---
title: 'Head of Professional Development at Arrive Logistics'
canonical: 'https://feeny.ai/job/head-of-professional-development-arrive-logistics-austin-sa4zvt6xq083'
type: 'job'
last_seen: '2026-10-31'
---

# Head of Professional Development at Arrive Logistics

- **Company:** Arrive Logistics
- **Location:** Austin, TX
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-10-30
- **Last confirmed live:** 2026-10-31
- **Apply:** https://jobs.lever.co/arrivelogistics/92ab84cc-7512-4952-969f-40bb57ce3484

## Job description

## Who We Are

Arrive Logistics is a leading transportation and technology company in North America with plans to grow significantly year over year. Our success is a testament to our remarkable team and what we’re building together. We’re committed to providing employees with a meaningful work experience and have established an award-winning culture that supports personal and career development in a fun, casual, and collaborative environment.

Who We Want

Arrive Logistics is looking for a Head of Professional Development to own how we build great managers. This person will study what our highest-performing Sales Managers do differently, turn those insights into a scalable development program, and coach every manager to apply them day to day. You thrive on the floor, know how our business works, and actively partner with multiple departments to diagnose leadership gaps and mentor emerging talent into high-performing managers. Success is measured in two outcomes: stronger sales performance and better talent retention.

## What You'll Do

- Study top performance. Analyze Arrive's highest-performing Sales Managers through observation, interviews, team data, and performance metrics. Identify the traits, strategies, and tactics that get the most out of their teams.
- Build the program. Turn those findings into a structured management development program that is in alignment with Arrive’s long term growth objectives. This would cover curriculum, frameworks, tools, and a clear progression from new manager to senior leader.
- Coach managers directly. Provide one-on-one and group coaching that helps managers build these skills into their daily habits, including how they run 1:1s, set goals, give feedback, and recognize their teams.
- Drive sales performance. Partner with RevGen and Sales leadership to connect manager development to team results, such as productivity, ramp time, margin, new and revived logos and wallet share expansion.
- Employee Success Partnership. Partner closely with Employee Success Business Partners (ESBPs) to identify organizational trends, diagnose leadership development needs, understand engagement survey and attrition data, and align coaching interventions with broader talent and retention strategies.
- Improve Retention. Drive talent retention and performance by using data to pinpoint high-impact management behaviors and align leadership coaching directly with business metrics like rep ramp time and account growth that are leaders for retention.
- Measure impact. Define success metrics, track program outcomes, and report results to executive leadership.
- Establish buy-in. Partner with the Chief Strategy Officer, RevGen leaders, and operational executives to establish trust, secure buy-in from skeptical stakeholders, and embed a culture of coaching across all business lines.
- Scale the model. Build a program that grows with Arrive and extends beyond Sales to other people leaders over time.

## Qualifications

- A background in organizational psychology, industrial-organizational (I/O) psychology, executive coaching, or a related field. An advanced degree or coaching certification (e.g., ICF) is preferred.
- 8+ years of experience in leadership or management development, ideally in a high-growth, sales-driven environment.
- A proven record of building development programs that measurably improved performance and retention.
- Strong analytical skills, with comfort turning observations and data into clear recommendations.
- Credibility with sales leaders. Experience in freight brokerage, logistics, or another fast-paced sales floor is a strong plus.
- Executive presence and the ability to influence without authority.

What Success Looks Like in Year One

- A documented model of what makes Arrive's top Sales Managers effective
- A launched management development program, with coaching underway across the Sales Manager population
- Baseline and early-trend metrics tying the program to team performance and manager-level retention

The Perks of Working With Us

- Take advantage of our comprehensive benefits package, including medical, dental, vision, life, disability, and supplemental coverage.
- Invest in your future with our matching 401(k) program.
- Build relationships and find your home at Arrive through our Employee Resource Groups.
- Enjoy office wide engagement activities, team events, happy hours and more!
- Leave the suit and tie at home; our dress code is casual.
- Work in the booming city of Austin, TX – we are in a convenient location close to the airport and downtown.
- Park your car for free on site!
- Start your morning with a specialty drink from our fully stocked coffee bar, Broker’s Brew.
- Sweat it out with the team at our onsite gym.
- Maximize your wellness with free counseling sessions through our Employee Assistance Program
- Take time to manage your physical and mental health - we offer company paid holidays, paid vacation time and wellness days.
- Receive 100% paid parental leave when you become a new parent.
- Get paid to work with your friends through our Referral Program!
- Get relocation assistance! If you are not local to the area, we offer relocation packages.

## Your Arrive Experience

When we say “award-winning culture,” we mean it. We’ve been recognized as a top workplace by Inc. Fast Company, Fortune, and earned Top Workplaces and Great Place to Work, to name a few. We intend on topping many more of those lists in the years to come, but we’re not in it for the trophies. We’re committed to culture because it keeps us connected to each other and invested in our shared success while having a blast along the way. Our employee-founded resource groups create communities within Arrive’s walls, including Women in Logistics, Emerging Professionals, Prisms, Black Logistics Group, Salute and Unidos.

