---
title: 'Head of Retail at Triumph'
canonical: 'https://feeny.ai/job/head-of-retail-triumph-fremont-cta4xmv2c6r6'
type: 'job'
last_seen: '2026-10-30'
---

# Head of Retail at Triumph

- **Company:** Triumph
- **Location:** Fremont
- **Compensation:** $180k–$250k
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-10-17
- **Last confirmed live:** 2026-10-30
- **Apply:** https://jobs.ashbyhq.com/triumph-arcade/1f225403-fc0f-4b1a-8385-d8ae335275ba

## Job description

## The Role

As Head of Retail, you’ll own Triumph’s retail presence. Every card pulled in Rips is a real card, but the rip itself was built for the phone. Now we’re taking it to the places collectors already go. Over the next few years, that means our own stores and mall kiosks, vending machines, partnerships with local card shops, and a line of physical repacks. You’ll pick the formats and markets, prove them out in pilots, scale what works, and run the network day to day. This is a builder role. You’ll be modeling unit economics, walking malls, negotiating with landlords and card shop owners, sourcing machines and fixtures, launching repacks with our collectibles team, and on the floor when the doors open. You’ll lead retail for Triumph with the full support of the operations team, and you’ll write the playbook every future location follows. This role reports to our Senior Director of Operations. This role is based out of Fremont, with one day a week at Triumph’s headquarters in San Francisco.

## What You’ll Do

- Set Triumph’s retail strategy: which formats, which markets, in what order, and the unit economics behind each. Own the retail P&L.
- Open and run our own stores and mall kiosks. Select sites with our real estate team, negotiate with landlords and mall operators, and manage buildouts through opening day.
- Build and run a fleet of vending machines, from hardware vendors and placement deals to restocking routes and uptime.
- Build a network of partner card shops, putting Triumph product and experiences in their stores on terms that work for both sides.
- Work with our partnerships team to land product placement and shelf space with national retailers.
- Bring Triumph’s physical repack line to market with our collectibles team, owning pricing, production, packaging, and distribution.
- Coordinate with operations, security, and IT so every location opens with inventory, point of sale, payments, and loss prevention ready on day one.
- Partner with legal and compliance to clear each format and market before launch.
- Hire, train, and lead the retail team, from store staff to field operators.
- Build the playbook: site criteria, format standards, partner terms, vendor bench, and opening checklists.
- Travel regularly to markets, locations, and partner shops.

## Qualifications

- 7+ years in retail operations, with direct experience launching stores, kiosks, or vending fleets.
- Track record of taking a retail concept from pilot to multiple locations while owning the P&L.
- Financial rigor. You can model the unit economics of a store, a kiosk, or a single machine, and defend the numbers.
- Experience managing high-value inventory, with loss prevention built into how you operate.
- Experience hiring and leading teams spread across multiple locations.
- Experience opening locations under real time pressure.
- Comfort working directly with counsel on leases and partner agreements.
- Comfort owning a function end to end and driving work to completion without a playbook handed to you.
- Fluency with AI tooling as a daily working habit.
- Bonus if you’ve run both staffed retail and vending, or have existing relationships with mall operators and retail landlords.

Why Triumph?

- High growth. Build the real-world front door to a high-scale consumer platform that touches gaming and collectibles.
- High agency. Small, high-impact operations team with significant opportunity for leadership and growth.
- Competitive salary and benefits. $400/mo lunch credit, healthcare, vision, dental, 401k, etc.

## About Triumph

## Company Overview
- **One-liner**: Triumph builds a real-money platform that layers financial stakes onto in-house built video games and collectibles, creating a new category of consumer entertainment.
- **Entity Type**: Private (venture-backed; Series B)
- **Headquarters**: San Francisco, California, United States
- **Founded**: 2020
- **Founders**: Jake Brooks (CEO), Jared Geller (Co-founder & CTO)

## Core Business
- **Primary industry**: Consumer entertainment / Real-money gaming / Fintech for collectibles
- **Target customers**: B2C – consumers who play competitive games and collect digital/physical collectibles
- **Mission/purpose**: “Financialization of everything” – building the next $100B entertainment platform where real stakes meet novel consumer experiences.

## Products & Services
- **Arcade by Triumph**: A mobile app that layers real stakes onto in-house built video games. Players can wager cash on the outcomes of skill-based tournaments. Features anti-cheating, fair matchmaking, and seamless tournament infrastructure. [triumpharcade.com](https://triumpharcade.com/)
- **Rips by Triumph**: A financial layer for the universe of collectibles, enabling users to trade, speculate, and monetize collectible assets. [triumpharcade.com](https://triumpharcade.com/)

Both apps are reported to be #1 in their respective App Store categories.

