---
title: 'Head of New Media at Lightfield'
canonical: 'https://feeny.ai/job/head-of-new-media-lightfield-san-francisco-69krakkzxqcf'
type: 'job'
last_seen: '2026-10-13'
---

# Head of New Media at Lightfield

- **Company:** Lightfield
- **Location:** San Francisco, CA
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-09-17
- **Last confirmed live:** 2026-10-13
- **Apply:** https://jobs.ashbyhq.com/lightfield/34d1640e-9b12-445b-a6c6-8316fb52200c

## Job description

## About Lightfield

Lightfield is reimagining CRM as a world model of a business. By learning from emails, meetings, and customer conversations, we’re building a living understanding of how a company works—so AI can help teams anticipate what comes next, make better decisions, and take action. More than 5,000 companies have used the product since its November launch. We’ve raised more than $70M from Andreessen Horowitz, Coatue, Maverick Ventures, and Greylock to attack the biggest software category in the world. We previously built Tome, which reached more than 25 million users, and our team brings experience from Llama, Instagram, Google, and Salesforce.

## What you’ll do

- Shape our narrative. Develop a clear, distinctive account of what Lightfield believes, what we’re building, and where business software is headed. Understand how Salesforce and other well-funded incumbents frame the market, find the assumptions worth challenging, and make our case with evidence.
- Explain our technical vision. Help people understand our ambition to build a business world model: a representation of how a company works that lets AI reason about decisions and their consequences. Work with our engineers to explain how customer memory, structured data, and agents fit together—and why CRM is the place to start.
- Report from inside the company. Interview engineers, sit in on customer conversations, use the product, and follow promising leads. Find the details and original insights that make a story worth telling. Bring us angles we haven’t thought of.
- Develop and write our most important ideas. Work with the founders to turn emerging convictions about technology and business into original essays and arguments. Bring your own research, historical parallels, and customer evidence. Challenge the logic, strengthen the case, and write in a voice that feels unmistakably theirs. Bring the same rigor to technical explainers, product launches, and customer stories.
- Own external communications. Build relationships with journalists, newsletter writers, and podcast hosts who matter to our audience. Develop pitches, plan announcements, and prepare founders for interviews. Exercise judgment about timing, claims, and when we have something worth saying.
- Build a distinctive voice. Set the editorial standard for how Lightfield sounds. Partner with design and marketing on website copy, campaigns, and brand storytelling. Make our writing precise, interesting, and recognizably ours.
- Give good stories a wider life. Build a focused publishing rhythm across our blog, social channels, and newsletter. Adapt strong ideas for different audiences and work with marketing to understand what earns attention, builds trust, and brings the right customers to Lightfield.

## Who you are

- You have a reporter’s instincts. You ask the second and third questions, check the claim, and keep digging until you understand what actually happened. You can find the interesting detail in a conversation that seemed routine.
- You’re an exceptional writer and editor. You can develop an original argument, connect ideas across technology and business, and explain a difficult subject clearly. You’re as comfortable challenging a premise as editing a paragraph. Your portfolio shows both range and judgment.
- You think strategically about communications. You understand how a story changes someone’s view of a company. You consider the audience, the timing, the competitive context, and the proof behind the message.
- You understand how stories travel. You follow the journalists, founders, independent writers, podcasters, and creators shaping technology and business. You understand what earns attention across established publications, X, YouTube, podcasts, and newsletters, and how to adapt a story to each. You can spot an opening in the news cycle and develop original ideas that give others something worth discussing.
- You get up to speed on technical concepts quickly. You can take an unfamiliar idea, dig into the source material, and ask the questions that get you to a real understanding. You can explain how a system works, the tradeoffs behind it, and why it matters to someone running a business.
- You create your own momentum. You find an angle, get the interviews, and take a piece through to publication. You welcome direct feedback, move quickly, and care about the final sentence.

Your background might be in journalism, strategic communications, or an editorial role at a technology company. You may have reported for a publication with rigorous standards, edited your college newspaper, or become the person colleagues trust with their hardest writing. We’re interested in the instincts you developed and the work you can show us. This can be your first time owning a communications function.

## Why this role

You’ll have direct access to the people building the product, substantial room to shape the company’s voice, and responsibility for work that influences how customers, recruits, and the industry understand Lightfield. There is a lot here to investigate, and a lot still to say.

