---
title: 'Head of Communications at Factory'
canonical: 'https://feeny.ai/job/head-of-communications-factory-san-francisco-9gsb6sre00ke'
type: 'job'
last_seen: '2026-09-08'
---

# Head of Communications at Factory

- **Company:** Factory
- **Location:** San Francisco, CA
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-09-02
- **Last confirmed live:** 2026-09-08
- **Apply:** https://jobs.ashbyhq.com/factory/07b083b3-10d5-4058-998d-386830a9c4e4

## Job description

## ABOUT THE ROLE

Factory is looking for a Head of Communications to define and drive how the world understands Factory and the shift to agent-native software engineering. Communications is central to our mission: you will own the narrative engine that makes Factory legible and compelling to the audiences that matter most, from enterprise engineering leaders to the broader AI community, and you will own our reputation across every channel where that story is told.

This is a hands-on, strategic leadership role. You will do the work: shaping our company narrative, running major announcements, owning media relations, managing issues and rapid response, and coaching our executives. Your impact will come first from your own judgment, writing, and instincts, and you will bring on people and partners as the work grows.

As the societal and economic impact of AI grows, you will use communications to explain complex, technical ideas to a wide range of audiences and help the market understand Factory's mission and the future of software. You pair sharp strategic vision with genuinely great storytelling, a deep feel for both traditional and new media, an obsession with how ideas travel, and the judgment to navigate ambiguous, fast-moving situations.

## WHAT YOU WILL DO AND ACHIEVE

- Define Factory's communications strategy in partnership with leadership, grounded in a sharp read of the market and our competitors, and help shape the company's long-term direction and vision.
- Own the narrative engine: turn product milestones, customer outcomes, and our point of view into breakthrough stories, thought leadership, and campaigns that feel like industry thinking, not marketing.
- Serve as our primary spokesperson and media liaison, building relationships with top-tier press and earning coverage that advances Factory's position.
- Run major announcements end to end and quarterback the narrative for our biggest moments: product launches, funding, partnerships, and category-defining thought leadership.
- Lead issues management and crisis communications, building the plans and rapid-response infrastructure to act decisively when the industry shifts or time-sensitive press arises.
- Grow Factory's owned audience and executive visibility across the channels our audiences actually use, and coach our leaders and spokespeople to show up with impact.
- Make Factory discoverable and citable across search and AI answer engines, shaping how we show up in the tools people now use to understand the market.
- Own internal and employee communications that keep the company aligned as we scale, and shape the talent and momentum narratives that help us recruit and build.
- Bring on people and agency partners over time, adding them as the work demands.

## QUALIFICATIONS

- 10+ years in communications at high-growth technology companies, including senior leadership roles.
- Truly stellar written and verbal communication skills. You are one of the best storytellers the people around you know, with the editorial judgment to know what is genuinely interesting, not just technically correct.
- The ability to translate complex, technical concepts into narratives a wide range of audiences actually want to read and share.
- Deep, hands-on media relations experience, with an established network of top-tier press and the comfort to build new relationships from scratch.
- A strong grasp of both traditional and new media, how ideas spread across channels, and modern search and AI answer-engine dynamics, including how content gets discovered, cited, and surfaced by LLMs.
- Proven experience owning issues management and crisis communications in high-stakes moments.
- Command of modern communications, measurement, and analytics tools.
- Comfort operating both strategically and hands-on as a lean function, building the team and partners pragmatically as the work grows.
- High agency, low ego, and a strong bias to action.
- Excellent judgment, epistemic humility, and an open, curious pull toward understanding the technology.

Location: San Francisco, New York City (in office, 5 days a week)

## About Factory

## Company Overview
- **One-liner**: Factory is an AI research lab building autonomous software development agents ("Droids") to automate and optimize the entire software development lifecycle.
- **Entity Type**: Private (Series C)
- **Headquarters**: San Francisco, California, United States
- **Founded**: 2023
- **Founders**: Matan Grinberg (CEO & Co-Founder), Eno Reyes (CTO & Co-Founder)

## Core Business
- Primary industry/industries: Artificial Intelligence, Software Development, Autonomous Agents
- Target customers: Enterprise engineering organizations (B2B)
- Mission or purpose statement: "Bring Autonomy to Software Engineering"

## Products & Services
- **[Droid]**: An autonomous software development agent that performs real engineering work across IDEs, CLI, and CI/CD environments. Handles refactors, migrations, debugging, incident response, and feature development in large codebases. Operates through a model-agnostic architecture and supports long-running processes, structured planning, and verified outputs such as PRs and deployments.
- **[Factory Router]**: A product that automatically selects the right AI model for each coding task, cutting costs 20-25% while maintaining frontier model performance.

