---
title: 'Head of Payer Partnerships at Baba'
canonical: 'https://feeny.ai/job/head-of-payer-partnerships-baba-new-york-qb98ktas36sn'
type: 'job'
last_seen: '2026-09-08'
---

# Head of Payer Partnerships at Baba

- **Company:** Baba
- **Location:** New York, NY
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-08-18
- **Last confirmed live:** 2026-09-08
- **Apply:** https://jobs.ashbyhq.com/baba/b7d284d3-1a76-4f85-93a3-2620db8e8362

## Job description

## ABOUT BABA

Baba is an applied AI lab modernizing risk and care delivery for people with Medicare. We've become the fastest growing digital health system matching people with Medicare and their family caregivers with expert advocates, physicians, medications, lab testing, and AI agents to deliver insurance-covered care across all 50 states. In the last 8 months, we've completed tens of thousands of appointments and partnered with health plans covering more than 4 million Medicare beneficiaries. On any given day, our team's work spans population health research, applied AI research, clinical care delivery, and fintech infrastructure.

We're a Series A company with $40M+ in funding. Our team is half engineers, a third former founders, and comes from places like Ramp, Stripe, Liquid AI, Palantir, MIT, and CMU. Our clinical operations are led by the former Executive Director of Care Transitions from the Mount Sinai Health System. We believe that talent density is our greatest competitive advantage.

Interested candidates should email connor@callbaba.com with a short summary of the most challenging problem they've worked on and a link to their LinkedIn.

## ABOUT THE ROLE

Health plans are the most important commercial relationships Baba will build. As Head of Payer Partnerships, you will own them: the strategy, the pipeline, the deals, and the executive relationships with the country's top national and regional plans, with a focus on Medicare Advantage and dual-eligible populations. You'll design and close value-based and other risk-aligned agreements, take pilots to scaled contracts, and be the face of Baba to plan leadership.

This is a closing role with strategic ownership, not a strategy role with occasional selling. The right person has done this before at a digital health or tech-enabled services company, where they built a payer book from early pilots into scaled contracts. You'll report to the CEO and work closely with Clinical Operations, Finance, Legal, Product, and Growth. You'll build a partnerships team as the company scales.

This role is full-time and based in our Soho office in NYC. Expect travel for in-person business development meetings and industry conferences.

## WHAT YOU'LL OWN

Payer strategy and pipeline. Define which plans, which populations, and which structures we pursue, in what order, and own the pipeline end to end from first meeting through signed contract and expansion.

Deals. Structure and negotiate agreements with plans, including value-based, risk-aligned models, and novel payment pilots.

Executive relationships. Build durable, trusted relationships with plan leaders across the functions that matter for a deal, and create internal champions who carry Baba through complex organizations.

Pilot to scale. Take pilots from design through launch, measurement, and expansion. Own the plan-facing narrative on results, and work with Clinical Ops and Finance to make sure we deliver and prove ROI.

Voice of the payer. Bring real-time commercial insight back to Product, Clinical, and Growth, and turn what plans need into product + service offerings.

Team. Hire and lead partnerships and account management talent as the company scales.

## WE'D LOVE TO HEAR FROM YOU IF

- You have 5+ years of commercial experience, including several years leading payer sales or partnerships at a digital health or tech-enabled care company, and you've personally closed and expanded health plan contracts, ideally in Medicare Advantage or with dual-eligible populations.
- You understand how plans buy from a startup: the stakeholders, budgets, calendars, and approval paths, what a plan's medical cost, quality, and network teams each need to see, and how to get a young company through security, legal, and clinical review without losing a year.
- You've structured value-based or risk-aligned agreements and can speak fluently to the economics on both sides of the table.
- You have real executive presence and can hold a room of plan leadership, adapt the story to each plan's priorities, and negotiate without losing the relationship.
- You've taken a pilot to a scaled contract and know what that takes operationally, not just commercially.
- You're energized by 0→1 work and ambiguity, and you build structure and momentum where none exists.
- You're operationally excellent: you run a pipeline, a forecast, and a dozen live conversations with precision.
- You can cross-functionally collaborate with Clinical, Finance, Legal, Product, and Growth.
- Previous stints inside healthplans, consulting, or strategy roles but not a substitute for experience with successful healthcare plan partnerships.

## About Baba

## Company Overview
- **One-liner**: Baba pairs older adults with dedicated healthcare advocates (nurses and social workers) who handle insurance appeals, specialist referrals, medication coordination, and appointment scheduling — all covered by Medicare.
- **Entity Type**: Private (Seed/Series A stage based on known investors)
- **Headquarters**: New York, NY, USA (also an office in Batu Caves, Malaysia)
- **Founded**: 2025
- **Founders**: Not publicly available (co-founding team not named on website)

## Core Business
- **Primary industry**: Healthtech / Healthcare Navigation Services
- **Target customers**: Older adults (Medicare beneficiaries) and their families; B2C with insurance reimbursement
- **Mission/purpose**: “Navigating healthcare bureaucracy shouldn’t be the hardest part of getting healthy and staying whole.” Baba aims to simplify the healthcare system so patients can focus on their health.

