---
title: 'Head of Growth at Fetch Pet'
canonical: 'https://feeny.ai/job/head-of-growth-fetch-pet-sydney-y8gnnz924wxx'
type: 'job'
last_seen: '2026-09-14'
---

# Head of Growth at Fetch Pet

- **Company:** Fetch Pet
- **Location:** Sydney, Australia
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-08-24
- **Last confirmed live:** 2026-09-14
- **Apply:** https://jobs.ashbyhq.com/fetch-pet-health/8456aaa3-4932-44f9-8e58-447a2e36939d

## Job description

## About Fetch

Fetch is how modern pet parents give their pets the best care. One pink app 🩷 for insurance, health and care. We’ve raised our Series A from Lightspeed and Airtree, we’re rated 4.9⭐️ on Google, #1 by CHOICE, and we’re growing fast. Now we’re turning Australia’s fastest-growing pet insurance brand into Australia’s most-loved consumer pet health brand.

## The role

We’re looking for an exceptional Head of Growth to own how Fetch grows: the strategy, system, and team. This is a senior player-coach role across acquisition, conversion, lifecycle, referrals, partnerships, website, and new channels. Your job is to build the engine that gets Fetch in front of every pet parent in Australia - in ways that are creative and clever. Growth has to feel like Fetch: crafted, warm, fun, trustworthy, and a little bit magic. The ad, the website, the landing page, the first 30 seconds in-app, the referral loop all matter.

- Location: Sydney, hybrid, 3–4 days in office
- Employment type: Full time
- Compensation: Series A salary and equity
- Working with: Reports to a co-founder and leads a small growth team. We’re flat, fast and care about the best idea.

## What you’ll build and own

- A growth engine that compounds: weekly testing rhythms across creative, paid, website, product, and lifecycle
- A website and funnel that converts: thoughtful, clever, personal
- New growth routes: vets, breeders, rescues, partnerships, community, and channels no one else in the category is trying
- A scalable paid engine: Meta, TikTok, Google etc. with unit economics that hold as spend grows
- An AI-native testing system: agents and workflows that test creative, landing pages, offers, and lifecycle ideas every week
- A small team: hired, coached, and led by you
- A clear view of what’s working: CAC, LTV, payback, conversion, retention

## About you

You’ve scaled something before to hundreds of thousands of people, and you have the ambition and drive to make it happen again at Fetch. This might look like:

- 5+ years in growth, ideally in a venture-backed consumer business
- Ownership across growth strategy, budget, team, and targets
- Experience building a creative or growth-testing operation
- Strong understanding of CAC, LTV, payback, cohorts, and conversion
- Good judgement across copy, design, websites, landing pages, offers, and customer experience
- A sharp eye for creative that works on Meta, TikTok etc.

Nice to have: subscription, referral, product-led growth, you don’t need insurtech or fintech experience! You’ll probably love this role if:

- You’re super ambitious and want to grow very fast!
- You’re all in on AI
- You’re optimistic and ambitious, and you make people around you want to go harder
- You’re clever and creative, and come up with ideas others don’t
- You care about tiny details that make a brand loved
- You love pets 💗

You probably won’t love this role if:

- You want a big team, big agency roster and distance from the work
- You need perfect data, briefs or structure before moving
- You’re uncomfortable being challenged, or think people should stay in their lane
- You think growth is just numbers

What it’s like here

- The Fetch team vibe is ambitious, smart, hard-working, thoughtful, and kind.
- You’ll be involved early in strategy, with room to debate ideas with founders and the team
- You’ll work on a product genuinely loved by pet parents, vets and the broader pet community
- We’re growing fast, and you’ll directly shape the future of Fetch

## Perks

- Competitive Series A salary + meaningful equity
- Hybrid working (3 days Sydney office, flexible WFH)
- Latest MacBook Pro and a top setup
- Two team retreats each year
- Office dogs for cuddles and interruptions
- Bean to cup coffee machine, unlimited fruit and snacks. Toblerone on-tap
- Inclusive parental leave policy
- 5 weeks annual leave

How to apply Apply via the link. Attach your CV and anything that shows your work. Tell us your 2–3 best achievements, the metrics, and the specific role you played in each.

## About Fetch Pet

## Company Overview
- **One-liner**: Fetch Pet is an Australian pet insurance and health platform that combines insurance, 24/7 vet support, and a health app to simplify pet care for modern pet parents.
- **Entity Type**: Private (Series A)
- **Headquarters**: Sydney, Australia
- **Founded**: 2022
- **Founders**: Phil Wilson-Brown (CEO) and Foo Xin (CTO)

## Core Business
- **Primary industry/industries**: Pet Insurance, Pet Health Technology, Insurtech
- **Target customers**: B2C – pet owners (dog and cat parents) in Australia
- **Mission or purpose statement**: To give every pet access to the best vet care with great cover, and to help Aussie pets thrive through a subscription that brings together insurance, prevention, insights, and rewards.

