---
title: 'Healthcare Virtual Assistant at Assist World'
canonical: 'https://feeny.ai/job/healthcare-virtual-assistant-assist-world-south-africa-ye6jd5xm3fe6'
type: 'job'
last_seen: '2026-09-13'
---

# Healthcare Virtual Assistant at Assist World

- **Company:** Assist World
- **Location:** South Africa
- **Work type:** remote
- **Posted:** 2026-09-08
- **Last confirmed live:** 2026-09-13
- **Apply:** https://jobs.lever.co/assist-world/123b0c01-2f4d-40aa-9016-8e30f1b33076

## Job description

## About the Role

We are looking for an experienced Healthcare Virtual Assistant to join a growing mental health practice and provide essential administrative and patient support. This is a hands-on role for someone with a medical/healthcare background who is confident communicating with patients, managing administrative tasks, and navigating healthcare processes such as insurance claims and prior authorizations. The ideal candidate will be organised, reliable, empathetic, and comfortable working independently in a remote environment.

## Key Responsibilities

● Answer incoming patient phone calls and provide professional, friendly support ● Schedule and coordinate patient appointments ● Follow up with patients as required ● Manage and follow up on billing claims ● Assist with insurance claim denials and rejections ● Complete and manage prior authorizations ● Document patient communications accurately within the EHR ● Maintain organised and up-to-date patient records ● Support the practice with general healthcare administration ● Communicate professionally with patients and other members of the healthcare team ● Use RingCentral for phone/VOIP communications ● Work within the practice's EHR system and learn Eikonotes

## Requirements

● Previous experience working in a healthcare or medical environment ● Experience working with an EHR/EMR system ● Strong understanding of healthcare administration ● Experience completing prior authorizations — this is an important requirement ● Experience dealing with insurance claims, denials, and rejections ● Excellent written and verbal English communication skills ● Strong organisational and time-management skills ● Ability to handle confidential patient information professionally ● Comfortable working independently and managing multiple priorities ● Reliable internet connection and a professional remote working environment

## Nice to Have

● Experience working within a mental health or therapy practice ● Previous experience with Eikonotes ● Experience with RingCentral ● Spanish-speaking ability would be a plus, but is not essential

Why Join Assist World?

## 100% REMOTE

$50 birthday bonus

$200 testimonial bonus

## NO TRACKER. NO PROBLEM

## About Assist World

## Company Overview
- **One-liner**: Assist World is a virtual assistant staffing and outsourcing company that matches businesses with vetted remote talent across administrative, sales, customer service, and industry-specific roles.
- **Entity Type**: Private (Bootstrapped)
- **Headquarters**: Las Vegas, Nevada, United States
- **Founded**: 2022
- **Founders**: Cohen Chorabik (CEO & Co-Founder)

## Core Business
- **Primary industry**: Staffing and Recruiting / Virtual Assistant Services
- **Target customers**: B2B — small to medium-sized businesses, real estate firms, legal practices, healthcare providers, e-commerce brands, and growing companies seeking cost-effective, flexible remote support.
- **Mission or purpose statement**: To help businesses build and manage high-performing remote teams without the cost of traditional hiring, saving clients up to 50–70% compared to local hiring.

## Products & Services
- **Virtual Executive Assistant**: AI-powered administrative support including email and calendar management, scheduling, and research.
- **Virtual Administrative Assistant**: General administrative support, data entry, and office management.
- **Accounting Virtual Assistant**: Bookkeeping, payroll, tax support, and financial reporting (expertise in QBO, Ramp & Gust).
- **Customer Support Representative**: Multi-channel customer service, helpdesk management, and client communication.
- **Industry-Specific Assistants**: Specialized roles for Real Estate (lead generation, CRM, marketing), Legal (research, document review, contract management), Healthcare (medical administration), and E-commerce (product listings, SEO, customer service).
- **Social Media & Marketing Manager**: Content creation, audience engagement, ad campaign support, and brand growth.

## Market Standing
- **Valuation/Market Cap**: Not publicly available
- **Key Metric**: Total Funding — Not disclosed (appears bootstrapped)
- **Notable Investors/Partners**: No major institutional investors identified; operates as a privately held, self-funded entity.
- **Growth Signals**:
  - Headcount grew **247.1% year-over-year** to 39 employees (as of 2026).
  - LinkedIn followers grew **122.2% year-over-year** to ~38,196.
  - Active job postings increased **100% quarter-over-quarter** and **33.3% year-over-year**.
  - Workforce distributed across 9 countries (South Africa, Philippines, United Kingdom, United States, Kenya, Ecuador, Colombia, Canada, Iran).
  - Claims a network of **5,000+ pre-vetted professionals** and a client base across multiple industries.