## Products & Services
- **Baba Advocate Service**: A personal healthcare advocate (nurse or social worker) assigned to each patient. Advocates research specialists, write insurance appeals, find lower-cost medications, schedule appointments, and handle medical equipment requests. Covered by Medicare, so most patients pay nothing out-of-pocket. The service operates across all 50 U.S. states and focuses on chronic conditions (hypertension, COPD, kidney disease, dementia, cancer, ALS, Parkinson’s, stroke recovery, depression, mobility equipment, etc.).

## Market Standing
- **Valuation**: Not publicly available (private company)
- **Key Metric**: Raised venture funding from leading investors — General Catalyst, Genius Ventures, Soma Capital, Ground Up Ventures, and Triedge Investments. Funding amount not disclosed.
- **Notable Investors/Partners**: General Catalyst, Genius Ventures, Soma Capital, Ground Up Ventures, Triedge Investments. Also selected for the CMS ACCESS Model (a Medicare innovation program).
- **Growth Signals**: 
  - Helped over 6,000 individuals and families.
  - 10,000+ hours of talk time and support.
  - Appointed former Mount Sinai Executive Director to lead Clinical Operations.
  - Average time to first consultation is 2 days.
  - +98% of patients report feeling better and having less stress.
  - Total headcount of 78 employees (as of mid-2026), operating remotely with offices in New York and Malaysia.

## Competitive Advantages
- **Insurance-covered Advocacy**: The service is covered by Medicare, removing the cost barrier for seniors — most patients pay nothing out-of-pocket.
- **Experienced Human Advocates**: Advocates average 27+ years of healthcare experience and are licensed nurses/social workers, not bots or generic call center staff.
- **End-to-End Support**: From insurance denials to prescription savings to appointment scheduling, advocates manage the entire administrative burden, creating a sticky, high-trust relationship.

## Strategic Focus
- **Expansion of Clinical Operations**: Recent hire of former Mount Sinai executive suggests scaling clinical capacity and partnerships.
- **CMS Model Participation**: Involvement in the CMS ACCESS Model indicates a focus on driving value-based care and integrating with government healthcare programs.
- **Broadening Condition Coverage**: Already covering 10+ chronic conditions and mobility equipment, likely to expand into more areas.

## Why Work Here
- **Culture**: Highlights low ego, doing the best work of their lives, and a sense of responsibility. Emphasizes “real people” and personalized care.
- **Remote-First**: Majority of employees work remotely; has physical offices in New York and Batu Caves, Malaysia (co-working or in-office presence).
- **Impact**: Directly helps older adults navigate healthcare bureaucracy — “health expert doing it for you.”
- **Team Size**: 78 total employees (small, fast-growing team). Open roles include Fullstack Engineer, Virtual Physician, and Physician – Remote (1099).
- **Engineering**: Fullstack role involves developing web apps/APIs, automating QA, designing data models, and streamlining internal tools.

## Sources
1. [callbaba.com/about-us](https://www.callbaba.com/about-us)
2. [callbaba.com](https://www.callbaba.com/)
3. [jobs.ashbyhq.com/baba](https://jobs.ashbyhq.com/baba)
4. [builtin.com/company/baba-callbaba-com](https://builtin.com/company/baba-callbaba-com)
5. [builtin.com/company/baba-callbaba-com/jobs](https://builtin.com/company/baba-callbaba-com/jobs)

## Other roles at Baba

- [Healthcare Advocate](https://feeny.ai/job/healthcare-advocate-baba-remote-w597nj7h2q93)
- [Head of Compliance](https://feeny.ai/job/head-of-compliance-baba-remote-jyyqq0vks76m)
- [Virtual Physician - Bilingual Spanish](https://feeny.ai/job/virtual-physician-bilingual-spanish-baba-remote-13tt8d4q8n9f)
- [Virtual Physician - Bilingual Mandarin](https://feeny.ai/job/virtual-physician-bilingual-mandarin-baba-remote-0q7hwymyf4mb)
- [Virtual Physician](https://feeny.ai/job/virtual-physician-baba-remote-mnc5jxzste5f)
- [Virtual Nurse Practitioner - Bilingual Spanish](https://feeny.ai/job/virtual-nurse-practitioner-bilingual-spanish-baba-remote-3dnzt8q63bd9)
- [Virtual Nurse Practitioner - Bilingual Mandarin](https://feeny.ai/job/virtual-nurse-practitioner-bilingual-mandarin-baba-remote-5dv9jka9f89d)
- [Virtual Nurse Practitioner](https://feeny.ai/job/virtual-nurse-practitioner-baba-remote-7r217t7m79q9)
- [Creative Director](https://feeny.ai/job/creative-director-baba-new-york-fhsmavwr7t01) — New York, NY
- [Director of Growth Marketing](https://feeny.ai/job/director-of-growth-marketing-baba-new-york-85sjnz2y7vpv) — New York, NY