--- title: 'Head of Demand Planning & S&OP at Rohlik' canonical: 'https://feeny.ai/job/head-of-demand-planning-s-op-rohlik-prague-6tt7t9n95frr' type: 'job' last_seen: '2026-10-30' --- # Head of Demand Planning & S&OP at Rohlik - **Company:** Rohlik - **Location:** Prague, Czech Republic - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-10-29 - **Last confirmed live:** 2026-10-30 - **Apply:** https://jobs.ashbyhq.com/rohlik/c05afa21-325a-4ba0-8799-ef1ec50e90e0 ## Job description Forecasting at Rohlik currently drives operations across 12 fulfilment centres and 25,000 SKUs in five countries. Up until now, it has operated across local spreadsheets, individual judgement calls, and manual edits. It works, but it relies heavily on personal memory, lacks formal governance, and relies on manual routines. As we continue to scale Europe’s leading online grocery delivery service, we are establishing Integrated Business Planning (IBP)/Sales and Operations Planning (S&OP) as a brand-new Group department. The mission is to transform our current forecasting into an automated, governed, and scalable planning capability. As Head of Demand Planning & S&OP, you will build this function from the ground up. You will own the Group demand forecast, establish the global S&OP cadence, build and lead the team, and work hand-in-hand with BI, Product, and Engineering to replace manual routines with modern, automated tooling. ## Why this role is exciting - Build from the ground up: This is a build role, not a position where you inherit an established setup. You will define the operating model, set governance across five markets, and recruit your own team. - Direct C-level impact: You will stay close to the numbers daily, owning the daily forecast update delivered directly to the CEO, while framing strategic scenarios and trade-offs for executive decision-making. - Automation & product ownership: Rohlik is an AI-first company. You will partner directly with BI and Engineering to automate planning inputs, create override logs, and launch automated plan-change notifications. - Cross-functional authority: You won't just compile numbers. You will work at Director level to challenge Marketing uplifts, Commercial pricing, and Ops capacity, ensuring alignment across Commercial, Ops, and Finance. - Multi-country scale: You will shape planning standards across all our active markets: the Czech Republic, Germany, Austria, Hungary, and Romania. ## What you will own and deliver - Build the department: Hire and develop the IBP/S&OP team, transition from single-person routines to a documented, resilient team structure with no single point of failure. - Demand forecast & executive briefing: Own the Group demand forecast end-to-end and personally deliver the daily operational forecast brief to the CEO. - S&OP cadence & operating plan: Establish the Group S&OP cycle, consolidating commercial, operational, and financial commitments into a single constrained operating plan. - Governance & standards: Define planning responsibilities, KPI definitions, approval thresholds for manual adjustments, and escalation rules across CZ, HU, RO, DE, and AT. - Automation roadmap: Act as the business owner for custom planning products, driving the rollout of mass uploads, automated locks, override logging, and instant plan-change alerts to Ops and Supply. - Cross-functional alignment: Partner at Director level with Marketing, Commercial, Supply, Fulfilment, Last Mile, Finance, and BI, reconciling operational plans with financial outlooks. - Forecast accuracy & stability: Drive plan attainment and forecast value added over statistical baselines, maintaining high forecast accuracy (targeting ≥ 98% on orders and orderlines). ## What we are looking for - Proven leadership in planning: 5+ years of progressive experience in Demand Planning, S&OP, Integrated Business Planning, or Supply Chain operational planning. - Build track record: Demonstrated experience building or re-platforming a planning function from scratch — including team, processes, and tools. - Automation mindset: Direct experience driving the automation of manual planning routines alongside BI, Data, or Engineering teams. - Executive presence: Ability to distil complex, multi-market data into clear, concise updates for the CEO under tight deadlines. - Multi-market oversight: Proven track record running S&OP or demand reviews across multiple countries, sites, or business units. - Financial & commercial acumen: Strong understanding of service, cost, and cash trade-offs to reconcile operational plans with budget requirements. - Hands-on approach: Willingness to balance strategic function-building with daily operational detail and direct ownership of key briefings. - Languages: Fluent English is required. Knowledge of Czech, Slovak, German, or Hungarian is an advantage. ## Preferred qualifications - Background in online grocery, perishables, or fast-moving, high-SKU retail environments. - Experience acting as a product owner for internal or custom-built planning tools working alongside ML and Product teams. What’s in it for you - Fair reward - You’ll get a strong fixed salary — no bonus games, no politics. Great work is rewarded clearly and fairly. - Good food every day - You’ll enjoy a free lunch every day and fresh fruit & veggies in the office. Because good food fuels great work. - Life, not just work - You’ll have real flexibility – three days in the office, 2 days Home Office where it suits you. And unlimited paid vacation based on trust. - Personal growth - You’ll grow as fast as Rohlik does. Every challenge is a chance to learn and make an impact. - Real impact - What you do here matters. You’ll see your work changing how people eat and live — from day one. - Recognition among colleagues - Your effort won’t go unnoticed. You can recognise others (and be recognised) through peer credits to use in our internal cafeteria. - Xtra membership - You’ll get free Xtra membership and 10% cashback on everything you buy on [Rohlik.cz](http://Rohlik.cz). - Sport & wellbeing - You’ll stay active with company