---
title: 'Head of Business Operations at Axion'
canonical: 'https://feeny.ai/job/head-of-business-operations-axion-new-york-kf542wejryvy'
type: 'job'
last_seen: '2026-10-29'
---

# Head of Business Operations at Axion

- **Company:** Axion
- **Location:** New York, NY
- **Compensation:** $225k–$300k
- **Employment:** full-time
- **Posted:** 2026-10-28
- **Last confirmed live:** 2026-10-29
- **Apply:** https://jobs.ashbyhq.com/axion/b4fd8a8b-1a29-4616-b543-35adb8a13de7

## Job description

Head of Business Operations

## About Axion

Axion builds AI that helps the world's leading manufacturers in automotive, aerospace, medical devices, and industrial equipment detect, investigate, and resolve product quality and safety issues before they escalate. Our platform turns fragmented field, warranty, and manufacturing data into engineering intelligence that prevents failures and reduces warranty spend. We're about 100 people and growing fast, backed by roughly $75M from investors including Bessemer Venture Partners, Salesforce Ventures, and strategic investors Schneider Electric, Boeing, and Raytheon.

## The Role

As we approach Series C, the way we plan and operate needs to scale with us. Today that work is spread across the exec team. We're hiring someone to own Axion's coordination engine: how the company sets goals, measures progress, and stays aligned. This is our first BizOps hire. You'll report to the CEO and work closely with the Head of Finance/Ops and the exec team. It's a build-and-run role: you'll stand up the function while it's already carrying live planning cycles.

## What You'll Own

- Lead the company through annual strategic planning, translating the CEO’s strategy to quarterly goals for each department
- Orchestrate company-wide annual and quarterly planning, and re-plan when the business shifts
- Own the operating cadence: monthly and quarterly business reviews, the annual review, and company town halls
- Make sure every team has clear metrics, initiatives, and owners, including functions without a revenue number
- Partner with Engineering and Product to define metrics that don't have standard definitions, and build the systems and dashboards to track them
- Surface what's off track early, with a clear read on why
- Find gaps in the plan and lead cross-functional special projects to close them
- Partner with the CEO and Head of Finance & Operations on board reporting
- You’ll also think about what BizOps looks like in the age of AI & agents

Note: Candidates with RevOps experience can also oversee RevOps, but if the candidate does not have RevOps experience they will start with just BizOps Room to Grow This role can expand into other dimensions as the company scales, such as RevOps, Strategy, or other departments. The challenges you’ll solve

- In the agentic era, we have to adapt. As new frontier model capabilities come out, we’ll need a way to be dynamic and adapt plans to new fact sets
- Leaders are busy. Planning and management compete with everything else on their plate, and you'll need to get their time anyway.
- Cadence takes discipline. Regular reviews only work if they actually happen, every time, even when people want to skip them.
- Consistency beats novelty. The value comes from tracking the same metrics the same way over time, not reinventing the dashboard each quarter.

## What We're Looking For

- 5 to 8+ years in BizOps, strategy and operations, or Chief of Staff roles, ideally at a high-growth B2B company
- You've built a planning and review cadence from scratch, not inherited one
- You're strongly analytical (SQL, spreadsheets, BI tools) and ask "can AI do this?" before adding process or headcount
- You write clearly and can turn messy inputs into board-ready material

## Nice to Have

- RevOps or Sales Ops experience
- Series B/C experience. You've been at a company as it scaled through those stages.
- Domain background. Enterprise SaaS, industrial, or technical B2B.

## About Axion

## Company Overview
- **One-liner**: Axion provides an AI-powered platform that helps manufacturers detect, investigate, and resolve product quality issues by unifying data across customer, service, field, and telematics sources.
- **Entity Type**: Private (Venture-backed; Series B)
- **Headquarters**: New York, NY, USA (offices also in San Francisco, CA; London, UK; and India)
- **Founded**: 2021
- **Founders**: Daniel First

## Core Business
- **Primary industry**: Manufacturing Technology / AI for Product Quality
- **Target customers**: B2B, Enterprise (manufacturers of complex products in aerospace, automotive, medical devices, electronics, industrial equipment, and appliances)
- **Mission**: To help the world’s leading enterprises bring exceptional products to market by enabling customer-centric product development powered by AI.

## Products & Services
- **Axion AI Platform**: A SaaS platform that unifies data from customer service, field service, telematics, and engineering systems. It uses AI to continuously analyze this data to detect emerging product issues, correlate signals to find root causes, and track fixes to drive continuous improvement. The platform is designed for complex products where quality and reliability are non-negotiable.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed
- **Key Metric**: Total Funding of **$62.14M** (per CB Insights) or **$64M** (per company website) across Seed, Series A, and Series B rounds. Annual Revenue estimated at **$4.3M** (per LinkedIn).
- **Notable Investors/Partners**: Backed by **Amplo**, **Inspired Capital Partners**, **Bessemer Venture Partners**, and **Salesforce Ventures**.
- **Growth Signals**: The company has grown to 281 employees across 6 countries. It has active job postings and a monthly job posting growth rate of +25%. The company has demonstrated significant ROI for clients (e.g., a global HVAC supplier achieved $10M+ verified ROI in five months).

## Competitive Advantages
- **Purpose-built for complex manufacturing**: Unlike generic AI tools, Axion is specifically designed for sectors like aerospace, medical devices, and automotive where quality and reliability are critical.
- **Unified data layer**: The platform breaks down silos between customer service, field service, engineering, and quality teams, providing a single source of truth for product health.
- **Proactive issue detection**: AI continuously analyzes data to detect emerging problems before they escalate, shifting from reactive to proactive quality management.
- **Proven ROI**: The company cites measurable, enterprise-level returns within months (e.g., a global HVAC supplier achieved $10M+ verified ROI in five months).

## Strategic Focus
- **Scaling the platform**: With a recent Series B round, Axion is focused on expanding its go-to-market and engineering teams to scale the platform to more manufacturers globally.
- **Deepening AI capabilities**: The company is investing in agentic AI and deeper automation to further accelerate issue detection and root cause analysis.
- **Expanding into new verticals**: While strong in aerospace and automotive, Axion is targeting medical devices, electronics, and industrial equipment.
- **Global expansion**: With offices in the US, UK, and India, the company is building a global presence to serve multinational manufacturers.

## Why Work Here
- **Mission-driven work**: Employees directly contribute to making products safer, smarter, and more reliable for millions of people.
- **Growth at startup speed**: The company is scaling fast (281 employees, active hiring), offering significant career growth opportunities.
- **Culture**: Described as collaborative, cross-disciplinary, and impact-focused. Every person shapes the culture, product, and trajectory.
- **Compensation & Benefits**: Competitive pay, employee stock option program, comprehensive healthcare (100% of employee premiums covered, 70% for dependents), 401(k) plan, 12 weeks paid parental leave, unlimited PTO, daily lunch credit (~$20/day) when in office, commuter benefits, and relocation support.
- **Work Policy**: Hybrid/office presence in New York, San Francisco, London, and India. Remote roles also available (e.g., Quality Insights Lead).
- **Engineering Culture**: Focus on building AI that powers how the world’s best products are made. Teams collaborate across disciplines (AI, engineering, industry experts) to solve tough problems.

## Sources
1. [axion.com](https://www.axion.com/)
2. [axion.com/careers](https://www.axion.com/careers)
3. [axion.com/company](https://www.axion.com/company)
4. [linkedin.com/company/axion-ray](https://www.linkedin.com/company/axion-ray)
5. [cbinsights.com/company/axion-ray](https://www.cbinsights.com/company/axion-ray)

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