--- title: 'Head of Communications at EarnIn' canonical: 'https://feeny.ai/job/head-of-communications-earnin-mountain-view-9vc81k0a7nq7' type: 'job' last_seen: '2026-11-01' --- # Head of Communications at EarnIn - **Company:** EarnIn - **Location:** Mountain View, CA - **Posted:** 2026-10-28 - **Last confirmed live:** 2026-11-01 - **Apply:** https://job-boards.greenhouse.io/earnin/jobs/8329516 ## Job description ## About EarnIn As one of the first pioneers of earned wage access, our passion at EarnIn is building products that deliver real-time financial flexibility for those with the unique needs of living paycheck to paycheck. Our community members access their earnings as they earn them, with options to spend, save, and grow their money without mandatory fees, interest rates, or credit checks. We’re fortunate to have an incredibly experienced leadership team, combined with world-class funding partners like A16Z, Matrix Partners, DST, Ribbit Capital, and a very healthy core business with a tremendous runway. We’re growing fast and are excited to continue bringing world-class talent onboard to help shape the next chapter of our growth journey. ## POSITION SUMMARY We are seeking an experienced communications professional to serve as Head of Communications. Reporting to the Chief Executive Officer, the Head of Communications will set and guide the strategy for communications across the organization with equal emphasis on identifying reputational risks and proactive storytelling opportunities. This leader will play a key role in supporting top-of-funnel awareness and education for EarnIn’s products, B2B offerings, and policy initiatives, while working closely with Marketing on integrated campaign planning and execution. The Head of Communications will also partner closely with the CEO to elevate executive visibility, helping shape and drive a thought leadership platform aligned with the company’s mission and broader narrative. The ideal candidate is a passionate, organized, and strategically curious individual with a proven track record of creating and executing compelling, clear, and relevant messaging. We're looking for someone who thrives on cross-functional collaboration, brings creativity and calm under pressure, and is excited to tell stories about simple, innovative products that improve people’s lives. The US base salary range for this full-time position is $208,186 - $254,450 + equity + benefits. Our salary ranges are determined by role, level, and location. This is a hybrid position with the expectation of working in our Mountain View office two days per week. ## WHAT YOU'LL DO - Develop and implement a comprehensive communications strategy that aligns with the organization's overall goals and objectives across Product, B2B, and Policy Comms. - Build and execute a strategic and proactive PR program. Manage media inquiries, develop and implement media strategies, and cultivate relationships with journalists and other media contacts. - Align PR strategies with business milestones and work in close partnership with internal stakeholders to ensure timelines and deliverables meet the needs of the business - Support EarnIn's top-of-funnel marketing initiatives across PR, social, influencer, grassroots partnerships, events, community management, etc. - Serve as a thought leader and expert on internal communication strategies. - Manage and mentor team members (currently 1). - Work with and manage external agencies and resources. - Work closely with the social marketing team to ensure brand and messaging alignment. - Partner with the government relations team to support policy communications and advocacy efforts. ## WHAT WE'RE LOOKING FOR - 12+ years of experience in media relations, communications, public relations, or public affairs, with a proven track record of success. - Bachelor's degree or equivalent industry experience. - Passion for Earnin’s mission. - Effective interpersonal skills and excellent written and oral communication abilities. - Proven expertise in managing social media accounts. - Experience leading external agencies. - Demonstrated knowledge in developing, deploying, and activating media & communication campaigns with measurable business impact. - Demonstrated knowledge in developing strategic and tactical communication plans. - Extremely strong written and verbal communication skills. Meticulous attention to detail. - Must be a creative and strategic thinker with good judgment and ability to make independent decisions in a changing environment. - Consummate team player with a great attitude, happy to assist with all projects. - Strong discretion and integrity in handling confidential information. - Must move projects to timely completion, working with multiple busy executives with competing priorities. - Excellent organization and time-management skills, including the ability to multitask, continually reprioritize, and self-manage deadlines. - Experience in public policy, political engagement, and/or corporate and private foundations is a plus. - Thrives in a cross-functional environment and can effectively collaborate with a wide range of stakeholders and teams. - Prior Fintech experience preferred; agency, brand, or consultancy is relevant. #LI-hybrid At EarnIn, we believe that the best way to build a financial system that works for everyday people is by hiring a team that represents our diverse