---
title: 'Head of GTM Systems & AI at 360Learning'
canonical: 'https://feeny.ai/job/head-of-gtm-systems-ai-360learning-paris-chnnsdgz13sk'
type: 'job'
last_seen: '2026-09-17'
---

# Head of GTM Systems & AI at 360Learning

- **Company:** 360Learning
- **Location:** Paris, France
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-09-16
- **Last confirmed live:** 2026-09-17
- **Apply:** https://jobs.lever.co/360learning/9a9a76f5-7c22-46c7-a903-d1b0dc5c6a12

## Job description

Introduction to the Team & Role

What if your team was the one that got to build the future of how a company runs — and tried it on itself first?

GTM Systems owns the tech stack behind 360Learning's commercial engine — Salesforce, Marketo, data enrichment and AI tooling across sales, marketing, customer success and services. Our mission is to be a force multiplier for the business: making go-to-market faster, smarter and more effective.

We already have a high-performing team, mature systems, extensive documentation, and an ambitious AI vision. Now we need someone to build on that foundation and take it to the next level.

You'll work closely with GTM leaders, operators, data teams and engineering to turn ambiguous business problems into reliable, scalable products. You'll partner with each team to define the target state — where AI can take work off their plate, and where the human touch matters — then build the systems and agents that get them there.

This is a high-impact role for someone who loves working at the intersection of product, systems, AI and go-to-market strategy.

## Key Responsibility Areas

Own the internal AI operating model for GTM — the library of skills, agent evals, cost, adoption and ROI — in partnership with Data and Enablement. Keep the team a step ahead as customer zero for AI, turning what works into patterns other functions adopt. Own the long-term design of the GTM stack — CRM, marketing automation, CS tooling — deciding what to build vs. buy. Help the company prioritize by identifying the best solution to each business problem and sizing its cost and feasibility. Lead and coach five senior ICs across Salesforce, marketing/BDR, CS systems and web ops. Set a high bar for documentation, testing and deployment — and hold it without slowing the team down. Run vendor management end to end: evaluations, the quarterly keep-or-kill review, and renewals. Partner as a peer to the leaders of Data, Enablement, Security, Finance and every commercial function. Drive adoption and change management for new GTM capabilities across distributed teams.

## What You'll Do

Within 1 month, you will:

- Know the team, the stack, and the cross-functional leaders and teams you’ll partner with
- Understand the main business challenges and opportunities for each GTM function
- Own the team's current quarterly objectives and the routines that keep them visible.

Within 3 months, you will:

- Have taken one major cross-functional change from plan to done
- Own the full vendor-renewal cycle across the commercial stack
- Have co-written the next quarter's objectives with the performance and enablement teams, each one stating the business problem, the current state, the expected impact and the plan.

Within 6 months, you will:

- Have co-written the next quarter's objectives with the performance and enablement teams, each one stating the business problem, the current state, the expected impact and the plan.
- Have shipped at least one AI agent that watches business data and reaches people on its own, with a named business owner and outcome measures agreed before launch.
- Have a 12-18 month roadmap, setting the high-level vision across our systems infrastructure, ways of working, and AI portfolio

Within 12 months, you will:

- Show, in numbers, the capacity the commercial organization reinvested because of what the team built.
- Have a development path agreed with each member of the team.
- Have the team recognized as the company's reference for AI-native operations

The Skill Set

- 5+ years across GTM systems, agentic/AI workflow products, revenue technology, enterprise SaaS — or an adjacent path like technical product management or consulting where you designed and shipped real systems with a strong AI mandate.
- Turn ambiguous business problems into reliable, scalable tooling — you read a process, tell whether it's any good, spot where AI creates value, and judge when to automate (and when not to), across the full revenue engine.
- Have fluency in modern GTM systems: Salesforce, marketing automation, enrichment, routing, attribution, lead-to-quote, billing or customer lifecycle tools. Deep Salesforce fluency is a strong plus.
- Have built with modern AI tooling: agents, plugins or skills on top of LLMs, connectors to business systems, and evals that tell you whether an agent is good.
- You define KPIs, run experiments, and use data to prioritize where to invest and to measure real impact on pipeline, conversion, efficiency and revenue.
- You drive  strategic alignment and executive communication — conclusion first, tradeoffs named, complex topics made simple — and you drive change through to adoption.
- Thrive in ambiguous, fast-moving environments where the first version of the strategy has to be shaped, tested and improved quickly.
- Run vendor evaluations end to end
- Set and hold standards for documentation, testing and deployment without slowing the team down, and coach senior ICs with care.
- Fluent English (US/UK) / B2 level or equivalent (FR).
- Enthusiasm for our working environment explained here: https://bit.ly/Convexity360L