## Market Standing
- **Valuation**: $1.5 billion (as of early 2026, per Series C announcement) [cbinsights.com](https://www.cbinsights.com/company/factory-2)
- **Total Funding**: $220M [cbinsights.com](https://www.cbinsights.com/company/factory-2)
- **Latest Funding Round**: $150M Series C (raised ~2 months ago as of July 2026) [cbinsights.com](https://www.cbinsights.com/company/factory-2)
- **Notable Investors**: Sequoia Capital, Lux Capital, NEA, Abstract, MANTIS Venture Capital, 20VC [cbinsights.com](https://www.cbinsights.com/company/factory-2). Board members include AI veteran Lila Tretikov (NEA Partner) [cbinsights.com](https://www.cbinsights.com/company/factory-2).
- **Notable Customers**: NVIDIA, Morgan Stanley, EY, Palo Alto Networks, RBC, Revolut, Adobe, MongoDB [cbinsights.com](https://www.cbinsights.com/company/factory-2)
- **Notable Advisors**: Ali Ghodsi (CEO & Co-founder, Databricks), Aaron Levie (CEO, Box), Dev Ittycheria (CEO, MongoDB), Nikesh Arora (CEO, Palo Alto Networks), Frank Slootman (Former CEO, Snowflake), Michael Ovitz (Co-founder, CAA) [factory.ai](https://factory.ai/company)
- **Growth Signals**: Rapid enterprise adoption moving beyond experimentation; appointed Marcello Gallo as CRO (formerly CRO at Sigma and Moveworks, senior sales leadership at MongoDB) [cbinsights.com](https://www.cbinsights.com/company/factory-2); appointed Madison Faulkner as Head of Strategy [cbinsights.com](https://www.cbinsights.com/company/factory-2); Headcount growing rapidly (+4% monthly on LinkedIn) [linkedin.com](https://www.linkedin.com/company/factory-hq)

## Competitive Advantages
- **Model-Agnostic Architecture**: Factory's Droids are not tied to a single AI model, allowing them to use the best model for each task and switch as the landscape evolves. The Factory Router product further optimizes cost and performance by intelligently routing tasks.
- **Deep Integration**: Agents work natively within existing developer tools (IDEs, CLI, CI/CD), meaning teams don't need to change their workflows to adopt Factory.
- **Enterprise-First Focus**: The company is building for large-scale engineering operations with production-grade reliability, security, and control, as evidenced by their customer list (NVIDIA, Morgan Stanley, etc.).
- **Top-Tier Talent & Advisory**: The team hails from companies like Nuro, Glean, Applied Intuition, Scale AI, MongoDB, and Sourcegraph, and is advised by some of the most prominent leaders in enterprise software.
- **Strong Backing**: Backed by top-tier venture capital firms (Sequoia, Lux, NEA) with a $1.5B valuation, providing significant resources and credibility.

## Strategic Focus
- **Enterprise Hyper-Growth**: Scaling go-to-market with the appointment of a seasoned CRO to drive adoption among large enterprises.
- **Agent-Native Development**: Championing the shift from AI-assisted coding to fully autonomous agents that own and execute complex engineering tasks.
- **Cost Optimization**: Products like Factory Router demonstrate a focus on making AI-powered development cost-effective at scale.
- **Platform Ownership**: Enabling enterprises to own their "software factory" with a flexible, model-agnostic platform.

## Why Work Here
- **Mission-Driven**: The opportunity to "Build the tool you've always dreamed of using" and shape the next era of software engineering [factory.ai](https://factory.ai/).
- **Talent Density**: The company emphasizes being a "lean and talent-dense team" that values ownership and autonomy [factory.ai](https://factory.ai/).
- **On-Site Culture**: Employees work from physical offices five days a week, fostering deep collaboration. Offices are in San Francisco, CA; New York, NY; and London, England [builtin.com](https://builtin.com/company/factory-factoryai).
- **Comprehensive Benefits**: Fully covered medical, dental, and vision insurance for employees; 401(k) and Flexible Savings Account; daily catered lunches and dinners; on-site gym; desk setup stipend [factory.ai](https://factory.ai/).
- **World-Class Team**: Opportunity to learn from and work alongside engineers from top AI and software companies (Nuro, Glean, Scale AI, MongoDB, etc.) and industry legends on the advisory board [factory.ai](https://factory.ai/company).
- **High-Growth Environment**: The company is in a hyper-growth phase with significant funding, a rapidly growing customer base, and a clear market need.

## Sources
1. [factory.ai](https://factory.ai/)
2. [factory.ai/company](https://factory.ai/company)
3. [builtin.com](https://builtin.com/company/factory-factoryai)
4. [cbinsights.com](https://www.cbinsights.com/company/factory-2)
5. [linkedin.com](https://www.linkedin.com/company/factory-hq)

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- [Events Lead](https://feeny.ai/job/events-lead-factory-san-francisco-ywv61srfsmdf) — San Francisco, CA
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