--- title: 'Hardware Technician Lead || Night Shift at Instawork' canonical: 'https://feeny.ai/job/hardware-technician-lead-night-shift-instawork-bengaluru-s7zhk38v0jc7' type: 'job' last_seen: '2026-10-14' --- # Hardware Technician Lead || Night Shift at Instawork - **Company:** Instawork - **Location:** Bengaluru, India - **Posted:** 2026-09-28 - **Last confirmed live:** 2026-10-14 - **Apply:** https://job-boards.greenhouse.io/instawork/jobs/4717006006 ## Job description Instawork is on a mission to create meaningful economic opportunities for skilled hourly professionals in communities around the globe. Our AI-powered labor marketplace helps local businesses scale, and enables global technology companies to push the frontiers of robotics and AI. Backed by world-class investors like Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator, and others, we’re looking for exceptional talent to reimagine the way the world works. Instawork’s on-demand labor marketplace is uniquely valuable for robotics and physical AI. We’re working with leading frontier labs to create the highest-quality, highest-diversity datasets for training robotics foundation models. Instawork Robotics is the human advantage in the robotics revolution. We are seeking a highly skilled, Field Engineering Technician to manage the maintenance, calibration, and local deployment of a fleet of 600 custom wearable camera rigs. Unlike standard IT support, this role sits at the intersection of precision electronics, mechanical assembly, and field operations. You will be the primary guardian of our hardware integrity, ensuring that high-stakes egocentric data collection continues without interruption across various deployment sites. ## About IRL Researchers at UC Berkeley have identified a “100,000-year data gap” - the gulf between what trained AI language models and what physical robots actually have to learn from. Closing that gap is the defining infrastructure challenge of the physical AI era. IRL is Instawork’s answer to it. We deploy skilled workers into real commercial and residential environments - kitchens, warehouses, hotel floors, homes - to capture the high-fidelity task data that the world’s leading Robotics labs use to train their foundation models. Read more [here](https://x.com/sumirmeghani/status/2044707303262237129). Who You Are: Hardware Technician Lead– Wearable Devices Experience: 3 - 5 years Shift: Night Shift Location: Bangalore ## Role overview We are looking for a Hardware Service Technician to install, test, troubleshoot, repair, maintain, and deploy Instacore wearable hardware devices. The ideal candidate will have hands-on experience with electronics or hardware troubleshooting and be comfortable working with cameras, sensors, circuit boards, cables, connectors, and mobile devices. ## Key responsibilities - Diagnose and resolve hardware issues affecting Instacore wearable devices. - Test and repair head, chest, and wrist cameras, IMU sensors, cables, connectors, and related components. - Troubleshoot power, connectivity, recording, camera-detection, and sensor issues. - Flash devices, install firmware updates, configure devices, and conduct functional testing. - Use digital multimeters and basic electronic testing tools to identify faults. - Inspect motherboards, daughterboards, connectors, cable harnesses, power circuits, and other hardware components. - Repair or replace damaged and faulty components. - Conduct quality-control testing before handing devices over to the field operations team. - Maintain accurate service and repair records for each device and IC number. - Track repaired, failed, and pending devices in the service tracker. - Support field teams with remote and on-site hardware troubleshooting when required. - Coordinate with the engineering and inventory management teams to resolve hardware-related issues. - Follow electrostatic discharge (ESD) and safe-handling procedures when working with electronic components. - Assist with managing spare parts, cameras, sensors, cables, connectors, and other hardware inventory. - Prepare service reports and communicate recurring hardware problems to the engineering team. - Support the testing and validation of new devices, components, and hardware revisions. Required qualifications and skills - Diploma, ITI certification, or degree in electronics, electrical engineering, hardware maintenance, or a related discipline. - 3–5 years of experience in electronics repair, hardware service, field service, or technical support. Relevant internship or academic project experience is also acceptable. - Good understanding of basic electronics and hardware troubleshooting. - Experience using a digital multimeter and basic electronic tools. - Familiarity with PCBs, power circuits, cameras, sensors, cables, and connectors. - Ability to identify hardware faults through systematic troubleshooting. - Basic understanding of firmware installation, device flashing, and hardware configuration. - Comfortable working with Android