## Competitive Advantages
- **Cost efficiency**: Clients save 50–70% compared to local hiring, with flexible part-time or full-time engagements and no long-term lock-in contracts.
- **Speed of hiring**: Discovery call to candidate match within 24–48 hours; faster than traditional agencies.
- **Quality of talent**: Only the top 0.5% of applicants are accepted; rigorous vetting process with strong English fluency and timezone alignment.
- **Full-service support**: Dedicated account manager, management dashboard, and 100% satisfaction guarantee (rematch or refund).
- **Global talent pool**: Access to diverse, vetted professionals across time zones, enabling 24/7 coverage.

## Strategic Focus
- **Scale and diversify**: Expanding industry-specific verticals (real estate, legal, healthcare, e-commerce) to capture more niche demand.
- **Technology integration**: Leveraging AI-powered tools (e.g., for executive research and accounting) to enhance assistant productivity and client value.
- **Talent pipeline**: Continuously recruiting top-tier virtual assistants globally, with an emphasis on English fluency, reliability, and U.S. timezone compatibility.
- **Client retention**: Investing in account management and flexible staffing to reduce churn and build long-term partnerships.

## Why Work Here
- **100% remote work**: All roles are fully remote, offering maximum flexibility for global talent.
- **Performance-based compensation**: Pay structures reflect experience, skills, and impact, with biannual bonuses and monthly raffles.
- **Growth opportunities**: Work with high-caliber clients across industries; receive feedback and mentorship to develop professionally.
- **Supportive culture**: Emphasis on transparency, communication, and collaboration — "You’re never just a number."
- **Flexible scheduling**: Part-time (54%) and full-time (45%) options available; ability to align with client time zones (especially U.S. hours).
- **Ideal for**: Organized, proactive, detail-oriented individuals fluent in English, comfortable with Google Workspace, Zoom, Slack, and eager to deliver excellence.

## Sources
1. [assistworld.com](https://assistworld.com/)
2. [jobs.lever.co/assist-world](https://jobs.lever.co/assist-world)
3. [assistworld.com/careers](https://assistworld.com/careers/)
4. [linkedin.com/company/assistworld](https://www.linkedin.com/company/assistworld)
5. [tryremotely.com/company/assist-world](https://tryremotely.com/company/assist-world)

## Other roles at Assist World

- [Executive Assistant](https://feeny.ai/job/executive-assistant-assist-world-south-africa-dcyg1h6pht5e) — South Africa
- [Marketing & Lead Generation Virtual Assistant](https://feeny.ai/job/marketing-lead-generation-virtual-assistant-assist-world-south-africa-t707qt5bjtwa) — South Africa
- [Estimating & Operations Assistant](https://feeny.ai/job/estimating-operations-assistant-assist-world-philippines-3q3gckhz40cd) — Philippines
- [Logistics Coordinator – CPG & Manufacturing](https://feeny.ai/job/logistics-coordinator-cpg-manufacturing-assist-world-south-africa-cynq4hww0n17) — South Africa
- [Senior Direct Editor & Ad Designer](https://feeny.ai/job/senior-direct-editor-ad-designer-assist-world-colombia-xc2cj7ydxr3w) — Colombia
- [Social Media & PR Support](https://feeny.ai/job/social-media-pr-support-assist-world-philippines-51wjsx9bt8q5) — Philippines
- [Executive Assistant - Operations Manager Trainee](https://feeny.ai/job/executive-assistant-operations-manager-trainee-assist-world-united-kingdom-jf8nvk75dmxw) — United Kingdom
- [Payment Operations Coordinator](https://feeny.ai/job/payment-operations-coordinator-assist-world-south-africa-tvcv6yqjfwwe) — South Africa
- [Customer Support & Virtual Assistant](https://feeny.ai/job/customer-support-virtual-assistant-assist-world-philippines-0na6z9n55zcd) — Philippines
- [Virtual Operations & Marketing Assistant](https://feeny.ai/job/virtual-operations-marketing-assistant-assist-world-philippines-kq1v27s33g6y) — Philippines