sports challenges or a subsidised Multisport card. - A team that sticks together - You’ll work with people who move fast, support each other and celebrate wins together. - If this sounds like you…You’re someone who takes ownership, acts fast and gets things done. Ready to bake something great with us? ## #LI-FK1 ## About Rohlik ## Company Overview - **One-liner**: Rohlik Group is a European technology leader in e-grocery, offering fast, same-day delivery of up to 25,000 items through proprietary AI-powered logistics. - **Entity Type**: Private – Unicorn (valuation >€1 billion as of July 2021) - **Headquarters**: Prague, Czech Republic - **Founded**: 2014 - **Founders**: Tomáš Čupr (Founder & Group Chief Executive Officer) ## Core Business - **Primary industry**: E-grocery / Online food retail, with a strong technology and logistics foundation. - **Target customers**: B2C (households and families across Europe) and B2B (retailers via Veloq platform). - **Mission or purpose**: “Eat well, live well” – helping Europeans lead healthier and happier lives through a radically improved grocery experience. ## Products & Services - **Rohlik.cz (Czechia)**: Flagship service – 17,000+ items, delivery in 60 minutes or within 15‑minute slots, same‑day delivery. Also offers private labels and farm‑to‑door local produce. - **Kifli.hu (Hungary)**: Same model as Rohlik.cz, delivering to Budapest and surrounding areas. - **Gurkerl.at (Austria)**: Vienna‑based e‑grocery service, re‑opened with ARCOS automation in October 2024. - **Knuspr.de (Germany)**: Serving Munich, Frankfurt, Berlin – integrated with Amazon (store‑in‑store) and Wolt. Munich exceeding 100,000 monthly orders. - **Sezamo.ro (Romania)**: Launched in early 2022, delivers 8,000+ products within 2‑hour windows. - **Bringmeister (Germany)**: Acquired September 2023, operations transitioned to Knuspr’s automated fulfillment. - **Veloq (B2B Platform)**: Standalone subsidiary launched in October 2025 – offers Rohlik’s full grocery operating system (including ARCOS, AI tools) to retailers worldwide. - **Private Labels & Xtra Loyalty Program**: High‑quality own‑brand products; Xtra program offers 10% rebates on private label and organic items. ## Market Standing - **Valuation**: >€1 billion unicorn (July 2021) – “reaching unicorn status with a valuation above €1 billion” [rohlik.fund](https://www.rohlik.fund/public/files/ke-stazeni-en/rohlik-group-annual-report-fy-2025.pdf). - **Key Metric (Revenue)**: €1.1 billion revenue in FY 2024/25 (+34% YoY); 17.5 million orders (+35% YoY); gross profit €389 million (+38% YoY) [rohlik.fund](https://www.rohlik.fund/public/files/ke-stazeni-en/rohlik-group-annual-report-fy-2025.pdf). - **Total Funding**: €481 million raised since 2021, including €121m (March 2021, Partech/Index Ventures), €220m Series D (June 2022, Sofina), and €160m (June 2024, EBRD) [rohlik.fund](https://www.rohlik.fund/public/files/ke-stazeni-en/rohlik-group-annual-report-fy-2025.pdf). - **Notable Investors/Partners**: Partech, Index Ventures, Sofina, European Bank for Reconstruction and Development (EBRD), Amazon, Wolt. - **Growth Signals**: 34% revenue growth; Czechia delivered €58m adjusted EBITDA; group operating loss per order reduced by 39% YoY to €3.6; over 33% of last‑mile fleet electric; 11 fulfillment centers (6 automated); 7,000+ employees [rohlik.fund](https://www.rohlik.fund/public/files/ke-stazeni-en/rohlik-group-annual-report-fy-2025.pdf). ## Competitive Advantages - **Proprietary Technology**: ARCOS – AI‑driven warehouse control system (98% demand prediction accuracy, 30% efficiency gains); robotic picking lines (150–160 units/hour). - **Speed & Reliability**: 15‑minute delivery windows with 97% reliability; 60‑minute standard delivery; Net Promoter Score of 70% across all countries. - **Scale & Profitability Proof**: Czechia profitable (positive EBITDA); economics proven at scale – “the economics of e‑grocery work when powered by Rohlik technologies”. - **Asset‑Light B2B Model**: Veloq platform enables near‑zero marginal cost software revenue, positioning the company as a tech platform rather than a pure retailer. - **Sustainability**: Electric last‑mile fleet, reusable bags (48% in Czechia), upcycling category (first European retailer to launch dedicated upcycling category). ## Strategic Focus - **International Expansion**: Targeting Germany (Europe’s largest economy) with Amazon and Wolt partnerships; potential further geographic growth. - **AI & Automation**: Rolling out ARCOS and robotic picking to all fulfillment centers; continuous improvement in efficiency and cost reduction. - **B2B Platform (Veloq)**: Monetizing Rohlik’s operating system for third‑party grocers – a high‑margin, scalable revenue stream. - **Assortment Expansion**: Private label brands, local sourcing, upcycling products, and a growing loyalty program (Xtra). ## Why Work Here - **Culture & Impact**: “Amaze the customer” ethos; 7,000+ colleagues from Amazon, Ocado, Netflix, SpaceX; entrepreneurial culture with global expertise [rohlik.fund](https://www.rohlik.fund/public/files/ke-stazeni-en/rohlik-group-annual-report-fy-2025.pdf). - **Work Flexibility**: “Work from anywhere” policy explicitly mentioned on career pages; offices in Prague, Vienna, Munich, Frankfurt, Budapest, Bucharest [career.rohlik.group](https://career.rohlik.group/group). - **Growth Trajectory**: 34% revenue growth, expanding into new markets, launching B2B platform – high potential for career development. - **Notable Perks**: Sustainability focus (electric fleet, upcycling), employee discounts (Xtra loyalty), modern offices (Prague office in Karlín district). - **Engineering Environment**: Data‑led tech company; AI, robotics, and warehouse automation at core; strong emphasis on technology innovation. ## Sources 1. [rohlik.group (Company Overview)](https://www.rohlik.group/) 2. [rohlik.group (Business Fundamentals)](https://www.rohlik.group/business-fundamentals) 3. [career.rohlik.group (Careers & Culture)](https://career.rohlik.group/group) 4. 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