--- title: 'Head of Marketing Operations at Stripe' canonical: 'https://feeny.ai/job/head-of-marketing-operations-stripe-san-francisco-new-york-seattle-chicago-0mnr9fbj81vj' type: 'job' last_seen: '2026-09-13' --- # Head of Marketing Operations at Stripe - **Company:** Stripe - **Location:** San Francisco New York Seattle Chicago Atlanta Toronto in the US in, Canada - **Work type:** remote - **Posted:** 2026-07-14 - **Last confirmed live:** 2026-09-13 - **Apply:** https://stripe.com/jobs/search?gh_jid=8065643 ## Job description ## Who we are ## About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. ## About the team The Marketing Operations team drives excellence across the shared infrastructure that the marketing and sales development teams depend on: lead routing and lead management, prospect data, campaign production, marketing systems, and sales development systems. The infrastructure covers three vertical channel groups: inbound and outbound sales, digital marketing, and in-person events. We ensure that the underlying operations and systems are reliable, scalable, and well-maintained. In close partnership with Demand Generation Systems, Marketing Operations enables global and region marketers and Sales Development Representatives to focus on driving revenue rather than wrestling with operations and systems. ## What you’ll do We are looking for a Head of Marketing Operations to lead a critical team to help power Stripe's growth. You will set the direction of marketing operations, solve time-sensitive and complex operational and systems challenges, and develop managers and individual contributors. You will be an indispensable partner to peers in Marketing, Sales Development, Product Management, Engineering, Analytics, and Data Science. You will be directly responsible for a global marketing operations team of 15-20, in addition to 25-30 production specialists with a dotted-line reporting relationship. ## Responsibilities - Drive excellence in the operations and systems that support inbound and outbound sales, digital marketing channels, and in-person events - Partner with Demand Generation Systems to build, buy, improve, and support the technology for digital marketing campaigns, in-person events, and sales development - Ensure that we accurately route and progress leads to match sales coverage decisions, demand marketing strategies, and agreed upon timelines - Ensure that we generate and maintain sufficient account coverage and quality of sales contacts and marketing database subscribers for sales and marketing outreach - Ensure that we produce digital marketing campaigns with velocity and at the highest quality - Serve as the senior marketing operations voice in cross-functional workstreams with Sales Development, Sales Operations, Revenue, and Regional Marketing teams - Build, develop, and retain a high-performing marketing operations team - Set strategic direction, objectives, and key results for the Marketing Operations organization, aligned to broader marketing and Stripe-wide objectives and key results ## Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. ## Minimum requirements - 10+ years of experience in B2B marketing or revenue operations and working directly on an enterprise marketing technology stack (Marketing Automation Platform, CRM, sales engagement, company and contact data, etc.) - 5+ years of direct people management experience, including managing managers and building teams of 10+ people; experience managing distributed and global teams - 3+ years of working in a global B2B company with hundreds of marketers and sales development representatives - Demonstrated ability to design and scale operations organizations, including structuring teams and managing through ambiguity - Experience leading programs across multiple functional areas simultaneously - Track record of driving measurable improvements in B2B marketing operations - Strong cross-functional influence and ability to drive alignment at senior levels across Sales Development, Sales Operations, Revenue, and Regional Marketing - Strong analytical skills, including the ability to use data to diagnose operational problems, set targets, and evaluate program outcomes - Ability to build working prototypes and demos with AI to solve marketing operations challenges - Prior responsibility for launching AI solutions to sales development or marketing teams ## Preferred qualifications - 15+ years of experience in B2B marketing or revenue operations and working directly on an enterprise marketing technology stack (Marketing Automation Platform, CRM, sales engagement, company and