--- title: 'Head, Business Kenya at Moniepoint' canonical: 'https://feeny.ai/job/head-business-kenya-moniepoint-kenya-deqbwv6ghgsb' type: 'job' last_seen: '2026-09-12' --- # Head, Business Kenya at Moniepoint - **Company:** Moniepoint - **Location:** Kenya - **Work type:** remote - **Posted:** 2026-07-15 - **Last confirmed live:** 2026-09-12 - **Apply:** https://job-boards.eu.greenhouse.io/moniepoint/jobs/4928579101 ## Job description ## About Us Moniepoint is Africa's leading business payments and banking platform. We power the dreams of businesses by giving them everything they need to succeed: payments, banking, credit, and business management tools. Having built Nigeria's most reliable business banking infrastructure, we are now entering Kenya, our first market outside Nigeria and our flagship entry into East Africa. Kenya is a deliberate and ambitious bet. It is one of the most financially sophisticated markets on the continent, home to the world's most advanced mobile money ecosystem, and a vibrant SME sector that is underserved by existing banks. We intend to win here, and this role will lead that commercial effort. ## About This Role The Head of Business, Kenya is the most senior commercial leader in Moniepoint Kenya. You report directly to the Country CEO and own everything related to customer satisfaction, market share, revenue and costs. This is a true general management role on the commercial side: you set strategy, build and run the team, manage the full product portfolio commercially, and are directly accountable for Kenya's business results. You will lead a team of Business Leads, each owning a specific product line. Each Business Lead is responsible for the full commercial lifecycle of their product: go-to-market, customer acquisition, customer satisfaction, and P&L performance. The products you will manage across this structure include payment acceptance (merchant acquiring), payment issuing, lending, savings and deposit mobilisation, and card issuing. As Moniepoint Kenya grows, new product lines will be added to this portfolio and new Business Leads hired to own them. The Head of Business is accountable for the collective performance of all these product businesses, and for ensuring each Business Lead has the strategy, resources, and support to win in their segment. ## Responsibilities - OKR Ownership: Own Kenya's commercial OKRs, focusing on customer satisfaction, market share, and profit. - Portfolio Strategy: Define market-winning strategies, set product portfolio priorities, and ensure organizational accountability. - Team Leadership: Manage and develop a team of Business Leads, guiding their goal setting and performance reviews. - LOB Management: Ensure Business Leads operate effectively across payment acceptance, lending, savings, card and payment issuing. - GTM Strategy: Define go-to-market strategies based on deep customer and competitive analysis in Kenya. - Competitive Intelligence: Analyze competitors to identify white spaces and develop a durable winning playbook. - Growth Marketing: Drive customer acquisition, retention, and engagement, including merchant and SME strategies. - LTV Optimization: Build cross-sell and upsell programs to maximize customer lifetime value. - Partnership Management: Manage partnerships with agent networks, aggregators, B2B channels, and integration partners. - Commercial Operations: Run the commercial operations with discipline, as the primary owner of data analytics, dashboards, and evidence-based decision-making. ## Experience & Background - P&L Management: 10 to 20 years of professional experience, including owning a P&L in a senior capacity. - People Leadership: Proven leadership of large, multi-functional teams in commercial roles. - Tech Sector Exposure: Experience working within a technology company; fintech or digital financial services preferred. - Regional Expertise: Direct exposure to Kenyan or East African markets strongly preferred. - Growth Tracking: Demonstrated success in driving scaled commercial growth in competitive markets. - Industry Flexibility: A background in traditional banking is not required. ## Skills & Competencies - Entrepreneurial Mindset: Owns outcomes, moves with urgency, and is deeply accountable for results. - First-Principles Thinker: Builds strategies based on a deep understanding of local nuances, not borrowed playbooks. - Highly Analytical: Skilled in data analysis, signal-to-noise separation, and making evidence-based decisions. - Agility in Ambiguity: Quick to read situations and manage uncertainty effectively. - High-Performance Leadership: Builds a strong commercial culture, hires well, and effectively coaches teams. - Talent Management: Supports and develops senior Business Leads to exceptionally high performance standards. - Intellectual Horsepower: Driven and capable of winning in highly demanding markets. What Success Looks Like in This Role - Target Achievement: Meeting or exceeding commercial OKRs for customer satisfaction, market share, and profit. - Data-Driven Foundations: Building a solid commercial framework grounded in clear evidence and insights. - Competitive