## What We Offer

- Compensation: Package includes base salary, a variable component and equity 📈
- Benefits/Perks: Work From Home stipend, RTT, lunch vouchers, medical insurance, gym subscription, 1 month parental leave for the second parent.
- Balance: Flexible hours, full remote work possible anywhere in France 🏠
- Diversity, Equity, and Inclusion: We have 6 active ERGs including Mental Health, Environmental/Sustainability, Women, Parents, LGBTQIA2S+, and Ethnic Diversity. Each group has at least one executive team member serving as a member of the group, bringing greater awareness to each group’s activities and providing a quick path to impact 🤝
- Corporate Social Responsibility: Review our CSR Charter: 360learning.com/blog/corporate-social-responsibility-charter 🌎🌏🌍
- Culture: A framework that will help you make an impact - envision our way of working and our Convexity Culture: https://bit.ly/Convexity360Lhttps://bit.ly/Convexity_360L& find out more about the teams, product and processeshttps://bit.ly/42H1ggC 🚀👩🏻‍💻🏆

Interview Process

- Call with the Talent Acquisition Manager
- Discovery Interview with the Hiring Coach (VP of Operations)
- Case Study with the Hiring Coach and future Team
- Clarification Interview with Future Direct Reports
- Convexity Culture  Interview
- Offer!

Get ready using our Knowledge Base: https://bit.ly/42H1ggC

## Who We Are

360Learning enables companies to upskill from within by turning their experts into champions for employee, customer, and partner growth. With our LMS for collaborative learning, Learning & Development teams can accelerate upskilling with the help of internal experts instead of slow top-down training. 360Learning is the easiest way to onboard and upskill employees, train customer-facing teams, and enable customers and partners–all from one place.

360Learning powers the future of work at 1,700 organizations. Founded in 2013, 360Learning has raised $240 million with 400+ team members across North America and EMEA.

Learning Includes Everyone. In concert with our culture, 360Learning believes learning includes everyone and that means embracing the strengths of diversity, connectedness, and inclusion. Through conscientious efforts, our global footprint celebrates cultures, perspectives, and experiences from all over the world to support our platform that is built for all regardless of race, ethnicity, gender identity or expression, sexual orientation, religion, age, neurodiversity, disability status, citizenship, veteran status or any other aspect which makes an individual unique or protected by laws and regulations in the locations where we operate. Thus, 360Learning is proud to be an equal opportunity workplace, and we commit to continue this throughout our processes for recruitment, compensation, benefits, performance, promotion, and all other conditions and terms of employment. We want to learn from and with you!

## About 360Learning

## Company Overview
- **One-liner**: 360Learning is an AI-powered collaborative learning platform that combines agentic AI with internal expertise to help enterprises upskill employees, customers, and partners.
- **Entity Type**: Private (total funding of $240–$244.7M raised across multiple rounds)
- **Headquarters**: New York, United States (with offices in Paris, London, Germany, and remote presence in Canada, Spain, and the UK)
- **Founded**: 2013
- **Founders**: Not publicly available in provided sources

## Core Business
- **Primary industries**: Enterprise Learning Management System (LMS), Learning Experience Platform (LXP), Corporate Training & Development
- **Target customers**: B2B – mid-market and large enterprises (e.g., Heineken, Equinox, Michelin, Merlin, Cisco)
- **Mission/purpose**: Performance-driven learning & development teams achieve business impact by capturing internal expertise and delivering relevant learning at scale via AI and collaborative learning.

