--- title: 'Head of Design, Consumer at Owner.com' canonical: 'https://feeny.ai/job/head-of-design-consumer-owner-com-san-francisco-zt5p2zgktp3s' type: 'job' last_seen: '2026-11-10' --- # Head of Design, Consumer at Owner.com - **Company:** Owner.com - **Location:** San Francisco, CA - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-11-10 - **Last confirmed live:** 2026-11-10 - **Apply:** https://jobs.ashbyhq.com/owner/9310d865-9789-4513-ad9f-f3bf3fa44e64 ## Job description ## About Owner Owner is the AI-native system local business owners use to succeed, starting with restaurants. We’re building the system that replaces the many tools owners use to run their business. It powers everything from the restaurant’s website, online ordering, CRM, POS, and more. Product philosophy Most small business software makes owners do the work to get what they want: sales growth and profit growth. Owner does the work for them agentically. Our system drives demand, converts it, and helps operators run their business day to day. As it improves, the business improves with it. Using Owner should feel like having a team of great operators, engineers, and marketers working for you. Our vision We’re starting by helping independent restaurants succeed online. But it’s not just restaurants that need our help. Most local businesses are struggling with these same problems. Huge technology corporations are taking their customers, bleeding their profits, and making it hard for them to survive. Once we nail the solution for restaurants – we’ll scale it into every other local business type. In the future we envision, tens of millions of local business owners will use our technology to succeed in the digital age. Our traction Since 2020, we've generated tens of millions in revenue and processed over a billion dollars of online orders. 1 in 5 Americans have used an [Owner.com](http://Owner.com) website. More importantly, we’ve helped over 20,000 restaurant owners, and saved them nearly $200 million in fees. ## Our team Our team is now in the low hundreds. We’ve got top talent from the most successful companies in SMB software, including: Shopify, HubSpot, DoorDash, ServiceTitan, Rappi, Faire and Stripe. We’ll be scaling even faster in 2026 to keep pace with our customer growth. Where we work Owner is a remote-first, global company headquartered in San Francisco, with a sales hub in Toronto. For a few of our roles we prioritize in-person collaboration at one of our office locations. Most of our teammates are distributed throughout the globe. Please review the role description and discuss with your recruiter for more details on location! ## Why we want you Owner powers the digital guest experience for thousands of restaurants, from online ordering and branded apps to loyalty and lifecycle engagement. We're hiring a Head of Design, Consumer to own that experience end to end, shaping how millions of guests discover, order from, and return to their favorite restaurants. This is a hands-on leadership role. You'll set the design vision, lead a small, high-performing team, and personally drive the most complex design challenges. You'll build systems that scale across thousands of distinct restaurant brands while directly influencing conversion, retention, and revenue. Owner is essentially the developer, branding agency, and CMO for every one of our customers. We have a unique opportunity to provide tools that enable rich brand expression that delivery apps would never support, while also facilitating world class consumer ordering experiences. The Impact you'll have - Own the consumer experience. Set the design vision across online ordering, native mobile apps, loyalty, and lifecycle engagement. - Build for scale. Create flexible design systems that deliver exceptional, differentiated experiences across thousands of restaurant brands. - Lead through craft. Stay hands-on in design, prototyping, and execution while raising the bar for a senior team. - Drive measurable outcomes. Use experimentation, customer insights, and data to improve conversion, repeat orders, and revenue. - Build AI-native experiences. Design and ship intelligent consumer experiences, leveraging AI and code to accelerate execution. - Shape product strategy. Partner with Product, Engineering, and Data Science to identify opportunities, make tradeoffs, and ship high-impact work. ## What we're looking for - 8+ years in product design, including experience leading and developing high-performing designers. - Exceptional hands-on craft. A portfolio demonstrating personal ownership of complex, high-quality consumer experiences. - Experience building scalable design systems, ideally across multi-brand, white-label, or multi-tenant products. - Deep expertise in consumer products, commerce, and native mobile (iOS/Android). - AI-native practitioner who prototypes, designs in code, and has shipped AI-powered product experiences. - Proven ability to connect design decisions to business outcomes through experimentation and measurable impact. - Strong product judgment, high ownership, urgency, and a willingness to challenge assumptions and execute through ambiguity. Notice - Employment Scams Communication from our team regarding job opportunities will only be made by an Owner team member with an @owner.com email address. We do not conduct interviews over email or chat platforms, and we will never ask you to provide personal or financial information such as your mailing address, social security number, credit card numbers or banking information. If you believe you are being contacted by a scammer, please mark the communication as "phishing" or “spam” and do not respond. ## #LI-AB1 ## About Owner.com ## Company Overview - **One-liner**: Owner.com provides an all-in-one AI-powered platform for independent restaurants to build websites, drive online orders, create branded apps, and automate marketing, acting as a Shopify‑meets‑HubSpot for the