--- title: 'Head of Community Operations at Ditto' canonical: 'https://feeny.ai/job/head-of-community-operations-ditto-yyvaer6v3wft' type: 'job' last_seen: '2026-09-12' --- # Head of Community Operations at Ditto - **Company:** Ditto - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-09-02 - **Last confirmed live:** 2026-09-12 - **Apply:** https://jobs.ashbyhq.com/dittoai/6e8312ad-c02d-4727-8b19-f9112fb10abf ## Job description ## Overview Ditto is a dating service for college students. No swiping, no small talk. Every Wednesday at 7PM, Ditto finds you a date and sets it up for you, entirely over iMessage. We're live at 733 US colleges with over 176,000+ students signed up, and we're growing campus by campus. Ditto spreads the way college things actually spread: through people. Posters in dorm lobbies, someone's roommate who went on a great date, a student ambassador who knows exactly which group chat to drop a link into. The Head of Community Operations owns all of that. You'll build and run the ambassador program, turn campus launches into a repeatable playbook, and make sure the on-the-ground side of Ditto runs as reliably as the Wednesday match drop does. This is a founding leadership role. You'll report directly to the CEO and start as a player-coach: doing the work yourself while building the systems and team to do it at scale. ## What you'll do Ambassador program - Own the Ditto Ambassador program end to end: recruiting, onboarding, training, compensation and incentives, performance tracking, and offboarding. - Recruit ambassadors on new and existing campuses, with a clear picture of who succeeds in the role and where to find them. - Design the ambassador playbook: what a great week looks like, which tactics move signups, how to handle common questions about Ditto. - Build the communication and support layer for ambassadors (community channels, weekly syncs, content drops, quick response when they need something). - Track ambassador-level attribution and performance, and manage the network actively: double down on top performers, coach or rotate out those who aren't landing. Campus growth operations - Own the campus launch playbook and run launches at new schools, from first ambassador hire to a healthy weekly signup rate. - Run the campus operating cadence: weekly targets per school, poster and flyer distribution, tabling and event presence, referral pushes, and timing around the school calendar (move-in, syllabus week, formals, finals). - Coordinate with marketing on campus-specific content, and with the product and matching team on which schools need more density on one side or the other to keep match quality high. - Manage the physical side of growth: poster printing and shipping, ambassador merch, event supplies, and the budget behind all of it. - Report on campus health weekly: signups, qualified users, match volume, and where the pipeline is thin. Community and operations, overall - Be the voice of students inside Ditto. Gather feedback from ambassadors and users on the ground and route it to product, matching, and support with enough context to act on. - Build the operational tooling and documentation the community team runs on (CRM or tracker for ambassadors, launch checklists, budget tracking, reporting dashboards). - Partner with the ops team on the Wednesday cycle where community touches it, such as promoting sign-up deadlines and handling campus-specific issues that surface around match delivery. - Hire and manage the community team as the program grows (regional leads, campus managers, community coordinators). ## Who you are - 4+ years in community, campus marketing, field operations, or growth at a consumer company, and at least 1 to 2 years managing a distributed network of part-time reps, ambassadors, or contractors. - You've launched something in new markets before and turned it into a repeatable process. You think in playbooks, checklists, and weekly numbers. - You're deeply comfortable with college students. You understand how information travels on a campus and can tell which ideas will land and which will feel like a brand trying too hard. - You're operationally rigorous. You keep trackers honest, follow up on loose ends, and notice when a number moves before anyone asks. - You're a strong communicator over text and in person. Most of your team will be students you manage remotely, and most of your day will be messages. - You can hold a budget, negotiate with a print shop, and build a dashboard in the same week. - Bonus: you were a campus ambassador or ran a student organization yourself, or you've worked on a product where referrals and word of mouth were the primary acquisition channel. ## Why this role - You own a whole growth channel at a company where growth is the company. Your work shows up directly in how many students get a date on Wednesday. - Small team, direct access