and iOS devices and applications. - Good documentation, communication, and problem-solving skills. - Ability to work independently and collaborate with technical and operations teams. - Willingness to work rotational shifts and provide on-site support when required. ## Preferred skills - Experience repairing camera-based, wearable, IoT, or embedded devices. - Familiarity with soldering and component-level repairs. - Experience following ESD-safe working practices. - Exposure to inventory or hardware service-tracking systems. ## Our Values - Empathy, Trust & Candor We put ourselves in the shoes of our colleagues and customers and don’t shy away from uncomfortable conversations, instead building trust through honest and direct feedback. - Bias for Action We practice high-velocity decision-making, clear-eyed that we often operate with incomplete information. Growing quickly means it’s OK to be wrong, so long as we learn from our mistakes and course correct! - Always Be Learning We’re a curious bunch, and with AI transforming our workplace we encourage everyone to learn from each other, compounding our knowledge and experience to help us change an entire industry. - Act Like an Owner We work long, hard, and smart, building products that delight our users and drive growth. Your ability to impact Instawork is limited only by your courage and conviction, not your job description. ## About Instawork Founded in 2015, [Instawork](https://www.instawork.com) is the nation’s leading online labor marketplace for food services, hospitality, light industry, and logistics, connecting more than 7M skilled workers with local restaurants, hotels, warehouses, stadiums, and more. Our AI-powered platform serves thousands of businesses across more than 50 major markets in the United States and Canada. We're not just helping fill shifts, we're supporting local economies—and we're just getting started! Instawork has been featured by CBS News, The Wall Street Journal, The Washington Post, and the Associated Press. Forbes included us on their Next Billion Dollar Startups list; RetailTech Breakthrough named us Workforce Hiring Solution of the Year for 2025; and Inc. 5000 recognized us as one of the country's top 10% fastest-growing companies two years in a row. But what matters most is our impact. We're solving real problems for real people, and we’re doing it at scale. Join our team to help us build something that matters! We’re looking for superstars who want to help us shape the future of work. With hubs in San Francisco, Bangalore, and Chicago, city offices in New York, Phoenix, and Singapore, we're back to working together in-person five days a week because we believe the best ideas happen when great people collaborate face-to-face. We also value diverse perspectives and encourage applications from candidates of all backgrounds. Ready to make an impact? Learn more at [www.instawork.com/about](http://www.instawork.com/about). [Personnel Privacy Policy](https://info.instawork.com/legal/california-personnel-privacy-policy) ## About Instawork ## Company Overview - **One-liner**: Instawork is a leading AI-powered labor marketplace that connects businesses with vetted, skilled hourly workers for shifts, temp-to-hire, and full-time roles across North America, and is expanding into humanoid robotics training. - **Entity Type**: Private (pre-IPO; Series D stage) - **Headquarters**: San Francisco, California, United States - **Founded**: 2015 - **Founders**: Sumir Meghani (CEO), Deep Abhani (CTO) ## Core Business - **Primary industry/industries**: Labor marketplace, flexible staffing, temporary staffing, AI-powered workforce management, robotics workforce training - **Target customers**: B2B (businesses in hospitality, warehouse/logistics, manufacturing, retail, and light industrial sectors); also serves B2C (hourly workers seeking flexible shifts) - **Mission or purpose statement**: "To create economic opportunities for local businesses and hourly workers across the globe" — empowering everyone to thrive in their careers. ## Products & Services - **Instawork Platform (Core Marketplace)**: An AI-powered mobile app and web platform where businesses post shifts and workers browse and book them. Features background checks, skills verification, ratings, and automated payroll, taxes, and insurance. Fills 90% of jobs within 24 hours. - **Instawork Robotics**: A new division that pays employees to help train humanoid robots, expanding Instawork’s labor marketplace into AI and robotics data generation and validation. Includes roles like Founding Machine Learning Lead, Field Engineering Technician, and Robotics AI Campus Lead. - **Top Pro Program**: Rewards high-performing workers with access to more shifts and cash bonuses. - **'Captains' Program**: Sends vetted on-site shift leaders to manage large groups of workers for businesses. ## Market Standing - **Valuation/Market Cap**: Not disclosed (pre-IPO private company); last known Series D valuation was not publicly reported. - **Key