---
title: 'Head of Insights at Strella'
canonical: 'https://feeny.ai/job/head-of-insights-strella-new-york-wfn6em4jxv4f'
type: 'job'
last_seen: '2026-11-02'
---

# Head of Insights at Strella

- **Company:** Strella
- **Location:** New York, NY
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-10-29
- **Last confirmed live:** 2026-11-02
- **Apply:** https://jobs.ashbyhq.com/strella/0c216a7e-c4dd-4f71-b25e-c2e2edd381cf

## Job description

## TL;DR

We’re hiring a Head of Insights to build and lead the next generation of market research at Strella. You’ll own our growing research services business, partnering with insights and marketing executives at some of the world’s most recognizable brands to deliver strategic recommendations that shape critical business decisions. This is a unique opportunity to build an AI-native insights organization from the ground up. You’ll combine deep research expertise, commercial leadership, and cutting-edge AI technology to redefine how research is conducted, delivered, and scaled. As a founding leader of this business, you’ll work directly with Strella’s founders to shape our services strategy, build a world-class team, and establish a fundamentally new model for the $100B+ insights industry.

## About Strella

Strella is reimagining market research with AI. Our platform conducts in-depth, AI-moderated interviews and transforms customer conversations into actionable insights in a fraction of the time of traditional research. We’re building a new model for market research that combines the speed and scale of AI with the strategic expertise of world-class researchers. Our mission is to make high-quality customer understanding faster, more accessible, and more impactful for every business.

Company Highlights

- Explosive Growth: We’ve more than quadrupled our annual recurring revenue over the past year, demonstrating strong demand for a fundamentally better way to conduct research.
- Enterprise Traction: Trusted by leading brands including J.Crew, Chobani, and DraftKings to uncover customer insights and inform critical business decisions.
- Strong Investor Backing: Backed by leading investors including Bessemer Venture Partners, Decibel, and Unusual Ventures.
- Massive Market Opportunity: We’re bringing AI-native technology to a $100B+ global insights industry, replacing slow, expensive research processes with a faster, more scalable approach.
- Building the Future of Research: We’re expanding beyond software into a new model of full-service insights, combining AI-powered research with expert-led strategy. You’ll lead the development and growth of this business.

## What You’ll Do

- Build and lead Strella’s insights business: Own the strategy, development, and execution of our full-service research offering, establishing Strella as a trusted strategic insights partner to leading global brands.
- Drive commercial growth: Partner closely with Sales and company leadership to identify new opportunities, scope and pitch research engagements, expand existing accounts, and grow services revenue.
- Own strategic client relationships: Serve as a trusted advisor to senior insights, marketing, and business executives, helping them tackle their most important questions across brand strategy, innovation, product development, and customer experience.
- Deliver exceptional research: Oversee research engagements from initial business questions through methodology design, analysis, and executive presentations, ensuring consistently high-quality insights and actionable recommendations.
- Build and develop a world-class team: Hire, mentor, and lead a team of insights strategists and researchers, establishing a culture of analytical rigor, strategic thinking, and exceptional client service.
- Redefine research with AI: Pioneer new methodologies that combine AI-powered research with human expertise, dramatically improving the speed, quality, and economics of traditional research services.
- Create scalable research offerings: Develop repeatable methodologies, frameworks, deliverables, and operating processes that enable our services business to scale efficiently without sacrificing quality.
- Shape Strella’s broader strategy: Work directly with the founders and cross-functional leadership to influence our product roadmap, go-to-market strategy, and long-term vision for the insights industry.

## Who You Are

- 12-15+ years of experience in market research, insights, or strategic consulting, with significant experience at a leading research agency or insights consultancy.
- Proven research leader: Deep expertise in qualitative and quantitative research, with a track record of designing and delivering complex, high-impact research programs for enterprise clients.
- Commercially minded: Experienced in growing client relationships, developing proposals, winning new business, and translating research capabilities into compelling commercial offerings.
- Executive-level strategic thinker: Able to connect customer insights to broader business strategy and confidently advise senior executives on consequential decisions.
- Exceptional storyteller: Skilled at turning complex research findings into clear, compelling narratives and recommendations that influence executive stakeholders.
- Experienced people leader: Has hired, managed, and developed high-performing research teams, with the ability to balance hands-on execution and organizational leadership.
- Entrepreneurial builder: Excited to create a new business within a fast-growing startup, comfortable operating with ambiguity, and energized by the opportunity to define new ways of working.
- AI-forward thinker: Deeply curious about how AI will transform market research, with a willingness to challenge traditional methodologies and experiment with fundamentally new approaches.
- High ownership and bias for action: Comfortable moving between strategy and execution, taking responsibility for outcomes, and building processes as the business scales.

Why Strella?

