---
title: 'Head of Operations at Hyperbolic Labs'
canonical: 'https://feeny.ai/job/head-of-operations-hyperbolic-labs-san-francisco-b1gmqpm0rasq'
type: 'job'
last_seen: '2026-09-08'
---

# Head of Operations at Hyperbolic Labs

- **Company:** Hyperbolic Labs
- **Location:** San Francisco, CA
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-05-19
- **Last confirmed live:** 2026-09-08
- **Apply:** https://jobs.ashbyhq.com/hyperbolic/d3d5cab8-7460-431a-9327-1c6633ec35a9

## Job description

## WHO WE ARE

Hyperbolic Labs is on a mission to democratize AI by breaking down the barriers to computing power with our Open-Access AI Cloud. By making better use of idle computing resources across the globe, we offer an innovative GPU marketplace and AI inference service that promise affordability and accessibility for all. As pioneers at the intersection of AI and open-source technology, we believe in an open future where AI innovation is limited only by imagination, not by access to resources. We're looking for forward-thinking individuals who share our passion for making AI universally accessible, secure, and affordable. Join us in building a platform that empowers innovators everywhere to turn their visionary AI projects into reality.

## ABOUT THE ROLE

We’re seeking a Head of Operations to own and scale the operational backbone of Hyperbolic during a period of rapid growth. This is a senior, high-impact leadership role responsible for ensuring that revenue operations, customer operations, supply coordination, and internal execution scale smoothly as the company grows from ~10 to 100+ employees.

You will sit at the center of the business, overseeing end-to-end operations across revenue, customers, and infrastructure. This includes managing billing and invoicing systems, aligning GPU supply with customer demand, and building the operational rigor required to support a global compute marketplace.

You will directly manage and mentor the Business Operations Specialist, supporting execution across finance operations, onboarding workflows, and cross-functional process design. This is a highly hands-on role for someone who can both build scalable systems and step directly into execution when needed.

You will partner closely with the CEO and leadership team to execute company priorities, improve cross-functional alignment, and establish the operational infrastructure necessary for Hyperbolic to scale efficiently. Many current workflows are still manual or bespoke, and you will be responsible for implementing scalable processes that improve visibility, consistency, and execution without slowing the company down.

This role is ideal for an experienced operator who thrives in ambiguity, brings structure to fast-moving environments, and has successfully scaled early-stage companies through rapid growth.

## WHO YOU ARE

- 10–15 years of experience in operations, business operations, or general management within high-growth technology companies
- Proven experience scaling early-stage companies through rapid growth phases
- Strong track record owning cross-functional operations across revenue, customers, and internal execution
- Experience building scalable systems and processes that replace manual workflows
- Hands-on operator who can execute tactically while driving strategic operational improvements
- Experience managing and mentoring high-performing operations teams
- Strong understanding of financial operations, including budgeting, forecasting, invoicing, and revenue tracking
- Experience working in cloud infrastructure, marketplace, software, or infrastructure-heavy businesses
- Experience in AI infrastructure, GPUs, or cloud compute environments is strongly preferred
- Excellent cross-functional communication, organizational alignment, and problem-solving skills
- Comfortable operating in ambiguous, fast-changing startup environments

## PREFERRED QUALIFICATIONS

- Background in cloud infrastructure, GPU compute, AI infrastructure, or marketplace businesses
- Experience contributing to revenue operations, pricing strategy, or infrastructure cost management
- Experience building operational systems that support distributed or international scaling
- Familiarity with early-stage startup environments where ownership is broad and roles evolve quickly
- Track record of improving operational efficiency, margins, or customer experience in high-growth environments
- Experience working closely with founders or executive teams in high-urgency settings

## WHAT SUCCESS LOOKS LIKE

- Hyperbolic scales from ~10 to 100+ employees without operational breakdowns
- Revenue operations, billing, and invoicing systems are reliable and scalable
- GPU supply and customer demand are efficiently aligned
- Customers experience smooth onboarding and ongoing platform operations
- Clear operational visibility exists across revenue, margin, infrastructure utilization, and key business metrics
- Cross-functional communication and accountability improve as the company scales
- Manual workflows are transformed into scalable operational systems and processes
- The company maintains speed while increasing operational rigor and structure

Hyperbolic is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

## About Hyperbolic Labs

## Company Overview
- **One-liner**: Hyperbolic provides an open-access cloud platform offering affordable, on-demand GPU compute and AI inference services for developers, researchers, and AI teams.
- **Entity Type**: Private (Series A)
- **Headquarters**: San Francisco, California, United States (also listed as Irvine, California, per CB Insights) [LinkedIn], [CB Insights]
- **Founded**: 2022 [CB Insights]
- **Founders**: Jasper Zhang (CEO) and Yuchen Jin (CTO, departed April 2026) [hyperbolic.ai/about], [LinkedIn]