## Market Standing
- **Valuation**: Not disclosed (post-money valuation not publicly available)
- **Key Metric**: Total funding raised: **$46.1M** (as of Series B in August 2025). Latest round: **$24M Series B** (August 2025). Prior Series A: **$12.1M** (May 2023). [pitchbook.com](https://pitchbook.com/profiles/company/489814-66)
- **Notable Investors/Partners**: DraftKings, Flux Capital, 90 Sheridan Street, and 20+ other investors. First-ever investor: Michael Fertik. [pitchbook.com](https://pitchbook.com/profiles/company/489814-66)
- **Growth Signals**: Headcount grew **162.5% YoY** to 47 employees (2026). Both apps #1 in their categories. Active job postings increased 500% year-over-year. [linkedin.com](https://www.linkedin.com/company/triumphlabs) [pitchbook.com](https://pitchbook.com/profiles/company/489814-66)

## Competitive Advantages
- **In-house game development** combined with financial rails – rare integration of skill-based gaming and real-money wagering.
- **Anti-cheat and fair matchmaking** systems that create a trusted environment for real-money play.
- **Elite team** composed of ex-quant traders, ex-founders, world champion video game players, and top artists/entertainers – a mix not easily replicated.
- **Network effects** from two complementary products (gaming and collectibles) that share a user base and financial infrastructure.

## Strategic Focus
- **Scale the platform** to become a $100B entertainment company by expanding user acquisition, launching new games and collectible markets, and deepening the financial layer.
- **Hire aggressively** across engineering, data, product, operations, and marketing to support rapid growth (16+ open roles as of mid-2026).
- **Maintain in-office culture** (5 days/week in San Francisco) to accelerate collaboration and speed of execution.

## Why Work Here
- **Culture**: “Generalists who care about craft, ship fast, and own outcomes end-to-end.” The team includes ex-quant traders, founders, world champion gamers, and top artists – a high-caliber, interdisciplinary environment.
- **Work policy**: **5 days a week in San Francisco** (HQ at 90 Sheridan Street, SF, CA). Remote roles exist only for Customer Support and some Operations shifts.
- **Compensation**: Engineering salaries range **$200K–$400K** with equity. Roles like Engineering Manager ($275K–$400K), Quant Strategist ($200K–$400K), and Data Scientist ($200K–$400K) are listed. [triumpharcade.com/jobs](https://www.triumpharcade.com/jobs)
- **Impact**: “Your work will touch millions of users immediately” – the platform already handles billions of user interactions and billions in volume.
- **Notable perks**: Equity offered for most roles; fast-paced startup with clear growth trajectory; opportunity to work at the intersection of tech, entertainment, and culture.

## Sources
1. [triumpharcade.com](https://triumpharcade.com/)
2. [triumpharcade.com/jobs](https://www.triumpharcade.com/jobs)
3. [jobs.ashbyhq.com/triumph-arcade](https://jobs.ashbyhq.com/triumph-arcade)
4. [linkedin.com/company/triumphlabs](https://www.linkedin.com/company/triumphlabs)
5. [pitchbook.com/profiles/company/489814-66](https://pitchbook.com/profiles/company/489814-66)

## Other roles at Triumph

- [Senior Analyst, Strategic Finance & Corporate Development](https://feeny.ai/job/senior-analyst-strategic-finance-corporate-development-triumph-san-francisco-nx89mvswnq4s) — San Francisco, CA
- [Director of Physical Security](https://feeny.ai/job/director-of-physical-security-triumph-united-states-east-bay-mrvcpqa9a71c) — United States / East Bay
- [Senior Software Engineer, Developer Tooling](https://feeny.ai/job/senior-software-engineer-developer-tooling-triumph-san-francisco-6frb1frp3krd) — San Francisco, CA
- [Director of Strategic Finance](https://feeny.ai/job/director-of-strategic-finance-triumph-san-francisco-e2wemh1wr36x) — San Francisco, CA
- [Operations Associate (Day Shift)](https://feeny.ai/job/operations-associate-day-shift-triumph-fremont-v96x9ebmj80n) — Fremont
- [Operations Associate (Night Shift)](https://feeny.ai/job/operations-associate-night-shift-triumph-fremont-nq9zcfw58mz8) — Fremont
- [Litigation Counsel](https://feeny.ai/job/litigation-counsel-triumph-san-francisco-bqvswwsmya58) — San Francisco, CA
- [Product Designer](https://feeny.ai/job/product-designer-triumph-san-francisco-tv3rzs1s5w90) — San Francisco, CA
- [Software Engineer, Operations Technology & Automation (Fullstack)](https://feeny.ai/job/software-engineer-operations-technology-automation-fullstack-triumph-fremont-gjw79bb6616e) — Fremont
- [Senior Mechanical Engineer](https://feeny.ai/job/senior-mechanical-engineer-triumph-fremont-ddp789tzzgt4) — Fremont