--- title: 'Head of Trust & Safety at MagicSchool AI' canonical: 'https://feeny.ai/job/head-of-trust-safety-magicschool-ai-remote-sz43j3mxjypk' type: 'job' last_seen: '2026-10-29' --- # Head of Trust & Safety at MagicSchool AI - **Company:** MagicSchool AI - **Location:** Remote - **Compensation:** $200k–$260k - **Employment:** full-time - **Work type:** remote - **Posted:** 2026-10-15 - **Last confirmed live:** 2026-10-29 - **Apply:** https://jobs.ashbyhq.com/magicschool/7de3aa10-2c02-4ed4-9d5b-a2928f94f543 ## Job description WHO WE ARE: MagicSchool is the premier generative AI platform for teachers. We're just over 2 years old, and more than 7 million teachers from all over the world have joined our platform. Join a top team at a fast growing company that is working towards real social impact. Make an account and try us out at [our website](https://www.magicschool.ai) and connect with our passionate community on our [Wall of Love](https://love.magicschool.ai/all). ## RESPONSIBILITIES - Own the safety of AI output to teachers and students: policy, model-level guardrails, evals, red-teaming, and incident response. - Own the trust posture with districts: safety documentation, RFP and school-board responses, and alignment with state AI-in-education guidance. - Develop safety evaluations and monitoring as integral components of product infrastructure; ensure that each new tool includes safety acceptance criteria established during the scoping phase, rather than at launch. - Own student-facing safety specifically: age-appropriate content, self-harm and crisis handling, and escalation paths to educators. - Run the safety incident process end to end and own the postmortem loop back into product and engineering. - Partner with Legal on COPPA, FERPA, state privacy laws, and emerging AI regulation. T&S owns the operational reality; Legal owns the legal position. - Lead a small team dedicated to student safety. ## QUALIFICATIONS / COMPETENCIES / SKILLS Must Haves - Has owned trust & safety or responsible AI for a consumer or youth-facing product at scale: real incidents, real policy decisions, real regulators. - Hands-on with LLM safety: evals, classifiers, prompt/system-level guardrails, red-teaming. Can read an eval result and say what to change. - Has made safety a velocity enabler, not friction — builds guardrails as infrastructure so teams ship faster with confidence. - Makes judgment calls under ambiguity and owns them publicly, to districts and to the exec team. - Strong writer: safety docs, district-facing explainers, incident communications. - Operates hypothesis-first and escalates one-way doors fast rather than sitting on them. Nice to Haves - K-12 or youth-platform experience (GoGuardian, Securly, Roblox, Discord, YouTube Kids, Epic Games). - Familiarity with state AI-in-education frameworks and district procurement questionnaires. - Prior work with child-safety NGOs or standards bodies (Common Sense Media, NCMEC, Thorn, ISTE). - Data/ML fluency to partner directly with engineering on classifiers and eval pipelines. - Comfortable being the external face of safety at conferences, with press, and in front of district boards. ## REQUIRED EXPERIENCE - Proven ownership of trust & safety or responsible AI at a consumer or youth-facing product at scale. - Hands-on experience with LLM safety tooling: evals, classifiers, and red-teaming. - Experience handling live incidents involving minors or vulnerable users. - Track record of building safety as product infrastructure, not a gate. - Demonstrated ability to communicate safety tradeoffs clearly to executive and district-level audiences. ## TECH STACK - LLM layer: multi-provider (OpenAI / Anthropic / Google via GCP Vertex); moderation APIs and custom classifiers. - Eval and red-team tooling (to be built out); Datadog for output observability and alerting. - Product stack context: TypeScript / Next.js on Vercel, Supabase (PostgreSQL) backend. - Incident and knowledge tooling: Linear, Slack workflows, Notion. Why Join Us? - Work on cutting-edge AI technology that directly impacts educators and students. - Join a mission-driven team passionate about making education more efficient