## Core Business
- **Primary industry/industries**: AI Infrastructure, Cloud Computing, GPU-as-a-Service
- **Target customers**: B2B – AI startups, ML engineers, academic researchers, enterprise AI teams, and individual developers.
- **Mission or purpose statement**: “Build the world's most accessible and comprehensive AI platform, empowering developers with affordable, seamless access to meet all their AI needs in one unified platform.” [hyperbolic.ai/about]

## Products & Services
- **On-Demand GPU Clusters**: Rent H100/H200 GPUs in under one minute with no sales calls or quota limits. Pay-as-you-go, scale up/down as needed. [hyperbolic.ai]
- **Reserved Clusters**: Guaranteed, isolated capacity for long-term workloads at discounted prepaid pricing. Ideal for 24/7 inference or large training jobs. [hyperbolic.ai]
- **Dedicated Endpoints**: Single-tenant GPU instances with private endpoints for high-throughput inference (100K+ tokens/min) and full control. Hourly pricing. [hyperbolic.ai]
- **Serverless Inference API**: OpenAI-compatible API to run models like Llama, Qwen, DeepSeek, SDXL, Flux, etc. Swap base URL and key with minimal code changes. [hyperbolic.ai]
- **AI Consulting Services**: Engineering support for setup, scaling, sharding, and debugging across training, fine-tuning, and inference. [hyperbolic.ai]

## Market Standing
- **Valuation/Market Cap**: Not disclosed
- **Total Funding**: $19.73M (Series A: $12M in December 2024; Seed: $7M in July 2024; additional earlier rounds) [LinkedIn], [CB Insights]
- **Notable Investors/Partners**: Variant, Polychain Capital, Chapter One, Faction, Bankless Ventures, Blockchain Builders Fund, and 29+ others. [CB Insights]
- **Growth Signals**: 200,000+ builders on the platform; claims 3–10x less expensive than inference competitors; presence in 5 countries (US, Singapore, Vietnam, France, South Korea). [hyperbolic.ai], [LinkedIn]
- **Key Metric**: Total funding $19.73M; no public revenue data.

## Competitive Advantages
- **Cost leadership**: 3–10x cheaper than competing inference providers, with no hidden fees or long-term commitments. [hyperbolic.ai]
- **Zero quota limits**: No artificial caps on GPU usage – provision instantly. [hyperbolic.ai]
- **Unique model support**: Only platform serving Llama-3.1-405B-Base in BF16 (high-precision) and FP8 (ultra-fast inference). Endorsed by Andrej Karpathy. [hyperbolic.ai]
- **Open-access ethos**: Focus on democratizing compute by aggregating underutilized GPUs (consumer-grade and data center), enabling AI development without vendor lock-in. [hyperbolic.ai/about]
- **Speed**: Deploy a cluster in under one minute; pay with credit card or crypto. [hyperbolic.ai]

## Strategic Focus
- **Scalability & automation**: Building the most automated platform to eliminate sales calls and friction. [hyperbolic.ai/about]
- **Open ecosystem**: Partnering with top research labs, institutions, and major AI/ML teams to advance open-source AI and open-access compute. [hyperbolic.ai/about]
- **Expanding model variety**: Continuously adding new state-of-the-art models and inference optimizations. [hyperbolic.ai]

## Why Work Here
- **Culture**: Emphasizes “open access, collaboration, innovation, and automation.” Founding story rooted in removing barriers for developers and researchers. [hyperbolic.ai/about]
- **Team**: Small (17 employees as of mid-2026), with a flat structure and hands-on roles. Engineering-centric (5 technical staff) plus growing GTM and product teams. [LinkedIn]
- **Remote/Hybrid**: HQ in San Francisco; employees across 5 countries – likely offers remote flexibility, though policy not explicitly stated. [LinkedIn]
- **Notable perks**: Work on cutting-edge AI infrastructure; direct impact on product; collaboration with top AI labs; use of latest GPUs (H100/H200). [hyperbolic.ai/about]
- **Caution**: Recent high-profile departures (co-founder/CTO Yuchen Jin, Head of Business Operations, and a founding AI engineer in April 2026) – candidates should investigate stability and leadership continuity. [LinkedIn]

## Sources
1. [Hyperbolic – Official Website](https://www.hyperbolic.ai/)
2. [Hyperbolic – About Page](https://www.hyperbolic.ai/about)
3. [Hyperbolic – LinkedIn Company Page](https://www.linkedin.com/company/hyperbolic-labs)
4. [Hyperbolic Labs – CB Insights Profile](https://www.cbinsights.com/company/hyperbolic-labs)
5. [Hyperbolic – Careers Page (Ashby)](https://jobs.ashbyhq.com/hyperbolic)

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