---
title: 'Head of Software Operations at Nuro'
canonical: 'https://feeny.ai/job/head-of-software-operations-nuro-mountain-view-01dns702rwyf'
type: 'job'
last_seen: '2026-09-17'
---

# Head of Software Operations at Nuro

- **Company:** Nuro
- **Location:** Mountain View, CA
- **Posted:** 2026-09-15
- **Last confirmed live:** 2026-09-17
- **Apply:** https://nuro.ai/careersitem?gh_jid=8013856

## Job description

## Who We Are

Nuro is a self-driving technology company on a mission to make autonomy accessible to all. Founded in 2016, Nuro is building the world’s most scalable driver, combining cutting-edge AI with automotive-grade hardware. Nuro licenses its core technology, the Nuro Driver™, to support a wide range of applications, from robotaxis and commercial fleets to personally owned vehicles. With technology proven over years of self-driving deployments, Nuro gives the automakers and mobility platforms a clear path to AVs at commercial scale, empowering a safer, richer, and more connected future.

## About the Role

Data is the foundation of autonomous driving. Every improvement in Nuro’s autonomy stack depends on identifying the right real-world examples, transforming them into high-quality training and evaluation datasets, and rigorously validating that each software release is ready for the road.

As Head of Software Operations, you will lead the organization responsible for this critical development loop—from producing the data that trains and evaluates Nuro’s AI models to identifying autonomy regressions and building confidence in every software release. Your work will directly influence how quickly our models learn, how effectively engineering teams resolve performance gaps, and how safely new capabilities reach the vehicle.

Sitting at the center of Nuro’s autonomy organization, your team will work closely with machine learning, autonomy, simulation, onboard systems, data science, and product teams. You will also help Nuro take advantage of emerging technologies, including multimodal foundation models, LLMs to improve how training data is created and how system performance is evaluated.

We are looking for a proactive, technically fluent operational leader who can identify gaps across the autonomy development lifecycle and build the teams, systems, and partnerships needed to close them. You will define the long-term vision for software operations while developing an organization equally capable of navigating ambiguity, executing disciplined processes, and staying aligned with Nuro’s broader technical roadmap.

## About the Work

- Direct the strategy and execution of the Software Operation organization, including providing high quality data for AI models, conducting triage and root cause analysis to support autonomy and system teams.
- Own data labeling vendors as the extended software operation organization. Be responsible for quality, throughput SLAs, budgets, pricing negotiation.
- Manage embedded domain specialists doing deep-dive work on autonomy stack modules, and partner closely with engineering and data science to build out scenario and evaluation datasets.
- Set the operational KPIs, throughput metrics, and quality bar across all pipelines, and act as the main connective tissue between Software Operations, Engineering, and Product.
- Run a multi-pillar organization efficiently, evolving the organization structure to align with the business needs.

## About You

- 10+ years of operational leadership experience, with 5+ years in AV, robotics, or complex ML operations including budget or P&L ownership
- Proven track record managing large-scale onshore and offshore vendor operations (labeling/annotation), both operationally and commercially
- Strong working knowledge of AI systems and cross-functional collaboration with engineering and product teams
- Strong analytical skills to identify root causes of KPI gaps and drive execution to resolve them
- Demonstrated ability to build and scale operational organizations in fast-paced, ambiguous environments

Bonus Points

- Background in autonomous vehicles or physical AI
- Experience with LLM or GenAI labeling pipelines

At Nuro, your base pay is one part of your total compensation package. For this position, the reasonably expected base pay range is between $193,000 and $291,000 for the level at which this job has been scoped. Your base pay will depend on several factors, including your experience, qualifications, education, location, and skills. In the event that you are considered for a different level, a higher or lower pay range would apply. This position is also eligible for an annual performance bonus, equity, and a competitive benefits package.

At Nuro, we celebrate differences and are committed to a diverse workplace that fosters inclusion and psychological safety for all employees. Nuro is proud to be an equal opportunity employer and expressly prohibits any form of workplace discrimination based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, veteran status, or any other legally protected characteristics. #LI-DNP

## About Nuro

## Company Overview
- **One-liner**: Nuro develops a universal autonomy platform, licensing its AI-first self-driving system (the Nuro Driver) to automakers and mobility providers to power robotaxis, commercial fleets, and personal vehicles.
- **Entity Type**: Private
- **Headquarters**: Mountain View, California, USA
- **Founded**: 2016
- **Founders**: Jiajun Zhu (Co-Founder & Co-CEO) and Dave Ferguson (Co-Founder & Co-CEO)

## Core Business
- Primary industry/industries: Autonomous driving technology, robotics, mobility solutions
- Target customers (B2B, B2C, Enterprise, SMB, etc.): B2B – automakers and mobility platforms (e.g., Uber, Lucid)
- Mission or purpose statement: "To make autonomy accessible to all."

