---
title: 'Head of Internal Product, Systems & Creative Operations at inBeat Agency'
canonical: 'https://feeny.ai/job/head-of-internal-product-systems-creative-operations-inbeat-agency-canada-65ckkvyehsv0'
type: 'job'
last_seen: '2026-11-07'
---

# Head of Internal Product, Systems & Creative Operations at inBeat Agency

- **Company:** inBeat Agency
- **Location:** Canada
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-11-04
- **Last confirmed live:** 2026-11-07
- **Apply:** https://jobs.ashbyhq.com/inbeat-agency/f91c7caf-e303-4936-8023-e6458275e60c

## Job description

Head of Internal Product, Systems & Creative Operations

## About Fieldtrip

Fieldtrip is a network that brings together small, specialised agencies, built around a belief in human craft. We’re a tight-knit team of global creatives: exceptional people doing exceptional things, solving bigger problems than we did yesterday

We are growing fast. The delivery org is scaling hard. And operations need someone who can build the systems that hold all of that together without breaking. We’re looking for a person to build an agency operations function that works like a product team. The thinking behind this role We think agency operations can learn a lot from the product world. The systems people rely on should be intuitive, low-friction, and enjoyable to use. They should keep getting better through observation, feedback, facilitation sessions and iteration. We believe systems taste, judgment, and an understanding of human behaviour are invaluable, and that’s the thinking we want to build this function around. This is a full-time, fully remote position that allows you to work from anywhere.

## What you'll do

- Building the team and defining how the function works: from gathering requests to assigning ownership and maintaining what we build.
- Understanding where teams lose time, context, or clarity, and turning those findings into a focused roadmap and clear requirements.
- Building and improving internal tools, workflows, and custom products alongside operators and developers.
- Deciding what to share across agencies and where different ways of working should remain.
- Owning what happens after launch: adoption, reliability, and continued improvement.

## What we're looking for

- You absorb context like a sponge: You’re obsessively curious, empathetic, and good at helping people articulate problems they struggle to explain. You understand the need behind a feature request.
- You are micro-interaction oriented. You notice unnecessary friction and know how to make complex systems feel simple without overlooking the exceptions.
- You build things that last. You think about adoption, scale, and what someone else will need to maintain your work.
- You can bring people with you. You give clear direction, develop others, and help teams think differently about how they work.
- You are AI nuanced: you deeply understand AI; what’s its great for and where it fails; and know how to use it extremely effectively.

Relevant experience

- A background in product management or product design would translate well. Agency or creative production experience is a strong plus, as is experience building and leading a small team.

## Why this role

- You’ll work directly with founders to define a different way of doing agency operations. We’re investing heavily in this, including custom product development, and you’ll have room to test ideas, challenge our assumptions, and build the team around the work.

Why join us?

- Unlimited Time Off & Sick Days
- Flexible hours
- Fully remote
- Opportunities to travel and spend time with our teams around the world.

Show us something you’ve built or helped shape. Share one or two examples, including something made with AI. Who used it? What became easier? What did you change after launch? A short demo is welcome. We’re especially interested in what happened six months later.

## About inBeat Agency

## Company Overview
- **One-liner**: inBeat is a creative growth agency that blends performance creative, paid social, and creator marketing to launch campaigns that drive results for brands.
- **Entity Type**: Private (self-employed / bootstrapped; no disclosed funding rounds)
- **Headquarters**: Montreal, Canada (also offices in Quebec, Canada and New York, USA)
- **Founded**: 2018
- **Founders**: Daniel Cruz (Co-Founder & CCO) – other founders not publicly named

## Core Business
- **Primary industry/industries**: Advertising Services, Digital Marketing, Influencer Marketing, Performance Marketing
- **Target customers**: B2B – primarily mid-market to enterprise brands in mobile apps, consumer packaged goods, healthcare, and D2C. Notable clients include HelloFresh, Bumble, YouTube.
- **Mission or purpose statement**: “We grow brands through data-driven creative designed to perform & scale across channels.”

## Products & Services
- **Performance Creative**: High-volume production of static ads, motion, VSLs, and UGC designed to convert under real spend, iterated based on performance signals.
- **Influencer Marketing**: Full-program management covering sourcing, vetting, whitelisting, darkposting, and campaign execution from nano to macro creators.
- **UGC (User-Generated Content)**: Rapid, low-fi content production optimized for feeds and testing in paid and organic channels.
- **Paid Media**: Cross-channel media planning and management across social, CTV, search, and emerging channels; profitability modeling and performance planning.
- **Strategy & Research**: Qualitative research, market audits, CRO, influencer focus groups, and messaging testing.
- **Branding & Identity**: Performance-friendly brand strategy, identity design, and digital touchpoint optimization.
- **Growth Services**: CRO, funnel optimization, user acquisition, and organic search.

