---
title: 'Head of AI Delivery Operations at Supersonik'
canonical: 'https://feeny.ai/job/head-of-ai-delivery-operations-supersonik-barcelona-9775bppevmjh'
type: 'job'
last_seen: '2026-09-12'
---

# Head of AI Delivery Operations at Supersonik

- **Company:** Supersonik
- **Location:** Barcelona, Spain
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-05-19
- **Last confirmed live:** 2026-09-12
- **Apply:** https://jobs.gem.com/supersonik-ai/am9icG9zdDpPeIkOKV1x0HhJfZ9pXQuA

## Job description

🚀 We’re hiring at Supersonik!

The way software is sold is changing radically. We’re entering the agentic era: AI agents that don’t just assist, but actively run core go-to-market workflows like demos, onboarding, enablement and sales training.

At Supersonik, we’re building the infrastructure that makes this possible.

We’re backed by https://www.linkedin.com/company/a16z/, supported by angels from Google, DeepMind, and leading SaaS companies, and already working with some of the most ambitious software teams in the world. A new category is emerging, and Supersonik is going to be part of the GTM stack of the future.

🎯 The role: Head of AI Delivery Operations You are the deepest expert at Supersonik on what makes a great agent, and on how to build the team that builds them. You will lead and scale the Forward Deployed Engineering function, own delivery velocity and quality across every agent in production, and codify the playbook that defines what good looks like. For the first six months, you are a player-coach: personally rolling up your sleeves on the hardest agents while simultaneously building the team around you.

The Position

- Operations leader who has scaled and managed large frontline or technical teams at high-growth companies (Glovo, Uber, Zendesk, Flexport or similar)
- Uses data dashboards and operational tooling daily to monitor team performance, identify bottlenecks, and drive output quality across many people
- Comfortable owning delivery metrics, SLAs, and quality standards at scale
- Player-coach for the first six months: personally handling the most complex agent builds while building the team around them
- Owns the FDE hiring funnel, ramp process, and IC performance framework
- Codifies what good looks like: the Supersonik agent playbook, anti-patterns, and quality benchmarks
- Acts as the feedback loop between delivery and Engineering: surfacing patterns, priorities, and platform gaps
- Technical enough to read code, prompt LLMs, and understand integrations, but not a software engineer

Must-haves

- 5+ years managing large operational or technical delivery teams (10+ ICs)
- Experience running operations through dashboards and data, not gut feel
- Track record of building ramp programmes that scaled with team growth
- Proven ability to hire, develop, and performance-manage at pace

🌞 Benefits

💵 Salary: Competitive according to experience 📈 Stock options: Build the future of Supersonik and participate directly in the company’s long-term upside. 🧩 Impact: Be part of our startup journey from day one, playing a key role in our growth and building something meaningful from the ground up 💳 Factorial card: Flexible compensation for transport and restaurants! 🏢 Great office in Barcelona: work positioned in one of the best neighborhoods, with a great view of the city!

🌱 Why Supersonik

- Small, elite team with deep startup, top tier consulting and tech experience.
- Early exposure to C-levels, top tier AI and strategy decisions.
- Real ownership in defining how agentic systems are used in the real world.

🏠 We are based in Barcelona and work in-person — Not as a constraint, but by design: tight collaboration and fast learning from one of Europe’s most exciting tech hubs.

If you want to be at the center of the agentic future of software, this is a unique opportunity.

## About Supersonik

## Company Overview
- **One-liner**: Supersonik deploys AI agents that deliver instant, personalized, and interactive product demos 24/7 for B2B SaaS companies.
- **Entity Type**: Private (Seed stage – $5M seed round led by Andreessen Horowitz)
- **Headquarters**: Barcelona, Catalonia, Spain (also has a San Francisco office)
- **Founded**: 2025 (first funding round in March 2025)
- **Founders**: Dani Carmona (Co-Founder & CEO), Pol Ruiz Farre (Co-Founder & CTO), Joaquim Lecha (Co-Founder)

## Core Business
- **Primary industry**: AI-powered sales enablement / conversational AI for SaaS
- **Target customers**: B2B SaaS companies of all sizes (SMB to Enterprise) looking to accelerate sales cycles
- **Mission**: Replace outdated, manual demo processes with smart, dynamic AI-driven experiences that let prospects get a live, personalized demo instantly

## Products & Services
- **Supersonik AI Agent**: An AI that logs into a company's real product, navigates it in real time, and conducts a video-call-like demo. It captures user context, personalizes the flow, and guides prospects to a call to action (e.g., free trial, booking). Available as embedded widget on website or as a shareable link. Supports 70+ languages, runs thousands of concurrent sessions with ultra-low latency, and is SOC 2 Type II and GDPR compliant. [supersonik.ai](https://supersonik.ai/product)

