---
title: 'Head of Operations Planning at Mercor'
canonical: 'https://feeny.ai/job/head-of-operations-planning-mercor-san-francisco-cf0z5rad15n9'
type: 'job'
last_seen: '2026-09-12'
---

# Head of Operations Planning at Mercor

- **Company:** Mercor
- **Location:** San Francisco, CA
- **Compensation:** $200k–$250k
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-07-13
- **Last confirmed live:** 2026-09-12
- **Apply:** https://jobs.ashbyhq.com/mercor/8723bb7f-c0af-43cd-8c5a-a06eeb89bdde

## Job description

## About Mercor

Mercor's mission is to organize human intelligence to power the AI economy. We're a leading AI data company, building the layer between human expertise and frontier models. Millions of domain experts on the platform are paid over $4 million per day to train frontier AI models. Mercor's APEX benchmark family measures AI's real-world impact on professional work. Mercor Enterprise brings this same infrastructure to Fortune 500 companies: helping companies capture how their best people actually work, translating that expertise directly back into agents.

Mercor is creating a new category of work where expertise powers AI advancement. Achieving this requires an ambitious, fast-paced and deeply committed team. You’ll work alongside researchers, operators, and AI companies at the forefront of shaping the systems that are redefining society. Mercor is a profitable Series C company valued at $10 billion. We work in-person five days a week in our San Francisco, NYC, or London offices.

## About the role

Mercor is building a team to centralize planning and reporting across its rapidly growing Human Data business. This team sits at the intersection of Delivery Operations, Engagement Management, Finance, and Talent Sourcing. As the business scales, this function becomes the single system every team plans against, replacing fragmented, account-by-account approaches with one consistent standard. The Head of Operations Planning will stand up this function from the ground up: the team, the workflows, and the tools that turn a signed deal into a fully staffed, forecasted, and tracked production plan. That means catching data quality issues as opportunities enter the pipeline, checking staffing plans against actual delivery capacity before commitments are made, and giving leadership a single source of truth on where every project stands.

## What you'll own

- Build and lead the function: Design the operating model for Operations Planning — what the team owns, how it's staffed, and how it scales as new accounts and business lines come online.
- Demand and forecast accuracy: Set the standard for how customer demand gets captured, at what granularity, and how it flows into production plans and revenue forecasts. Own the weekly cadence with account and supply teams to catch drift early.
- Staffing and capacity strategy: Own the framework for translating forecasted demand into staffing decisions across accounts. Build models that stress-test headcount scenarios and flag risk before it hits a client conversation. Partner with Finance and account leadership on cost and margin implications.
- Opportunity pipeline integrity: Own the process that governs how new opportunities get scoped, logged, and moved from signal to committed forecast. Set the bar for consistency across accounts so leadership can trust the number without checking the math.
- Systems and reporting infrastructure: Decide what gets tracked, how, and where. Build the dashboards, account playbooks, and planning tools that make account status visible without a meeting.
- Cross-functional operating rhythm: Represent Operations Planning in account reviews, finance syncs, and leadership forecasting sessions.

## What we're looking for

- 5+ years in operations, program management, or business operations, with direct experience in demand planning, staffing, or forecasting at a company with complex, multi-account delivery
- Experience building a team or function from scratch, not just operating within one someone else designed
- Direct experience managing people
- Strong command of spreadsheets and reporting tools; comfort building the system rather than waiting for someone to build it for you
- A track record of standardizing messy, inconsistent processes into something repeatable and auditable
- Comfortable being the source of truth in a room full of people who disagree about the numbers
- Experience in AI training data, human data operations, or a comparable high-growth operations environment is a plus, not a requirement

## Compensation

- Base cash comp from $200K-$250k
- Equity starting at $1.5m / 4 years
- $10K proximity bonus (if you live within 0.5 miles of our office)
- $1.5K monthly stipend for meals
- Free Equinox membership
- $200 monthly laundry reimbursement
- $200 monthly personal wellness reimbursement
- Health, Dental, Vision insurance
- 401(k) with company match
- Up to $15k Relocation bonus

## About Mercor

## Company Overview
- **One-liner**: Mercor organizes human intelligence to power the AI economy by connecting domain experts with frontier AI labs and enterprises for model training, evaluation, and deployment.
- **Entity Type**: Private (Series C)
- **Headquarters**: San Francisco, California, USA (with offices in New York City and London)
- **Founded**: 2023
- **Founders**: Brendan Foody & Adarsh Hiremath (Co-founders & Co-CEOs)

## Core Business
- Primary industry: AI Data & Infrastructure, Human-in-the-Loop AI, Enterprise AI
- Target customers: Frontier AI labs (OpenAI, Anthropic, etc.), Fortune 500 enterprises deploying AI in production, and domain experts seeking high-value AI work
- Mission: Organizing human intelligence to power the AI economy — building the layer between human expertise and frontier models.