## Products & Services
- **Fetch Pet Insurance**: Comprehensive pet insurance covering up to $30k per year, including all conditions (hereditary, cancer, dental, etc.) with no sub-limits. Covers injury (2-day wait), illness (30-day wait), and specified conditions (90-day wait).
- **FetchPay™**: Claims payment system that pays vets directly, reducing out-of-pocket costs for pet parents.
- **24/7 Vet Support**: In-app chat and phone access to a veterinary team for emergencies and health questions.
- **Fetch Health App**: A one-stop pink app for insurance, health records, care plans, and rewards – designed to bring together all aspects of pet health management.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed
- **Key Metric**: Total Funding – USD $3.2 million (Seed round led by Airtree Ventures in September 2023); Series A raised from Lightspeed and Airtree (amount undisclosed)
- **Notable Investors/Partners**: Airtree Ventures, Lightspeed Venture Partners; backed by vets, insurance CEOs, pet retailers, startup founders, and tech operators. Member of Pet Industry Australia. Insurance underwritten by Pacific International Insurance.
- **Growth Signals**: Rated #1 by Choice Magazine; 4.9 ⭐ rating on ProductReview; headcount grew 42.9% YoY to ~34 employees; actively hiring 11+ roles; expanding to cats and kittens; two team retreats annually.

## Competitive Advantages
- **Vertically integrated platform**: Builds its own insurance platform, runs its own claims, and handles everything from cover setup to customer support – unlike many competitors who white-label.
- **Vet-led team**: Founders and many team members are vets, vet nurses, or insurance pros with experience caring for over 1 million pets, giving deep domain expertise.
- **Direct-to-vet claims (FetchPay™)**: Reduces friction for pet parents by paying vets directly.
- **Australian-owned and operated**: Holds its own AFSL (No 540762), giving it full control over product design and customer experience.
- **Strong brand and customer love**: Top-rated on ProductReview and Choice Magazine, with a distinctive pink brand and playful tone.

## Strategic Focus
- **AI-driven pet health**: Actively building AI-powered clinical workflows for triage, symptom evaluation, summarisation, and personalised care recommendations.
- **Platform expansion**: Moving from pure insurance to a broader pet health ecosystem (prevention, insights, rewards).
- **Event-driven architecture**: Investing in real-time, event-driven systems to integrate fragmented veterinary data and trigger health insights.
- **Scaling the team**: Aggressively hiring across engineering, data, product, marketing, and operations to support rapid growth.

## Why Work Here
- **Culture**: Described as ambitious, collaborative, and genuinely fun – "weird is welcome" and team members are encouraged to debate with founders and contribute to strategy.
- **Work policy**: Hybrid – 3 days in Sydney office (Tue/Wed/Thu) with flexible WFH.
- **Perks**: Competitive Series A salary + meaningful equity; latest MacBook Pro; unlimited AI tools (Cursor, Claude) with no token limits; office dogs; bean-to-cup coffee machine, unlimited fruit and snacks; two team retreats per year (recently Blue Mountains, SXSW, Singapore).
- **Engineering culture**: Engineers work directly with vets, ops, and product teams; ownership of high-impact features; emphasis on shipping real products that improve pet health outcomes.
- **Growth opportunity**: Early-stage (Series A) with fast growth – direct impact on product direction and company trajectory.

## Sources
1. [fetchpet.com.au](https://www.fetchpet.com.au/) – Official site
2. [fetchpet.com.au/about](https://www.fetchpet.com.au/about) – About page
3. [fetchpet.com.au/careers](https://www.fetchpet.com.au/careers) – Careers page
4. [linkedin.com/company/fetchpetau](https://au.linkedin.com/company/fetchpetau) – LinkedIn company page
5. [fetchpet.com.au/careers/senior-software-engineer-(ai-and-platform)](https://www.fetchpet.com.au/careers/senior-software-engineer-(ai-and-platform)) – Senior Software Engineer job posting

## Other roles at Fetch Pet

- [Vet Technical Operations Associate](https://feeny.ai/job/vet-technical-operations-associate-fetch-pet-sydney-1hqvt4xe5v90) — Sydney, Australia
- [Social & Content Lead](https://feeny.ai/job/social-content-lead-fetch-pet-sydney-vbhd0adxsxh4) — Sydney, Australia
- [Customer Experience & Comms Specialist](https://feeny.ai/job/customer-experience-comms-specialist-fetch-pet-sydney-gwjpbp4k37zs) — Sydney, Australia
- [Customer Operations Lead, Claims](https://feeny.ai/job/customer-operations-lead-claims-fetch-pet-sydney-pz9pdnv4ggrh) — Sydney, Australia
- [Front-end Engineer (React)](https://feeny.ai/job/front-end-engineer-react-fetch-pet-sydney-34vdvf95tes9) — Sydney, Australia
- [Software Engineer (AI and Platform)](https://feeny.ai/job/software-engineer-ai-and-platform-fetch-pet-sydney-5w7a1qdhwthv) — Sydney, Australia
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