--- title: 'Head of Compliance at Baba' canonical: 'https://feeny.ai/job/head-of-compliance-baba-remote-jyyqq0vks76m' type: 'job' last_seen: '2026-09-08' --- # Head of Compliance at Baba - **Company:** Baba - **Location:** Remote - **Employment:** full-time - **Work type:** remote - **Posted:** 2026-08-31 - **Last confirmed live:** 2026-09-08 - **Apply:** https://jobs.ashbyhq.com/baba/ce3ade67-3cff-4a35-a609-cfa0085e88b8 ## Job description ## ABOUT BABA Baba is an applied AI lab modernizing risk and care delivery for people with Medicare. We've become the fastest growing digital health system matching people with Medicare and their family caregivers with expert advocates, physicians, medications, lab testing, and AI agents to deliver insurance-covered care across all 50 states. In the last 8 months, we've completed tens of thousands of appointments and partnered with health plans covering more than 4 million Medicare beneficiaries. On any given day, our team's work spans population health research, applied AI research, clinical care delivery, and fintech infrastructure. We're a Series A company with $40M+ in funding. Our team is half engineers, a third former founders, and comes from places like Ramp, Stripe, Liquid AI, Palantir, MIT, and CMU. Our clinical operations are led by the former Executive Director of Care Transitions from the Mount Sinai Health System. We believe that talent density is our greatest competitive advantage. Interested candidates should email connor@callbaba.com with a short summary of the most challenging problem they've worked on and a link to their LinkedIn. ## About the Role Baba bills commercial and government payers in all 50 states. That puts licensure, credentialing, coding, privacy, marketing claims, and payer contract obligations directly in the path of our growth. You'd be the first person here whose full-time job is compliance. You'll report to our CEO and work across RCM, Payer Strategy, Credentialing and Licensing, Clinical Operations, Engineering, Marketing, and Legal. The job is part judgment and part execution: working out what a regulation actually requires of us, then getting other teams to operate in accordance. This is a compliance role, not a legal one. A JD is welcome but not required, and you'd partner with our outside counsel rather than replace them. Location: Full-time. We'd prefer someone in NYC who can be in our Soho office two or three days a week. We're a small team and most decisions happen in conversation rather than in documents, so proximity matters more here than it would at a larger company. For the right person we'll consider remote, with regular onsite time. ## WHAT YOU'LL OWN The compliance program itself. Policies, procedures, code of conduct, and the monitoring and auditing cadence behind them. Very little of this exists today. Risk assessment. Find where we're exposed across our processes and systems, size each risk honestly, and tell leadership what you'd do about it. Day-to-day advice to the business. RCM, Payer Strategy, Clinical Ops, Marketing, and Product will bring you live decisions on real timelines. The useful version of this weighs regulatory risk against what the business is actually trying to do. Audit readiness. You're our point of contact for payer audits, delegated credentialing reviews, and regulatory inquiries. That means keeping documentation current rather than assembling it under pressure. Investigations and remediation. When something goes wrong, you run it down, fix it, and make sure the fix holds. Reporting and training. Build the reporting that shows leadership where we stand, and a training program the rest of the team will take seriously. ## THE REGULATORY SURFACE AREA Few people have depth across all of this. We're looking for someone who can get to depth quickly and become the person the company asks: - Fraud, waste, and abuse: Anti-Kickback Statute, False Claims Act, Stark, and beneficiary inducement rules - HIPAA privacy and security, plus state privacy laws including CCPA and Washington's My Health My Data Act - Medicare and Medicaid enrollment, program integrity, and payer contract obligations - Delegated credentialing and NCQA standards - State licensure, scope of practice, and telehealth requirements for providers across 50 states - Corporate practice of medicine and our professional entity structure - FTC and state consumer protection standards for health and marketing claims - Documentation and coding integrity across the revenue cycle - Governance for AI used in clinical and patient-facing contexts ## WE'D LOVE TO HEAR FROM YOU IF - You have 5–7 years in compliance, legal, strategy, or operations. Healthcare startups, health tech, and consulting are all good backgrounds, particularly if you worked somewhere under-resourced enough that you had to invent the process yourself. - You run complicated cross-functional projects well and things don't get dropped. - You write clearly. An