contact data, etc.) - 10+ years of direct people management experience, including managing managers and building teams of 10+ people; experience managing distributed and global teams - 5+ years of working in a global B2B company with hundreds of marketers and sales development representatives ## About Stripe ## Core Business - Primary industry: Financial services / payments infrastructure - Target customers: B2B – from startups to global enterprises (e.g., Le Monde, trucking companies) - Mission: “Increase the GDP of the internet” by making online commerce easier and more accessible ## Products & Services - **Stripe Payments**: Accept and optimise payments globally – online and in person; supports 135+ currencies and payment methods [stripe.com](https://stripe.com/) - **Stripe Billing**: Manage subscriptions, invoices, and recurring revenue; over 200 million active subscriptions managed [stripe.com](https://stripe.com/) - **Stripe Connect**: Embed payments into platforms and marketplaces - **Stripe Atlas**: Incorporate a company, get everything needed to fundraise and start selling - **Stripe Terminal**: In-person payments with customisable card readers - **Stripe Issuing**: Create and manage a card issuing programme - **Stripe Climate**: Automatically contribute a fraction of revenue to carbon removal ## Market Standing - **Valuation/Market Cap**: Not publicly available (private company) - **Key Metric**: $1.9 trillion in payments volume processed in 2025 [stripe.com](https://stripe.com/) - **Notable Investors/Partners**: Not disclosed in provided sources - **Growth Signals**: - Infrastructure underpins more than 1% of global GDP [stripe.com](https://stripe.com/jobs/life-at-stripe) - Over 8,000 employees across 25+ offices worldwide [stripe.com](https://stripe.com/jobs) - 99.999% historical uptime for Stripe services [stripe.com](https://stripe.com/) - Deploys 10,000+ times per day while maintaining five 9s of reliability [stripe.com](https://stripe.com/jobs/life-at-stripe) - 135+ currencies and payment methods supported [stripe.com](https://stripe.com/) ## Competitive Advantages - **Scale & Reliability**: Processes massive transaction volumes with 99.999% uptime – a level of trust few competitors match. - **Developer‑First Experience**: Obsessive focus on API design, documentation, and ease of integration; “start with a blank screen, work until a product is ready, polish until exceptional” [stripe.com](https://stripe.com/jobs/life-at-stripe). - **Global Reach**: Supports 135+ currencies and payment methods, with local offices in 25+ cities to serve regional needs. - **Network Effects**: The more businesses use Stripe, the more data and infrastructure advantages accrue, making it harder to switch. ## Strategic Focus - **AI & Agentic Commerce**: Building economic infrastructure for AI, including monetisation through agentic commerce [stripe.com](https://stripe.com/). - **Crypto & Stablecoins**: Enabling borderless money movement with stablecoins and crypto [stripe.com](https://stripe.com/). - **Platform Expansion**: Continuing to add financial tools (billing, issuing, terminal, climate) that work individually or together. - **Globalisation**: Deepening presence in markets like Japan, India, and Latin America. ## Why Work Here - **Culture**: “Intense and kind” – high expectations paired with a supportive, transparent environment. Weekly all‑hands with senior leaders; decisions based on idea quality, not seniority [stripe.com](https://stripe.com/jobs/life-at-stripe). - **Growth & Ownership**: “Promotions are tied to demonstrated impact, not tenure.” Employees get substantial responsibility early, often working outside their domain [stripe.com](https://stripe.com/jobs). - **Work Model**: Hybrid/remote‑friendly – two main HQs (San Francisco & Dublin) plus 25+ offices, and many Stripes work from home or coworking spaces [stripe.com](https://stripe.com/jobs). - **Benefits**: Comprehensive medical, mental health, financial advisory, family planning, and parental leave. Education team provides onboarding and ongoing expert‑led courses [stripe.com](https://stripe.com/en-gi/jobs/benefits). - **Diversity & Inclusion**: Employee‑created resource groups (Stripe Communities), accommodations for disabilities, and a commitment to equal opportunity [stripe.com](https://stripe.com/jobs). ## Sources 1. [stripe.com/jobs/life-at-stripe](https://stripe.com/jobs/life-at-stripe) 2. [stripe.com/jobs](https://stripe.com/jobs) 3. [stripe.com/](https://stripe.com/) 4. [stripe.com/jobs/search](https://stripe.com/jobs/search) 5. 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