---
title: 'Head of Compliance (Shipping, Dangerous Goods) at Easyship'
canonical: 'https://feeny.ai/job/head-of-compliance-shipping-dangerous-goods-easyship-chicago-7phkzpyy51w8'
type: 'job'
last_seen: '2026-11-08'
---

# Head of Compliance (Shipping, Dangerous Goods) at Easyship

- **Company:** Easyship
- **Location:** Chicago, IL
- **Posted:** 2026-11-03
- **Last confirmed live:** 2026-11-08
- **Apply:** https://boards.greenhouse.io/easyship/jobs/4726716006?gh_jid=4726716006

## Job description

About Easyship: Easyship is one of the world's leading multi-carrier shipping software, built to make global eCommerce borderless. Since 2014, we've been on a mission to democratize logistics by removing the "black box" of international shipping costs and complexities. Trusted by over 100,000 brands, our platform provides a single "mission control" for global trade, offering access to 550+ courier services across 200+ destinations.

We are an award-winning, global team (Forbes 30 Under 30, TechInAsia's Best Startup) with offices in London, New York, Hong Kong, and beyond. We're growing fast, we value transparency, and we genuinely enjoy building the infrastructure that powers modern commerce. If you're ready to solve complex problems at scale, we'd love to have you join us.

Role Title: Head of Compliance (Shipping, Dangerous Goods) Location: Chicago Reporting to: Director of Operations

Who We're Looking For: Easyship is a global shipping technology platform connecting sellers and marketplaces to couriers, helping businesses ship to nearly 200 destinations worldwide. As we continue to grow, maintaining strong shipment safety and regulatory compliance is essential to protecting our network, customers, and carrier relationships.

We're looking for an experienced Head of Shipping Compliance & Dangerous Goods to lead our dangerous goods, prohibited items, and dual-use goods compliance programmes. You'll own the policies, controls, inspections, and incident-response processes that ensure shipments are safe, compliant, and accepted by our carrier partners.

You'll also build and lead our inspection teams, working closely with Operations, Product, Engineering, Legal, and courier partners to strengthen screening processes and balance regulatory compliance with operational efficiency and business growth.

What would you be responsible for:

- Leading Easyship's end-to-end dangerous goods (DG) compliance programme, ensuring prohibited and restricted items are identified and prevented from entering our network.
- Developing and maintaining DG policies and screening rules aligned with IATA DGR, IMDG, ADR, and carrier requirements.
- Ensuring relevant teams meet all DG training, certification, and recertification requirements.
- Defining and maintaining prohibited and restricted-item policies, aligned with carrier requirements and applicable international regulations.
- Managing controls for dual-use and export-controlled goods, partnering with the Head of Trade, Duty & Tax Compliance on sanctions and export controls.
- Working with Product and Engineering to improve automated screening and detection capabilities, including AI and LLM technologies.
- Making decisions on escalated shipments and establishing clear criteria for holding, rejecting, or reporting non-compliant items.
- Building and managing pre-inspection and on-site inspection teams, setting performance targets, training plans, and career development pathways.
- Establishing inspection protocols, escalation procedures, and incident-response processes across global warehouse and fulfilment facilities.
- Managing inspection quality, staffing, coverage, and throughput while balancing compliance with operational efficiency.
- Partnering with courier and carrier partners on DG policies, restricted-item lists, audits, incidents, and compliance reviews.
- Managing carrier claims and penalties, while working with merchants to address repeat non-compliance.
- Collaborating with Customer Success and Marketing to educate merchants on restricted and prohibited goods.
- Monitoring DG incidents, near-misses, and compliance trends, implementing corrective and preventive actions (CAPA).
- Maintaining compliance risk registers and reporting KPIs, inspection performance, and programme updates to leadership.
- Delivering shipment safety and restricted-item training, while managing relationships with external consultants, auditors, and regulatory bodies.

You Might Be a Good Fit If:

- You have 7+ years of experience in dangerous goods, shipping, or logistics compliance, including 3+ years in a leadership role.
- You have experience building and managing DG compliance programmes, with knowledge of IATA DGR, IMDG, and/or ADR regulations.
- You understand prohibited goods, restricted items, dual-use goods, and export controls.
- You have experience managing carrier audits, compliance reviews, incident investigations, and corrective actions (CAPA).
- You are familiar with automated screening and detection tools, including AI and LLM technologies.
- You can translate regulatory requirements into practical operational processes, screening rules, and product improvements.
- You have experience leading inspection or operational teams, ideally in logistics, warehousing, fulfilment, or freight.
- You hold relevant DG certifications (IATA DGR, IMDG, ADR, or DGSA) and have experience delivering compliance training.
- You have strong communication, stakeholder management, and decision-making skills, with the ability to work across global teams.
- You are proactive, detail-oriented, and comfortable balancing compliance, operational efficiency, and business growth in a fast-paced environment.

The Way We Work:

- Ownership: You take responsibility for outcomes, not just tasks
- Collaboration: You share context and move forward together
- Resilience: You adapt quickly and keep momentum
- Integrity: You operate with honesty and transparency
- Diversity: You value different perspectives
- Initiative: You take action and learn by doing
- Growth mindset: You seek feedback and continuously improve

Why You’ll Love Working at Easyship?

- Competitive compensation with equity options
- Comprehensive health insurance
- Gym & wellness reimbursement
- Work from anywhere for up to 4 weeks per year
- Generous vacation policy, duvet days, and mental health days

Easyship is an equal opportunity employer. We make all employment decisions- recruiting, hiring, pay, benefits, training, promotion, leave, and separation based on qualifications, merit, and business needs. We do not discriminate on the basis of race, colour, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, veteran or military status, citizenship, or any other characteristic protected by law.

