--- title: 'Head of Clinical Programs & Operations at Sensorum Health' canonical: 'https://feeny.ai/job/head-of-clinical-programs-operations-sensorum-health-new-york-j2t1t7nx301t' type: 'job' last_seen: '2026-09-15' --- # Head of Clinical Programs & Operations at Sensorum Health - **Company:** Sensorum Health - **Location:** New York, NY - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-07-27 - **Last confirmed live:** 2026-09-15 - **Apply:** https://jobs.gem.com/sensorum-health/am9icG9zdDpusEFuPu5eVJAl2P65mqud ## Job description ## About Sensorum Health Sensorum Health is dedicated to helping older adults with chronic conditions stay out of the hospital and healthy at home. By pairing next-generation ambient sensors and advanced AI with a dedicated remote clinical team, we detect early signs of illness and deploy tailored care before a crisis happens. We partner with health plans and medical groups to keep patients healthy, independent, and out of the hospital while driving down unnecessary medical costs. ## Our Mission & "Why" We are a patient-first team building the care standard we want for our own families. Sensorum was founded after our co-founders witnessed the flaws of a reactive healthcare system up close with their own loved ones and from years working in healthcare. Nearly 90% of older adults want to age at home, yet a structurally reactive healthcare system routinely fails them—costing Medicare an estimated $35 billion every year in avoidable hospitalizations. Why Sensorum? - Massive Growth & Market Momentum: Sensorum is scaling rapidly as we transform value-based care delivery. We are actively expanding enterprise partnerships with leading healthcare organizations like Intermountain Health and some of the nation's fastest-growing Medicare Advantage plans. - Top-Tier Strategic Backing: Our growth trajectory is capitalized by venture leaders including GV (Google Ventures), Wavemaker 360, Operator Partners, Innospark Ventures, and Brighton Health Partners. - World-Class Team & Advisory Board: Our team brings deep operational and technical execution from the U.S. Navy SEALs, Clover Health, Goldman Sachs, Spring Health, Flatiron Health, and Peloton. We are advised by some of the best in the industry from SCAN Health Plan, Humana, Iora Health, and Bamboo Health. The Opportunity This is not a traditional clinical management role. You will serve as the operational leader for Sensorum's clinical programs, helping ensure clinical quality, workflow consistency, and scalable delivery as we grow. You will work closely with Operations, Product, Engineering, Customer Success, and our physician leadership to build clinical systems that are both high-quality and operationally efficient. This role is ideal for someone who enjoys operating at the intersection of: - clinical care, - technology, - operations, - and healthcare innovation. ## What You'll Own Clinical Operations & Leadership - Own the day-to-day clinical operations function and serve as the operational leader for Sensorum's clinical team - Recruit, interview, onboard, and develop a high-performing clinical team - Foster a culture of clinical excellence, accountability, and continuous learning - Partner with Operations leadership on clinical staffing strategy as the company scales Clinical Quality, Training & Professional Development - Design and lead Sensorum's clinical onboarding and training program - Develop ongoing education, coaching, and competency assessment programs - Conduct QA reviews of clinical documentation, patient interactions, and escalations - Establish performance standards and continuous quality improvement initiatives - Ensure clinical consistency across the organization through standardized training and coaching Clinical Program Development - Own the development and continuous refinement of Sensorum's clinical programs - Translate emerging clinical evidence, customer needs, and operational learnings into improvements to our care model - Evaluate program outcomes and identify opportunities to improve clinical effectiveness - Partner with physician leadership to evolve our clinical offerings over time Clinical Protocols & Decision Support - Develop, maintain, and continuously refine clinical protocols, workflows, and escalation pathways - Partner with physician leadership to ensure protocols reflect current clinical best practices - Help operationalize clinical guidelines into scalable workflows - Support the development of clinical decision support and AI-enabled workflow tools Product & Workflow Innovation - Serve as the primary clinical partner to Product and Engineering - Translate clinical requirements into scalable technology solutions - Help shape future workflow automation, clinical tooling, and AI-enabled operational capabilities - Ensure technology enhances both clinical quality and operational efficiency Customer & Clinical Partnership - Support enterprise customer implementations and clinical onboarding - Participate in customer-facing clinical discussions and serve as a trusted clinical advisor - Help customers understand Sensorum's clinical model and best practices - Partner with Customer Success to ensure clinical programs are successfully adopted and continuously improved ## What We're Looking For We are looking for a clinician-operator who is equally comfortable discussing patient care, operational workflows, and technology-enabled healthcare delivery. You may come from backgrounds such as: Clinical Operations, Care Management, Population Health, Virtual Care, Digital Health, Clinical Program Management, or Healthcare Operations. Qualifications: - Clinical licensure as RN, NP, PA, or equivalent clinical professional - 7+ years of clinical and/or healthcare operations experience - Experience building or scaling clinical programs - Experience working cross-functionally with product and engineering teams preferred - Strong operational and process design instincts - Comfortable