---
title: 'Head of AI Product Engineering at MYOB'
canonical: 'https://feeny.ai/job/head-of-ai-product-engineering-myob-sydney-qt0p5j8rabfg'
type: 'job'
last_seen: '2026-11-01'
---

# Head of AI Product Engineering at MYOB

- **Company:** MYOB
- **Location:** Sydney, Australia
- **Work type:** hybrid
- **Posted:** 2026-10-30
- **Last confirmed live:** 2026-11-01
- **Apply:** https://jobs.lever.co/myob-2/70a4408a-62e4-47ae-9c2c-040bfea3f211

## Job description

We’re a leading business management solution with a core purpose: helping more businesses in Australia and New Zealand start, survive and succeed.

At MYOB, we believe what’s good for one business is good for all business—and for all of us. Whether you support them, work for them, or dream of building your own, when businesses run smoothly, everybody feels it. Owners, employees, customers, suppliers—even families. That’s why we’re here: to give every person in business the tools they need to focus on what really matters and do Big Things—whatever big looks like for them.

And for you? Joining MYOB means being part of that impact. It means using your skills to help businesses thrive, shaping the future of work, and growing alongside the people and communities we support. Because while we’re the business of software, we’re really in the business of people. And that makes MYOB Everyone’s Business.

## About the role

We’re looking for a senior technology leader to lead the engineering of MYOB’s customer-facing AI products and turn our AI strategy into real, scalable customer experiences. You’ll lead a multidisciplinary team spanning AI engineering, data science and software engineering, partnering closely with Product and Design to take agentic AI products from idea through to production. You’ll set the technical direction for how we build AI at MYOB, with accountability for quality, reliability, safety and cost, while building the engineering capability and talent needed for the next phase of our AI journey. The team have successfully launched a number of new features in the last 12 months, and this role will help us mature to the next level of velocity and innovation.

## Key responsibilities

Own the engineering of MYOB’s agentic AI products from discovery through to production and ongoing operation, translating product strategy into high-quality customer outcomes. Define the target technical state for MYOB’s AI products in partnership with the GM, Architecture and engineering teams, guiding key architecture, platform and investment decisions. Establish rigorous evaluation frameworks, quality measures and release criteria, balancing accuracy, latency, reliability, safety and cost across production AI services. Define how we source, curate and improve the data that powers our AI, using existing data alongside redesigned product experiences and customer feedback loops to continuously improve AI performance. Embed responsible AI into architecture and product design, including appropriate human oversight, informed consent, clear scope of agent actions, auditability, reversibility, privacy and security. Lead and coach senior technical leaders across AI engineering, data science and software engineering, building strong engineering practices while partnering across Product, Design, Security, Architecture and external AI partners.

## What we're looking for

You’ve built and operated ML, LLM or AI-powered products in production and bring strong underlying software engineering and architecture capability. You’ve led senior technical leaders and multidisciplinary engineering teams, and know how to create clarity, accountability and strong technical cultures across multiple teams. You understand agentic systems, LLM architecture and the trade-offs between model quality, latency, cost, reliability and safety. You’ve used evaluation frameworks, test datasets, experimentation and production measurement to determine what is ready to ship and continuously improve AI products. You understand how data sourcing, curation and enhancement, including signals created through product experiences, can improve AI products and create sustainable competitive advantage. You’re equally comfortable partnering with Product and Design, shaping technical strategy and getting into the engineering detail, with experience in responsible AI or regulated environments highly regarded.

Our Culture & Benefits At MYOB our values are at the heart of everything we do. If you want to work and collaborate where opinions are valued, and your ideas can make a difference, come to a place where Your Work Matters. 🎥 See what it's like to work at MYOB and what we're all about.

🟣Enjoy a flexible, hybrid workplace that brings balance to how you work, all of our centrally located offices come together for a number of in-person celebrations and social events 🟣Set up your home office with a little financial help from us, and take advantage of great corporate discounts and vouchers from top retailers 🟣Benefit from our partnership with Sonder, which supports the wellbeing of our team members 🟣Unlock your potential via in-house training and programs, LinkedIn Learning, conferences and study assistance 🟣Access to a variety of leave options available to support your wellbeing, including up to an additional four weeks of purchased leave, generous parental leave, domestic violence leave, transgender leave, community leave, study leave, and more 🟣Join our communities, built around ‘Wellness’, ‘Belonging’ and the ‘Planet’ where you can make a meaningful contribution

At MYOB, we’re all about embracing difference and backing people to be their true selves. We’re proud to be an equal opportunity employer and big believers that the best hires don’t just fit our culture — they add to it. That means bringing your unique contributions, lived experiences, and fresh perspective to the table.

Love the sound of MYOB and this role but don’t tick every single box in this ad? Apply anyway! Studies show that women and underrepresented groups often hold back if they don’t meet every requirement — but we want to hear from you.

We’re proud to be a Circle Back Initiative Employer and we commit to responding to every applicant.

## About MYOB

## Company Overview
- **One-liner**: MYOB provides accounting, payroll and business management software for Australian and New Zealand businesses, from sole traders to mid-sized enterprises and the accountants who support them.
- **Entity Type**: Private (owned by KKR, formerly public – IPO in 2015, taken private)
- **Headquarters**: Cremorne, Victoria, Australia (additional offices in New Zealand)
- **Founded**: 1991 (predecessor Data-Tech Software)
- **Founders**: Not publicly disclosed

## Core Business
- **Primary industry/industries**: Business software / FinTech / Business Management
- **Target customers**: B2B – sole traders, small businesses, mid-sized enterprises, accountants and bookkeepers in Australia and New Zealand
- **Mission/purpose statement**: “Empowering Australian and New Zealand businesses for 35 years” – helping organisations manage money, people and operations in one place.