## About Easyship

## Company Overview
- **One-liner**: Easyship is a global multi-carrier shipping software platform that enables eCommerce businesses of all sizes to compare rates, print labels, automate fulfillment, and manage cross-border logistics with transparent tax and duty calculations.
- **Entity Type**: Private (Series A funded; now a profitable, high-growth scale-up)
- **Headquarters**: New York, United States (with joint headquarters in London, UK and Hong Kong, and offices in Bangalore, Taipei, Singapore, Melbourne, and California)
- **Founded**: 2014
- **Founders**: Tommaso Tamburnotti, Augustin Ceyrac, Paul Lugagne

## Core Business
- Primary industry: eCommerce shipping and fulfillment software (Logistics Technology)
- Target customers: B2B – from small businesses (10–10,000 parcels/month) to enterprise brands (10,000–1M+ monthly shipments), including crowdfunding creators
- Mission or purpose statement: "Democratize shipping for all" – making global shipping accessible, transparent, and affordable for every online seller

## Products & Services
- **Easyship No-Code App**: A drag-and-drop shipping dashboard for small to medium businesses that syncs orders from sales channels, compares courier rates, prints labels, and provides branded tracking – set up in 3–5 minutes.
- **Easyship Shipping API**: An enterprise-grade API with 99.99% uptime for high-volume merchants to integrate shipping automation, rate shopping, and customs documentation directly into their own systems.
- **Crowdfunding Fulfillment Solution**: A specialized suite for Kickstarter and Indiegogo creators, offering backer surveys, courier selection, warehousing, and shipping insurance.
- **Multi-Carrier Rate Shopping**: Intelligent algorithm that automatically recommends the cheapest, fastest, or best-value shipping option from over 550 courier services (UPS, FedEx, DHL, USPS, etc.) with exclusive discounted rates up to 91% off retail.
- **Tax & Duties at Checkout**: Real-time calculation and display of import taxes and duties during checkout (first integrated on Shopify in 2017) to eliminate surprise fees for international buyers.
- **Branded Tracking & Post-Purchase Updates**: Reduces "Where Is My Order?" inquiries by up to 63% with custom tracking pages and automated delivery notifications.

## Market Standing
- **Valuation/Market Cap**: Not disclosed (last known funding: Series A, November 2018)
- **Key Metric**: Annual revenue of $8.0M (LinkedIn estimate) and total funding from Series A (undisclosed amount) from notable investors
- **Notable Investors/Partners**: Lazada, Lamivoie Capital Partners, Rubicon Venture Capital, One Way Ventures, Kima Ventures, Picus Capital. Official partner of Kickstarter and Indiegogo.
- **Growth Signals**:
  - Trusted by over 100,000 brands worldwide
  - Ranked #1 global category leader for shipping software by G2 in the January 2026 Winter Edition
  - Employee headcount grew 22.1% YoY to 149 employees
  - Operates in 50+ origin countries, delivering to 200+ destinations
  - Awarded "Best Startup in Asia" (TechInAsia), "Technology Company of the Year" (ComputerWorld Hong Kong), and multiple American Business Awards

## Competitive Advantages
- **Largest courier network**: Access to 550+ shipping services in one account, with exclusive discounted rates (up to 91% off retail).
- **First-mover in tax/duties transparency**: Pioneered integrated tax and duty calculation at checkout for eCommerce platforms, reducing customer friction for cross-border orders.
- **99.99% platform uptime**: Heavy investment in technical infrastructure ensures reliability for mission-critical shipping operations.
- **Global reach with local presence**: Offices and fulfillment capabilities across North America, Europe, Asia-Pacific, and Australia, enabling true global logistics from a single platform.

## Strategic Focus
- **Aggressive growth target**: Aims for 300% annual growth and continues to expand its global footprint into new origin and destination markets.
- **Product expansion**: Further developing automation, warehousing, and 3PL integrations to offer end-to-end fulfillment beyond shipping labels.
- **Enterprise and API deepening**: Strengthening the high-volume API offering to capture larger merchants and marketplaces.
- **Crowdfunding vertical**: Continuing to build on its official partnerships with Kickstarter and Indiegogo to dominate the creator fulfillment space.

## Why Work Here
- **Culture & values**: Emphasizes mutual respect, diversity, accountability, and collaboration. Described as a group of "engineers, designers, strategists and bubble wrap aficionados" solving the last piece of eCommerce.
- **Global flexwork policy**: "Explore, Experience, and Excel Anywhere for 4 Weeks!" – employees can work from anywhere for up to four weeks per year.
- **Compensation & equity**: Competitive salaries plus equity shares, performance bonuses, and employee stock purchase plan.
- **Wellness & perks**: Robust health insurance (dental, vision), gym reimbursement, mental health days, generous vacation, and office snacks.
- **Diversity & inclusion**: Employee Resource Groups (ERGs), diverse global team across 8 countries, and a commitment to hiring people of all backgrounds.
- **Work model**: Hybrid/in-office presence with offices in New York, London, Hong Kong, Bangalore, Taipei, Singapore, Melbourne, and California. Remote-friendly roles available.
- **Engineering culture**: High ownership, roadmap-driven work, and investment in leading-edge technical infrastructure (99.99% uptime). Tech stack includes Ruby on Rails.

## Sources
1. [easyship.com](https://www.easyship.com/about-us) – Company profile, founders, funding, awards
2. [easyship.com](https://www.easyship.com/careers) – Careers page, perks, global offices, flexwork policy
3. [linkedin.com](https://www.linkedin.com/company/easyship) – LinkedIn company page (employees, revenue, industry, headquarters)
4. [builtin.com](https://builtin.com/company/easyship) – Benefits, culture, open roles, diversity initiatives

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