## Market Standing
- **Valuation**: Not disclosed (seed round of $5M implies a post-money valuation likely under $30M, but not publicly confirmed)
- **Key Metric**: Total funding of $4.9M (Seed round $4.9M in Oct 2025, plus an earlier Pre-Seed round in Mar 2025) [linkedin.com](https://linkedin.com/company/supersonik-ai)
- **Notable Investors/Partners**: Lead investor: Andreessen Horowitz (a16z). Angel investors from Google, DeepMind, and Salesforce. Also reportedly used by 200+ Salesforce SDRs across Americas, LATAM, and EMEA. [supersonik.ai/blog/seed-round-announcement](https://supersonik.ai/blog/seed-round-announcement)
- **Growth Signals**: 25 employees with +12.5% monthly headcount growth; 5 active job postings (as of Sept 2026); quarterly job posting growth of +150%. Engaged with "thousands of businesses" per website. [linkedin.com](https://linkedin.com/company/supersonik-ai)

## Competitive Advantages
- **Real‑time product navigation**: Unlike static demo videos or chatbots, the AI actually drives the live product interface, creating a realistic, interactive experience
- **Hyper‑personalization**: Adapts the demo on the fly based on user details (name, role, context) gathered at the start of each call
- **Extreme scalability**: Can run thousands of simultaneous sessions without degradation, with industry‑lowest latency and multi‑region servers
- **Enterprise‑grade security**: SOC 2 Type II and GDPR compliant, trusted by large enterprises like Salesforce
- **Multi‑language support**: 70+ languages out of the box, removing language barriers to global sales

## Strategic Focus
- **Current priorities**: Deepening integrations with CRM and data sources (e.g., Salesforce), scaling the GTM organization (hiring Strategic Account Executives, Sales Operations Lead, Head of AI Delivery Operations), and expanding use cases beyond demos into onboarding, support, and the entire customer journey. [supersonik.ai/blog/seed-round-announcement](https://supersonik.ai/blog/seed-round-announcement)
- **Growth direction**: Becoming the "Live Product Experience Platform" that serves every stage of the customer lifecycle, not just pre-sales.

## Why Work Here
- **Culture**: Described as "fast-paced, agentic AI startup" where early‑career employees get "real ownership, steep growth." The team is distributed across 5 countries (Spain, US, UK, Ireland, Germany), with an office hub in Barcelona and a smaller presence in San Francisco. [linkedin.com](https://linkedin.com/company/supersonik-ai)
- **Remote/Hybrid**: Not explicitly stated, but the distributed workforce and two offices suggest a hybrid or remote‑friendly culture, especially for engineering and GTM roles.
- **Engineering Culture**: ~33% of staff are in technical roles (9 out of 25). The technical stack involves AI, real‑time systems, and security compliance, offering engineers exposure to cutting‑edge agentic AI.
- **Notable Perks**: Being backed by a16z provides strong runway and network. Employees get to work on a product that is already being used by a major enterprise (Salesforce). The company is still small (25 people) – offering strong ownership and impact.
- **Hiring Activity**: 5 open positions as of Sept 2026, including sales, operations, and AI delivery roles. [linkedin.com](https://linkedin.com/company/supersonik-ai)

## Sources
1. [supersonik.ai – Homepage](https://supersonik.ai/)
2. [supersonik.ai – Product Page](https://supersonik.ai/product)
3. [Blog – Seed Round Announcement](https://supersonik.ai/blog/seed-round-announcement)
4. [LinkedIn – Company Profile](https://linkedin.com/company/supersonik-ai)
5. [Built In – Company Profile](https://builtin.com/company/supersonik)

## Other roles at Supersonik

- [Enterprise Account Executive, US](https://feeny.ai/job/enterprise-account-executive-us-supersonik-new-york-x8mkctmrgser) — New York, NY
- [Strategic Account Executive, US](https://feeny.ai/job/strategic-account-executive-us-supersonik-new-york-2t4vjpp178s9) — New York, NY
- [Revenue Operations Lead](https://feeny.ai/job/revenue-operations-lead-supersonik-barcelona-bhq6vpwh7hb5) — Barcelona, Spain
- [Senior Account Executive](https://feeny.ai/job/senior-account-executive-supersonik-barcelona-q26t5mdvg0m1) — Barcelona, Spain
- [Deployment Strategist](https://feeny.ai/job/deployment-strategist-supersonik-barcelona-4t9wfk9rg2rf) — Barcelona, Spain
- [Software Engineer](https://feeny.ai/job/software-engineer-supersonik-barcelona-gs6hy8hmcyyc) — Barcelona, Spain