and equitable. - Flexibility of working from home, while fostering a unique culture built on relationships, trust, communication, and collaboration with our team - no matter where they live. For full time employees: - Unlimited time off to empower our employees to manage their work-life balance. We work hard for our teachers and users, and encourage our employees to rest and take the time they need. - Choice of employer-paid health insurance plans so that you can take care of yourself and your family. Dental and vision are also offered at very low premiums. - Every employee is offered generous stock options, vested over 4 years. - 401k match & monthly wellness stipend. Our Values: - Educators are Magic:  Educators are the most important ingredient in the educational process - they are the magic, not the AI. Trust them, empower them, and put them at the center of leading change in service of students and families. - Joy and Magic: Bring joy and magic into every learning experience - push the boundaries of what’s possible with AI. - Community:  Foster community that supports one another during a time of rapid technological change. Listen to them and serve their needs. - Innovation:  The education system is outdated and in need of innovation and change - AI is an opportunity to bring equity, access, and serve the individual needs of students better than we ever have before. - Responsibility: Put responsibility and safety at the forefront of the technological change that AI is bringing to education. - Diversity: Diversity of thought, perspectives, and backgrounds helps us serve the wide audience of educators and students around the world. - Excellence:  Educators and students deserve the best - and we strive for the highest quality in everything we do. ## About MagicSchool AI ## Core Business - **Primary industry**: Education technology (EdTech) - **Target customers**: K-12 school districts, teachers, administrators, and students (B2B and B2C within education) - **Mission or purpose**: To build the AI Operating System for Schools, empowering educators with tools that save time, support every student, and bring more creativity and connection into the classroom. [magicschool.ai/about-us](https://www.magicschool.ai/about-us) ## Products & Services - **AI for Teachers**: Over 80 teacher tools for lesson planning, differentiation, assessment writing, IEPs, communication, and feedback. [magicschool.ai/](https://www.magicschool.ai/) - **AI for Students**: 50+ student tools with safe settings designed to build AI literacy, critical thinking, and responsible use. [magicschool.ai/](https://www.magicschool.ai/) - **District Solutions**: Customized tools, advanced data dashboards, structured rollout support, professional development, and enterprise-grade security. Integrates with Google Docs, Classroom, Canvas, and other platforms. [magicschool.ai/](https://www.magicschool.ai/) - **AI Instructional Coach**: A feature that helps teachers improve their practice with AI-driven coaching. ## Market Standing - **Valuation**: Not publicly available (PitchBook shows a figure but it is ambiguous; no confirmed valuation) - **Key Metric**: Total Funding – **$62.4M** across three rounds (Pre-Seed, Series A, Series B) [linkedin.com/company/magicschool-ai](https://www.linkedin.com/company/magicschool-ai) - **Notable Investors**: Valor Equity Partners (led Series B), Bain Capital Ventures (led Series A), Range Ventures (led Pre-Seed). [linkedin.com/company/magicschool-ai](https://www.linkedin.com/company/magicschool-ai) - **Growth Signals**: - Over **7 million educators** using the platform. [linkedin.com/company/magicschool-ai](https://www.linkedin.com/company/magicschool-ai) - Headcount grew **90.3% YoY** to **233 employees**. [linkedin.com/company/magicschool-ai](https://www.linkedin.com/company/magicschool-ai) - Named **LinkedIn Top 50 Startups 2026** and **#1 Startup in Denver**. [magicschool.ai/careers](https://www.magicschool.ai/careers) - Recognized as **Fast Company’s Most Innovative Companies of 2026**. [magicschool.ai/careers](https://www.magicschool.ai/careers) - **83%** of school leaders say MagicSchool helps them navigate AI