food industry. - **Entity Type**: Private (Series C; raised $120M in latest round) - **Headquarters**: San Francisco, California, United States - **Founded**: 2020 - **Founders**: Adam Guild (CEO) and Dean Bloembergen (CTO) ## Core Business - **Primary industry**: Restaurant technology / Food & beverage SaaS - **Target customers**: Independent restaurants and local businesses (B2B, SMB) - **Mission**: To help local businesses succeed online by providing a complete growth system that lets them compete with large corporations. ## Products & Services - **AI‑Powered Website & Branded App**: Custom, commission‑free online ordering for restaurants, including guest management and marketing automation. - **Automated Marketing Platform**: Email and text marketing campaigns driven by AI, designed to increase customer retention and order frequency. - **Customer Relationship Management (CRM)**: Tools to manage customer data, preferences, and loyalty programs. - **Delivery Without Commission**: Owner enables restaurants to accept orders directly without paying third‑party delivery fees. ## Market Standing - **Valuation / Market Cap**: Not publicly disclosed - **Key Metric**: Total funding of **$182.2M** (8 rounds), including a $120M Series C; annual revenue estimated at **$15M** (LinkedIn data) — the company itself describes “tens of millions in revenue.” - **Notable Investors**: Benchmark, Headline, Redpoint; individual investors include Fidji Simo (former Instacart CEO), Dharmesh Shah (HubSpot co‑founder), Jack Altman (Lattice CEO), Alex Bard, and others. - **Growth Signals**: - Headcount grew **109.8% YoY** to **507 employees** (as of mid‑2026). - Global presence across 48 countries, with major hubs in San Francisco, Toronto, Colombia, and Mexico. - Over **100,000+ restaurants** served, processing hundreds of millions of orders. ## Competitive Advantages - **All‑in‑One Platform**: Combines website, app, ordering, marketing, and CRM in a single solution — replacing the need for multiple tools. - **Zero Commission on Orders**: Direct ordering removes third‑party delivery fees, a major pain point for independent restaurants. - **AI‑First Strategy**: Uses artificial intelligence for marketing automation, personalization, and customer insights, differentiating from traditional restaurant tech providers. - **Speed & Ownership Culture**: Emphasizes rapid execution and individual ownership, enabling fast product iteration and customer responsiveness. ## Strategic Focus - **Scale Beyond Restaurants**: Vision to extend the platform to all local business types (e.g., pizzerias, retail, services) after perfecting the restaurant use case. - **Deepen AI Capabilities**: Building AI that “every local business owner will use to succeed” — likely expanding automation, predictive analytics, and natural language interfaces. - **International Expansion**: Growing team globally (48 countries) with remote‑first operations; hiring aggressively in engineering, sales, and customer success. ## Why Work Here - **Culture & Values**: “Build as an Owner,” “Move fast, deliver excellence,” “Obsess over customers,” “Bring good energy,” and “Scale yourself” — reinforced weekly at all‑hands meetings. - **Remote‑First**: Most roles are fully remote, with occasional in‑person collaboration in San Francisco or Toronto sales hub. - **Compensation & Benefits**: - Competitive base salary (e.g., $135k–$150k for People Business Partner role) - Generous pre‑IPO equity package - Comprehensive health, dental, and vision insurance - Unlimited / flexible PTO + extra perks (lifestyle stipend, monthly good‑vibes budget) - **Engineering Culture**: High talent density; teams include alumni from Shopify, HubSpot, DoorDash, ServiceTitan, Stripe, and Rappi. Focus on fast learning (“reading is a superpower”) and data‑driven decisions. - **Growth Trajectory**: Hyper‑growth startup with 68+ open roles across engineering, product, sales, and operations — significant opportunity for career acceleration. ## Sources 1. [owner.com/careers](https://www.owner.com/careers) 2. [owner.com/leadership](https://www.owner.com/leadership) 3. [LinkedIn Company Page – Owner.com](https://www.linkedin.com/company/owner-com) 4. [Lever Job Posting – People Business Partner](https://jobs.lever.co/owner/a1afd527-13b3-4e32-a6d5-515acf5d6bcb) 5. [LinkedIn Jobs Page – Owner.com](https://www.linkedin.com/company/owner-com/jobs) ## Other roles at Owner.com - [Workforce Manager, Support](https://feeny.ai/job/workforce-manager-support-owner-com-united-states-nga459p0bw74) — United States - [Senior Manager of Customer Success (Enterprise)](https://feeny.ai/job/senior-manager-of-customer-success-enterprise-owner-com-united-states-fvwm4w8wgr23) — United States - [Staff Software Engineer - Orders Platform](https://feeny.ai/job/staff-software-engineer-orders-platform-owner-com-united-states-788b3x124n85) — United States - [Creative Director, Performance Marketing](https://feeny.ai/job/creative-director-performance-marketing-owner-com-san-francisco-san2fy5c5prj) — San Francisco, CA - [Staff Product Manager, In Store Offerings](https://feeny.ai/job/staff-product-manager-in-store-offerings-owner-com-united-states-or-qcm6epe6817e) — United States OR, Canada - [Sales Enablement Manager, Account Executives](https://feeny.ai/job/sales-enablement-manager-account-executives-owner-com-toronto-0gemeyb0a4qb) — Toronto, Canada - [POS Customer Success Manager, LATAM](https://feeny.ai/job/pos-customer-success-manager-latam-owner-com-colombia-t0pb71nf3n5t) — Colombia - [QA, Customer Success Manager, LATAM](https://feeny.ai/job/qa-customer-success-manager-latam-owner-com-colombia-4tbshg5qbwqv) — Colombia - [Customer Success Manager - Costa Rica](https://feeny.ai/job/customer-success-manager-costa-rica-owner-com-costa-rica-vsd7yys8dj71) — Costa Rica - [Customer Success Manager - Mexico](https://feeny.ai/job/customer-success-manager-mexico-owner-com-mexico-bw588gydtz8j) — Mexico