--- title: 'Head of Delivery at Roboflow' canonical: 'https://feeny.ai/job/head-of-delivery-roboflow-ny-sf-or-fca5zctrdst7' type: 'job' last_seen: '2026-10-12' --- # Head of Delivery at Roboflow - **Company:** Roboflow - **Location:** NY Sf OR, United States - **Employment:** full-time - **Work type:** remote - **Posted:** 2026-10-02 - **Last confirmed live:** 2026-10-12 - **Apply:** https://jobs.ashbyhq.com/roboflow/31fab8bd-58ea-4a91-9e6f-f473cd15b855 ## Job description ## Who We Are Roboflow is on a mission to give software the sense of sight. Our platform makes it easier for developers and organizations to build, deploy, and manage computer vision applications. More than 1 million developers have used Roboflow, and our customers range from startups to some of the largest companies in the world. As computer vision moves from experimentation into production, we're helping companies deploy visual AI into the physical world - across manufacturing, logistics, healthcare, retail, and countless other industries. We're looking for a Head of Delivery to own and scale how we take our most complex customers from vision to production. The Opportunity Our customers come to Roboflow with ambitious problems: automating quality inspection, monitoring infrastructure, understanding physical environments, improving operational workflows, and building entirely new products powered by computer vision. Getting those applications into production often requires much more than handing a customer software. Our Delivery organization, including Implementation Engineering and Forward Deployed Engineering, works alongside customers to turn those ideas into real, production-ready systems. We're looking for a leader who can build this function for the next stage of Roboflow's growth. You'll own the teams, operating model, and customer delivery strategy, while remaining deeply involved in the work yourself. This is not a role for someone who wants to manage delivery from a distance. We expect you to understand our customers' problems, get into the technical details with your team, join critical customer conversations, and help solve the hardest deployments. You'll be both the architect of the organization and an active participant in the work. ## What You'll Do Lead and scale our Delivery organization. Own our Implementation Engineering and Forward Deployed Engineering teams and continue building the organizational structure, roles, processes, and operating cadence required as Roboflow scales. Get hands-on with our hardest deployments. Work directly with customers and your team on complex implementations. You'll be comfortable jumping into an architecture discussion, helping scope a deployment, troubleshooting an implementation, or joining an executive customer conversation when needed. Build the playbook. Create repeatable frameworks for scoping, implementation, deployment, escalation, and handoff without forcing every customer into the same model. Own the path from sale to production. Partner closely with Sales and Solutions Architects before contracts are signed to ensure we're setting customers and our own teams up for successful deployments. Drive customer outcomes and success. Establish clear definitions of implementation success, time-to-value, deployment health, and customer outcomes, and build the systems needed to measure and improve them. Make the organization more scalable. Identify where we should solve a problem through people, process, product, documentation, tooling, or automation. The goal isn't simply to add more Delivery headcount as customers grow. Develop exceptional technical talent. Hire, coach, and develop Implementation Engineers and Forward Deployed Engineers who combine technical depth with strong customer instincts and high ownership. Create tight feedback loops with Product and Engineering. Delivery will see some of our customers' hardest technical problems firsthand. You'll ensure those learnings make their way back into our product and influence where we invest. Partner across GTM. Work closely with Sales, Solutions Architects, Support, and Partnerships to create a seamless customer experience from initial discovery through production deployment and expansion. ## Who You Are - You've built or led a customer-facing technical delivery, forward deployed engineering, implementation engineering, professional services, or similar organization in a technical software company. - You're deeply technical and comfortable working alongside