## Products & Services
- **AI-Powered LMS (Core Platform)**: Combines LMS and LXP capabilities with agentic automation, adaptive coaching, a multimodal AI content builder, and a mobile app. Includes compliance training, employee onboarding, and sales enablement modules.
- **AI Content Builder**: Empowers subject matter experts to transform their knowledge into interactive content and scenarios while maintaining L&D oversight.
- **Data & Insights**: Analyzes performance and usage; automatically detects skill gaps, recommends courses, connects learners with internal experts, and automates reporting and compliance.
- **Deep HCM/HRIS Integrations**: Syncs with Workday, SAP, BambooHR, Slack, Salesforce, Oracle, and 80+ other platforms.
- **Collaborative Learning Academies**: Structured spaces for cohort-based, expert-driven learning that blend social and self-paced elements.
- **AI Companion**: Personalizes content for learners and provides real-time mentoring; also automates translation, moderation, and administration.

## Market Standing
- **Valuation**: Not publicly disclosed
- **Key Metrics**:
  - **Total Funding**: $240–$244.7M (sources conflict on exact figure) – [360learning.com](https://360learning.com/), [linkedin.com](https://www.linkedin.com/company/360learning)
  - **Annual Revenue**: Reports vary – LinkedIn states $240M, but this may be a confusion with funding; no official revenue figure is available.
  - **Headcount**: ~306–400+ employees (LinkedIn shows 306 with +2.7% YoY growth; BuiltIn reports 400+ across North America and Europe).
- **Notable Investors/Partners**: Lead investors not named in provided sources. Integration partners include Workday (Silver Partnership), SAP (Design Partnership), BambooHR, Salesforce, and 50+ ecosystem partners.
- **Growth Signals**:
  - Acquired Looop (2022) and eLamp (2023).
  - Over ##### clients including household-name enterprises.
  - G2 leader in LMS category and rated #1 AI LMS by eLearning industry.
  - Enterprise-grade security: GDPR, ISO27001, SOC2.
  - Remote-first model with entities in 6+ countries.

## Competitive Advantages
- **AI + Collaborative Learning**: Combines agentic AI with internal knowledge capture – legacy systems force a trade-off between scale and relevance; 360learning eliminates it.
- **Enterprise Readiness**: Deep integrations with major HCM/HRIS, certified security & compliance, and support for mixed billing models.
- **Community & Expertise**: Founded the L&D Collective community; launched the first AI certification for L&D.
- **Recognized Leadership**: Consistently rated #1 AI LMS by industry analysts and G2; trusted by global brands.

## Strategic Focus
- Scaling AI capabilities (AI Content Builder, AI Companion, automated skill gap detection).
- Expanding enterprise customer base across North America and Europe.
- Continuing to build out the partner ecosystem (SAP, Workday, etc.) and deepen HRIS integrations.
- Maintaining remote-first culture while growing headcount and global presence.

## Why Work Here
- **Culture**: “Convexity Framework” emphasizing autonomy, accountability, and low authority. Remote-first with async habits – employees set their own schedules.
- **Compensation**: Competitive pay, performance bonuses, company equity, home-office stipend, and learning budget.
- **Perks & Benefits**: Family medical leave, continuing education stipend, quarterly engagement surveys, flexible vacation.
- **Employee Sentiment**: Glassdoor rating of 4.5; Built In Employer Reputation Score of 81%; eNPS increased +28 points in 2025; 76% of employees strongly agree coaches lead by example.
- **Remote Policy**: Remote-first; entities in France, UK, Germany, Spain, US, Canada; monthly allowance for home office or co-working space.

## Sources
1. [360learning.com – Main website](https://360learning.com/)
2. [LinkedIn Company Page – 360Learning](https://www.linkedin.com/company/360learning)
3. [Built In – 360Learning Overview](https://builtin.com/company/360learning)
4. [Built In – Workplace Perception (2026)](https://builtin.com/company/360learning/faq/workplace-perception)
5. [Lever Careers Page – 360Learning Jobs](https://jobs.lever.co/360learning)

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