--- title: 'Hardware Quality Assurance Officer - South South at Moniepoint' canonical: 'https://feeny.ai/job/hardware-quality-assurance-officer-south-south-moniepoint-south-south-8ejc8mqdpk0y' type: 'job' last_seen: '2026-11-07' --- # Hardware Quality Assurance Officer - South South at Moniepoint - **Company:** Moniepoint - **Location:** South South, Nigeria - **Posted:** 2026-11-02 - **Last confirmed live:** 2026-11-07 - **Apply:** https://job-boards.eu.greenhouse.io/moniepoint/jobs/5024646101 ## Job description ## Who we are [Moniepoint](https://moniepoint.com/careers) is an all-in-one financial services platform for emerging markets and the second-fastest growing company in Africa. Since 2019, Moniepoint’s technology has powered over 3 million people, offering personal and business banking, payment, credit, and business management tools to help them succeed. Moniepoint processed $182 billion in 2023 and currently processes the majority of the POS transactions in Nigeria. ## Who we are ## About the Role Location: PortHarcourt Job Summary: The Quality Assurance officer is responsible for identifying quality problems in repaired terminals. They will closely work with the technicians and inventory team to test repaired terminals, and identify and document defects of terminals that do not comply with standards. They are majorly responsible for preventing defective terminals from reaching Business that could result in costly returns. Job Description: - Quality Inspection: Conducting a thorough inspection of repaired terminals to identify any defects or deviations from the standard. - Compliance: Ensuring that repaired terminals comply with the specified standards, guidelines, and technical requirements before distribution. - Visual Inspection: Careful inspection of the quality of repaired terminals through visual examination. - Testing Procedures: Implementing testing procedures using test sheets to validate the functionality and performance of repaired terminals. - Documentation: Maintaining detailed records of quality inspections, test results, and issues identified during the test process. - Collaboration: Working closely with repair technicians, engineers and relevant teams to address and rectify quality issues. - Workflow process: Developing and implementing workflow of terminal collection and returning of non-conforming terminals to inventory. - Stock keeping: Keeping proper and accurate records of received and returned terminals. - Process Improvement: Identifying areas for improvement to enhance overall repair quality and efficiency. - Perform other duties as delegated and assigned by his/her Line Manager. Requirements: - OND/ HND, Bachelor's degree in Electrical/ Electronics, or a related field is preferred. - Experience in terminal repair is an advantage. - Strong analytical and problem-solving skills, with the ability to reconcile discrepancies and identify areas for improvement. - Proficiency in using Microsoft Office applications. - Excellent attention to detail and accuracy in data entry and record-keeping. - Strong organizational and time management skills to prioritize tasks and meet deadlines. - Effective written and verbal communication skills to collaborate with cross-functional teams. - Ability to work independently and as part of a team, with a proactive and solution-oriented approach. ## What we can offer you - Culture -We put our people first and prioritize the well-being of every team member. We’ve built a company where all opinions carry weight and where all voices are heard. We value and respect each other and always look out for one another. Above all, we are human. - Learning - We have a learning and development-focused environment emphasizing knowledge sharing, training, and regular internal technical talks. - Compensation - You’ll receive an attractive salary, pension, health insurance, annual bonus, plus other benefits. What to expect in the hiring process - A preliminary phone call with the recruiter - An interview with the Hiring Team. - An interview with a member of our Executive team. Moniepoint Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates. ## About Moniepoint ## Company Overview - **One-liner**: Moniepoint provides an all-in-one payments, banking, credit, and business management platform for businesses and their customers in emerging markets, primarily Nigeria and Africa. - **Entity Type**: Private (backed by major global venture capital funds) - **Headquarters**: London, UK (with offices in Lagos, Nairobi, and the US) - **Founded**: 2015 - **Founders**: Not publicly listed on the main site; the company is the parent of TeamApt Ltd and Moniepoint MFB ## Core Business - **Primary industry/industries**: Fintech, Financial Services, Payments, Banking, Credit - **Target customers**: B2B (primarily Micro, Small, and Medium Enterprises (MSMEs) and their employees and customers), B2C (individuals) - **Mission or purpose statement**: "Financial happiness for every African, everywhere" ## Products & Services - **Payments**: Digital payment acceptance infrastructure and distribution networks that democratise payment acceptance, including POS terminals. Moniepoint is Nigeria’s largest offline merchant acquirer, powering most of the country's POS transactions. - **Credit**: Loans to business owners based on transaction history (not collateral) to help finance inventory and expand businesses. - **Banking**: Business and personal banking solutions enabling instant transactions, bill payments, and financial management. - **Business Management**: Operational tools like expense cards, accounting, and book-keeping solutions for businesses. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed (private company) - **Key Metric**: Total Funding - The company has raised significant capital from top-tier investors. It processes over $17 billion in Total Payment Volume (TPV) monthly and supports over 10 million customers (business and individual accounts) and 4 million active merchants. - **Notable Investors/Partners**: QED, British International Investment (BII), FMO, LeapFrog Investments, and other leading global venture capital funds. - **Growth Signals**: Named "Africa's fastest growing financial institution" (2023-2025). Processes $12-17 billion monthly through digital payment channels. Serves 60 million unique cards on its POS terminals each quarter. Has a network of 40,000 field agents. ## Competitive Advantages - **Integrated "Operating System"**: Moniepoint has built a fully integrated, end-to-end platform tailored specifically to Nigeria’s informal and cash-reliant economy. This is a massive moat. - **Hybrid Model**: A unique combination of advanced technology, a nationwide agent network (40,000 field agents), and widespread POS terminal deployment that enables financial access even in rural areas. - **Data-Driven Credit**: Offers loans based on transaction history rather than collateral, unlocking credit for the underserved. Roughly a third of its MSME customers are receiving loans for the first time. - **Market Dominance**: As Nigeria's largest merchant acquirer, it has a deep, defensible network effect. ## Strategic Focus - **Deepening Financial Inclusion**: Continuing to expand access to payments, credit, and banking for underbanked populations and MSMEs across Africa. - **Scaling the Platform**: Growing the number of merchants, agents, and individual customers on its all-in-one platform. - **Product Expansion**: Adding more business management and operational tools to become the "operating system" for African businesses. ## Why Work Here - **Culture**: Described as a "dream team" culture with values of **Technical Depth, Empathy, Integrity, Grit, No Ego, and Candour**. The company emphasizes a flat organizational structure where "every voice matters" and "everyone is an extension of our team." - **Work Model**: Moniepoint Inc. is a fully remote tech company with a diverse workforce worldwide. (Note: Some roles may be location-specific, e.g., Lagos or Nairobi). - **Perks & Benefits**: Competitive salary, health insurance, pension, paid leave days, mental health & crisis support, team building activities, and "Dope Merch!" The work is described as a "portfolio of projects that matter." - **Interview Process**: A multi-stage process including a Preliminary Phone Screen, a Technical Assessment/Case Study, a Panel Interview, and an Executive/Final Interview. ## Sources 1. [Moniepoint.com](https://www.moniepoint.com/) 2. [Moniepoint Careers Page](https://job-boards.eu.greenhouse.io/moniepoint) 3. [Moniepoint Culture Page](https://www.moniepoint.com/culture) 4. 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