adoption; **88%** of teachers say it helps them reach every learner. [magicschool.ai/](https://www.magicschool.ai/) ## Competitive Advantages - **Trust & Compliance**: SOC 2 certified, FERPA/COPPA compliant. Does **not** use student or teacher data to train AI. [magicschool.ai/](https://www.magicschool.ai/) - **Built by Educators**: More than half the team has worked in schools (classrooms, leadership, support), giving deep empathy for user needs. [magicschool.ai/about-us](https://www.magicschool.ai/about-us) - **Responsible AI by Design**: Every feature includes built-in safeguards to ensure safe, visible, and aligned AI use in schools. [magicschool.ai/](https://www.magicschool.ai/) - **Proven Impact**: Teachers save **7-10 hours per week** on average; **28% improvement** in students meeting literacy grade-level expectations. [magicschool.ai/](https://www.magicschool.ai/) - **Strong Integration Ecosystem**: Works seamlessly with Google Classroom, Docs, Canvas, and other district tools. ## Strategic Focus - **AI Operating System for Schools**: Expanding tools, deepening partnerships with districts, and continuing to build responsibly with safety, privacy, and trust at the center. [magicschool.ai/careers](https://www.magicschool.ai/careers) - **Product Expansion**: New features like Class Writing Feedback upgrades and integrations (June 2026). [magicschool.ai/](https://www.magicschool.ai/) - **Global Reach**: Operating in 16 countries, with a growing presence in Canada, India, Portugal, and beyond. [linkedin.com/company/magicschool-ai](https://www.linkedin.com/company/magicschool-ai) ## Why Work Here - **Remote-First Culture**: Work from anywhere; team stays connected via Slack, regular meetings, and async communication. [magicschool.ai/careers](https://www.magicschool.ai/careers) - **Benefits**: - **Health coverage** (medical, dental, vision) with low or no cost to employee - **Stock options** (4-year vest) - **401(k) match** (100% of first 1% and 50% of next 5%) - **12 weeks paid parental leave** - **$500 home office stipend** - **$100 monthly wellness stipend** - **Unlimited PTO** - **Interview process**: Typically ~45 days from first conversation to decision. [magicschool.ai/careers](https://www.magicschool.ai/careers) - **Culture**: Collaborative, thoughtful, impact-driven. “We move quickly, stay close to educators, and care deeply about doing meaningful work.” [magicschool.ai/careers](https://www.magicschool.ai/careers) - **No education experience required**: The company looks for genuine interest in supporting educators and students. [magicschool.ai/careers](https://www.magicschool.ai/careers) - **Employee Rating**: 4.7/5.0 on LinkedIn (25 reviews), with high marks for culture (4.7) and compensation (4.5). [linkedin.com/company/magicschool-ai](https://www.linkedin.com/company/magicschool-ai) - **Open Roles** (as of mid-2026): Senior Customer Success Revenue Operations Manager, Senior Customer Success Manager (Texas), Senior Security Engineer (Application & Cloud Security). [linkedin.com/company/magicschool-ai](https://www.linkedin.com/company/magicschool-ai) ## Sources 1. [magicschool.ai/about-us](https://www.magicschool.ai/about-us) 2. [magicschool.ai/careers](https://www.magicschool.ai/careers) 3. [magicschool.ai/](https://www.magicschool.ai/) 4. [linkedin.com/company/magicschool-ai](https://www.linkedin.com/company/magicschool-ai) 5. [pitchbook.com/profiles/company/533275-12](https://pitchbook.com/profiles/company/533275-12) ## Other roles at MagicSchool AI - [Account Executive (K12 Education) - Alabama](https://feeny.ai/job/account-executive-k12-education-alabama-magicschool-ai-alabama-v7memt6e7ser) — Alabama - [Accounting Manager](https://feeny.ai/job/accounting-manager-magicschool-ai-denver-wd4kagkpdsje) — Denver, CO - [Director, Digital Marketing](https://feeny.ai/job/director-digital-marketing-magicschool-ai-remote-tsnfwbvszbht) - [Customer Experience Operations Manager](https://feeny.ai/job/customer-experience-operations-manager-magicschool-ai-remote-rj3s13s4r93e) - [Professional Learning Facilitator (Contract)](https://feeny.ai/job/professional-learning-facilitator-contract-magicschool-ai-remote-4h67cpnqm6bg)