---
title: 'Head of Operations at Kinstead'
canonical: 'https://feeny.ai/job/head-of-operations-kinstead-new-york-na3wa6wsj24a'
type: 'job'
last_seen: '2026-10-27'
---

# Head of Operations at Kinstead

- **Company:** Kinstead
- **Location:** New York, NY
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-10-26
- **Last confirmed live:** 2026-10-27
- **Apply:** https://jobs.ashbyhq.com/kinsteadhealth/e5b15ca9-fc60-4a12-bdb3-a38c2afa8c60

## Job description

## About Kinstead

Kinstead helps nurse practitioners launch and run their own independent practices. We replace the fragmented, manual infrastructure behind healthcare with a single, intelligent system so clinicians can spend their time on care, not paperwork. This creates a new model of care, one where clinicians practice on their terms and patients get consistent, community-rooted care. We recently closed an oversubscribed round backed by Wisdom Ventures, Expansion VC, Roo Capital, and healthcare leaders from Flatiron Health, Pomelo Care, and Roivant Sciences.

- 50+ nurse practitioners across Massachusetts, Maryland, and Connecticut, expanding along the East Coast
- New practices launching every week, with strong inbound demand from NPs
- Monthly patient visits up 3x in a single quarter (June to September 2026)
- Our own technology platform: every practice is moving onto Kinstead-built EHR and billing infrastructure

## The role

You'll own Kinstead's operations end to end: the systems that take an NP from signed contract to a live, paid, growing practice, and keep it running every month after. This is a hands-on role. You'll design how ops should work, then run it yourself day to day. You'll be the first call when something breaks, whether that's a vendor, a payer, or a process. You report to Parth (COO) and work closely with Taylor (CEO). You'll lead our Ops Specialist from day one, along with the vendors who run credentialing, billing, and front desk.

## What you'll own

- Practice launch. The playbook that gets a new practice live in 60 days, run at a pace of 5–6 launches a month and rising.
- Credentialing and licensure. NP licensure across states, payer enrollment, and expirables, working with our credentialing vendor.
- Revenue cycle. Our billing and RCM vendor relationships, claim denials, and payer issues. You make sure NPs get paid and Kinstead gets paid.
- Vendor management. Scorecards, SLAs, and escalation for the vendors we depend on, from RCM to front desk to phones.
- Clinical operations. Front desk support, scheduling, and day-to-day practice operations, coordinated with our clinical director.
- Reporting. A monthly view of the business that the founders and investors actually read: practice growth, revenue, spend, and vendor performance.
- NP escalations. Second line for operational questions from our NPs, and a feedback loop into product so the same question doesn't come back.

First 90 days

- Days 1–30: Learn it by running it. Take over live vendor escalations, credentialing follow-up, and NP ops questions from the founders. Map every ops workflow and where it breaks.
- Days 31–60: Fix the biggest leaks. Stand up vendor scorecards, clean up licensure and credentialing tracking, and tighten the practice launch playbook.
- Days 61–90: Make it run without the founders. Ship a monthly ops and financial report, set clear SLAs with every core vendor, and get the founders out of day-to-day ops.

## Who you are

- 6–10 years in healthcare operations, including time at a healthcare startup. Bonus points if it was an MSO or a multi-state provider group.
- Hands-on with the hard parts of healthcare ops: credentialing, payer enrollment, revenue cycle, or practice launch. You know where these break.
- A builder who runs what they build. You've fixed a broken process yourself and kept it running week after week, not just recommended a fix.
- Fluent with AI, with your own judgment. You use AI tools to move faster, and you know when the output is wrong.
- Comfortable with chaos. Priorities shift month to month here. You like that.
- Clear with vendors and NPs alike. You can hold a vendor to an SLA and walk an NP through a payout question in the same afternoon.

## Compensation and logistics

- Base salary: $150,000–$200,000
- Equity: Meaningful early-stage equity
- Location: New York City, in office 4 days a week
- Type: Full-time

At Kinstead, we’re building infrastructure for healthcare that serves entire communities—not just a narrow slice of them. That requires a team with diverse perspectives, lived experiences, and ways of thinking. We are committed to hiring people from a wide range of backgrounds, including but not limited to race, ethnicity, gender identity and expression, sexual orientation, age, national origin, religion, disability, and veteran status. We believe better teams build better systems—and better systems lead to better care. We aim to pay competitively for our stage and the importance of the work. Compensation includes base salary, meaningful equity, and benefits, and is designed to align long-term incentives with the impact you’ll have at Kinstead. In accordance with applicable laws, we provide a reasonable estimate of the salary range for this role. Final compensation will depend on a number of factors, including experience, skillset, and leveling, as well as internal equity considerations. For this role, the estimated base salary range is $150,000 to $200,000.

