---
title: 'Head of Technical Services at Waymo'
canonical: 'https://feeny.ai/job/head-of-technical-services-waymo-mountain-view-8pgtsfw4mwfe'
type: 'job'
last_seen: '2026-09-16'
---

# Head of Technical Services at Waymo

- **Company:** Waymo
- **Location:** Mountain View, CA
- **Compensation:** $226k–$278k
- **Posted:** 2026-09-15
- **Last confirmed live:** 2026-09-16
- **Apply:** https://careers.withwaymo.com/jobs?gh_jid=8204658

## Job description

Waymo is an autonomous driving technology company with the mission to be the world's most trusted driver. Since its start as the Google Self-Driving Car Project in 2009, Waymo has focused on building the Waymo Driver—The World's Most Experienced Driver™—to improve access to mobility while saving thousands of lives now lost to traffic crashes. The Waymo Driver powers Waymo’s fully autonomous ride-hail service and can also be applied to a range of vehicle platforms and product use cases. The Waymo Driver has provided over ten million rider-only trips, enabled by its experience autonomously driving over 100 million miles on public roads and tens of billions in simulation across 15+ U.S. states.

At Waymo, we are building the world's most trusted driver. The Global Places and Services (GPS) team acts as the backbone of Waymo's physical and technical operational infrastructure, balancing technical engineering expertise with operational agility to protect and optimize our environments as autonomous vehicle technology scales. As Waymo transitions from R&D to global commercial scale, our physical facility controls and cloud IT infrastructure must evolve to be seamlessly integrated. We are seeking an Head of Technical Services to serve as our Master Systems Integrator (MSI) and top-level technical authority. In this role, you will bridge physical building operations and digital cloud platforms, defining long-term network architectures for Building Automation Systems (BAS) and Building Operating System (BOS) service frameworks. You will lead a team of engineers and technicians, enforce control design and BOS data standards, resolve critical operational outages, and partner across IT, Hardware, and Facilities to build scalable, enterprise-grade smart building solutions for all critical assets including our charger infrastructure.

This role follows a hybrid work schedule and reports to Director of eMobility  hiring manager.

You will:

- BAS & BOS Technical Architecture: Define the technical direction and global network architecture for Building Automation Systems (BAS) and Building Operating System (BOS) platforms, prioritizing system sustainability, enterprise scalability, and long-term risk mitigation
- Master Systems & BOS Integration: Act as the Master Systems Integrator (MSI), directing the integration of on-premise OT networks, IP controllers, BACnet protocols, and cloud BOS service architectures across disparate Charging and Building systems
- BAS/BOS Crisis Escalation & RCA: Serve as the primary 3rd-level technical contact during critical BAS network disruptions and BOS integration outages, leading root cause analysis (RCA) and deploying permanent architectural fixes under pressure
- Control Design & BOS Programming Standards: Oversee the creation of control submittals, network topologies, panel layouts, and controller programming (graphical block and line code) while enforcing BOS data schemas, OCPP guidelines, and code reviews
- Automation Team Leadership & Mentorship: Lead and motivate a team of automation technicians and integration engineers, building technical depth in BAS network diagnostics, protocol configuration, and hands-on operational excellence
- Cross-Functional Stakeholder Alignment: Bridge physical facilities and software teams by partnering with IT, Hardware Engineering, Fleet Operations, and automation vendors to translate operational needs into integrated BOS requirements

You have:

- BAS & OT/IT Technical Depth: 5–7+ years of experience in building automation systems, OT/IT network integration, or master systems engineering, with deep expertise in BAS protocols (BACnet IP/MSTP, Modbus) and edge-to-cloud network architectures
- Software & Infrastructure Core Skills: Proficiency with Linux environments, programming/scripting (Python, Java, graphical block code), database management, and cloud technologies (GCP, AWS, Azure) used for facility data pipelines and BOS platform services
- Mechinical Controls & Schematics Aptitude: Strong foundational understanding of HVAC mechanics and electrical control circuits, with the hands-on ability to translate complex wiring diagrams, control submittals, and spatial schematics into standardized BOS data models
- Service Methodologies & Crisis Support: Application of ITIL, Agile/Scrum, or DevOps frameworks to smart building operations, combined with experience leading 3rd-level incident resolution, Root Cause Analysis (RCA), and network fault isolation
- Strategic Leadership: Demonstrated ability to navigate technical ambiguity, drive cross-functional alignment across IT and facilities teams, manage technical debt across legacy BAS infrastructure, and model core company behaviors

We prefer:

- Master Systems Integrator (MSI) & BOS Mastery: Prior experience serving as an MSI on enterprise-scale smart building projects, integrating edge OT networks and IP controllers into cloud Building Operating Systems (BOS) or Digital Twin platforms
- Advanced Protocol & Security Standards: Deep technical expertise in BACnet object mapping (AI/AV/AO/BI/BO), custom OT gateway configurations, and network standards for connected facility and charging infrastructure
- Enterprise Digital Transformation: Proven track record of transitioning organizations from disparate, manual building management tools to centralized enterprise BOS platforms
- High-Tech & Critical Facility Experience: Experience managing charging infrastructure within autonomous vehicles, robotics, tech hardware, aerospace, or mission-critical enterprise environments

Travel Requirements:

- Up to 25% travel time

The expected base salary range for this full-time position across US locations is listed below. Actual starting pay will be based on job-related factors, including exact work location, experience, relevant training and education, and skill level. Your recruiter can share more about the specific salary range for the role location or, if the role can be performed remote, the specific salary range for your preferred location, during the hiring process.

Waymo employees are also eligible to participate in Waymo’s discretionary annual bonus program, equity incentive plan, and generous Company benefits program, subject to eligibility requirements.

