community Self Improvement Club: A monthly budget to help you smash your personal goals. Professional Development: Level up your career with a dedicated learning stipend to fuel your skills and cross-functional connection. Referral Program: Help us grow the flock and score a cash bonus for successful hires.

Canary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic.

## About Canary Technologies Corp

## Company Overview
- **One-liner**: Canary Technologies provides an AI-powered Guest Management Platform that modernizes hotel operations, enhances guest experiences, and drives revenue for hotels, resorts, and lodging properties worldwide.
- **Entity Type**: Private (Series D funding)
- **Headquarters**: San Francisco, CA, USA (with additional offices in New York, NY, and globally)
- **Founded**: 2017
- **Founders**: Harman Singh Narula and SJ Sawhney

## Core Business
- **Primary industry**: Hospitality technology (hotel tech)
- **Target customers**: B2B – hotels, resorts, and lodging properties of all sizes, from independent hotels to global chains (e.g., Marriott, Four Seasons, Choice Hotels, Wyndham)
- **Mission**: “To modernize the hotel tech stack” and “help hoteliers thrive by creating the most innovative software solutions.”

## Products & Services
- **[Guest Management Platform]**: A centralized digital platform covering the entire guest journey from booking to checkout. Includes digital check-in/out, contactless payment, AI-driven voice bot, guest messaging, and upselling tools. Type: SaaS.
- **[Canary AI]**: The company’s proprietary artificial intelligence model built specifically for hotels, powering automation, voice interactions, and operational insights. Type: AI/ML engine.
- **[Integrations & API]**: Native integrations with all major Property Management Systems (PMS), CRMs, payment providers, and other hotel operations tools. Type: API/platform.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed (private company)
- **Key Metric**: Annual Revenue of $45M (per LinkedIn); Total Funding of $177.1M across 7 rounds
- **Notable Investors/Partners**: Insight Partners (led Series C, $50M, June 2024), Brighton Park Capital (led Series D, $80M, July 2025). Other investors include F-Prime Capital, Sands Capital, and more.
- **Growth Signals**:
  - Trusted by over 20,000 hotels in 125+ countries
  - Headcount grew 87.4% YoY to 307 employees (as of mid-2025)
  - Won HotelTechAwards for Best Guest Experience Platform (2024, 2025, 2026) and Best Hotel Voice Bot & Call Center Software (2026)
  - Recognized by Fast Company’s Most Innovative Companies and Deloitte Fast 500

## Competitive Advantages
- **Purpose-built for hospitality**: Platform is 100% focused on hotel needs, unlike generic property management tools.
- **AI-first approach**: Canary AI is the most advanced hotel-specific AI model, enabling automation and personalization at scale.
- **Deep integration ecosystem**: Works natively with all major PMS providers, reducing friction for hoteliers.
- **Award-winning user experience**: Consistently ranked #1 by HotelTechReport for Guest Experience Platform.
- **Global reach & brand trust**: Already deployed at top-tier hotel brands (Marriott, Four Seasons, InterContinental, etc.).

## Strategic Focus
- **Agentic hotel operations**: Leveraging AI to automate workflows so staff can focus on guest service rather than screens.
- **Product expansion**: Developing new tools for digital guest journey, voice AI, and physical access (e.g., Lead Physical Access Engineer role).
- **Global scaling**: Opening offices in EMEA and expanding remote team presence across 33 countries.
- **Consolidation of hotel tech**: Helping hotels replace multiple point solutions with a single, integrated platform.

## Why Work Here
- **Fast-growing environment**: 87% headcount growth in the past year, offering rapid career advancement and impactful projects.
- **Remote/hybrid flexibility**: Roles are available as fully remote (e.g., Customer Success Manager, EMEA) or hybrid (New York, San Francisco, Dallas).
- **Culture & perks**:
  - Travel stipend for stays at Canary-powered hotels
  - Training and career development programs
  - Regular team-building events
  - Kitchen stocked with snacks and coffee
  - Internal promotions from within
- **Global & diverse team**: Employees across 33 countries with a strong sense of mission and hospitality values.
- **Meaningful mission**: Directly improve the experience of hotel staff and guests, making a tangible impact on the hospitality industry.

## Sources
1. [canarytechnologies.com](https://www.canarytechnologies.com/company) – Company overview, founders, awards, mission
2. [canarytechnologies.com](https://www.canarytechnologies.com/?r=0) – Homepage, AI/agentic operations, trusted by 20,000 hotels
3. [jobs.lever.co](https://jobs.lever.co/canarytechnologies) – Careers page, open roles, remote/hybrid policy, culture
4. [linkedin.com](https://www.linkedin.com/company/canarytech) – Financials (revenue, funding, headcount), employee count, reviews, latest funding rounds

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