Notice:

To ensure a safe and transparent interview process, we want to note that Arrive Logistics adheres to strict recruitment practices. Candidates undergo an interview process, and Arrive Logistics does not provide unsolicited job offers. If you have concerns about receiving a fraudulent offer, please contact talentacquisition@arrivelogistics.com for verification.

## About Arrive Logistics

## Company Overview
- **One-liner**: Arrive Logistics is a technology-enabled freight brokerage providing multimodal shipping solutions and capacity management for shippers and carriers across North America.
- **Entity Type**: Private (venture/private-equity backed; total funding ~$335M)
- **Headquarters**: Austin, Texas, USA (7701 Metropolis Dr., Building 15, Austin, TX 78744)
- **Founded**: 2014
- **Founders**: Matt Pyatt (CEO & Co-Founder) and Eric Dunigan (President & Co-Founder)

## Core Business
- **Primary industry**: Transportation / Logistics / Supply Chain / Freight Brokerage
- **Target customers**: B2B; enterprise shippers and vetted carriers across North America (1.5M shippers, 500K carriers, 20K brokers in the market)
- **Mission/purpose**: "We Deliver, So You Can" — delivering an unparalleled freight experience through relationships, technology, and a skilled workforce. They describe their model as "Powered by Tech, Delivered by People."

## Products & Services
- **Freight Brokerage / Multimodal Capacity Solutions**: Truckload and other freight shipping services connecting shippers with vetted carriers, including dedicated lanes, open deck solutions, and specialized freight (e.g., Arrive Fresh).
- **Carrier Services**: A carrier portal for shipment tracking, accounting/payment support, and compliance assistance (including safety rating and insurance verification).
- **Market Intelligence & Freight Forecast**: Internal and industry data analysis with monthly market updates and quarterly rate forecasts to help customers navigate the freight market.
- **Technology / Platform**: Proprietary technology suite tailored to shippers and carriers, supporting a "copilot model" that blends automation and human expertise.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed (private company).
- **Key Metric**: Annual revenue reported at ~$810.7M by LinkedIn company data (private company estimate, not independently confirmed); total funding $335M.
- **Notable Investors/Partners**: ATL Partners (led $300M Private Equity round, 2021), Lead Edge Capital (led Series A $10M and Series B $25M).
- **Growth Signals**:
  - North America's 4th-largest truckload brokerage, moving 7,700+ loads daily.
  - ~1,780–2,000 employees across 6 countries and 10+ locations, including Austin, San Antonio, Tampa, Phoenix, Columbus, Guadalajara, and Toronto.
  - 5,500 customers and 10,000 core carriers in its network.
  - Recognized for service excellence by 50+ enterprise shippers in the trailing 36 months.
  - Active hiring: 68 open positions listed at time of research (though job posting trend shows monthly -8.1% and quarterly -11.7%).

## Competitive Advantages
- **Scale and market position**: Top-4 North American truckload brokerage with high daily volume and broad carrier/customer network.
- **Copilot model**: Combines advanced technology with a large, skilled workforce, enabling high-touch service at scale.
- **Market intelligence**: Proprietary data and freight market forecasting gives customers actionable insights and a strategic edge.
- **Talent development**: Strong emphasis on L&D, mentorship, ERGs, and internal mobility—positioning the company to retain and grow its workforce.
- **Relationship-driven reputation**: Focus on customer obsession and long-term carrier/shipper trust, validated by external service awards.

## Strategic Focus
- **Multimodal expansion**: Growing capacity solutions beyond truckload to serve more shipping modes.
- **Technology investment**: Continued development of proprietary tools for shippers and carriers, with a focus on data-driven decision-making.
- **People and talent**: Scaling the workforce while investing in training, mentorship, and development programs.
- **Market intelligence leadership**: Publishing data, forecasts, and market updates to cement its position as a knowledge leader in logistics.
- **Operational excellence**: Relentless focus on service quality, safety, and fraud prevention across its network.

## Why Work Here
- **Career growth**: Extensive L&D programming, continued education, an elite mentorship program, and structured training/development classes.
- **Culture & community**: Employee Resource Groups, strong relationship-building culture, and a "world-class collaborative team" that supports paying it forward.
- **Locations**: Multiple offices across Austin (HQ), San Antonio, Tampa, Phoenix, Columbus, Guadalajara, and Toronto—offering geographic flexibility and cross-border collaboration.
- **Award-winning environment**: Recognized as one of the fastest-growing transportation and technology companies in the US.
- **Candidate experience**: Structured interview process with clear recruiting practices (verified via @arrivelogistics.com email domain).
- **Employee feedback caveat**: Out of 939 LinkedIn reviews, the overall employer rating is 3.2/5, with compensation at 3.1, culture at 3.2, career opportunities at 2.9, but work-life balance at 2.4. Job seekers should weigh the demanding logistics environment against the growth and development upside.

## Sources
1. [arrivelogistics.com](https://www.arrivelogistics.com/careers/)
2. [arrivelogistics.com](https://www.arrivelogistics.com/)
3. [arrivelogistics.com](https://www.arrivelogistics.com/about/)
4. [jobs.lever.co](https://jobs.lever.co/arrivelogistics)
5. [linkedin.com](https://www.linkedin.com/company/arrive-logistics)

## Other roles at Arrive Logistics

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