## Benefits & Perks

- Competitive salary
- Meaningful early equity
- Health insurance (medical, dental, vision)
- 3 weeks of PTO
- 11 paid company holidays + we enjoy a winter holiday break
- 3 months of paid family leave
- Wednesdays work from home
- Regular team dinners, events, offsites, and retreats
- 401k plan
- Other perks include: commuter and lunch stipend

## About Lightfield

## Company Overview
- **One-liner**: Lightfield is an AI-native CRM that automatically captures every customer interaction from email, calendar, and meetings, and builds a living world model of your company’s relationships and decisions.
- **Entity Type**: Private (Startup)
- **Headquarters**: San Francisco, California, United States
- **Founded**: Not publicly available
- **Founders**: Henri Liriani, Keith Peiris

## Core Business
- Primary industry: AI-native CRM / Sales & Customer Relationship Management
- Target customers: B2B sales teams, customer-facing organizations (SMB to mid-market)
- Mission or purpose statement: “Help founders build better businesses” by creating software that provides deep, continuous customer understanding — a world model of your company starting with your customers. [lightfield.app/company](https://lightfield.app/company)

## Products & Services
- **Lightfield Platform (AI-native CRM)** — An open platform that ingests email, calls, and meetings automatically. It offers:
  - **Natural language agents**: Build agents with prompts (no code) to prospect, manage follow-ups, and coach deals.
  - **Automated data capture**: Every interaction is recorded, attributed, and connected into accounts, tasks, and timelines.
  - **Reasoning & automation**: Ask questions like “which customers asked for this feature?” and get answers with citations; automate pipeline updates, enrichment, and revival emails.
  - **Security & compliance**: SOC 2 Type II, HIPAA, ISO 27001. [lightfield.app](https://lightfield.app/)

## Market Standing
- **Valuation/Market Cap**: Not disclosed
- **Key Metric**: Not publicly available (revenue not disclosed)
- **Notable Investors/Partners**: Not publicly available
- **Growth Signals**:
  - Headcount: 31 employees (+192.3% YoY) [linkedin.com/company/lightfld](https://www.linkedin.com/company/lightfld)
  - Active job postings: 16 (up +128.6% YoY)
  - LinkedIn followers: 4,863 (+2709.6% yearly growth)
  - Monthly web traffic: +83.5% (14.2K visits) [same LinkedIn source]
  - Rapid product releases: frequent changelog updates (May/June 2026) with features like API controls, email conversations, custom objects, SSO, and meeting recording. [lightfield.app](https://lightfield.app/)

## Competitive Advantages
- **AI-native, not retrofitted**: Differs from traditional CRMs by capturing raw interaction data (actual words, chronology, causality) rather than manual summaries or fields.
- **World model approach**: A system that understands what happened, why it happened, and what is likely to happen next — enabling safe, high-quality automation and deep customer insights.
- **Strong security posture**: Holds SOC 2 Type II, HIPAA, and ISO 27001 certifications — rare for an early-stage startup.
- **Open platform**: API and MCP server for custom integrations, allowing data to flow in and out freely.

## Strategic Focus
- Continue building the “world model of your company” by deepening automatic capture, causal reasoning, and agent capabilities.
- Scale go-to-market (hiring a Founding Account Executive, Community Lead) while expanding the platform’s AI and infrastructure teams.
- Maintain compliance and trust as the platform matures (mentioned roadmap includes “Foundations” and “Agents” on the product page).

## Why Work Here
- **Early-stage impact**: Join a team of 31 people (largely technical: 38% engineering/design) and help shape the foundational product. Recent hires come from Tome, Gong, Uber, and other high-growth companies.
- **Remote/hybrid friendly**: Team distributed across US (majority), Canada, and India. [linkedin.com/company/lightfld](https://www.linkedin.com/company/lightfld)
- **Engineering culture**: AI/ML deep tech focus — building agents, world models, and reasoning systems. Titles include Machine Learning Engineer, GenAI Platform Engineer, AI Product Engineer, and Infrastructure Lead.
- **Growth trajectory**: Headcount more than doubled in the last year, with active hiring across all departments. The company’s mission emphasizes “deep customer understanding,” appealing to builders who want to solve real business problems with AI.
- **Transparent product velocity**: Public changelog shows frequent releases (weekly), indicating a fast-moving, iterative engineering culture.

## Sources
1. [lightfield.app](https://lightfield.app/)
2. [lightfield.app/company](https://lightfield.app/company)
3. [jobs.ashbyhq.com/Lightfield](https://jobs.ashbyhq.com/Lightfield)
4. [linkedin.com/company/lightfld](https://www.linkedin.com/company/lightfld)
5. [lightfield.app/blog/why-we-built-lightfield](https://lightfield.app/blog/why-we-built-lightfield)

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