Advantage: Creating a durable competitive advantage against local banks, mobile money, and challenger brands. - Operational Effectiveness: Ensuring all product lines operate efficiently and hit their respective lifecycle goals. ## Why Join Us - Autonomy & Impact: Enjoy the opportunity to lead Moniepoint's expansion into East Africa with true commercial autonomy. - Scale & Resources: Become a key architect of a proven model, backed by the extensive resources of a well-capitalized company. - Market Transformation: Help build a significant platform for Kenyan businesses, transforming financial services across the region. ## About Moniepoint ## Company Overview - **One-liner**: Moniepoint provides an all-in-one payments, banking, credit, and business management platform for businesses and their customers in emerging markets, primarily Nigeria and Africa. - **Entity Type**: Private (backed by major global venture capital funds) - **Headquarters**: London, UK (with offices in Lagos, Nairobi, and the US) - **Founded**: 2015 - **Founders**: Not publicly listed on the main site; the company is the parent of TeamApt Ltd and Moniepoint MFB ## Core Business - **Primary industry/industries**: Fintech, Financial Services, Payments, Banking, Credit - **Target customers**: B2B (primarily Micro, Small, and Medium Enterprises (MSMEs) and their employees and customers), B2C (individuals) - **Mission or purpose statement**: "Financial happiness for every African, everywhere" ## Products & Services - **Payments**: Digital payment acceptance infrastructure and distribution networks that democratise payment acceptance, including POS terminals. Moniepoint is Nigeria’s largest offline merchant acquirer, powering most of the country's POS transactions. - **Credit**: Loans to business owners based on transaction history (not collateral) to help finance inventory and expand businesses. - **Banking**: Business and personal banking solutions enabling instant transactions, bill payments, and financial management. - **Business Management**: Operational tools like expense cards, accounting, and book-keeping solutions for businesses. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed (private company) - **Key Metric**: Total Funding - The company has raised significant capital from top-tier investors. It processes over $17 billion in Total Payment Volume (TPV) monthly and supports over 10 million customers (business and individual accounts) and 4 million active merchants. - **Notable Investors/Partners**: QED, British International Investment (BII), FMO, LeapFrog Investments, and other leading global venture capital funds. - **Growth Signals**: Named "Africa's fastest growing financial institution" (2023-2025). Processes $12-17 billion monthly through digital payment channels. Serves 60 million unique cards on its POS terminals each quarter. Has a network of 40,000 field agents. ## Competitive Advantages - **Integrated "Operating System"**: Moniepoint has built a fully integrated, end-to-end platform tailored specifically to Nigeria’s informal and cash-reliant economy. This is a massive moat. - **Hybrid Model**: A unique combination of advanced technology, a nationwide agent network (40,000 field agents), and widespread POS terminal deployment that enables financial access even in rural areas. - **Data-Driven Credit**: Offers loans based on transaction history rather than collateral, unlocking credit for the underserved. Roughly a third of its MSME customers are receiving loans for the first time. - **Market Dominance**: As Nigeria's largest merchant acquirer, it has a deep, defensible network effect. ## Strategic Focus - **Deepening Financial Inclusion**: Continuing to expand access to payments, credit, and banking for underbanked populations and MSMEs across Africa. - **Scaling the Platform**: Growing the number of merchants, agents, and individual customers on its all-in-one platform. - **Product Expansion**: Adding more business management and operational tools to become the "operating system" for African businesses. ## Why Work Here - **Culture**: Described as a "dream team" culture with values of **Technical Depth, Empathy, Integrity, Grit, No Ego, and Candour**. The company emphasizes a flat organizational structure where "every voice matters" and "everyone is an extension of our team." - **Work Model**: Moniepoint Inc. is a fully remote tech company with a diverse workforce worldwide. (Note: Some roles may be location-specific, e.g., Lagos or Nairobi). - **Perks & Benefits**: Competitive salary, health insurance, pension, paid leave days, mental health & crisis support, team building activities, and "Dope Merch!" The work is described as a "portfolio of projects that matter." - **Interview Process**: A multi-stage process including a Preliminary Phone Screen, a Technical Assessment/Case Study, a Panel Interview, and an Executive/Final Interview. ## Sources 1. [Moniepoint.com](https://www.moniepoint.com/) 2. [Moniepoint Careers Page](https://job-boards.eu.greenhouse.io/moniepoint) 3. [Moniepoint Culture Page](https://www.moniepoint.com/culture) 4. 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