--- title: 'Head of AI Strategists at Mutiny' canonical: 'https://feeny.ai/job/head-of-ai-strategists-mutiny-new-york-bw1wfz1vppfq' type: 'job' last_seen: '2026-09-12' --- # Head of AI Strategists at Mutiny - **Company:** Mutiny - **Location:** New York, NY - **Employment:** full-time - **Work type:** onsite - **Posted:** 2026-04-28 - **Last confirmed live:** 2026-09-12 - **Apply:** https://jobs.ashbyhq.com/mutiny/ad7bcb8b-8616-46d2-987e-38a00f736bd1 ## Job description ## What we're building Mutiny is the self-improving AI infrastructure for GTM teams to execute faster and close more revenue. Our ambition is to do for revenue velocity what Cursor and Claude Code did for engineering velocity. With Mutiny, everyone in sales and marketing gets a bench of GTM athletes that handle any work across their revenue motion and learn from what's actually moved their deals. In April we re-launched the product as an agent-first platform. Anthropic showcased us as a leader in AI GTM. MRR is growing more than 70% month-over-month, with customers like Uber, Rippling, and Snowflake. We're backed by Sequoia, YC, and Insight, and we're building a generational company. The opportunity Most post-sales leaders inherit a process. You'll build it. As our AI strategist lead, you'll own Mutiny's managed account book and lead the technical solutions function that backs up our most complex customers. The teams running Mutiny (Rippling, Uber, Snowflake, Zendesk, and Gusto) are betting hard on AI, and they need post-sales partners who move their roadmap forward, not just their renewal date. You'll set the bar for what great support looks like, build the playbooks that let CS scale, and step into people management as we hire AI strategists underneath you. This role is in person in New York City. The teams running Mutiny (Rippling, Uber, Snowflake, Zendesk, and Gusto) are betting hard on AI, and they need post-sales partners who move their roadmap forward, not just their renewal date. They don't need a partner who tracks their renewal date; they need one who moves their roadmap forward and shows them what's possible with the product before they ask. You'll set the bar for what great looks like, build the playbooks that let CS scale, and grow into people management as we hire AI Strategists underneath you. This role is in person in New York City. ## What you'll own - The managed book. Onboarding, adoption, retention, and expansion across every managed account at Mutiny. The number is yours. - Technical solutions. Lead the function that supports our most complex customers. Set the bar for what great support looks like and the standard the rest of the team follows. - The playbooks. Take what's working across individual accounts and turn it into something the whole team can use. The infrastructure that lets CS scale without losing the quality customers expect. - Executive relationships. Run EBRs and own the room with CMOs and VPs. The conversations that decide whether the next renewal is a multi-year expansion or a flat one. - Renewals and expansion. Build the case six months before it's due. Adoption and customer health are the leading indicators. Revenue is the lagging one. - The team. Hire, coach, and develop AI strategists as we grow. The ceiling on the book is the ceiling on the team you build. ## Who you are - A builder, not an inheritor. You've spotted patterns across customers and turned them into playbooks and process. You don't need perfect clarity to start, you'll create it. - Fluent in AI, and hungry to go deeper. You're genuinely excited about where AI is taking go-to-market, you get how customers actually adopt new technology, and you can translate product capability into business outcomes an exec will fund. - Earned executive trust. You build relationships with CMOs and VPs, run business reviews that land, and have hard conversations with grace. The customer trusts your judgment, not just your responsiveness. - Technical solutions instinct. You've worked closely with or led a technical support function. You know what excellent product support looks like, how to scale it, and how it folds into customer success. - Renewal mindset, expansion bias. Retention and expansion are personal. You don't wait for a renewal to come up. You're building the case six months out and the customer feels it. - Ready to lead. You've thought seriously about how to build a team, not just a book. Maybe you've managed someone, maybe you've been the informal leader. Either way, you're hungry for the next step. - Precision communicator. You can write a crisp follow-up, present a data-driven story to a leadership team, and explain a complex product integration to a technical ops lead, all in the same day. ## About Mutiny ## Company Overview - **One-liner**: Mutiny provides an AI agent that helps go-to-market teams create customer-facing assets, automate workflows, and convert leads into revenue without