---
title: 'Head of Marketing at Crossing Minds'
canonical: 'https://feeny.ai/job/head-of-marketing-crossing-minds-remote-9ct7r5cqvffb'
type: 'job'
last_seen: '2026-10-18'
---

# Head of Marketing at Crossing Minds

- **Company:** Crossing Minds
- **Location:** Remote
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2021-12-13
- **Last confirmed live:** 2026-10-18
- **Apply:** https://jobs.lever.co/crossing-minds/9a87f9bd-d0fc-4d85-b607-1567d6354cf0

## Job description

We are looking for a data-driven marketing leader to own the marketing and demand-gen funnel for our company. You’ll be responsible for defining and executing the company’s entire marketing strategy to drive awareness and, ultimately, high-quality leads for the sales team.

What you will do:

- Handle Crossing Minds’ marketing vision and roadmap
- Build and manage a rich B2B content/editorial calendar that attracts a qualified audience to our owned properties (including blog posts, whitepapers, ebooks, reports, webinars, infographics, etc.).
- Build and manage our event strategy and calendar to ensure we meet in person with our ICP and attract qualified leads for the sales team.
- Launch an analyst program to expand exposure to Gartner and Forrester and “get on the map” for solutions in our field.
- Support the sales team with relevant marketing materials (eg. competitive battle cards) and decks to ensure our story is conveyed effectively.
- Build, manage, and measure our social media profile and presence primarily on LinkedIn. Find and build additional relevant channels to grow our presence and awareness for Crossing Minds.
- Create a repeatable and scalable process to feed the sales funnel, including measuring and tracking quality leads through relevant CTAs, web and social content, and sales promotions.
- Together with the product team, amplify awareness and education campaigns to turn them into impactful sales and lead-gen programs.
- Optimize our marketing automation and lead nurturing processes through email, content, and social channels.
- Create shareable content appropriate for specific networks to spread both our brand and our content.
- Monitor and engage in relevant social discussions about our company, competitors, and/or industry, both from existing leads and customers as well as from brand-new audiences.

What you need to have:

- 5+ years of hands-on marketing experience in a B2B role.
- A scrappy can-do attitude to change online e-commerce experiences across the planet.
- Understanding of how to build and scale a B2B sales funnel.
- Excellent communicator and creative thinker, with an ability to use data to inform all decisions.
- Ability To create sales campaigns that communicate clearly to targeted audiences and while supporting our brand values and mission.
- An understanding of agile marketing, to identify and focus on high-value projects and then continuously and incrementally improve the results over time.
- Great analytic skills and thinking to maximize all outbound campaigns and budgets.
- Proficiency in marketing automation and blogging software in order to generate traffic, convert visitors into leads, and then nurture them (using dynamic workflows) into converted customers.

Optional/ Bonus Skils

- Webflow
- Figma

US Benefits: 75% coverage on Medical, Dental, and Vision insurance. 100% coverage on Basic Life Employer-matched 401(k) Flexible Paid Time Off Professional education opportunities

The Crossing Minds team prides itself on our team culture and values. Our differences are valued, and our authenticity is celebrated. We are committed to nurturing an environment of mutual respect where equal employment opportunities are available to all.

## About Crossing Minds

## Company Overview
- **One-liner**: Crossing Minds builds AI-powered real-time recommendation and personalization platforms for e-commerce and digital experiences, and was acquired by OpenAI in 2025.
- **Entity Type**: Private (acquired by OpenAI) – previously venture-backed with Series A funding
- **Headquarters**: San Francisco, California, USA (with offices in Toronto, Canada, and Paris, France)
- **Founded**: 2017
- **Founders**: Not publicly listed, but described as “world-renowned AI pioneers”

## Core Business
- Primary industries: E-commerce, retail, digital content, and enterprise AI personalization
- Target customers: B2B – e-commerce companies, retailers, and digital platforms needing real-time recommendation engines
- Mission statement: “help businesses engage their customers … help people discover products they love … help turn curiosity into loyalty” [builtin.com](https://builtin.com/company/crossing-minds)