Metric**: Over 7 million hourly workers in its network (source: [instawork.com/about](https://www.instawork.com/about)); over 40 markets across North America (expanding to 60+ cities); 2+ billion data signals optimizing worker/business connections; 90% of jobs filled within 24 hours. - **Notable Investors/Partners**: Benchmark, Spark Capital, Craft Ventures, Greylock, Y Combinator (source: [Greenhouse jobs page](https://job-boards.greenhouse.io/instawork)). - **Growth Signals**: Launch of a dedicated Robotics division (2025-2026); active hiring for robotics, AI, and enterprise sales roles across multiple US and international hubs (San Francisco, Chicago, New York, Pittsburgh, Bengaluru, Vancouver, Monterrey, Austin, Atlanta, Philadelphia, Chapel Hill). ## Competitive Advantages - **Network effects**: The largest platform connecting businesses to hourly workers (7M+ workers) creates a deep, defensible moat — more workers attract more businesses, and vice versa. - **AI & data moat**: Billions of proprietary data signals (worker performance, fit, reliability) power a machine-learning engine that optimizes worker matching, increasing return rates and reducing churn. - **Full-stack trust & safety**: Background checks, skills verification, worker ratings, on-shift insurance, and a dedicated Trust & Safety team lower risk for businesses. - **50-state+ coverage**: Presence in 60+ metro areas across the US and Canada allows rapid scaling for multi-location enterprise clients. - **New robotics pivot**: Leveraging its massive workforce to train humanoid robots creates a unique competitive position at the intersection of labor and AI infrastructure. ## Strategic Focus - **Scaling the core marketplace**: Expanding into new geographies (60+ cities) and verticals (e.g., light industrial, retail). - **Enterprise growth**: Building out enterprise account management and strategic account teams for large clients in logistics, manufacturing, and retail. - **Robotics & AI expansion**: Developing a new business line around training humanoid robots, positioning Instawork as a key partner for robotics companies needing real-world data and validation. - **Product innovation**: Using AI to improve worker fit, reliability, and return rates; investing in automation and operational efficiency. ## Why Work Here - **Mission-driven impact**: "Your work at Instawork directly benefits thousands of businesses and millions of workers." The company emphasizes creating economic opportunities. - **Rapid growth and strong investors**: Pre-IPO company backed by top-tier VCs (Benchmark, Spark, Greylock, Y Combinator) — offers potential for career growth and equity upside. - **Rewarding problems**: Tackle challenging, high-velocity problems in AI, robotics, marketplace dynamics, and trust & safety. - **Culture values** (from careers page): Bias for Action, Act Like an Owner, Always Be Learning, Empathy/Trust/Candor. - **Benefits**: Medical/Dental/Vision insurance, 401K/PF contribution, FSA & Commuter Benefits, Flexible Time Off, Parental & Family Leave, Office & Phone Plan Reimbursement, Employee Referral Bonus, Catered Lunches, Pet Friendly Offices, Mental Health Benefits, Team Offsites. - **Work model**: Hybrid / in-office hub locations in San Francisco, Chicago, New York, Pittsburgh, and Bengaluru; also remote-friendly for certain roles. ## Sources 1. [Instawork Careers Page](https://www.instawork.com/careers) 2. [Instawork Greenhouse Jobs Board](https://job-boards.greenhouse.io/instawork) 3. [Instawork About Page](https://www.instawork.com/about) 4. [Instawork Homepage](https://www.instawork.com/) 5. [Instawork How It Works](https://www.instawork.com/how-it-works) ## Other roles at Instawork - [People Ops Manager](https://feeny.ai/job/people-ops-manager-instawork-san-francisco-cs0xyps7qg6c) — San Francisco, CA - [Finance Automation Lead](https://feeny.ai/job/finance-automation-lead-instawork-san-francisco-a4t834tg7mdh) — San Francisco, CA - [Business Development Executive](https://feeny.ai/job/business-development-executive-instawork-bengaluru-a9eh36fgw6mz) — Bengaluru, India - [Operations Associate — Fleet Manager](https://feeny.ai/job/operations-associate-fleet-manager-instawork-bengaluru-jh9pzw4nfhaa) — Bengaluru, India - [Finance Associate](https://feeny.ai/job/finance-associate-instawork-bengaluru-1p0xj1z5a5fc) — Bengaluru, India - [QA Lead](https://feeny.ai/job/qa-lead-instawork-bengaluru-a73f8hw8x2a9) — Bengaluru, India - [Video Platform Engineer - E3](https://feeny.ai/job/video-platform-engineer-e3-instawork-bengaluru-b0azs0sn0mmb) — Bengaluru, India - [Platform Engineer - E3](https://feeny.ai/job/platform-engineer-e3-instawork-bengaluru-28pdcv0djnfz) — Bengaluru, India - [Quality Check Intern - Hardware](https://feeny.ai/job/quality-check-intern-hardware-instawork-bengaluru-akrbqyks0nd3) — Bengaluru, India - [Head of Partnerships - Instawork Robotics Labs](https://feeny.ai/job/head-of-partnerships-instawork-robotics-labs-instawork-bengaluru-t6gcmzkhzzq7) — Bengaluru, India