Salary Range $226,000—$278,000 USD

## About Waymo

## Company Overview
- **One-liner**: Waymo is an autonomous driving technology company that develops and operates the Waymo Driver, a self-driving system used for ride-hailing and trucking, with a mission to be the world’s most trusted driver.
- **Entity Type**: Private (subsidiary of Alphabet Inc., the parent company of Google)
- **Headquarters**: Mountain View, California, USA
- **Founded**: 2009 (as the Google self-driving car project); became an independent company under Alphabet in 2016
- **Founders**: The project was initiated by Sebastian Thrun (Google X), with key early contributions from Anthony Levandowski and others. Current leadership is Co-CEOs Tekedra Mawakana and Dmitri Dolgov, and Chief Safety Officer Mauricio Peña.

## Core Business
- **Primary industry/industries**: Autonomous vehicles, self-driving technology, ride-hailing, autonomous trucking, mobility-as-a-service
- **Target customers**: B2C (riders via Waymo One), B2B (fleet operators, logistics companies, and partners), and enterprise (autonomous trucking and delivery)
- **Mission or purpose statement**: “To be the world’s most trusted driver.” Waymo aims to save lives, drive inclusive mobility, and improve the state of the planet by making transportation safer, more accessible, and sustainable.

## Products & Services
- **Waymo One**: The world’s first commercial autonomous ride-hailing service. Offers fully driverless rides to the public in Metro Phoenix, San Francisco, and Los Angeles. The fleet is now all-electric (Jaguar I-PACE).
- **Waymo Via**: Autonomous trucking and logistics service for freight movement, operating with partners to move goods on highways.
- **Waymo Driver**: The company’s core autonomous driving system (software + hardware stack). It is designed to be integrated into various vehicle platforms for ride-hailing, trucking, and delivery.
- **Waymo Open Dataset**: A publicly available dataset of autonomous driving sensor data, provided to researchers to accelerate breakthroughs in the field.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed (as a private subsidiary of Alphabet). Alphabet’s market cap is ~$2 trillion (as of mid-2025). Waymo is considered Alphabet’s most valuable “Other Bet.”
- **Key Metric**: Over 20 million rider-only (fully autonomous) rides served as of early 2025. 94% fewer serious injury crashes compared to human drivers over the same distance in operating cities.
- **Notable Investors/Partners**: Alphabet Inc. (parent company). Partners include Jaguar Land Rover (vehicle supply), Daimler Trucks (trucking), and various fleet operators and delivery services.
- **Growth Signals**: Rapid geographic expansion (largest fully autonomous service area in the world at 180 sq miles in Phoenix); transition to an all-electric fleet; expansion into Los Angeles and San Francisco; growing public trust (93% rider satisfaction rate); continuous hiring across engineering, operations, and AI.

## Competitive Advantages
- **First-mover & scale**: Waymo is the only company operating a fully autonomous, commercial, paid ride-hailing service across multiple major US cities, with millions of real-world miles driven without a human safety driver.
- **Deep Alphabet backing**: Access to vast resources, AI talent (DeepMind/Google Brain), and infrastructure (Google Maps, Cloud, AI chips).
- **Safety track record**: Publicly released data showing a 82-94% reduction in injury-causing crashes compared to human drivers, building regulatory and public trust.
- **Full-stack approach**: In-house development of hardware (LIDAR, cameras, radar), software (perception, planning, simulation), and operations (fleet management, rider experience).

## Strategic Focus
- **Scaling safely**: Expanding service areas (adding more cities and suburbs) while maintaining a strong safety record.
- **All-electric fleet**: Transitioning the entire Waymo One fleet to zero-emission vehicles (Jaguar I-PACE) to align with sustainability goals.
- **Trucking & logistics**: Growing Waymo Via to capture the massive autonomous trucking market, partnering with OEMs and shippers.
- **AI & simulation**: Using advanced AI (including large models and generative AI) to improve the Waymo Driver’s decision-making and simulation-based validation.
- **Accessibility & inclusive mobility**: Designing for riders with disabilities, older adults, and underserved communities to ensure transportation is available to all.

## Why Work Here
- **Impact**: Work on technology that directly saves lives (1.4M traffic deaths globally each year) and reshapes the future of transportation.
- **Culture**: Waymo describes itself as a place for “ambitious thinkers and relentless problem solvers” with a deep respect for getting every detail right. Values include safety, innovation, and responsibility.
- **Teams**: Opportunities across Software Engineering, Hardware Engineering, AI Foundations, Product & Design, Operations & Supply Chain, Safety, Policy, and General & Administrative roles.
- **Internships**: Strong early-career program with internships for Bachelors, Masters, MBA, and PhD candidates, often leading to full-time offers.
- **Hiring process**: Transparent and structured. Includes an initial recruiter screen, 1-2 phone/video interviews, and a virtual onsite (up to 5 interviews). Emphasizes problem-solving, collaboration, and real-time thinking. AI tools are not permitted during technical assessments to ensure fair evaluation.
- **Remote/hybrid policy**: The careers page lists both on-site and remote roles, with most engineering and operations roles based in Mountain View, San Francisco, or other US locations.
- **Benefits**: Top-notch benefits, unique learning opportunities, thoughtful community engagement, and meaningful gatherings. Specific perks are not detailed publicly but are described as comprehensive.

## Sources
1. [Waymo.com](https://waymo.com/) – Official company website (mission, history, safety data)
2. [Waymo About Page](https://waymo.com/about/) – Company history, leadership, and milestones
3. [Waymo Careers Page](https://careers.withwaymo.com/) – Culture, teams, hiring process, benefits
4. [Waymo Open Roles](https://careers.withwaymo.com/jobs/search) – Current job listings and departments
5. [Waymo How We Hire](https://careers.withwaymo.com/how-we-hire) – Interview process, tips, and accessibility

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