---
title: 'Head of Partner Enablement at Latent'
canonical: 'https://feeny.ai/job/head-of-partner-enablement-latent-san-francisco-or-new-york-city-6xnve4vb02zy'
type: 'job'
last_seen: '2026-10-19'
---

# Head of Partner Enablement at Latent

- **Company:** Latent
- **Location:** San Francisco OR New York City, OR
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-10-08
- **Last confirmed live:** 2026-10-19
- **Apply:** https://jobs.ashbyhq.com/latent/1ce2cc3a-2273-4262-b4ab-793dba912f82

## Job description

## About Latent

Latent is the enterprise pharmacy intelligence platform, powered by a clinical agentic engine, that enables health systems to grow their pharmacy operations and serve more patients. One engine works across the pharmacy journey to identify patients who qualify for care, improve medication access, capture eligible prescriptions and support patients throughout treatment. Latent’s platform enables more than 60+ leading health systems that collectively serve an estimated 70 million people. Founded by Sri Somasundaram and Rishabh Jain, Latent has raised $80 million from Transformation Capital, Spark Capital, Conviction, General Catalyst, Y Combinator, and others.

## The Role

The Head of Partner Enablement will own and scale Latent's training and enablement function, evolving it from a single trainer role into a world-class program that supports our expanding partner and health system network. This leader will build and manage a team of trainers, design a scalable enablement infrastructure (including an LLM-powered training portal, self-serve customer materials, and role-based curricula), and ensure every clinician, pharmacist, and operational user can adopt Latent quickly and confidently. This role sits at the intersection of Product, Implementation, Account Management, Sales/Partnerships, and Clinical, and reports into SVP of Partner Experience.

## What You'll Do

- Define the enablement strategy and 12-month roadmap, prioritizing the workflows and partner segments where training moves the needle most.
- Hire, coach, and develop a team of trainers, setting clear role definitions, playbooks, and quality standards.
- Establish the metrics that matter, including time-to-value, proficiency scores, and adoption, and report on them to leadership.
- Launch the first version of a self-serve training resource for at least one customer segment, then expand it based on usage and feedback.
- Embed with Product to ensure training content, release notes, and materials are ready before new features ship.
- Work with Implementation and Account Management to build enablement into every partner's onboarding and expansion journey.
- Collaborate with Clinical leaders to make sure training reflects real clinical and pharmacy workflows and earns credibility with end users.
- Support Sales and Partnerships by contributing enablement plans to deals and showing prospective partners how they'll get their teams up to speed.
- Create feedback loops from trainers and end users back to Product and Partner Experience to surface friction points early.
- Build the business case for enablement investment, demonstrating its impact on retention, expansion, and partner satisfaction.

## What You Bring (Qualifications & Skills)

- 7+ years in customer enablement, training, or L&D within SaaS, healthcare technology, digital health, or clinical operations, including experience managing or leading a team of trainers
- Track record of building a training/enablement function from the ground up, not just running an existing one
- Experience designing scalable training infrastructure, such as learning portals, LMS platforms, or AI/LLM-powered enablement tools
- Strong instructional design and curriculum development expertise across live, virtual, and asynchronous formats (decks, quick-start guides, videos, e-learning modules, job aids)
- Experience training clinicians, pharmacists, or healthcare operational users not required but strongly preferred

## About Latent

## Company Overview
- **One-liner**: Latent provides an enterprise pharmacy intelligence platform that uses a clinical AI engine to automate medication access workflows—such as prior authorizations and appeals—for health systems.
- **Entity Type**: Private (Series A)
- **Headquarters**: San Francisco, California, United States
- **Founded**: 2022
- **Founders**: Rishabh Jain and Sriram Somasundaram

## Core Business
- **Primary industry/industries**: Healthcare IT, AI-powered clinical operations, pharmacy intelligence
- **Target customers**: B2B; large health systems (hospitals and health networks) – currently serving over 45 partners including 50% of the top 20 U.S. health systems.
- **Mission or purpose statement**: “Closing the distance between a therapeutic decision and a patient receiving therapy” by automating the manual knowledge work that sits between a doctor’s order and treatment.

## Products & Services
- **Clinical Reasoning Engine**: An AI platform that performs clinical knowledge work—reasoning through patient data, interpreting drug criteria, extracting evidence, and orchestrating workflows across EHR, payers, pharmacies, and patients. Automates prior authorization, payer policy parsing, form auto-filling, and medical necessity checks.
- **Pharmacy Intelligence Platform**: A suite that centralizes pharmacy operations, increases prior-authorization throughput, reduces denials, and helps pharmacists focus on patients instead of paperwork.

## Market Standing
- **Valuation/Market Cap**: Not publicly available
- **Key Metric**: Total funding raised – $80.5 million (Series A as of April 2026)
- **Notable Investors/Partners**: Spark Capital, Transformation Capital, McKesson Ventures, Conviction, General Catalyst, Y Combinator
- **Growth Signals**: 
  - Grew from 4 to more than 45 health system partners in the past year (2025–2026)
  - Now serves 2 million patients annually
  - Reduces denials by over 30% and enables clinicians to serve twice as many patients
  - Customers include Yale New Haven Health, Ochsner Health, MetroHealth, UCI, Vanderbilt Health, Mount Sinai, Henry Ford Health, UCSF Health, UCLA Health

## Competitive Advantages
- Deep, native integration with any EHR; the engine operates directly within the patient record.
- Proprietary clinical agentic engine trained on medical reasoning, payer rules, and drug criteria – a high bar for regulatory and clinical accuracy.
- Proven operational impact: 109% more prior-auth throughput per person, 23.4 minutes of every appeal handed back to pharmacists, and $300K+ annual labor cost savings cited by customers.
- Already embedded in 50% of the top 20 U.S. health systems, creating a high switching cost.

## Strategic Focus
- Expand health system footprint and deepen the platform connecting hospitals, payers, pharmacies, and patients.
- Continue investing in reliability and trust required for healthcare deployment.
- Scale the team and apply the Clinical Reasoning Engine proactively to identify patients who should start therapy and keep them on treatment.
- Move beyond prior authorization into every process where clinical knowledge must be translated into action.

## Why Work Here
- **Culture**: High agency, ownership, and independence; engineers own projects from ideation to completion. Values include bias to action, practical innovation, and customer obsession (regularly visiting partner sites).
- **Remote/Hybrid**: Remote-friendly (headquarters in San Francisco; team is distributed).
- **Notable perks/engineering culture**: Fast-moving environment with ambitious product and GTM goals; opportunity to work on one of healthcare’s hardest problems using modern AI/ML; team size ~50 (as of early 2026) – still a growth-stage startup.

## Sources
1. [latenthealth.com](https://latenthealth.com/)
2. [latenthealth.com/about](https://latenthealth.com/about)
3. [latenthealth.com/careers](https://latenthealth.com/careers)
4. [ycombinator.com/companies/latent](https://www.ycombinator.com/companies/latent)
5. [cbinsights.com/company/latent](https://www.cbinsights.com/company/latent)

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