## Products & Services
- **[Nuro Driver™]**: An AI-first, vehicle-agnostic self-driving system comprising proprietary hardware and generalized self-driving software. It is designed to be cost-efficient and scalable across various vehicle platforms (robotaxis, commercial fleets, personal vehicles). Validated with 5+ years of driverless deployments and over 1.7 million autonomous miles with zero at-fault incidents. [nuro.ai](https://www.nuro.ai/technology)
- **[Nuro Toolkit]**: A customizable SDK offering industry-leading autonomy developer tools, infrastructure, and remote assistance, enabling partners to integrate and manage Nuro’s autonomy technology. [nuro.ai](https://www.nuro.ai/technology)
- **Universal Autonomy Platform**: The overarching platform that combines the Nuro Driver and Nuro Toolkit, designed to be licensed by automakers and mobility providers to scale autonomy responsibly. [nuro.ai](https://www.nuro.ai/)

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed (private company).
- **Key Metric**: Total funding of over $2.1 billion (as of its Series D in 2021).
- **Notable Investors/Partners**: Investors include SoftBank Vision Fund, Greylock, Gaorong Capital, and others. Partners include Uber, Lucid Motors, and various auto and mobility companies. [nuro.ai](https://www.nuro.ai/)
- **Growth Signals**: The company has successfully deployed its technology across three US states (California, Texas, Nevada) since 2020. It is expanding globally with offices in Shenzhen, Tokyo, Toronto, and a planned office in Munich. It recently announced a collaboration with Uber and Lucid, signaling a move into the ride-hailing and personal vehicle markets. [nuro.ai](https://www.nuro.ai/)

## Competitive Advantages
- **Proven Safety Record**: Over 1.7 million autonomous miles driven with zero at-fault incidents, backed by industry-first operating permits and exemptions from regulators. [nuro.ai](https://www.nuro.ai/technology)
- **Vehicle-Agnostic Platform**: The Nuro Driver is designed to be adaptable across different vehicle platforms, making it a flexible solution for various partners.
- **Founding Team from Waymo/Google**: Both co-founders were key engineers on Google’s self-driving car project (now Waymo), bringing deep expertise in perception, machine learning, and robotics.
- **Vision for Artificial General Robotics (AGR)**: The company’s long-term vision extends beyond autonomous driving to applying its AI infrastructure and tooling to other physical domains, positioning it as a broader robotics platform.

## Strategic Focus
- **Scaling Autonomy through Partnerships**: Moving from its initial focus on last-mile delivery to licensing its technology to major mobility and automotive partners (e.g., Uber, Lucid) to power robotaxis and personal vehicles.
- **Global Expansion**: Establishing engineering and operational offices in key markets (US, China, Japan, Canada, Germany) to support global deployment.
- **Cost-Efficient, Scalable AI**: Developing a hardware and software stack that uses automotive-grade, cost-efficient components to enable mass-market adoption.

## Why Work Here
- **Impactful Mission**: Employees work on technology that directly aims to make streets safer, reduce emissions, and give people more time.
- **World-Class Team & Culture**: The company emphasizes a culture of "One team," "Find a way," and "1% better every day," with a focus on continuous improvement and collaboration. [nuro.ai](https://www.nuro.ai/careers)
- **Strong Benefits Package**: Includes medical, dental, and vision coverage, fertility benefits, parental leave, flexible PTO, mental health and physical fitness benefits, 401k, and RSUs (equity). [nuro.ai](https://www.nuro.ai/careers)
- **Global & Diverse Work Environment**: Offices in Mountain View (HQ), San Francisco, Santa Clara, Houston, Las Vegas, Los Angeles, Washington DC, Shenzhen, Tokyo, Toronto, and a planned office in Munich. The company is committed to DEI. [nuro.ai](https://www.nuro.ai/careers)
- **Early Career & Internship Programs**: Offers structured programs for students and early-career professionals to work on real products and make a measurable impact. [nuro.ai](https://www.nuro.ai/careers)

## Sources
1. [nuro.ai - Company Page](https://www.nuro.ai/company)
2. [nuro.ai - Homepage](https://www.nuro.ai/)
3. [nuro.ai - Technology Page](https://www.nuro.ai/technology)
4. [nuro.ai - Careers Page](https://www.nuro.ai/careers)
5. [LinkedIn - Nuro](https://www.linkedin.com/company/nuro-inc.)

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