## About Kinstead

## Company Overview
- **One-liner**: Kinstead provides nurse practitioners with a comprehensive platform to launch and operate their own independent private practices, handling credentialing, billing, compliance, and operations so clinicians can focus on patient care.
- **Entity Type**: Private (Early Stage)
- **Headquarters**: New York, United States
- **Founded**: Not publicly available
- **Founders**: Taylor Rose (Co-Founder & CEO), Parth Chodavadia, MD (Co-Founder), Nick Catalano (CTO and Founding Engineer)

## Core Business
- **Primary industry**: Healthcare IT / Healthcare Services
- **Target customers**: Nurse Practitioners (NPs) in primary care and psychiatry seeking to start independent practices; also health plans and payors seeking to expand NP-led provider networks
- **Mission statement**: To rebuild healthcare into a model that works for patients, providers, and communities — giving nurse practitioners the freedom to practice deeply, personally, and without barriers.

## Products & Services
- **Kinstead Platform (Full Practice Launch & Operations Support)**: An end-to-end service that includes business formation, state licensing, CAQH profile management, payer enrollment (commercial, Medicare, Medicaid), credentialing, EHR setup, scheduling and intake workflows, billing and revenue cycle management (97% average clean claim rate), virtual front desk, compliance and HIPAA support, practice coaching, and growth/marketing assistance (local SEO, referral network development). The company claims practices can go from signed agreement to first patient visit in under 90 days. Clinicians own their practice and are insurance-covered from day one.

## Market Standing
- **Valuation**: Not disclosed
- **Key Metric**: The company has launched practices across primary care, psychiatry, and integrative health in Massachusetts, Maryland, and Connecticut.
- **Notable Investors/Partners**: Not publicly disclosed. The company was featured by Headstream Innovation, a healthcare innovation ecosystem.
- **Growth Signals**: Active job postings (16 open roles as of mid-2025) despite a small core team (4 employees on LinkedIn). Rapid LinkedIn follower growth: 347 followers with +55.6% monthly growth. Forbes spotlighted co-founder Taylor Rose in an October 2025 feature on women reimagining healthcare delivery. Monthly website traffic of ~4,048 visits with +22.6% monthly growth.

## Competitive Advantages
- **Full vertical integration**: Kinstead combines practice formation, credentialing, billing, clinical operations, compliance, and growth into a single service — not just software. This reduces the complexity that historically required hiring lawyers, billers, and credentialing specialists separately.
- **Clinician-owned model**: Practices are owned entirely by the NP, not by Kinstead, giving clinicians full autonomy and income potential (cited as 2–3× higher than employed NP positions).
- **Speed to market**: The 90-day launch timeline from agreement to seeing patients is a significant differentiator in a space known for months or years of administrative delays.
- **Founding team credibility**: Co-founders bring experience from Duke, McKinsey & Company, Gates Foundation, Children's Hospital of Philadelphia, PathAI, and Wharton — combining frontline clinical, operational, and technology expertise.

## Strategic Focus
- **Geographic expansion**: Currently operating in Massachusetts, Maryland, and Connecticut, with active listings for additional NPs in all three states — suggesting a focused Northeast expansion strategy.
- **Payor partnerships**: Kinstead is actively courting health plans and payors with a "value-based care" proposition, offering flexible contracting models and technology-enabled analytics to help plans expand NP-led networks and close care gaps.
- **Platform development**: Active engineering hiring (Senior Backend Engineer, Senior Product Engineer) indicates investment in the technology layer of their service, moving beyond just operational support into more proprietary software capabilities.
- **Scaling the provider network**: The company's core growth lever is onboarding more NPs — every job posting for "Start Your Own Practice" is effectively a customer acquisition role.

## Why Work Here
- **Tiny team, outsized impact**: With only 4 employees on LinkedIn but 16 active job postings, the company is in a hypergrowth hiring phase. New hires will likely have significant ownership and influence over product and company direction.
- **Mission-driven healthcare work**: The team is united by a belief in NP-led, independent, patient-centered care as a solution to access and quality problems in the US healthcare system.
- **Founder-led engineering**: The CTO (Nick Catalano) is a hands-on engineer who has built HIPAA-compliant healthcare systems — the engineering culture appears pragmatic, impact-oriented, and built around clinician workflows.
- **Tech stack**: Typescript, GitHub, GitHub Actions — modern, pragmatic, and familiar for full-stack engineers.
- **Remote/hybrid policy**: Not explicitly stated; headquarters is New York City, and the small team suggests a flexible work environment where in-person collaboration may be valued but remote is likely supported given the engineering roles.
- **Notable**: The company is pre-product-market fit for its technology layer; roles like Senior Backend Engineer and Senior Product Engineer will be foundational to building the core platform.

## Sources
1. [kinsteadhealth.com](https://www.kinsteadhealth.com/)
2. [kinsteadhealth.com/about](https://www.kinsteadhealth.com/about)
3. [LinkedIn](https://www.linkedin.com/company/kinsteadhealth)
4. [kinsteadhealth.com/for-payors](https://www.kinsteadhealth.com/for-payors)
5. [headstreaminnovation.com](https://www.headstreaminnovation.com/innovators/kinstead-health)

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