## Products & Services
- **Crossing Minds Platform**: A real-time 1:1 personalization engine that recommends products, enables intelligent upselling/bundling, and personalizes email/SMS campaigns. Tailored to each store’s unique attributes. [crossingminds.com](https://www.crossingminds.com/)
- **RAGSys**: A real-time, KPI-driven retrieval engine that lets LLMs continuously learn and improve based on live data without manual fine-tuning. Launched in 2024. [linkedin.com](https://linkedin.com/company/crossing-minds)

## Market Standing
- **Valuation/Market Cap**: Not disclosed (acquired by OpenAI in June 2025; terms not public)
- **Key Metric**: Total Funding $13.5M; Annual Revenue ~$6.4M (latest estimate) [linkedin.com](https://linkedin.com/company/crossing-minds)
- **Notable Investors/Partners**: Radical Ventures (led Series A), Shopify (only recommendation engine backed by Shopify), and other seed investors. [linkedin.com](https://linkedin.com/company/crossing-minds)
- **Growth Signals**: Acquired by OpenAI in June 2025, signaling validation of technology and talent. Previously showed strong headcount (but recently dropped to ~3 employees, likely post-acquisition integration). [linkedin.com](https://linkedin.com/company/crossing-minds)

## Competitive Advantages
- **Deep AI expertise**: Founders are AI pioneers with deep learning and recommendation system background.
- **Real-time + privacy-first**: Session-based recommendations without compromising customer privacy.
- **Shopify backing**: The only recommendation engine officially backed by Shopify.
- **RAGSys innovation**: Pioneered in-context learning for LLMs, enabling continuous self-improvement without manual fine-tuning.
- **Acquisition by OpenAI**: Now part of the leading AI research organization, with access to massive resources and mission alignment.

## Strategic Focus
- Current priority: Joining OpenAI to “bring our work and values into a mission to ensure artificial general intelligence benefits all of humanity.” [crossingminds.com](https://www.crossingminds.com/)
- Previously focused on scaling real-time personalization and RAG-based retrieval; now likely contributing to OpenAI’s broader AI infrastructure and personalization capabilities.

## Why Work Here
- **Culture values**: Integrity, Empathy, Empower Others, Over-Deliver. [ragsys.crossingminds.com](https://ragsys.crossingminds.com/company-resources/company/careers)
- **Work model**: Hybrid and remote options available. Open roles include Customer Success Manager (Remote San Francisco/Toronto), Applied Machine Learning Internship (On-site Paris), Head of Product (Hybrid San Francisco/Toronto/Paris). [jobs.lever.co](https://jobs.lever.co/crossing-minds)
- **Perks**: Not detailed, but emphasis on “pushing boundaries” and “building with purpose.” As part of OpenAI, employees may gain access to cutting-edge AI research and resources.
- **Engineering culture**: Strong focus on real-time ML, RAG, and deep learning; team distributed across US, Canada, and France. [linkedin.com](https://linkedin.com/company/crossing-minds)
- **Note**: The company has been acquired, so hiring may be limited to roles needed for integration into OpenAI. Current openings (as of search date) are still posted on Lever.

## Sources
1. [crossingminds.com](https://www.crossingminds.com/) – Acquisition announcement and company description
2. [linkedin.com](https://linkedin.com/company/crossing-minds) – Company details, funding, revenue, headcount, and recent posts
3. [builtin.com](https://builtin.com/company/crossing-minds) – Overview, office locations, and mission statement
4. [jobs.lever.co](https://jobs.lever.co/crossing-minds) – Current open positions and work model
5. [ragsys.crossingminds.com](https://ragsys.crossingminds.com/company-resources/company/careers) – Career page with culture values

## Other roles at Crossing Minds

- [Applied Machine Learning Internship](https://feeny.ai/job/applied-machine-learning-internship-crossing-minds-paris-6n2dnhjgkj41) — Paris, France
- [Customer Success Manager](https://feeny.ai/job/customer-success-manager-crossing-minds-san-francisco-k9d7q5asd3bj) — San Francisco, CA / Toronto, Canada
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