---
title: 'Head of Operations (Remote) at Decile Group'
canonical: 'https://feeny.ai/job/head-of-operations-remote-decile-group-palo-alto-5v39s6aj7zkz'
type: 'job'
last_seen: '2026-09-12'
---

# Head of Operations (Remote) at Decile Group

- **Company:** Decile Group
- **Location:** Palo Alto, CA
- **Compensation:** $175k–$275k
- **Work type:** remote
- **Posted:** 2025-05-03
- **Last confirmed live:** 2026-09-12
- **Apply:** https://jobs.lever.co/decilegroup/b1e6ca01-fcf0-486c-b0c3-d2f071a7f0a6

## Job description

Decile Group (https://decilegroup.com) is reinventing venture capital from first principles to unlock the potential of the asset class and make the industry more global and inclusive. We are working to launch 1,000 next-generation venture capital firms by 2025, transforming the face of venture capital. We run VC Lab, the leading venture capital accelerator worldwide, and operate the Decile Hub platform, which combines CRM, back office, digital signing, data room, and many other critical tools for VCs.

We are hiring a Head of Operations to lead the day-to-day operations of our complex and market-leading business. The ideal candidate will be a strategic thinker with exceptional execution skills who can optimize and scale our operational processes to support hundreds of venture capital firms globally.

Responsibilities:

- Oversee the operational infrastructure of our fund administration business, ensuring seamless delivery of services to our growing portfolio of VC firms
- Develop and implement operational strategies that balance efficiency, quality, and scalability while delivering a delightful experience for our clients
- Collaborate with product teams to align roadmap priorities with customer feedback and rollout initiatives (e.g., feature launches, UX enhancements, onboarding flows) that measurably improve customer experience and retention
- Build and lead a high-performing team of fund operations and customer success professionals across multiple time zones
- Create and manage benchmarks and reporting systems to drive continuous operational improvement and best-in-class customer service
- Collaborate with the executive team to align operational capabilities with company growth targets
- Ensure regulatory compliance across multiple jurisdictions for our fund administration clients
- Drive automation and process optimization to increase capacity while maintaining our 90+ NPS
- Manage relationships with key service providers and strategic partners that can support the portfolio
- Implement risk management protocols and best practices across the organization

What You Have:

- 10+ years of experience in operations management, with at least 5 years in financial services or fund administration leadership
- Ahead of trends in AI for support, automation, and customer intelligence tools
- Proven track record of scaling fund operations in a high-growth environment
- Strong understanding of venture capital fund structures, regulatory requirements, and industry best practices
- Experience building and leading remote teams across multiple geographies
- Exceptional problem-solving abilities and analytical skills
- Outstanding communication and interpersonal skills
- Ability to thrive in ambiguity and drive clarity through complex situations
- Strong project management capabilities and attention to detail
- Experience with operational technology implementation and optimization

What We Offer:

- Opportunity to help transform venture capital into a force for good in the world
- Leadership role in a fast-growing company with global impact
- Vibrant work environment of passionate and capable peers
- Opportunities for personal growth and professional development
- Competitive compensation package including equity
- Flexible remote work environment

If you don't tick every box above, we'd still encourage you to apply. We're building a diverse team whose skills balance and complement one another.

Please describe why you are uniquely qualified for this position in the competitive field of Venture Capital to apply, as well as submitting your resume.

Salary and benefits are commensurate with experience.

## About Decile Group

## Company Overview
- **One-liner**: Decile Group provides a platform of training, AI-powered software, and fund administration to help aspiring and active venture capital fund managers launch, grow, and scale their firms.
- **Entity Type**: Private (Seed stage, $14M total funding)
- **Headquarters**: San Francisco, California, United States
- **Founded**: Not publicly available
- **Founders**: Adeo Ressi (CEO) is a key leader; founding details are not explicitly disclosed.

## Core Business
- **Primary industry**: Venture Capital / Financial Services (platform for fund managers)
- **Target customers**: B2B – emerging and established venture capital fund managers, including solo GPs and small teams
- **Mission or purpose**: Democratize access to venture capital, make the industry more ethical, transparent, and inclusive, and transform VC into a force for good.

## Products & Services
- **VC Lab (Accelerator)**: A structured program that has launched 853 funds with $6.2B in target AUM, providing training, mentorship, and institutional-grade fund formation.
- **Decile Hub (SaaS Platform)**: AI-powered platform for managing dealflow, capital calls, limited partner portals, and day-to-day fund operations.
- **Fund Administration (Back-Office)**: White-glove service for compliance, accounting, and investor reporting, with a 94 NPS.
- **Marketplace**: Connects emerging managers with institutional limited partners (LPs) to facilitate fundraising.
- **LP Institute**: Training program for new and aspiring limited partners to learn the fundamentals of venture capital investing.

## Market Standing
- **Valuation / Market Cap**: Not disclosed
- **Key Metric**: $14M total funding (seed rounds, led by Geek Ventures and Draper Associates); 853 funds launched, 1,000+ firms using the platform monthly; 168.2% year-over-year headcount growth (42 employees as of late 2025).
- **Notable Investors / Partners**: Geek Ventures, Draper Associates, and other unnamed seed investors.
- **Growth Signals**: Rapid headcount expansion (+37 people YoY), global reach across 12 countries, and a clear roadmap to scale Marketplace and AI toolkits.

## Competitive Advantages
- **Combination of technology and service**: A full-stack platform that covers both software (AI-powered SaaS) and high-touch human support (fund administration, accelerator coaching).
- **Proven track record**: Over 600 funds launched through VC Lab, giving Decile Group deep domain expertise and a built-in community.
- **AI-first approach**: Integrating AI into every aspect of fund management (dealflow, LP reporting, compliance) to reduce friction for managers.
- **Global remote-first team**: Access to talent across 10+ countries, enabling 24/7 operations and diverse perspectives.
- **Ethical positioning**: The Mensarius Oath and focus on “venture capital as a force for good” create a strong brand differentiator.

## Strategic Focus
- **Democratizing access**: Continue lowering barriers for new managers through faster fund structures and streamlined formation.
- **AI enhancements**: Deploy AI toolkits across the platform to automate complex tasks (capital calls, compliance checks, LP communication).
- **Global ecosystem expansion**: Grow the LP Marketplace and train more emerging limited partners worldwide; host events in major cities.
- **Scaling the community**: Increase the number of active funds on the platform from 1,000+ to 3,000+ and deepen engagement with GPs and LPs.

## Why Work Here
- **100% remote-first**: Team members work from anywhere in the world (currently 12+ countries).
- **Mission-driven culture**: Focus on making venture capital more ethical, inclusive, and transformative – attracting talent who want to drive real impact.
- **Growth opportunities**: Dedicated mentorship, training programs, and expanding responsibilities in a fast-growing startup environment.
- **Dynamic startup environment**: Encourages innovation, creative solutions, and cross-functional collaboration.
- **Notable perks**: Flexible work hours, global team events, and a strong emphasis on work-life balance.

## Sources
1. [decilegroup.com](https://decilegroup.com)
2. [decilegroup.com/jobs](https://decilegroup.com/jobs)
3. [jobs.lever.co/decilegroup](https://jobs.lever.co/decilegroup)
4. [linkedin.com/company/decilegroup](https://www.linkedin.com/company/decilegroup)
5. [decilegroup.com/our-vision](https://decilegroup.com/our-vision)

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