working in ambiguity and building systems from scratch - Excellent communication and stakeholder management skills - Experience in high-growth healthcare technology environments preferred You'll Thrive Here If You - Enjoy building more than maintaining - Like solving operational problems through systems and workflows - Are energized by healthcare innovation - Can balance clinical quality with operational scalability - Enjoy collaborating across clinical, business, and technical teams ## Why Sensorum The target base salary range for this opportunity is $150,000 - $170,000, and is part of a competitive total rewards package including equity and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, qualifications, and other relevant business considerations.. ## About Sensorum Health ## Company Overview - **One-liner**: Sensorum Health prevents avoidable hospitalizations for older adults with chronic conditions by using home-based, fully passive sensor technology and integrated clinical services to detect the earliest signs of health decline. - **Entity Type**: Private (Pre-Seed) - **Headquarters**: New York, NY, USA (462 7th Avenue, 6th Floor, New York, NY 10018) – with additional operations rooted in Riverside, California - **Founded**: 2020 - **Founders**: Andrew Hotchkiss (CEO, Co-Founder), Jackson Hamburger (CTO, Co-Founder), Dr. Mark Spektor (Clinical Advisor, Co-Founder) ## Core Business - **Primary industry**: Health Technology / Healthcare Services (Tech-enabled healthcare platform) - **Target customers**: B2B — healthcare providers (primary care, health systems) and B2B2C — seniors with chronic conditions and their caregivers - **Mission statement**: “To end avoidable hospitalizations and help older adults maintain their independence for as long as possible.” ## Products & Services - **[24/7 Passive Monitoring]**: A proprietary, fully passive sensor system installed by Sensorum professionals. It requires no wearables, no smartphone, and no WiFi connection. Data is collected from the home using industry-leading encryption. No cameras are used, preserving patient privacy. - **[Nurse-in-the-Loop Support]**: Sensorum's nurses validate clinically-concerning pattern deviations by contacting patients directly and determining next steps, adding human clinical judgment to the AI-driven monitoring. - **[Tailored Clinical Interventions]**: For patients with worsening symptoms, Sensorum coordinates timely clinical interventions by sending care to the home or providing transportation to an appropriate outpatient facility. ## Market Standing - **Valuation**: Not publicly available (Private; Pre-Seed stage) - **Key Metric**: Total Funding — Undisclosed amount raised in a Pre-Seed round (January 1, 2021) from Operator Partners. - **Notable Investors/Partners**: Investor: Operator Partners. Key Partner: Intermountain Health (announced March 29, 2024). - **Growth Signals**: Strategic partnership with Intermountain Health, a major health system; active hiring for key roles (Head of Product, Senior Software Engineer); small team (16 employees) suggests high-growth potential. ## Competitive Advantages - **Privacy-first design**: No cameras, wearables, or large intrusive devices. This is a major differentiator in a market where seniors and their families are wary of surveillance. - **No-wearable, no-WiFi technology**: Eliminates the adoption barrier for elderly patients who may not be tech-savvy, creating a unique moat against consumer-focused health tracking solutions. - **`Nurse-in-the-loop` model**: Blends AI with human clinical expertise, improving accuracy and trust, and reducing false alarms that often plague pure-software solutions. ## Strategic Focus - **Expansion through provider partnerships**: The partnership with Intermountain Health signals a strategy of embedding their platform into large health systems to scale. - **Product hiring**: Actively seeking a Head of Product and Senior Software Engineer, indicating a push to mature their platform and scale engineering. - **Proactive care vs. reactive care**: The core mission — catching health decline before a hospitalization becomes necessary — is increasingly aligned with value-based care reimbursement models in the US healthcare system. ## Why Work Here - **Purpose-driven mission**: The work directly prevents avoidable hospitalizations and supports seniors’ independence, offering strong intrinsic motivation for employees. - **High-impact, small team**: With only 16 employees, new hires will have broad ownership and direct impact on product, strategy, and patient outcomes. - **Hybrid/Remote flexibility**: The company maintains a hybrid workspace in New York (flexible in-office time) and also supports fully remote roles (e.g., their Part-Time Remote Nurse role). - **Interdisciplinary culture**: Engineers, clinicians, and operations staff work side-by-side, offering a rare depth of exposure to healthcare delivery and real-world clinical impact. - **Growth trajectory**: As a well-funded Pre-Seed startup with a major health system partner, early employees stand to benefit from career growth and equity as the company scales. ## Sources 1. [sensorum.ai](https://www.sensorum.ai) 2. [sensorum.ai/about](https://www.sensorum.ai/about) 3. [sensorum.ai/careers](https://www.sensorum.ai/careers) 4. [builtin.com](https://builtin.com/company/sensorum-health) 5. [crunchbase.com](https://www.crunchbase.com/organization/sensorum-health) 6. [prnewswire.com](https://www.prnewswire.com) (via Crunchbase — Intermountain Health partnership) ## Other roles at Sensorum Health - [Product Manager](https://feeny.ai/job/product-manager-sensorum-health-new-york-9bfjs2ysd7pb) — New York, NY - [Patient Monitoring and Triage Nurse](https://feeny.ai/job/patient-monitoring-and-triage-nurse-sensorum-health-utah-y0r7xapy51vy) — Utah, United States - [Senior Software Engineer](https://feeny.ai/job/senior-software-engineer-sensorum-health-new-york-8shk880mjneb) — New York, NY