---
title: 'Head of Community at Factory'
canonical: 'https://feeny.ai/job/head-of-community-factory-san-francisco-a99h3s0znb8p'
type: 'job'
last_seen: '2026-09-15'
---

# Head of Community at Factory

- **Company:** Factory
- **Location:** San Francisco, CA
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-09-14
- **Last confirmed live:** 2026-09-15
- **Apply:** https://jobs.ashbyhq.com/factory/a4ccee6e-6b3b-43f1-a5b4-69a5c9e14696

## Job description

## About the Role

We are looking for our first community hire: Someone who loves developer communities, wants to be in the middle of online and offline events, and is always ready to discuss recent technological developments with the Factory community. You will own the Factory Guild (our ambassador program), run our developer events, build relationships with relevant companies and individuals in the tech space. You will be a face and a voice developers recognize and relate to. This role is in person, in our San Francisco office, and might require traveling to events in other locations.

## What you will do and achieve

- Build our developer ambassador program — recruit the first cohorts, support them properly, and keep it alive past the first month, which is where most programmes quietly die
- Run our own developer events end to end, from the invitation to the follow-up, and represent Factory at the ones we sponsor
- Be a visible and credible voice for Factory — on stage, in workshops, on podcasts, and in live demos where things occasionally break
- Show up where developers already are, including open source, and take part rather than broadcast
- Own the feedback loop back into product: bring what developers keep asking for to the people who can build it, then tell the community what happened
- Create the material that helps people get started — tutorials, demo scripts, workshop content

## Qualifications

- A strong speaker, but also a stronger listener. You can hold a stage, prepare an engaging talk, but you can hold a one-to-one conversation.
- You have strong writing skills, your communication style is authentic and relatable, but still professional
- You are technical enough to be credible with engineers. You do not need engineering background, but you should be confident in demoing the product, and talking about the latest trends in autonomous software, coding agents, harnesses, and LLMs
- You are able to communicate fast and be responsive to community members
- 2+ years in developer relations, community, developer advocacy, or as a developer who spent real time doing this type of work
- A track record of running events or programmes end to end, at any size
- Comfortable with ambiguity, and happy to ship a scrappy first version rather than wait for perfect conditions

You might excel if you

- You genuinely enjoy spending time with people, and you get energy from talking and listening to them.
- Have managed community or ambassador program from scratch before
- Are already known in AI or developer-tooling circles, through open source, talks, writing or community leadership
- Come from a software engineering background and want to point that credibility at something more people-facing

This is an in-office position (5 days/week) in San Francisco (walking distance to Caltrain)

## About Factory

## Company Overview
- **One-liner**: Factory is an AI research lab building autonomous software development agents ("Droids") to automate and optimize the entire software development lifecycle.
- **Entity Type**: Private (Series C)
- **Headquarters**: San Francisco, California, United States
- **Founded**: 2023
- **Founders**: Matan Grinberg (CEO & Co-Founder), Eno Reyes (CTO & Co-Founder)

## Core Business
- Primary industry/industries: Artificial Intelligence, Software Development, Autonomous Agents
- Target customers: Enterprise engineering organizations (B2B)
- Mission or purpose statement: "Bring Autonomy to Software Engineering"

## Products & Services
- **[Droid]**: An autonomous software development agent that performs real engineering work across IDEs, CLI, and CI/CD environments. Handles refactors, migrations, debugging, incident response, and feature development in large codebases. Operates through a model-agnostic architecture and supports long-running processes, structured planning, and verified outputs such as PRs and deployments.
- **[Factory Router]**: A product that automatically selects the right AI model for each coding task, cutting costs 20-25% while maintaining frontier model performance.

## Market Standing
- **Valuation**: $1.5 billion (as of early 2026, per Series C announcement) [cbinsights.com](https://www.cbinsights.com/company/factory-2)
- **Total Funding**: $220M [cbinsights.com](https://www.cbinsights.com/company/factory-2)
- **Latest Funding Round**: $150M Series C (raised ~2 months ago as of July 2026) [cbinsights.com](https://www.cbinsights.com/company/factory-2)
- **Notable Investors**: Sequoia Capital, Lux Capital, NEA, Abstract, MANTIS Venture Capital, 20VC [cbinsights.com](https://www.cbinsights.com/company/factory-2). Board members include AI veteran Lila Tretikov (NEA Partner) [cbinsights.com](https://www.cbinsights.com/company/factory-2).
- **Notable Customers**: NVIDIA, Morgan Stanley, EY, Palo Alto Networks, RBC, Revolut, Adobe, MongoDB [cbinsights.com](https://www.cbinsights.com/company/factory-2)
- **Notable Advisors**: Ali Ghodsi (CEO & Co-founder, Databricks), Aaron Levie (CEO, Box), Dev Ittycheria (CEO, MongoDB), Nikesh Arora (CEO, Palo Alto Networks), Frank Slootman (Former CEO, Snowflake), Michael Ovitz (Co-founder, CAA) [factory.ai](https://factory.ai/company)
- **Growth Signals**: Rapid enterprise adoption moving beyond experimentation; appointed Marcello Gallo as CRO (formerly CRO at Sigma and Moveworks, senior sales leadership at MongoDB) [cbinsights.com](https://www.cbinsights.com/company/factory-2); appointed Madison Faulkner as Head of Strategy [cbinsights.com](https://www.cbinsights.com/company/factory-2); Headcount growing rapidly (+4% monthly on LinkedIn) [linkedin.com](https://www.linkedin.com/company/factory-hq)