## Products & Services
- **Mercor Platform**: A global network of millions of domain experts across 300+ professional fields, paid over $3 million per day to train frontier AI models. Experts are found and vetted using dynamic, role-specific AI interviews.
- **APEX Benchmark**: A benchmark family that measures AI's real-world impact on professional work, setting a standard for whether AI can perform economically valuable work.
- **Mercor Enterprise**: Brings Mercor's expert network and evaluation infrastructure to Fortune 500 companies, deploying custom AI agents, staffing teams with vetted domain experts, and helping organizations encode their own knowledge into AI systems.

## Market Standing
- **Valuation**: $10 billion valuation (as of Series C)
- **Key Metric**: Total Funding — $350 million Series C (recently raised); company is profitable
- **Notable Investors/Partners**: Not explicitly named in provided sources, but the company works with leading AI labs and Fortune 500 enterprises
- **Growth Signals**: 
  - Named to Bloomberg's "2026 24 AI Startups to Watch"
  - Forbes AI 50 (2025)
  - Forbes Cloud 100 (2025)
  - LinkedIn Top Startup (2025)
  - Described as "the fastest-growing company in the world"
  - Tens of thousands of skilled professionals earning an average of more than $95/hour on the platform

## Competitive Advantages
- **Massive, vetted expert network**: Millions of domain experts across 300+ fields, found and vetted via AI-driven interviews — a hard-to-replicate moat.
- **Direct frontier model exposure**: Every team works directly with frontier models, training them and building around them — most companies haven't imagined this level of integration.
- **Profitability at scale**: Profitable at Series C with a $10B valuation, indicating strong unit economics.
- **End-to-end AI infrastructure**: From expert sourcing and vetting to model evaluation (APEX) to enterprise deployment — a vertically integrated stack.

## Strategic Focus
- **Scaling the expert network**: Continuing to onboard millions of domain experts globally to meet the insatiable demand for high-quality human training data.
- **Enterprise AI deployment**: Expanding Mercor Enterprise to help Fortune 500 companies encode organizational knowledge into AI systems and deploy custom agents.
- **Benchmarking AI's economic impact**: Growing the APEX benchmark as the standard for measuring whether AI can perform economically valuable work.
- **Preparing for AGI**: The company's founding thesis is about answering what role humans will play in the economy as AGI approaches.

## Why Work Here
- **Culture**: "Built for people who thrive in high-velocity environments." Values include Intensity, Simplicity, User Obsession, High Standards, Can-Do Attitude, and Time Travelers (thinking ahead).
- **Work model**: In-person collaboration from offices in San Francisco, New York City, and London. No remote option — the company believes in-person collaboration helps move faster and solve harder problems.
- **Engineering culture**: Direct exposure to frontier AI research, labs, and startups. Every team works with frontier models daily. Described as "the fastest-growing company in the world."
- **Compensation**: Generous equity grants, competitive salaries (ranges from $100K–$500K depending on role), and a "proximity bonus" (generous annual housing support).
- **Benefits**: 
  - Unlimited paid vacation and sick days
  - Free Equinox membership (premium fitness access)
  - Monthly wellness stipend and free mental health services
  - Monthly food stipend
  - 401k with employer match
  - Parental leave for both birthing and non-birthing parents
- **Team**: "A team of ambitious, diverse people who want to work on what matters most." Open roles across Engineering (31 roles), Operations (15 roles), Enterprise (5 roles), Finance (4 roles), and more.

## Sources
1. [mercor.com](https://www.mercor.com/)
2. [mercor.com/careers](https://www.mercor.com/careers/)
3. [mercor.com/mission](https://www.mercor.com/mission/)
4. [jobs.ashbyhq.com/mercor](https://jobs.ashbyhq.com/mercor)
5. [linkedin.com/company/mercor-ai](https://www.linkedin.com/company/mercor-ai)

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