## Market Standing
- **Valuation**: Not disclosed (private, no reported funding)
- **Key Metric**: $20M+ in paid media managed; 300+ assets shipped per month; 86 employees (as of mid-2026)
- **Notable Investors/Partners**: None disclosed (self-funded). Partners include major platforms (TikTok, Meta, Google).
- **Growth Signals**:
  - Headcount growth of +38.7% YoY (from ~62 to 86 employees) with 25+ countries represented in the team.
  - Listed case studies show 300% increase in ROAS, 70% reduction in CPA, 33% growth in MoM profit margin.
  - Active hiring across multiple roles (Senior Account Manager, Head of Operations, Influencer Managers, Creative Strategists) as of early 2026.

## Competitive Advantages
- **Data-driven creative flywheel**: Every creative decision is backed by performance signals (stop rate, click rate, conversion) – not gut feel.
- **Full-funnel integration**: Strategy, creative, influencer, and media are managed under one roof, allowing seamless attribution and rapid iteration.
- **Speed and scale**: 300+ assets shipped per month with fast turnaround – built for testing and optimization.
- **Creator-first approach**: UGC and influencer marketing are core offerings, with deep expertise in sourcing and managing creator relationships across tiers.

## Strategic Focus
- **Scaling operations**: Hiring a Head of Operations to systematize processes and support global growth.
- **Expanding into new geographies**: Team spans 25 countries; actively hiring in Canada, LATAM, South Africa, and Europe.
- **Deepening measurement & attribution**: Building proprietary reporting layers to link media, CRO, search, and attribution data.
- **Maintaining performance culture**: Emphasis on hiring “nerds” who thrive on data and results; recent posts stress a culture of accountability and continuous improvement.

## Why Work Here
- **Culture**: Rated 4.2/5.0 on employer review sites, with strong scores for work-life balance (4.1) and culture (4.1). Described as a “small, close-knit team of creatives.”
- **Remote/Hybrid**: Fully remote with team distributed across 25+ countries. Flexible working environment.
- **Notable perks**: Autonomy in roles (e.g., “full ownership from day one”), opportunities to work with major consumer brands, rapid career growth in a scaling agency.
- **Engineering/creative culture**: Emphasis on data-driven decision making; tools include Figma, Klaviyo, Google Analytics, HubSpot, and a wide modern tech stack. Strong investment in continuous learning and iteration.

## Sources
1. [inbeat.agency](https://inbeat.agency/)
2. [inbeat.agency/services](https://inbeat.agency/services)
3. [LinkedIn – inBeat Agency](https://mx.linkedin.com/company/inbeat-agency)
4. [Datanyze – inBeat Agency Profile](https://www.datanyze.com/companies/inbeat-agency/547184615)
5. [Jobs.ashbyhq.com – inBeat Agency Careers](https://jobs.ashbyhq.com/inbeat-agency)
6. [LinkedIn – Employee Data & Reviews (via Datanyze)](https://www.datanyze.com/companies/inbeat-agency/547184615)

## Other roles at inBeat Agency

- [Creative Talent Partner](https://feeny.ai/job/creative-talent-partner-inbeat-agency-south-africa-a1wxjzr0bk4p) — South Africa
- [UGC Manager](https://feeny.ai/job/ugc-manager-inbeat-agency-argentina-91pckbvcwkgf) — Argentina
- [IT Manager](https://feeny.ai/job/it-manager-inbeat-agency-south-africa-9kfr1zw9dgyb) — South Africa
- [Senior Performance Creative Strategist](https://feeny.ai/job/senior-performance-creative-strategist-inbeat-agency-united-states-n2f60z33s3z2) — United States
- [Senior UGC Manager](https://feeny.ai/job/senior-ugc-manager-inbeat-agency-argentina-hjcmgypeek5d) — Argentina
- [Creative Performance Specialist](https://feeny.ai/job/creative-performance-specialist-inbeat-agency-philippines-sjptm1y16rqh) — Philippines
- [Account Manager](https://feeny.ai/job/account-manager-inbeat-agency-canada-jgbcm76fy3kj) — Canada
- [Lead Influencer Manager](https://feeny.ai/job/lead-influencer-manager-inbeat-agency-argentina-w5kpyhmf5w6v) — Argentina
- [Performance Creative Strategist](https://feeny.ai/job/performance-creative-strategist-inbeat-agency-united-states-t5w7evt31xab) — United States
- [Influencer Marketing Manager](https://feeny.ai/job/influencer-marketing-manager-inbeat-agency-argentina-g7p3kvepqwqm) — Argentina