community. Our team is diverse not only in background and experience but also in perspective. We celebrate our diversity and strive to create a culture of belonging. EarnIn does not unlawfully discriminate based on race, color, religion, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender identity, gender expression, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition, family care status, military or veteran status, marital status, registered domestic partner status, sexual orientation, genetic information, or any other basis protected by local, state, or federal laws. EarnIn is an E-Verify participant. EarnIn does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or HR team. ## About EarnIn ## Company Overview - **One-liner**: EarnIn is a financial technology company that pioneered earned wage access, allowing people to access their pay as they earn it without mandatory fees, interest, or credit checks. - **Entity Type**: Private (Series C, $415.1M total funding) - **Headquarters**: Mountain View, California, United States - **Founded**: 2012 (launched app in May 2014) - **Founders**: Ram Palaniappan (CEO) ## Core Business - **Primary industry**: Financial Services / Fintech (Earned Wage Access) - **Target customers**: B2C (individuals living paycheck to paycheck) and B2B (employers via payroll integration) - **Mission**: To make financial momentum accessible to everyone ## Products & Services - **EarnIn Cash (formerly EarnIn)**: The core product allowing users to access up to $750 per pay period of their earned wages instantly, with no mandatory fees, no interest, and no credit check. Transfers typically take 1–2 business days, with an option for expedited transfers for a small fee. - **Balance Shield**: An alert system that notifies users when their bank account balance is low, helping them avoid overdraft fees. - **Credit Monitoring**: Free credit report monitoring service, launched as the first EWA provider to offer this. - **Live Pay**: A real-time payroll integration product that allows employees to access wages as they are earned, directly through their employer. - **EarnIn Payroll**: A B2B payroll service offering earned wage access as an employer benefit. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed (private company) - **Key Metric**: $415.1M in total funding; $85M annual revenue (LinkedIn estimate) - **Notable Investors**: Andreessen Horowitz, Matrix Partners, DST Global, Spark Capital, Ribbit Capital, Felicis, Mitsubishi UFJ Financial Group - **Growth Signals**: 463 employees (+17.5% YoY), operates in 14 countries, 202,933 LinkedIn followers (+9.5% YoY), winner of Inc. Magazine's 2023 Best In Business Award in Economic/Financial Equity ## Competitive Advantages - **First-mover in EWA**: One of the earliest pioneers of earned wage access, giving them brand recognition and regulatory experience. - **No mandatory fees model**: Differentiates from payday lenders and other fintechs by not charging interest, mandatory fees, or requiring credit checks. - **Strong investor backing**: Backed by top-tier VCs (Andreessen Horowitz, Matrix, DST, Spark Capital) and a recent $75M debt facility from Mitsubishi UFJ Financial Group, signaling financial stability. - **Healthy core business**: Described as having a "very healthy core business with a tremendous runway" by leadership. - **Multi-product ecosystem**: Expanded beyond EWA into credit monitoring, savings, bill reminders, and payroll services, creating a sticky user base. ## Strategic Focus - **International expansion**: Operating in 14 countries with engineering hubs in Mexico City, Bangalore, Vancouver, and Bangkok. - **AI and Machine Learning**: Actively hiring for Head of Machine Learning, AI Builder, and Gen AI Software Engineer roles, indicating a push toward AI-powered financial products. - **B2B growth**: Expanding EarnIn Payroll and Live Pay as employer-integrated solutions to drive enterprise adoption. - **Product diversification**: Moving beyond core EWA into credit monitoring, savings tools, and broader financial wellness. ## Why Work Here - **Culture**: Values include "Customer First," "Collaborative," "Creating Impact," and "Inventive." Strong emphasis on diversity and belonging with 6 active Employee Resource Groups (ERGs). - **Work model**: Remote and hybrid teams across 14 countries, with hubs in Mountain View (HQ), Mexico City, Bangalore, Vancouver, and Bangkok. - **Benefits**: Competitive medical/dental/vision, 401(K) and FSA plans, generous PTO, wellness funds, parental and caregiver leave, annual stipend for education and training, mentoring program. - **Engineering culture**: Described as having "world-class talent" with a focus on building products that deliver real-time financial flexibility. Strong technical team with roles spanning ML, AI, DevOps, mobile, and platform engineering. - **Growth trajectory**: 17.5% YoY headcount growth, operating in 14 countries, with a "very healthy core business" and "tremendous runway" according to leadership. - **Employer rating**: 4.2/5 on LinkedIn, with compensation rated 4.3/5. ## Sources 1. [earnin.com](https://www.earnin.com/) 2. [earnin.com/careers](https://www.earnin.com/careers) 3. [boards.greenhouse.io/earnin](https://boards.greenhouse.io/earnin) 4. [linkedin.com/company/earnin](https://www.linkedin.com/company/earnin) 5. 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