## Products & Services
- **MYOB Business**: Core accounting, invoicing, expense management, and tax compliance software for small businesses.
- **MYOB Payroll**: Payroll processing with built-in ATO compliance, superannuation, and Single Touch Payroll.
- **MYOB Exo**: Enterprise resource planning (ERP) solution for mid-sized businesses, covering inventory, supply chain, and financials.
- **MYOB Acumatica**: Cloud-based ERP for growing businesses.
- **MYOB AE / AO**: Practice management software for accounting firms.
- **MYOB Essentials**: Online accounting for micro-businesses and contractors.

## Market Standing
- **Valuation/Market Cap**: Not publicly available (privately held by KKR). Revenue estimate: ~$460M annually [linkedin.com](https://linkedin.com/company/myob)
- **Key Metric**: Annual revenue ~$460M (2023/2024 estimate); 1,343 employees as of 2025 (+1.2% YoY) [linkedin.com](https://linkedin.com/company/myob)
- **Notable Investors/Partners**: Parent company Kohlberg Kravis Roberts & Co. L.P. (KKR); partner with Flare (novated leasing and benefits); listed as a Work180 Endorsed Employer
- **Growth Signals**: Investing in AI (hiring Principal AI Engineer, AI Engineering Manager) and Embedded Finance (Senior Product Manager – Embedded Finance Payables); over 30 years in ANZ market; carbon neutral certified.

## Competitive Advantages
- **Local expertise**: Deep compliance knowledge for ATO requirements – built specifically for Australian and New Zealand businesses.
- **All-in-one platform**: Combines accounting, payroll, tax, inventory, and business management in a single system.
- **Heritage**: Australia’s first unicorn, over 35 years of market presence, high brand trust.

## Strategic Focus
- **Embedded Finance**: Growing capabilities in novated leasing, asset finance, and payment solutions.
- ** AI & Data**: Building AI-driven features (Principal AI Engineer, senior front end roles for Data & AI) to enhance product intelligence.
- **Mid-maret expansion**: Targeting larger buisnesses with newer ERP offerings and dedicated consultants.

## Why Work Here
- **Culture**: Emplyees consistently praise positive, supportive, and collaborative environment; strong focus on belonging, wellbeing, and diversity (Gender Affirmation Policy, Communities, Pride groups) [au.seek.com](https://au.seek.com/companies/myob-432833)
- **Flexibility**: Hybrid workplace with two “Office Connect Days” per week; work-from-home allowance; option to work overseas or interstate; generous paid parental leave with super contributions; purchase additional leave up to4 weeks; career breaks, gender transition leave [careers.myob.com](https://careers.myob.com)
- **Learning & Growth**: Access to LinkedIn Learning, study assistance, study leave, leadership programs, internal mobility opportunities.
- **Notable perks**: Gym access at HQ, Employee Assistance Program, Mental Health First Aiders, flu vaccinations, MYOB software discounts, and Flare perks marketplace.
- **Potential downsides**: Some employees note concerns about management direction after reorganizations, frequent restructures, and salaries possibly below market rates.

## Sources
1. [careers.myob.com](https://careers.myob.com)
2. [myob.com/au/about](https://www.myob.com/au/about)
3. [linkedin.com/company/myob](https://linkedin.com/company/myob)
4. [jobs.lever.co/myob-2](https://jobs.lever.co/myob-2)
5. [au.seek.com/companies/myob-432833](https://au.seek.com/companies/myob-432833)

## Other roles at MYOB

- [Principal AI Experience Designer](https://feeny.ai/job/principal-ai-experience-designer-myob-melbourne-57qmjhgspffj) — Melbourne, Australia
- [Head of AI Product Engineering](https://feeny.ai/job/head-of-ai-product-engineering-myob-melbourne-3kkd7m2rv9b0) — Melbourne, Australia
- [Product Manager, Flare](https://feeny.ai/job/product-manager-flare-myob-sydney-me5h3efbtz37) — Sydney, Australia
- [Developer - Payer Experience](https://feeny.ai/job/developer-payer-experience-myob-melbourne-d39ebxkv3d7s) — Melbourne, Australia
- [Senior Developer - Customer Onboarding & Verification](https://feeny.ai/job/senior-developer-customer-onboarding-verification-myob-melbourne-7w3xvgqqp3fk) — Melbourne, Australia
- [Novated Leasing Sales & Administration - Expression of Interest](https://feeny.ai/job/novated-leasing-sales-administration-expression-of-interest-myob-melbourne-0x5zajh4jmk6) — Melbourne, Australia
- [AI Portfolio Delivery Manager](https://feeny.ai/job/ai-portfolio-delivery-manager-myob-sydney-ddwmeyztmavg) — Sydney, Australia
- [AI Portfolio Delivery Manager](https://feeny.ai/job/ai-portfolio-delivery-manager-myob-melbourne-y6jp6j7e0a8m) — Melbourne, Australia
- [Head of Legal](https://feeny.ai/job/head-of-legal-myob-melbourne-zdsztbxj826p) — Melbourne, Australia
- [Senior Developer - Platform](https://feeny.ai/job/senior-developer-platform-myob-melbourne-6gzfkjrxx03m) — Melbourne, Australia