## Competitive Advantages
- **Model-Agnostic Architecture**: Factory's Droids are not tied to a single AI model, allowing them to use the best model for each task and switch as the landscape evolves. The Factory Router product further optimizes cost and performance by intelligently routing tasks.
- **Deep Integration**: Agents work natively within existing developer tools (IDEs, CLI, CI/CD), meaning teams don't need to change their workflows to adopt Factory.
- **Enterprise-First Focus**: The company is building for large-scale engineering operations with production-grade reliability, security, and control, as evidenced by their customer list (NVIDIA, Morgan Stanley, etc.).
- **Top-Tier Talent & Advisory**: The team hails from companies like Nuro, Glean, Applied Intuition, Scale AI, MongoDB, and Sourcegraph, and is advised by some of the most prominent leaders in enterprise software.
- **Strong Backing**: Backed by top-tier venture capital firms (Sequoia, Lux, NEA) with a $1.5B valuation, providing significant resources and credibility.

## Strategic Focus
- **Enterprise Hyper-Growth**: Scaling go-to-market with the appointment of a seasoned CRO to drive adoption among large enterprises.
- **Agent-Native Development**: Championing the shift from AI-assisted coding to fully autonomous agents that own and execute complex engineering tasks.
- **Cost Optimization**: Products like Factory Router demonstrate a focus on making AI-powered development cost-effective at scale.
- **Platform Ownership**: Enabling enterprises to own their "software factory" with a flexible, model-agnostic platform.

## Why Work Here
- **Mission-Driven**: The opportunity to "Build the tool you've always dreamed of using" and shape the next era of software engineering [factory.ai](https://factory.ai/).
- **Talent Density**: The company emphasizes being a "lean and talent-dense team" that values ownership and autonomy [factory.ai](https://factory.ai/).
- **On-Site Culture**: Employees work from physical offices five days a week, fostering deep collaboration. Offices are in San Francisco, CA; New York, NY; and London, England [builtin.com](https://builtin.com/company/factory-factoryai).
- **Comprehensive Benefits**: Fully covered medical, dental, and vision insurance for employees; 401(k) and Flexible Savings Account; daily catered lunches and dinners; on-site gym; desk setup stipend [factory.ai](https://factory.ai/).
- **World-Class Team**: Opportunity to learn from and work alongside engineers from top AI and software companies (Nuro, Glean, Scale AI, MongoDB, etc.) and industry legends on the advisory board [factory.ai](https://factory.ai/company).
- **High-Growth Environment**: The company is in a hyper-growth phase with significant funding, a rapidly growing customer base, and a clear market need.

## Sources
1. [factory.ai](https://factory.ai/)
2. [factory.ai/company](https://factory.ai/company)
3. [builtin.com](https://builtin.com/company/factory-factoryai)
4. [cbinsights.com](https://www.cbinsights.com/company/factory-2)
5. [linkedin.com](https://www.linkedin.com/company/factory-hq)

## Other roles at Factory

- [Solutions Engineer,  Mid-Market, SF](https://feeny.ai/job/solutions-engineer-mid-market-sf-factory-san-francisco-2q7dx528vjyc) — San Francisco, CA
- [Solutions Engineer](https://feeny.ai/job/solutions-engineer-factory-san-francisco-f8rsmj549nbv) — San Francisco, CA
- [Head of Communications](https://feeny.ai/job/head-of-communications-factory-san-francisco-9gsb6sre00ke) — San Francisco, CA
- [Partner Marketing](https://feeny.ai/job/partner-marketing-factory-san-francisco-myt088gk7vkn) — San Francisco, CA
- [Events Lead](https://feeny.ai/job/events-lead-factory-san-francisco-ywv61srfsmdf) — San Francisco, CA
- [Events](https://feeny.ai/job/events-factory-san-francisco-75rqe6rf09zj) — San Francisco, CA
- [Regional Director, Mid-Market, NYC](https://feeny.ai/job/regional-director-mid-market-nyc-factory-san-francisco-esd6q7ysg289) — San Francisco, CA
- [Account Executive, Mid-Market, NYC](https://feeny.ai/job/account-executive-mid-market-nyc-factory-new-york-ed2g95wb1yb0) — New York, NY
- [Technical Support Engineer - US](https://feeny.ai/job/technical-support-engineer-us-factory-san-francisco-pqm9hjzgy6bn) — San Francisco, CA
- [Technical Support Engineer - Remote EMEA](https://feeny.ai/job/technical-support-engineer-remote-emea-factory-london-26r09hg8ad3b) — London, United Kingdom