engineers on complex customer problems. - You're a hands-on leader. Managing a team doesn't mean stepping away from the work. - You've personally worked with customers on complex implementations and understand what it takes to move from a promising proof of concept to a production system. - You know how to balance customer-specific needs with the need to build a scalable product and organization. - You're an excellent people leader who can attract, develop, and retain highly technical, high-agency talent. - You can operate comfortably across technical and business audiences — from engineers working through an architecture problem to executives discussing business outcomes. - You have strong judgment around prioritization and resource allocation, particularly when multiple important customers need support at the same time. - You thrive in environments where the playbook is still being written. We'd Be Especially Excited If - You've built a Delivery or Forward Deployed Engineering function from an earlier stage. - You've worked in developer tools, infrastructure, AI/ML, data platforms, robotics, computer vision, or another deeply technical product environment. - You've supported deployments involving both software and the physical world. - You have experience working with enterprise customers on complex, multi-stakeholder deployments. - You've built systems that meaningfully improved time-to-value or made a services-heavy motion more repeatable and scalable. - You’ve owned the entire customer success process. What Success Looks Like Within your first year, you've built a clear operating model across Implementation Engineering and Forward Deployed Engineering, created stronger consistency in how we scope and execute customer deployments, and developed a team capable of supporting increasingly complex customers. Our largest customers are getting to production faster and with greater predictability. Sales, Product, Engineering, and Delivery have clear feedback loops and ownership boundaries. And as the organization has grown, you've remained close enough to the work that when an important customer hits a difficult technical problem, you're someone the team wants in the room. ## Why Roboflow Computer vision is moving from research and experimentation into the real world. The companies that successfully deploy it won't just need great models. They'll need to integrate visual AI into existing systems, hardware, workflows, and physical environments. Delivery sits directly at that intersection. You'll have the opportunity to build the organization that helps some of the world's most ambitious companies turn computer vision from an idea into something running in production — while helping Roboflow learn how to make that process dramatically easier for every customer that follows. ## About Roboflow ## Company Overview - **One-liner**: Roboflow provides an end-to-end platform for developers and enterprises to build, train, and deploy computer vision applications. - **Entity Type**: Private (Series B – $40M raised Nov 2024) - **Headquarters**: Distributed company with offices in New York City and San Francisco; headquartered in the Midwestern United States - **Founded**: 2019 - **Founders**: Brad Dwyer, Joseph Nelson ## Core Business - **Primary industry/industries**: Computer Vision, Artificial Intelligence, Developer Tools - **Target customers**: Developers, machine learning engineers, enterprises (B2B); over half of the Fortune 100 use Roboflow - **Mission statement**: "Make the physical world programmable." [roboflow.com/about](https://roboflow.com/about) ## Products & Services - **[Roboflow Platform](https://roboflow.com/)**: End-to-end tooling for dataset management, model training, and deployment. Supports annotation, versioning, training with popular frameworks, and deployment to cloud or edge devices. - **[Inference](https://roboflow.com/inference)**: Open source, production-ready inference server for running computer vision models. Deployable on cloud infrastructure or edge devices. Compliant with SOC2 Type 2 and HIPAA. - **[Supervision](https://roboflow.com/supervision)**: Open source library offering utilities for annotation, object tracking, model chaining, and custom pipeline logic. - **[Autodistill](https://roboflow.com/autodistill)**: Open source tool for using large foundation models to label data, enabling training of smaller, faster supervised models. - **[Notebooks](https://roboflow.com/notebooks)**: Open source Jupyter Notebooks