---
title: 'Head of Design (Remote - Work from Anywhere) at Xapo Bank'
canonical: 'https://feeny.ai/job/head-of-design-remote-work-from-anywhere-xapo-bank-gibraltar-x5m1mdsegbxm'
type: 'job'
last_seen: '2026-09-10'
---

# Head of Design (Remote - Work from Anywhere) at Xapo Bank

- **Company:** Xapo Bank
- **Location:** Gibraltar
- **Work type:** remote
- **Posted:** 2026-07-15
- **Last confirmed live:** 2026-09-10
- **Apply:** https://job-boards.greenhouse.io/xapo61/jobs/7802655003

## Job description

Work from anywhere, impact everywhere

Diversity is at the heart of who we are at Xapo Bank. We’re a fully distributed team of over 160 Xapiens that work remotely from 50+ countries around the world.

Our beginning: A world that enjoys economic freedom and wealth protection,no matter where you live or who is running your country. To achieve that, we search the world for the best people for the job. We work hard, think globally, and inspire each other to learn and grow. We are committed to changing the way things are done.

Although we are headquartered in Gibraltar, this is a full time, 100% remote position Work from anywhere!

Position overview

As the Head of Design, you will lead our design organisation, owning the design quality of every customer journey end-to-end — how our client-facing touchpoints across product, web and more look, feel, and function at every step — in close partnership with Product, who own the journeys and priorities, and Marketing, who lead brand strategy and identity.

This is a broad executive mandate where you will own not only the craft of design but its measurable impact on the business. You will champion design excellence, build deep partnerships with Product and Marketing to ensure a single, cohesive experience from first impression to daily use, and grow a world-class remote design culture. Your mission is to translate complex financial and cryptocurrency concepts into a beautiful, cohesive, and trust-building experience — and to demonstrate, through outcomes, that great design is working.

## Responsibilities

- Design Strategy and Vision. Define, champion, and execute the long-term design vision for Xapo's client-facing touchpoints across mobile and web — treating measurable user-experience quality, not just aesthetics, as the standard of success.
- Design Performance & Outcomes. Own the metrics that demonstrate design's business impact such as task-completion and speed in core journeys and design-system adoption, reporting on these quarterly at the executive level.
- Operational Leadership of the Design Function. Run design as a fully accountable business function, owning headcount planning, prioritisation, and delivery, so the organization scales predictably alongside Product and Engineering.
- Brand Partnership and Experience Continuity. Partner closely with Marketing, who lead Xapo's brand strategy and identity, to ensure that brand is expressed faithfully throughout the user journey — creating a seamless aesthetic and narrative transition from public campaigns to in-app transactional flows, with clear swimlanes and shared rituals between the two teams.
- UX Architecture and Flow Optimisation. Oversee user research and journey mapping to elevate the design and usability of complex regulatory, private banking, and crypto-native payment flows — working with Product, who own the journeys themselves, to reduce friction without compromising security.
- Design Systems and Operations. Scale and govern a unified design language and Figma system — co-developed with Marketing's brand team where the system touches brand expression — to drive velocity, consistency, and visual quality across product and web.
- Operationalised Research and Testing. Standardise a culture of data-informed design, embedding regular usability testing and customer discovery as a standard gate before handoff to ensure high-quality, validated releases.
- Cross-Functional Executive Collaboration. Work closely with Product and Engineering leadership so the design organisation is engaged early, bringing craft and usability expertise into strategic direction and product requirements from the earliest stages — and act as design's ambassador to Marketing, Compliance, and other key stakeholders.
- Responsible AI Design Governance. Partner with security and AI engineering teams to establish a safe, governed framework for utilising AI tools in asset creation and UX personalisation.
- Team Leadership and Culture. Recruit, mentor, and lead a remote, multi-disciplinary design organisation spanning Product Design, Research, and UX Writing, fostering a culture of craft, critique, and continuous growth.

## Skills needed

- 10+ years of digital design experience, with at least 4+ years in an executive leadership role (Director/VP) managing multi-disciplinary design teams in a high-growth fintech, neobank, or digital asset platform.
- Broad creative fluency, with a strong portfolio demonstrating complex interactive product design executed to a high aesthetic standard, and a proven ability to work within and extend an established brand identity.
- Proven track record of improving key business and design metrics (conversion, NPS, task completion, and platform ratings) through design-led initiatives.
- Demonstrated ability to resolve operational friction, streamline design workflows, and build high-trust partnerships with marketing, product, and engineering teams — particularly experience navigating shared ownership of brand between design and marketing functions.
- Deep knowledge of native mobile platform guidelines (iOS and Android) and modern Web standards, along with experience scaling enterprise-grade design systems.
- Strong familiarity with the unique UX and trust challenges in fintech, banking, and digital assets.
- Exceptional communication and executive storytelling skills, with the ability to clearly articulate the business value of design decisions to the C-suite and board.
- Operational, direct, and collaborative leadership style tailored for a fully remote, globally distributed environment.

Other requirements

- A dedicated workspace.
- A reliable internet connection with the fastest speed possible in your area.
- Alignment with Our Values and the Xapo Values-Driven Leadership principles.

Why work for Xapo?

Impact Globally, Work Remotely.

- Shape the Future Improve lives through cutting-edge technology, work 100% remotely from anywhere in the world.

- Great work-life balance Build amazing things with a balance of autonomy and collaborative teamwork. Set your own work schedule and make use of a flexible PTO plan when you need to recharge.

