--- title: 'Head of Storage at AnyVan' canonical: 'https://feeny.ai/job/head-of-storage-anyvan-cape-town-9zvhhwzx33jq' type: 'job' last_seen: '2026-09-11' --- # Head of Storage at AnyVan - **Company:** AnyVan - **Location:** Cape Town, South Africa - **Employment:** full-time - **Work type:** onsite - **Posted:** 2026-07-22 - **Last confirmed live:** 2026-09-11 - **Apply:** https://jobs.ashbyhq.com/anyvan/b0dd3a81-65a9-43c8-ae68-322265f82776 ## Job description Got Drive? Join AnyVan as we make moving anything, anywhere miles better and build a career that moves just as fast. Back in 2009, our Chairman Angus saw half-empty vans everywhere and knew there had to be a better way! That's how AnyVan began. He set out to create the world's most efficient logistics technology and help halve the number of wasted miles by filling those empty vans. Since then we've become the nation's favourite way to move, with over 150k five-star reviews and 5 million customers in the UK and Europe. Our team of 400 AnyVanners across London, Cape Town and Bogota is proving that moving doesn't have to cost the earth by helping save 8,520 tonnes of Carbon each year. We're looking for a commercial operator to join as our Head of Storage who will sit at the sweet spot where sales, service and operations collide, and you'll own all three. This isn't just tracking whether Storage hits its number, you're the reason it does. From the first lead landing in HubSpot to the last box collected, you own the P&L, the team, and the systems that make it all run. Your job is to build a Storage business that scales without falling over. You'll lead a team across sales and ops, turning a growing roster into a unit that owns its numbers, fixes its own problems, and doesn't need chasing. What you'll own: - The Full Funnel - You own the Storage P&L end to end: revenue, conversion, margin and debt recovery. Not just watching it. Moving it. - The Commercial Machine - You drive lead-to-booking conversion, set the targets, and coach the team to hit them. Pricing trade-offs, pipeline health, booking quality — all yours to call. - Service That Doesn't Buckle - Onboarding, redelivery, complaints, billing, collections. Every task has an owner, a cadence, an SLA and an escalation path, and you're the one who makes sure that's real, not just written down. - A Team That Runs Itself - You recruit, coach and structure the team as it scales. You set the culture by living it. You're the final word when something can't be solved without you. - The Data, Properly - You own the reporting hub. You don't wait for someone to explain a dashboard to you, you get in there yourself and find out what's actually going on. How we measure success: - Conversion: sustained lift in lead-to-booking conversion across the sales team. - Growth: Storage revenue and margin against plan. - Service: CSAT and SLA adherence on the ops side (reply + resolution within target). - Recovery: debt collected / aged-debt reduction against target. - Team: retention, ramp time for new hires, and a performance rhythm that runs without firefighting. This role is for you if: - You move between sales coaching, service delivery, escalations and reporting without losing pace and you lead with warmth and clarity. - You're a Strategic Practitioner, you can build the process and then get on the floor and prove it works. - You thrive on high stakes, aggressive targets and shifting priorities are your playground, not your stress test. - You're understand how conversion, pricing, margin and debt recovery connect and you know exactly what levers move conversion, margin and CSAT, and you pull them daily. - You lead with presence and ownership. You don't wait for permission to fix what's broken and you don't need to be chased. This role isn't for you if you're looking for: - A strategy-only seat with no hands-on-the-keyboard work. A tidy inheritance of perfect processes you can just maintain. - A "wait and see" culture. We test, we learn, we move. - A place to hide behind a dashboard instead of fixing the broken number underneath it. What you'll bring: - Proven experience leading a combined sales-and-service operation with real commercial ownership in a high volume, phone based, customer facing role. Bonus points for experience with UK customers. - A genuine commercial operator, comfortable owning a P&L and the trade-offs that come with it. - A track record leading teams of 10+ across more than one function and coaching the managers, not just the frontline. - Serious data fluency across CRM and support tooling (HubSpot, Zoho, Freshdesk or similar), enough to spot a wrong number on sight. - A passion for AI and hands on experience deploying AI tools not just using it on a personal level. - Battle scars from scaling or fixing a team before, and the discipline to implement simplicity and things that stick so it doesn't fall apart when you're not in the room. How we'll know you're the one: - You can dissect the funnel in your sleep, when conversion drops, you don't say "more training," you know if it's speed-to-lead, a coaching gap, or a pricing confidence problem. - You've got a rebuild story, you can tell us about the time you inherited something messy and made it hum. - You don't need a map, you're comfortable that the playbook isn't finished yet, and you're the one who gets to write it. What We Offer: 💰 Competitive Salary + commission 🌴 Generous Time Off - 20 days annual leave 💪 Health & Wellbeing - ZAR1000 pr month towards cover with Momentum/Discovery 📈 Future Ready - Pension 5% you, 5% us 🚲 Easy Travel - Free parking or transport home after 7pm ☕ Daily Perks - In-house barista coffee, free breakfast every day 🎉 Culture & Community - Weekly drinks, fun socials, and rewards that take you places (literally - last winners hit the Alps) 🚀 Career Growth - Join a disruptive technology leader and fast forward your career move Our company values are: - Have fun, get it done - Progress over perfection - One team thinking big You can find out more about our culture here: https://www.anyvan.com/careers DE&I We are committed to building an inclusive and diverse workplace where every voice is heard, every perspective is valued, and every individual has the opportunity to thrive. We welcome applicants from all backgrounds to be part of our mission and contribute to our vibrant culture. ## About AnyVan ## Company Overview - **One-liner**: AnyVan operates a technology-driven managed marketplace that connects customers with transport providers for moving, removals, and delivery services, aiming to eliminate wasted miles and reduce CO₂ emissions. - **Entity Type**: Private (funding stage not disclosed) - **Headquarters**: London, UK - **Founded**: 2009 - **Founders**: Angus (last name not publicly available in sources) ## Core Business - **Primary industry**: Logistics technology, moving and delivery services - **Target customers**: B2C and B2B – consumers needing home or office moves, businesses requiring delivery and storage services - **Mission**: To create the world’s most efficient logistics technology and halve the number of wasted miles by filling empty vans, while making moving anything, anywhere simple and affordable ## Products & Services - **AnyVan Marketplace (Platform)**: A managed marketplace connecting customers with vetted local transport providers. Customers receive real-time quotes, live tracking, and a dedicated moving expert for home removals. - **Carbon-Neutral Removals & Delivery**: The only carbon-neutral removals and delivery company in the UK, using route optimisation to group jobs and reduce fuel consumption. - **Self-Service Booking & Instant Quotes**: Online platform allowing customers to get instant price estimates and book moves for items of any size. ## Market Standing - **Valuation/Market Cap**: Not disclosed - **Key Metric**: Over 3 million moves completed; 150,000+ five-star Trustpilot reviews; 25–30% year-on-year growth; ~400 employees (“AnyVanners”) - **Notable Investors/Partners**: Not publicly specified in available sources - **Growth Signals**: Active in 6 European markets (UK, Ireland, France, Spain, Italy, Germany); 25–30% revenue growth; 20% of employees promoted or pivoted into new roles in the last 18 months; saved over 47 million km of wasted miles; offices in London, Cape Town, and Bogotá ## Competitive Advantages - **Technology-Driven Efficiency**: Proprietary route optimisation software reduces empty miles, cutting costs for customers and fuel consumption for providers. - **Carbon-Neutral Commitment**: First and only carbon-neutral removals and delivery company in the UK, with a target of a zero-emission platform by 2040. - **Scale with Trust**: 150,000+ verified five-star reviews and a 4.6 Trustpilot rating build strong consumer confidence. - **Multi-Market Presence**: Operating across six European countries provides network density and scalability. ## Strategic Focus - **Sustainability**: Continue reducing wasted miles and supporting drivers in the transition to electric vehicles, aiming for a zero-emission platform by 2040. - **International Expansion**: Deepen presence in existing European markets and potentially enter new ones. - **Technology Innovation**: Invest in further automation, real-time tracking, and data-driven matching to improve customer and driver experience. - **Talent Development**: Foster internal mobility (1 in 4 employees switched roles or were promoted in 18 months) and maintain a culture that balances fast growth with employee well-being. ## Why Work Here - **Culture & Values**: “Have fun, get it done,” “Progress over perfection,” and “One team, thinking big.” Employees describe a hands-on, no-ego environment with quick decision-making and a strong sense of impact. - **Hybrid Working**: Most roles follow a 3-day-in-office, 2-day-remote model (for sales roles, hybrid kicks in after consistently hitting targets). Offices in London, Cape Town, and Bogotá. - **Perks**: Free breakfast and barista coffee daily; on-site gym (London); Vitality health care (UK); enhanced sick pay; 25 days holiday plus public holidays and Christmas Eve off; long-service perks up to 30 days; cycle-to-work scheme; weekly socials and quarterly performance awards (recent winners went to the Alps). - **Career Growth**: 20% of team promoted or pivoted in the last 18 months; leaders with deep expertise willing to mentor. - **Interview Process**: Typically three stages – a 15–30 min intro call with Talent, a 30–60 min video meeting with the hiring manager, and an in-person interview with a short task or role-play. Smart-casual dress; no suits required. ## Sources 1. [AnyVan Careers Page](https://www.anyvan.com/careers) 2. [AnyVan About Us](https://www.anyvan.com/about-us) 3. [AnyVan Home Page](https://www.anyvan.com/) 4. [AnyVan Jobs on Ashby](https://jobs.ashbyhq.com/anyvan) 5. 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