to the founders, and a lot of room to shape how community works here from the ground up. - Ditto is a real-world product. The outcome of your work is people actually meeting each other, not screen time. ## About Ditto ## Company Overview - **One-liner**: Ditto is an AI-powered matchmaking platform that pairs college students for in-person dates by simulating interactions between AI agents of user profiles. - **Entity Type**: Private (Seed stage) - **Headquarters**: Berkeley, California, United States - **Founded**: 2024 - **Founders**: Not publicly available ## Core Business - **Primary industry**: AI-powered Social/Dating Technology - **Target customers**: B2C — College students (18+) in the United States - **Mission or purpose statement**: To connect people with the right people through the shortest possible path, using AI agents to simulate interactions and find meaningful matches before users ever meet. ## Products & Services - **Ditto Matchmaking Platform**: An AI-driven service where users submit their preferences and profile information. Ditto uses frontier LLMs and a multi-agent system (including analysis, matchmaking, and scheduling experts) to simulate conversations between AI agents of user profiles. It then texts users a curated date plan (time, place, and match details) for an in-person coffee date on campus. No swiping or chatting is required. ## Market Standing - **Valuation/Market Cap**: Not disclosed - **Key Metric**: Total Funding — **$10.8M** (Seed Round of $9.2M led by Peak XV Partners in February 2026, preceded by a $1.6M Pre-Seed from Gradient in May 2025) - **Notable Investors/Partners**: Peak XV Partners (lead, Seed), Gradient (lead, Pre-Seed) - **Growth Signals**: - Rapid headcount growth: 81 employees with a monthly growth rate of +14.6% - Strong web traffic growth: monthly visits of ~139,301 with +84.6% monthly traffic growth - 70% of users get their first date within 2 days of signing up (as of a recent system upgrade) - Expanding from a select group to broader college campuses ## Competitive Advantages - **Agentic AI Matchmaking**: Uses frontier LLMs and a multi-agent system to simulate conversations between AI representations of user profiles, identifying compatibility before users meet — a novel approach compared to traditional swipe-based apps. - **No Swiping or Chatting**: Eliminates the friction of manual browsing and messaging; users simply submit preferences and receive a curated date plan. - **Safety-First Design**: Only verified students at the same school can match, and only the matched date sees the user's profile, with dates held at on-campus spots. - **Rapid Matching**: 70% of users get their first date within 2 days of signing up, indicating strong algorithmic efficiency. ## Strategic Focus - **Agentic Social Network**: Ditto is building toward an "Agentic Social Network" where AI agents represent users, interact, learn, and evolve to find compatible connections — expanding beyond dating to collaborators, co-founders, and soulmates. - **College Market Penetration**: Currently focused exclusively on college students, with plans to scale to cities and potentially nationwide. - **Continuous Preference Learning**: The system learns from user feedback after each date to refine future matches, creating a compounding data advantage. ## Why Work Here - **Cutting-Edge AI Work**: The company is building a multi-agent system using frontier LLMs, agent orchestration, and simulation technology — a compelling environment for engineers interested in applied AI research. - **High-Growth Trajectory**: With 81 employees and +14.6% monthly headcount growth, the company is scaling rapidly, offering early-stage impact and career growth. - **Remote/Hybrid Policy**: Not explicitly stated, but the company has offices in Berkeley, CA (HQ) and Leeds, UK, suggesting a distributed team. - **Engineering Culture**: The tech stack includes Python, TypeScript, React, MongoDB, Redis, RabbitMQ, and Harness, indicating a modern, full-stack engineering environment. - **Notable Perks**: Working on a product that directly impacts users' social lives; opportunity to shape the architecture of an agentic social network from an early stage. ## Sources 1. [ditto.ai](https://ditto.ai/) 2. [LinkedIn - Ditto](https://www.linkedin.com/company/dittoai) 3. [Ditto Manifesto](https://ditto.ai/manifesto) 4. [Ashby Careers - Ditto](https://jobs.ashbyhq.com/dittoai) ## Other roles at Ditto - [Head of Product](https://feeny.ai/job/head-of-product-ditto-san-francisco-g5w05nwdky79) — San Francisco, CA - [Head of Marketing](https://feeny.ai/job/head-of-marketing-ditto-san-francisco-4ak4gf7hc8tb) — San Francisco, CA - [Member of Technical Staff](https://feeny.ai/job/member-of-technical-staff-ditto-san-francisco-hqkrh4xpmv4s) — San Francisco, CA - [Chief Yacht Officer](https://feeny.ai/job/chief-yacht-officer-ditto-3k7r5qbgnnvv)