- Expect Excellence Collaborate, learn, and grow with a high-performance team. Learn how you learn best - from books to conferences, you’ll get a yearly budget for your individual learning and development goals.

At Xapo, we prioritize consumer protection and adhere to regulatory requirements by ensuring that all Xapiens are accountable for upholding principles of fair treatment, transparency, and ethical conduct in their interactions with customers and stakeholders.

## About Xapo Bank

## Company Overview
- **One-liner**: Xapo Bank is the world’s first fully regulated Bitcoin-enabled bank, integrating traditional banking with Bitcoin to let users secure, spend, and grow their wealth.
- **Entity Type**: Private (Series A)
- **Headquarters**: Gibraltar
- **Founded**: 2013 (founded as a Bitcoin wallet/custodian); 2014 (formal incorporation as a bank)
- **Founders**: Wences Casares (founder of Xapo; also founded Lemon Wallet and was an early Bitcoin advocate)

## Core Business
- **Primary Industry**: Financial Services (crypto-native banking, Bitcoin custody, fiat banking)
- **Target Customers**: B2C (individuals seeking to hold, spend, and earn interest on Bitcoin and USD), with a focus on high-net-worth and retail Bitcoin holders
- **Mission or Purpose**: "To provide our members with the best crypto-native banking experience that is secure, accessible and flexible. Because we believe that financial security is a right, not a privilege, and should be within reach of every individual."

## Products & Services
- **Xapo Bank Account**: A regulated bank account that combines a USD fiat account (with deposit guarantee up to GBP 120,000) with a Bitcoin wallet. Users can earn up to 4% APY on USD deposits and compounding returns in Bitcoin on both USD and BTC balances.
- **Bitcoin Custody & Vault**: Triple-layered security including underground vaults (physical), MPC (multi-party computation) technology, and tailored personal access. Bitcoin is held in a 1:1 reserve, segregated from corporate funds, and never rehypothecated.
- **Global Payments**: Send, spend, and receive money in major currencies (USD, EUR, GBP) 24/7 with no FX fees via international payment networks and blockchain rails.
- **Institutional Services**: Dedicated relationship managers, segregated custody, and transparency reports for high-net-worth individuals and institutional clients.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed (private company)
- **Key Metric**: Total Funding of **$40M** (Series A); annual revenue not publicly available
- **Notable Investors/Partners**: Greylock Partners (led Series A), with additional support from other venture investors; audited by a Big 4 firm; regulated by the Gibraltar Financial Services Commission (GFSC)
- **Growth Signals**: 110 employees (+7% YoY), operating in 38 countries, with a global remote workforce spanning 50+ countries. The company has been profitable and operational for over a decade (since 2013). Recent hiring for VP of Customer Success, Software Engineers, and Investment Manager indicates continued expansion.

## Competitive Advantages
- **First-Mover & Regulatory Moat**: The first Bitcoin-enabled bank to be fully regulated (GFSC) and compliant with AML/KYC standards, providing a clear legal framework for both fiat and digital assets.
- **Zero-Lending-Risk Model**: Bitcoin is held in a 1:1 reserve, never lent out or rehypothecated, removing fractional reserve risk.
- **Institutional-Grade Capitalization**: Ultra-conservative balance sheet with a Core Equity Tier 1 Capital Ratio of 1663% and a Liquidity Coverage Ratio of 167%, far exceeding international requirements.
- **Proven Security**: Over a decade of secure Bitcoin custody with no major breaches, combining physical vaults and advanced MPC technology.

## Strategic Focus
- **Deepening the Crypto-Native Banking Experience**: Integrating traditional banking rails (USD accounts, debit cards) with Bitcoin to make it a daily-use asset.
- **Global Expansion**: Operating in 38 countries and hiring across APAC, Europe, and the Americas to scale its member base.
- **Regulatory Leadership**: Maintaining and expanding its regulatory framework to set the standard for compliant crypto banking.
- **Product Innovation**: Adding features like designated beneficiaries, recurring buys, and enhanced yield products.

## Why Work Here
- **Fully Remote Culture**: Xapo was founded as a fully remote company and has been remote for 13+ years. Team members work from 50+ countries with a strong emphasis on autonomy and work-life balance.
- **Generous Time Off**: 35 days of paid time off per year, plus comprehensive sick, special, and parental leave.
- **Learning & Development**: Personalised yearly budget for courses, books, and conferences, plus annual performance and salary reviews.
- **Global, Diverse Team**: Over 160 "Xapiens" from 50+ countries, with a culture that values inclusivity, ethics, and collaboration.
- **High-Impact Work**: Opportunity to shape the future of finance at the intersection of traditional banking and Bitcoin, working on a product used by a global member base.
- **Interview Process**: Typically includes HR interview, peer interviews, a technical or business challenge, and a hiring manager interview, all conducted via Zoom/Google Meet.

## Sources
1. [xapobank.com - Careers Page](https://www.xapobank.com/en/careers)
2. [xapobank.com - Homepage](https://www.xapobank.com/en)
3. [xapobank.com - Compliance & Regulation](https://www.xapobank.com/en/company/compliance)
4. [LinkedIn - Xapo Bank Company Page](https://gi.linkedin.com/company/xapobankapp)
5. [Greenhouse - Xapo Bank Jobs](https://job-boards.greenhouse.io/xapo61/jobs/7692178003)

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