executive with no compliance background should be able to read your summary and act on it. - You're comfortable making calls with incomplete information, and you can tell a real risk from a theoretical one. - You're hands-on. There's no team here yet, so you'll be writing the policy, building the tracker, and running the meeting. Nice to have: - Healthcare compliance experience, particularly with payers, provider networks, or telehealth - CHC, CHPC, CHPS, or CIPP/US certification - Experience as the DRI for a payer audit or regulatory inquiry - JD, MPH, MBA, or similar ## About Baba ## Company Overview - **One-liner**: Baba pairs older adults with dedicated healthcare advocates (nurses and social workers) who handle insurance appeals, specialist referrals, medication coordination, and appointment scheduling — all covered by Medicare. - **Entity Type**: Private (Seed/Series A stage based on known investors) - **Headquarters**: New York, NY, USA (also an office in Batu Caves, Malaysia) - **Founded**: 2025 - **Founders**: Not publicly available (co-founding team not named on website) ## Core Business - **Primary industry**: Healthtech / Healthcare Navigation Services - **Target customers**: Older adults (Medicare beneficiaries) and their families; B2C with insurance reimbursement - **Mission/purpose**: “Navigating healthcare bureaucracy shouldn’t be the hardest part of getting healthy and staying whole.” Baba aims to simplify the healthcare system so patients can focus on their health. ## Products & Services - **Baba Advocate Service**: A personal healthcare advocate (nurse or social worker) assigned to each patient. Advocates research specialists, write insurance appeals, find lower-cost medications, schedule appointments, and handle medical equipment requests. Covered by Medicare, so most patients pay nothing out-of-pocket. The service operates across all 50 U.S. states and focuses on chronic conditions (hypertension, COPD, kidney disease, dementia, cancer, ALS, Parkinson’s, stroke recovery, depression, mobility equipment, etc.). ## Market Standing - **Valuation**: Not publicly available (private company) - **Key Metric**: Raised venture funding from leading investors — General Catalyst, Genius Ventures, Soma Capital, Ground Up Ventures, and Triedge Investments. Funding amount not disclosed. - **Notable Investors/Partners**: General Catalyst, Genius Ventures, Soma Capital, Ground Up Ventures, Triedge Investments. Also selected for the CMS ACCESS Model (a Medicare innovation program). - **Growth Signals**: - Helped over 6,000 individuals and families. - 10,000+ hours of talk time and support. - Appointed former Mount Sinai Executive Director to lead Clinical Operations. - Average time to first consultation is 2 days. - +98% of patients report feeling better and having less stress. - Total headcount of 78 employees (as of mid-2026), operating remotely with offices in New York and Malaysia. ## Competitive Advantages - **Insurance-covered Advocacy**: The service is covered by Medicare, removing the cost barrier for seniors — most patients pay nothing out-of-pocket. - **Experienced Human Advocates**: Advocates average 27+ years of healthcare experience and are licensed nurses/social workers, not bots or generic call center staff. - **End-to-End Support**: From insurance denials to prescription savings to appointment scheduling, advocates manage the entire administrative burden, creating a sticky, high-trust relationship. ## Strategic Focus - **Expansion of Clinical Operations**: Recent hire of former Mount Sinai executive suggests scaling clinical capacity and partnerships. - **CMS Model Participation**: Involvement in the CMS ACCESS Model indicates a focus on driving value-based care and integrating with government healthcare programs. - **Broadening Condition Coverage**: Already covering 10+ chronic conditions and mobility equipment, likely to expand into more areas. ## Why Work Here - **Culture**: Highlights low ego, doing the best work of their lives, and a sense of responsibility. Emphasizes “real people” and personalized care. - **Remote-First**: Majority of employees work remotely; has physical offices in New York and Batu Caves, Malaysia (co-working or in-office presence). - **Impact**: Directly helps older adults navigate healthcare bureaucracy — “health expert doing it for you.” - **Team Size**: 78 total employees (small, fast-growing team). Open roles include Fullstack Engineer, Virtual Physician, and Physician – Remote (1099). - **Engineering**: Fullstack role involves developing web apps/APIs, automating QA, designing data models, and streamlining internal tools. ## Sources 1. [callbaba.com/about-us](https://www.callbaba.com/about-us) 2. [callbaba.com](https://www.callbaba.com/) 3. [jobs.ashbyhq.com/baba](https://jobs.ashbyhq.com/baba) 4. [builtin.com/company/baba-callbaba-com](https://builtin.com/company/baba-callbaba-com) 5. 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