- Lead the transformation of market research: Help build an AI-native alternative to traditional research agencies and shape the future of a massive global industry.
- Build a business from the ground up: Take ownership of a new, high-priority business line with significant autonomy over strategy, team, and execution.
- Work with leading global brands: Build relationships with senior leaders at some of the world’s most recognizable companies and influence critical business decisions.
- Combine research expertise with cutting-edge technology: Reimagine what’s possible when AI handles the manual work of research, freeing experts to focus on strategy, creativity, and impact.
- Work directly with the founders: Play a central role in shaping Strella’s growth, product direction, and long-term company strategy.
- Meaningful leadership opportunity: Join at an inflection point, with the opportunity to build and scale a major part of Strella’s business.
- Competitive compensation: Salary, equity, and benefits.

## About Strella

## Company Overview
- **One-liner**: Strella is an AI-powered customer research platform that automates in-depth interviews and delivers actionable human insights, enabling teams to run 100 customer interviews and get results by the next morning.
- **Entity Type**: Private (Series A)
- **Headquarters**: New York, New York, United States (with offices in Poland and the United Kingdom)
- **Founded**: 2023
- **Founders**: Lydia Hylton (CEO) and Priya Krishnan (COO)

## Core Business
- **Primary industry/industries**: Customer Research, AI-powered SaaS, Market Research Technology
- **Target customers**: B2B – Product teams, UX Researchers, Marketing, Strategy, and Consumer Insights teams at enterprises and fast-growing companies (e.g., Amazon, Chobani, Daily Harvest)
- **Mission or purpose statement**: “AI-powered customer research that delivers human insights 10x faster, so teams can make smarter decisions in hours, not weeks.”

## Products & Services
- **Strella Platform (AI-Powered Customer Research)**: An end-to-end SaaS platform that uses AI to moderate in-depth customer interviews, synthesize themes, and generate highlight reels and reports. Supports 46+ languages, offers access to up to 8M global participants via a built-in panel, and includes features like AI-generated discussion guides, real-time probing, and a chat interface to query research results. Covers usability testing, concept testing, exploratory research, customer journey mapping, and market research.

## Market Standing
- **Valuation/Market Cap**: Not disclosed
- **Key Metric**: Total Funding of $18M (Seed: $4M from Decibel Partners in Oct 2024; Series A: $14M led by Bessemer Venture Partners in Nov 2025)
- **Notable Investors/Partners**: Bessemer Venture Partners (lead Series A), Decibel Partners (lead Seed), Future Back Ventures, MVP Ventures; customers include Amazon, Chobani, Daily Harvest
- **Growth Signals**: Headcount grew 187.5% year-over-year (from ~8 to 23 employees as of May 2026); expanding globally with offices in Poland and UK; featured in VentureBeat; increasing LinkedIn following (+221.5% yearly to ~3,784 followers). The platform delivers a 90% time-saving compared to manual qualitative research and a 70% cost-saving compared to focus groups.

## Competitive Advantages
- **AI-first moderation**: AI conducts and probes interviews in real-time, removing human bias and enabling massive scalability (100+ interviews overnight) without sacrificing depth.
- **Speed + Quality combination**: Claims to eliminate the trade-off between high-quality customer research and speed, delivering synthesized insights in hours, not weeks.
- **Built-in participant panel**: Access to 8M global participants reduces recruitment friction, supporting both B2B and B2C research.
- **Multilingual capability**: Conducts research in 46+ languages, enabling global market research without translation barriers.
- **Synthesis at every level**: AI automatically analyzes themes across participants, objectives, and segments, and creates video highlight reels – making insights shareable and actionable.

## Strategic Focus
- **Product & Engineering**: Continuing to enhance the AI moderator’s intelligence and depth, expanding the chat-based insights interface, and improving the discussion guide generation.
- **Go-to-Market**: Scaling enterprise sales (adding Strategy & Operations and Account Executive roles) and building brand awareness via customer case studies and industry partnerships.
- **Global Expansion**: Strengthening presence in Europe (Poland, UK) while remaining headquartered in NYC.

## Why Work Here
- **Culture**: Early-stage startup environment (23 people) with founders actively involved. Described as a fast-paced, high-impact place where employees shape the product and culture. Talent sourced from companies like Bain & Company, Microsoft, and Shell.
- **Remote/Hybrid Policy**: Hybrid model – expected to work on-site in either San Francisco (Engineering) or New York City (Marketing, GTM). Roles are posted as “Hybrid” (SF or NYC) or “On-site (SF or NYC).”
- **Notable Perks/Engineering Culture**: Small engineering team (7 technical staff) with high ownership and direct impact on the core AI product. Opportunity to work on cutting-edge AI/LLM applications for interview moderation and synthesis. Fast-growing company with strong investor backing and customer traction.

## Sources
1. [strella.io](https://www.strella.io/)
2. [linkedin.com](https://www.linkedin.com/company/strella-io)
3. [tracxn.com](https://tracxn.com/d/companies/strella/__ld-clNuRbgOxWy2zCq2jX1N6BrTBniup5Qsq5ReiwkM)
4. [builtinnyc.com](https://www.builtinnyc.com/company/strella)
5. [strella.io/careers](https://www.strella.io/careers)
6. VentureBeat article (October 16, 2025) – cited in Tracxn profile

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