demonstrating training and inference with state-of-the-art computer vision models. ## Market Standing - **Valuation/Funding**: $63M+ total raised (Series B of $40M announced Nov 2024) [roboflow.com/careers](https://roboflow.com/careers) - **Key Metric**: Over 1 million developers and 16,000+ organizations use Roboflow; more than two-thirds of the Fortune 100 build with Roboflow - **Notable Investors/Partners**: Amjad Masad (CEO Replit), Guillermo Rauch (CEO Vercel), co-founders of OpenAI, Stripe, Firebase, Segment. Jeff Dean (Chief Scientist, Google DeepMind) is an advisor. [roboflow.com/about](https://roboflow.com/about) [crunchbase.com](https://www.crunchbase.com/organization/roboflow) - **Growth Signals**: Released RF-DETR (state-of-the-art real-time object detection model) in March 2025; expanded enterprise-grade infrastructure (SOC2, HIPAA); integrations with NVIDIA, Azure, CVAT; growing customer base across industries (sports, manufacturing, logistics). ## Competitive Advantages - **End-to-end platform** covering the entire computer vision pipeline from data labeling to deployment. - **Open source core tools** (Inference, Supervision, Autodistill) build a large developer community and ecosystem. - **Enterprise-grade security and compliance** (SOC2 Type 2, HIPAA, encryption, A+ SSL rating) lowering barriers for regulated industries. - **Strong integration ecosystem** with frameworks (PyTorch, TensorFlow), cloud providers (AWS, Azure, GCP), and hardware (NVIDIA). - **Community scale** (1M+ developers) creates network effects and accelerates model improvement. ## Strategic Focus - **Enterprise adoption**: Investing in enterprise tooling, compliance, and customer success (e.g., HIPAA BAAs, dedicated support). - **Open source leadership**: Continuing to release and maintain popular open source projects (Inference, Supervision, Autodistill) to drive adoption and innovation. - **Edge deployment**: Optimizing for running models on edge devices (cameras, drones, mobile) with minimal friction. - **Foundation model integration**: Using large vision models to generate training data for smaller, efficient models (Autodistill) and releasing state-of-the-art models like RF-DETR. ## Why Work Here - **Culture**: Values include "full-stack people" (ownership beyond role), "together everywhere" (remote collaboration), and "curious, crafty, committed" (autonomy, problem-solving, teamwork). [roboflow.com/careers](https://roboflow.com/careers) - **Work model**: Distributed-first with dedicated offices in NYC and SF; two company-wide onsites per year. - **Benefits**: Competitive salary & equity, unlimited vacation, parental leave & fertility support, medical/vision/dental, mental health support, $4,000 annual travel stipend, $350/month productivity stipend, $350/month AI tool stipend, home office stipend, relocation stipend. - **Impact**: Work spans industries like sports (Wimbledon), manufacturing (Rivian), and logistics (BNSF Railway). ## Sources 1. [roboflow.com](https://roboflow.com/) 2. [roboflow.com/about](https://roboflow.com/about) 3. [roboflow.com/careers](https://roboflow.com/careers) 4. [crunchbase.com](https://www.crunchbase.com/organization/roboflow) 5. [ycombinator.com](https://www.ycombinator.com/companies/roboflow) ## Other roles at Roboflow - [Head of Partnerships](https://feeny.ai/job/head-of-partnerships-roboflow-ny-sf-or-yn49qgdkbzbe) — NY Sf OR, United States - [Customer Success Engineer](https://feeny.ai/job/customer-success-engineer-roboflow-ny-sf-or-v1wsgw463j3h) — NY Sf OR, United States - [Sales Development Leader](https://feeny.ai/job/sales-development-leader-roboflow-new-york-f5grfbmv1veg) — New York, NY - [Commercial Sales Leader](https://feeny.ai/job/commercial-sales-leader-roboflow-new-york-7x7ds4tshkba) — New York, NY - [Business Development](https://feeny.ai/job/business-development-roboflow-san-francisco-j8swq2pe3bh4) — San Francisco, CA - [Senior Software Engineer](https://feeny.ai/job/senior-software-engineer-roboflow-san-francisco-cw15g2gcvpf6) — San Francisco, CA - [Growth Lead](https://feeny.ai/job/growth-lead-roboflow-san-francisco-5kajx8d3afmj) — San Francisco, CA - [Research Scientist](https://feeny.ai/job/research-scientist-roboflow-san-francisco-8cy36mh11z3t) — San Francisco, CA - [Strategic Projects Lead](https://feeny.ai/job/strategic-projects-lead-roboflow-san-francisco-5vw2mgrgtvk2) — San Francisco, CA - [Solutions Architect](https://feeny.ai/job/solutions-architect-roboflow-ny-sf-3ymj8eh7jtrr) — NY Sf, OR