requiring engineering support. - **Entity Type**: Private (Series B) - **Headquarters**: New York City (Flatiron), NY, United States (note: LinkedIn also lists San Francisco, CA) - **Founded**: 2018 - **Founders**: Jaleh Rezaei (CEO) and Nikhil Mathew (CTO) ## Core Business - **Primary industry**: AI-powered go-to-market (GTM) software for sales and marketing teams. - **Target customers**: B2B companies, including enterprise and SMB, specifically customer-facing teams in sales, marketing, and customer success. - **Mission or purpose**: "Redefine how companies grow" by eliminating dependencies and handoffs, enabling revenue teams to execute at the speed of their ideas. ## Products & Services - **Mutiny AI Agent** (SaaS): A no-code AI agent that works in Slack or Claude, integrating with email, calendar, docs, call recording, and CRM. It includes pre-loaded GTM playbooks and routines for tasks such as meeting prep, pipeline review, follow-ups, ABM campaigns, landing pages, deal rooms, competitive enablement, coaching, and executive reporting. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed. - **Key Metric**: Total funding of $68.7M across three rounds; most recent Series B of $50M in April 2022, led by Tiger Global and Sequoia Capital. Annual revenue is reported as $2M (likely older data). - **Notable Investors/Partners**: Sequoia Capital, Tiger Global, Insight Partners, Cowboy Ventures, Y Combinator. Also backed by GTM executives from Uber, Salesforce, Figma, Snowflake, Visa, Square, and Condé Nast. - **Growth Signals**: Headcount decreased 35% year-over-year to 25 employees (LinkedIn data). The company launched "Mutiny 2026" with new features and continues to be recognized as a Great Place to Work (97% of employees rate it as great, Fortune Best Small Workplaces in 2022, 2023, and Best Workplaces in the Bay Area 2024). The company acquired Intellipse in 2022. ## Competitive Advantages - **No-code, pre-loaded GTM playbooks** that eliminate the need for AI expertise or extensive setup — value on day one. - **Deep integrations** with Slack, Claude, and major CRM/tools, enabling a seamless workflow within existing stacks. - **Consistent, on-brand output** grounded in company brand guidelines, accounts, and proven plays. - **Collaboration focus**: Works in Slack for team sharing of templates, skills, and routines. ## Strategic Focus - **Expanding AI agent capabilities** to handle more customer-facing tasks and reduce dependency on designers, developers, and data teams. - **Building for in-person collaboration** — the company is centered in a Flatiron, NYC office, emphasizing that the best ideas happen face-to-face. - **Hiring for new roles** such as GTM Engineer, Growth Strategist, and Senior Software Engineer (AI Products) to scale the platform. ## Why Work Here - **Culture**: High employee satisfaction (4.8/5 on LinkedIn, 97% on Great Place to Work). Values include "Faster always wins", "All hands on deck", "Work should feel like play", and "Don't be afraid to piss people off". - **Work policy**: Fully in-person at the Flatiron office in New York City. The company believes in-person work drives better ideas and faster execution. - **Notable perks/engineering culture**: Strong emphasis on customer centricity, radical candor, and accountability. Employees report high pride in the company and a caring environment. The engineering team works on cutting-edge AI products. - **Backed by top-tier investors** and used by fast-growing companies like Notion, Snowflake, and Qualtrics. ## Sources 1. [mutinyhq.com](https://www.mutinyhq.com/) 2. [jobs.ashbyhq.com](https://jobs.ashbyhq.com/mutiny) 3. [linkedin.com](https://www.linkedin.com/company/mutinyhq) 4. [greatplacetowork.com](https://www.greatplacetowork.com/en/certified-company/7041292) ## Other roles at Mutiny - [Product Designer](https://feeny.ai/job/product-designer-mutiny-new-york-y0y3519smsvb) — New York, NY - [Executive Assistant and Operations Manager](https://feeny.ai/job/executive-assistant-and-operations-manager-mutiny-new-york-pep900zre1q0) — New York, NY - [Head of GTM (Path to COO)](https://feeny.ai/job/head-of-gtm-path-to-coo-mutiny-new-york-hhn78q2scd0v) — New York, NY - [Founding Enterprise Account Executive](https://feeny.ai/job/founding-enterprise-account-executive-mutiny-new-york-709z8c37tq1y) — New York, NY - [AI Strategist](https://feeny.ai/job/ai-strategist-mutiny-new-york-mrd1n9wa893w) — New York, NY - [Social Media Creator](https://feeny.ai/job/social-media-creator-mutiny-new-york-7mjtajg41evj) — New York, NY - [Staff Product Designer](https://feeny.ai/job/staff-product-designer-mutiny-new-york-7h8we0vj81r0) — New York, NY - [Senior Software Engineer (AI Products)](https://feeny.ai/job/senior-software-engineer-ai-products-mutiny-new-york-q0xe218tedg9) — New York, NY - [Enterprise Sales Manager](https://feeny.ai/job/enterprise-sales-manager-mutiny-new-york-dc0ese7dy487) — New York, NY